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Service Desk Analyst

Reigate, Surrey -
Experience working in an ITIL environment and adhering to strict SLA's. Proven experience in supporting WAN and LAN environments, with a good working knowledge & understanding of: o TCP/IP protocols and OSI model. o Routing Protocol: BGP, OSPF. o Troubleshooting circuit failures - ADSL, SHDSL, EFM, NGA, FTTP, MPF, SMPF...
Salary: Benefits
Posted: Yesterday