IT Support Technician Apprentice
- Hiring Organisation
- IT AUXILIUM LTD
- Location
- UNIT 9, CAXTON HOUSE, BROAD STREET, GREAT CAMBOURNE, England, United Kingdom. Ipswich Station, Burrell Road, Ipswich, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £17,550 a year
customers. You will gain exposure to a wide range of technologies, develop valuable customer service skills and build practical experience across helpdesk support, Microsoft cloud technologies, networking and IT infrastructure. Whilst the role is primarily remote-based, you will occasionally be required to visit customer sites across the East … remote support tools Logging, updating and managing support tickets through the service desk system Diagnosing and resolving common hardware, software and connectivity issues Microsoft Cloud & Identity: Supporting Microsoft 365 environments including user administration and troubleshooting Managing user accounts and permissions via Entra ID Hardware & Infrastructure: Building, configuring ...