4 of 4 Network Management Jobs in the East Midlands

3rd Line Network Engineer Location: Derby Salary: £46,148 (Band 7) Contract Type: Permanent As a 3rd Line Network Engineer, you will play a pivotal role in maintaining, supporting, and developing DHU's IT network infrastructure and systems to meet the demands of our 24/7 365 day operational environment. Working closely with our vendors and … exceptional, continuous care through reliable and robust IT support. What your typical day looks like: Support the deployment and configuration of a range of layer 2 and layer 3 network elements such as routers, switches, firewalls and VPNs Perform in-life operational activities of network elements, including hardware and software upgrades, security configuration and patching, and technology refresh … Perform hands-on configuration of networking hardware adhering to approved procedures and processes Provision of 3 rd line support to Service Management team Lead identified strategic infrastructure projects in support of DHU's wider digital strategy. Lead the investigation and resolution of identified systemic issues in response to service events Work on-site at data centre locations when necessary More ❯

configurations, policies, and procedures Who Are We Looking For? 3 years of experience in 1st and 2nd level IT support, ideally within an international environment Strong knowledge of IT network management, hardware management (PCs, smartphones, printers), security management, AD, Entra ID, and Office 365 end user support Ideally familiar with Windows Server, VMware, and backup strategies … problem-solving skills Strong communication and teamwork abilities Flexible, proactive, and hands-on approach Ability to work independently and prioritise tasks effectively Familiarity with ITIL or similar IT service management frameworks (advantageous) What's In It for You? Competitive salary and benefits package Opportunity to work in an international, collaborative IT environment Involvement in diverse IT infrastructure and automation More ❯

following skills/experience 3+ years working in 1st and 2nd level IT support tasked with infrastructure, business applications and user support in an international environment Knowledge of IT network management, hardware management (computers, smart phones, printers, etc.), security management, AD, Entra ID, Office365 end user support Ideally knowledge of Windows Server, VMWare and backup strategies … collaboration skills. Customer focused and willing to extend service with proactive and flexible support. Ability to work independently and prioritize tasks effectively. Familiarity with ITIL or other IT service management frameworks Apply now for an opportunity onm this great PERMANENT Role More ❯

Life on the team If youve set your heart on a career in IT Networking, join Computacenter as a 2nd Line Network Analyst and youll find everything in place to help you realise your ambitions. Were Europes leading independent provider of IT infrastructure services, known for being open, upfront, and straightforward. Youll always know whats expected of you, have … cutting-edge tools, work with leading organisations, and be part of a team that values collaboration and innovation. Youll be part of a collaborative team providing proactive and reactive network management. From resolving incidents and performing root cause analysis to managing change requests and supporting compliance, youll play a key role in keeping our customers environments running smoothly. What … youll do Manage and resolve network incidents and service calls to meet SLA targets Increase First Time Fix rates and reduce escalations Monitor call queues and follow up with specialist teams Support technical escalations and assist team members Ensure accurate documentation and incident records Participate in team meetings and contribute to service improvements Use monitoring tools to track and More ❯