About Infinity: Infinity Group are forward-thinking Microsoft Solution Partner. We provide award-winning IT Managed Support, Networking solutions, and Digital Transformation, and deliver cutting-edge Dynamics 365 solutions to our UK-wide client base. What is it like working at Infinity? We understand the importance of work-life … Cisco firepower management centre (FMC) Cisco ASA WatchGuard Firewalls Unifi Switches and Wi-Fi Optional/advantageous MC-LAG Virtual Chassis Layer 2 technologies Microsoft Azure networking services. Infrastructure monitoring platform experience (Auvik advantageous) Experience in creating, updating, and maintaining customer documentation. Experience of working with Microsoft technologies … incl. AD, Windows Server, DNS, DHCP, NPS) Experience with Microsoft Teams Calling (desired) CCNA/CCNP (desired) Microsoft Certified Professional (Networking) In this role, you’ll be responsible for: Escalation path for network faults raised through the Service Desk. Remote and on-site installations Building robust network diagrams more »
proficiency in high-end 2nd line and 3rd line support. Comprehensive knowledge of network infrastructure, server environments, virtualization technologies, and security protocols. Skilled in Microsoft Windows environments, Active Directory, and cloud technologies. Proven track record of leading and developing technical teams. Exceptional problem-solving, analytical, and decision-making skills. … Effective communication and interpersonal abilities Desirable Qualifications: Certifications in CompTIA, ITIL, Microsoft Certified Solutions Expert (MCSE), Cisco Certified Network Professional (CCNP), or related fields. Experience in managing IT projects and driving process improvements. Additional Requirements: Experience with SSL certificates, domain renewals, and backup and replication software (Veeam preferred). more »
