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Network Operations Centre Team Lead

Manage Support case queue and allocation to staff Partners to meet the SLA commitments, Allocate cases to appropriate engineer for progression. Manage Own Cases relating to faults or change requests from Partners to meet the SLA commitments... Work with staff for performance management/leave requests... *Demonstrable experience with Juniper EX/...
London -
Head Resourcing
Salary: £38000 - £40000 per annum + Excellent Benefits
Posted: 21 hours ago