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Technical Support Analyst 2nd Line

Harrogate, North Yorkshire -
4it Recruitment Ltd
The Technical Support Analyst will be responsible for managing incidents/requests using a ticket logging system, providing 1st and 2nd line support, monitor/manage systems backups and remote servers, providing first class technical support/solutions and escalating calls where appropriate, working within an ITIL environment... CCNA or MTA certification required...
Salary: From £20,000 to £25,000 per annum plus additional benefits
Posted: 2 days ago