If your aspirations are to become to NetworkEngineer then this role will help you get there. This role is replacing the Senior NOCEngineer who just got promoted to our Network Engineering team. NetworkOperations looks after our customer network and is responsible for maintaining both the physical and logical services to our customers … reporting to the NOC Manager we re a lean and efficient team who utilise peer reviewed process and supported tools and documentation to keep our customers network live 24/7/365. Teamwork is paramount and as such we form strong bonds to ensure success not only for the company, but for the individual members of our team. … The role of the Senior NOCEngineer Tier 2 will to be ensure the healthy running of our WAN via reactive fault resolution on our cabinet switches and routers and proactive jobs to update software and firmware. This role will be responsible for owning cases escalated from the Tier 1 team (NOCengineer) and More ❯
If your aspirations are to become to NetworkEngineer then this role will help you get there. This role is replacing the Senior NOCEngineer who just got promoted to our Network Engineering team. NetworkOperations looks after our customer network and is responsible for maintaining both the physical and logical services to our customers … reporting to the NOC Manager we’re a lean and efficient team who utilise peer reviewed process and supported tools and documentation to keep our customers network live 24/7/365. Teamwork is paramount and as such we form strong bonds to ensure success not only for the company, but for the individual members of our team. … The role of the Senior NOCEngineer – Tier 2 will to be ensure the healthy running of our WAN via reactive fault resolution on our cabinet switches and routers and proactive jobs to update software and firmware. This role will be responsible for owning cases escalated from the Tier 1 team (NOCengineer) and More ❯
maintenances, including software upgrades Make sure inventory is up to date by cross checking between inventory system and equipment systematically Maintain documentation of processes and procedures used in the NOC, working closely with the NOC manager to improve operations and service quality Testing of operations tools and software as developed by the software engineering team Monitoring technology group … email role accounts (such as: support@, abuse@, noc@) and responding in a timely and appropriate manner Support for colo access and remote hands in the datacentres Continual development of knowledge and skills in internal system, security and core LAN networks Participating in a 24x7 rota Any other duties required for the overall operation of the business Success Factors: Service More ❯