In-depth understanding of routing/switching , firewalls (Palo Alto, Fortinet, Cisco ASA, etc.) , and security hardening practices . Familiarity with automation tools (Ansible, Terraform, etc.) and monitoring solutions (Nagios, Zabbix, SolarWinds, etc.) . Strong problem-solving skills and ability to work under pressure on critical issues. Excellent communication and stakeholder management skills. Preferred Certifications: VMware Certified Professional (VCP) ITIL More ❯
domain and AD management experience Strong troubleshooting skills Strong scripting skills Enthusiasm and talent for acquiring complex technical skills Good customer service attitude Knowledge of service monitoring and alerting (Nagios, Cacti preferred) Knowledge of configuration management (Puppet and/or Red Hat Satellite preferred) Scripting for automation using technologies (e.g. Powershell, Puppet, Ansible, Python) ITIL knowledge - principles and application Ability More ❯
ability to make quick decisions and establish priorities in a multi-tasking & fast-paced environment Experience with the Atlassian stack (JIRA, Service Desk, Confluence, Bitbucket, Bamboo), Elastic Stack and Nagios Knowledge of ITIL is advantageous If you hold the experience and technical skills outlined above which would enable you to hit the ground running, please apply to find out more More ❯
