3+ years supporting incident, problem, and change management in federal IT environments 2+ years operating in high-visibility or mission-critical roles 3+ years with monitoring tools like IBMNetcool, AppDynamics, HP Ops Manager 3+ years using ITSM platforms such as ServiceNow or BMC Remedy 3+ years in large-scale MoM monitoring environments Experience supporting Java App Servers, VMware More ❯
applications. Experience or Interest in building AI capabilities for Operations. Experience in data technologies like Kafka, Elastic, Spark, NiFi. Familiarity with Kubernetes deployment, Agile methodologies, and tools. Experience with NetCoolIBM products. Experience with Watson X IBM Products. Experience with LLM products and capabilities. Experience with ML tools. Familiarity with AWS GovCloud and cloud infrastructure, including networking and security More ❯
host-based security systems. Experience with DevOps methodologies and tools, supporting Infrastructure as Code (IaC) within RHEL containers. Use monitoring and logging tools, such as Prometheus, Grafana, ELK, IBMNetCool, and Solarwinds. Patch and manage systems using Red Hat Satellite Server. Provide hardware support for servers and workstations. Experience/knowledge of cloud platforms such as AWS and Azure More ❯
host-based security systems. Experience with DevOps methodologies and tools, supporting Infrastructure as Code (IaC) within RHEL containers. Use monitoring and logging tools, such as Prometheus, Grafana, ELK, IBMNetCool, and Solarwinds. Patch and manage systems using Red Hat Satellite Server. Understand and manage integration with networking concepts (TCP/IP, routing, firewalls) Troubleshoot and resolve service interruptions, including More ❯
host-based security systems. Experience with DevOps methodologies and tools, supporting Infrastructure as Code (IaC) within RHEL containers. Use monitoring and logging tools, such as Prometheus, Grafana, ELK, IBMNetCool, and Solarwinds. Patch and manage systems using Red Hat Satellite Server. Understand and manage integration with networking concepts (TCP/IP, routing, firewalls) Troubleshoot and resolve service interruptions, including More ❯
host-based security systems. - Experience with DevOps methodologies and tools, supporting Infrastructure as Code (IaC) within RHEL containers. - Use monitoring and logging tools, such as Prometheus, Grafana, ELK, IBMNetCool, and Solarwinds. - Patch and manage systems using Red Hat Satellite Server. - Provide hardware support for servers and workstations. - Additional tasks to be assigned as needed. Job-Specific Minimum Requirements More ❯
host-based security systems. - Experience with DevOps methodologies and tools, supporting Infrastructure as Code (IaC) within RHEL containers. - Use monitoring and logging tools, such as Prometheus, Grafana, ELK, IBMNetCool, and Solarwinds. - Patch and manage systems using Red Hat Satellite Server. - Provide hardware support for servers and workstations. - Additional tasks to be assigned as needed. Job-Specific Minimum Requirements More ❯
host-based security systems. - Experience with DevOps methodologies and tools, supporting Infrastructure as Code (IaC) within RHEL containers. - Use monitoring and logging tools, such as Prometheus, Grafana, ELK, IBMNetCool, and Solarwinds. - Patch and manage systems using Red Hat Satellite Server. - Provide hardware support for servers and workstations. - Additional tasks to be assigned as needed. Job-Specific Minimum Requirements More ❯
host-based security systems. Experience with DevOps methodologies and tools, supporting Infrastructure as Code (IaC) within RHEL containers. Use monitoring and logging tools, such as Prometheus, Grafana, ELK, IBMNetCool, and Solarwinds. Patch and manage systems using Red Hat Satellite Server. Understand and manage integration with networking concepts (TCP/IP, routing, firewalls) Troubleshoot and resolve service interruptions, including More ❯
host-based security systems. Experience with DevOps methodologies and tools, supporting Infrastructure as Code (IaC) within RHEL containers. Use monitoring and logging tools, such as Prometheus, Grafana, ELK, IBMNetCool, and Solarwinds. Patch and manage systems using Red Hat Satellite Server. Understand and manage integration with networking concepts (TCP/IP, routing, firewalls) Troubleshoot and resolve service interruptions, including More ❯
and vulnerability remediation. Experience using network management and analysis tools such as SNMP probes, network taps, and traffic analyzer. Experience with Network Management & Performance platforms, such as NetScout, IBMNetCool, Solarwinds NMS products, NetBrain, Infovista, Clearpass, Aruba, Arista. Experience building configurations using CLI. Experience with network security, including firewall, IDS/IPS, VPN, and vulnerability remediation. Creating and documenting More ❯
TSM, TSOM, and OMT modules • Create and maintain forms, reports, views, workflows, groups, and roles • Enhance dashboards and reporting capabilities, including scheduled reports • Configure tool integrations with ServiceNow (Elastic, Netcool, Kafka, etc.) • Coordinate and support application and platform upgrades • Design and catalog business process flows • Collaborate with the development team to propose and implement solutions • Design and configure ServiceNow More ❯
TSM, TSOM, and OMT modules • Create and maintain forms, reports, views, workflows, groups, and roles • Enhance dashboards and reporting capabilities, including scheduled reports • Configure tool integrations with ServiceNow (Elastic, Netcool, Kafka, etc.) • Coordinate and support application and platform upgrades • Assist with design, creation, and cataloging of business process flows • Collaborate with the ServiceNow development team to propose solutions based More ❯
modules. • Create and maintain Forms, Reports, Views, Workflows, Groups and Roles • Create, maintain and enhance Dashboards and reporting, including scheduled reports • Create and configure tool integrations with ServiceNow (Elastic, Netcool, Kafka, etc) • Coordinate and support application and platform upgrades • Assist with design, creation and cataloging of business process flows • Work with other members of the ServiceNow development team to More ❯
modules. Create and maintain Forms, Reports, Views, Workflows, Groups and Roles Create, maintain and enhance Dashboards and reporting, including scheduled reports Create and configure tool integrations with ServiceNow (Elastic, Netcool, Kafka, etc) Coordinate and support application and platform upgrades Assist with design, creation and cataloging of business process flows Work with other members of the ServiceNow development team to More ❯
modules Create and maintain Forms, Reports, Views, Workflows, Groups and Roles Create, maintain and enhance Dashboards and reporting, including scheduled reports Create and configure tool integrations with ServiceNow (Elastic, Netcool, Kafka, etc) Coordinate and support application and platform upgrades Assist with design, creation and cataloging of business process flows Work with other members of the ServiceNow development team to More ❯
TSM, and TSOM modules • Creating and maintaining forms, reports, views, workflows, groups, and roles • Enhancing dashboards and reporting capabilities, including scheduled reports • Configuring tool integrations with ServiceNow (e.g., Elastic, Netcool, Kafka) • Coordinating and supporting application and platform upgrades • Assisting with the design, creation, and cataloging of business process flows • Collaborating with the ServiceNow development team to propose solutions based More ❯
management, problem management, change management, and service release management Strong verbal and written communication skills; ability to interact with senior leadership Familiarity with enterprise monitoring tools (e.g., SolarWinds, Splunk, Netcool, HP OpenView, etc.) Years of experience: 5 or more years of experience in IT operations management, network control center (NCC) or enterprise operations center (EOC) roles Certification Requirements: Required More ❯
modules. Create and maintain Forms, Reports, Views, Workflows, Groups and Roles Create, maintain and enhance Dashboards and reporting, including scheduled reports Create and configure tool integrations with ServiceNow (Elastic, Netcool, Kafka, etc) Coordinate and support application and platform upgrades Assist with design, creation and cataloging of business process flows Work with other members of the ServiceNow development team to More ❯
ServiceNow's ITSM, OMT, TSM, and TSOM modules Assist in the design, creation, and maintenance of the ServiceNow application and modules Architect and design tool integrations with ServiceNow (Elastic, Netcool, Kafka, etc) Coordinate and support application and platform upgrades Resolve identified vulnerabilities associated with STIGs and Scans Assist with design, creation of business process flows Work with other members More ❯
Manage ticket queues and escalations related to third-party dependencies Operate independently in high-pressure scenarios to ensure service continuity REQUIREMENTS: 3+ years in fault and performance monitoring (e.g., Netcool, AppDynamics, HP Ops Manager) 3+ years in incident management tools (e.g., ServiceNow, BMC Remedy) 3+ years in MoM (Manager of Manager) monitoring environments 3+ years of experience with ITIL More ❯
Description As a Tier 3 Network Engineer, you will provide advanced support to the Network Operations Center (NOC). Your responsibilities include supporting and maintaining an organization's local area network (LAN), wide area network (WAN), customer networks, Intranet, Internet More ❯
