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Service Desk Analyst

Aim to meet or exceed contractual SLAs and KPIs and by proactively identifying process improvement opportunities within the department... Provide Problem Management by using all the information to hand to identify, prevent or resolve either ongoing or potential issues that would affect a adversely customer... Knowledge of and experience with...
Burgess Hill -
CPS Group
Salary: £18k - 21k per year + Pension, Healthcare
Posted: 26 days ago