4 Exchange Quay, Salford Quays, Manchester, England
AJ Bell plc
properly. They also help with setting up new equipment, fixing technical problems, and keeping everything secure. Their services include: Technical Support: Helping staff with any tech issues they have. NetworkManagement: Ensuring the internet and internal networks are running smoothly. Software Management: Installing and updating software used by the business. Hardware Management: Setting up and maintaining … computers, printers, and other devices. As an apprentice in our IT Services team, you will: Complete structured rotations within the Service Delivery team, including: IT Asset Management Change, Problem & Incident Management Front Office Support Team Back Office Support Team 2nd Line Support Service Transition Develop a wide range of technical and operational IT skills Work closely with experienced More ❯
smoothly. Our client is a well-established Managed IT Services provider supporting hundreds of growing organisations across the North West. They deliver everything from cloud infrastructure and cybersecurity to networkmanagement and IT consultancy — acting as a trusted technology partner for their clients. They’re now looking for an experienced Tier 2 Support Engineer to join their dynamic … policies across Active Directory and Office 365 . Configure, migrate, and support Microsoft 365 tools including Teams, OneDrive, and SharePoint. Perform diagnostics, troubleshooting, and security checks on servers and network systems. Collaborate with external partners and escalate to Tier 3 when necessary, ensuring detailed documentation. Occasionally assist the field engineering team with onsite support. Contribute to internal knowledge bases More ❯
and 2nd Line support across all departments. This hands-on role involves delivering support over the phone, in person, or via remote software. Key responsibilities include maintaining the stock management of PCs, laptops, and mobile handsets; working with the IT Apprentice to manage the building of new hardware tailored to business needs; and assisting the business in the adoption … fixing o Windows 11 MDM knowledge (Intune/End point manager) Networking fundamentals Remote access software and remote helpdesk support Desirable knowledge: Switch configuration (Aruba) Wireless Access points (Meraki) Networkmanagement and fault finding VLAN configuration Physical network modes, ethernet, Fibre types, GBICS Active Directory & Group Policy More ❯
in the ever-evolving world of technology? Do you thrive in a fast-paced, client-focused environment? I am working with an outstanding MSP looking to grow their Account Management team!. About the company A leading Managed Service Provider, delivering innovative IT solutions to businesses of all sizes. With a commitment to excellence, reliability, and client success, they … help organisations harness the power of technology to achieve their goals. Their services span cloud solutions, cybersecurity, networkmanagement, and proactive IT support. About the Role The Account Manager is responsible for managing and nurturing relationships with valued clients. You will serve as the main point of contact, ensuring clients receive exceptional service and that their IT needs … high retention rates. Stay current with industry trends, emerging technologies, and best practices. Contribute to the continuous improvement of our client engagement processes. About You Previous experience in account management, preferably within an MSP, IT services, or technology environment. Exceptional communication and interpersonal skills, with the ability to build rapport at all levels. Strong organisational skills and attention to More ❯
IT Environments Manager IT infrastructure, virtualisation technologies, and network management. Financial Services Hybrid - Manchester 3 days Permanent Our client, a global financial services organisation, is seeking a permanent IT Environments Manager to oversee and manage their technical environments. The Environments Manager role will ensure optimal setup, configuration, maintenance, and security of both the development and production environments, ensuring that … IT systems and infrastructures are reliable, scalable, and secure. Key Responsibilities Leadership Environment Management: Deployment & Automation: Performance & Scalability: Security & Compliance: Collaboration & Stakeholder Management: Documentation & Reporting: Incident Management & Problem Resolution: Capacity Planning: Escalate issues as appropriate. Manage assigned risks and issues. Adhere to change, project, and analysis standards Skills, Knowledge & Abilities Experience: At least 5-7 years of … automation tools (e.g., Terraform, Ansible, Puppet, Chef). Experience with containerisation (e.g., Docker, Kubernetes) and microservices architectures is a plus. Skills: Strong knowledge of IT infrastructure, virtualisation technologies, and network management. Proficiency in scripting and automation (e.g., Bash, Python, PowerShell). Familiarity with CI/CD pipelines and deployment automation. Experience with environment monitoring tools (e.g., Prometheus, Nagios, Datadog More ❯