Customer Technology Coordinator
Telford, England, United Kingdom
Reconomy
experience. Accountabilities and Responsibilities *Customer Support*: Provide excellent customer support for users of our bespoke technology offerings (Portal, Smartwaste integration and mobile app; Tipping, Sitebuddy and Site Appraiser), including triage, and troubleshooting operational and technical issues. Act as a liaison between customers and the technical support team … a technology support or coordination capacity. *Tech-Savvy*: with a passion for technology and a 'bit of a geek at heart.' Familiarity with mobile applications, integrations, and basic troubleshooting. *Ticketing/Case Management*: Familiarity with ticket tracking and basic data analysis. *Industry Experience*: Knowledge of B2B outsourced services more »
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