management, and permissions. Group Policy (GPO) – Creation, management, and enforcement of policies. Microsoft Exchange – Basic support and troubleshooting. MicrosoftOffice (2007–2016) – Installation, configuration, and user support. Microsoft365 – User administration, troubleshooting, and migration experience. Remote Desktop Services/Terminal Server – Account creation and server-level troubleshooting. Desirable Skills Windows Server (2008/2008 R2/2012) – Basic More ❯
Birmingham, West Midlands, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
a service desk or IT support role with hands-on diagnosis and troubleshooting. Strong customer service orientation with excellent communication skills. Working knowledge of Windows 10/11, Office365, Active Directory, and common desktop applications. Experience using IT service management tools Ability to manage multiple tasks and prioritise effectively in a fast-paced environment. Understanding of ITIL More ❯
birmingham, midlands, united kingdom Hybrid / WFH Options
Harvey Nash
cloud technologies, with a particular focus on Microsoft environments. Key Responsibilities: Contribute to the design, implementation, and support of network and server infrastructure projects. Implement, administer, and support Microsoft365 solutions. Design, deploy, and manage Microsoft Azure environments, including virtual servers and services. Manage and configure Storage Area Networks (SAN) and associated disk systems. Configure, migrate, and maintain Exchange More ❯
1st Line Support Engineer, you will have: Proven experience in a 1st line IT support or similar role. Strong knowledge of Windows/Mac operating systems and MicrosoftOffice365 Suite. Familiarity with IT service management tools and ticketing systems (eg, ServiceNow, Jira). Basic networking knowledge (eg, TCP/IP, DNS, VPN). Excellent communication and interpersonal More ❯
computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware) Skills/Abilities: Windows Server, Active Directory and Microsoft Operating Systems Virtualisation Technologies - particularly HyperV Cloud Technologies - Office365/Azure Experience of leading on installations of servers and networks Ability to make proactive decisions when an ICT emergency occurs. Outstanding levels of customer service with positive & pro-active More ❯
Birmingham, West Midlands, England, United Kingdom
Akkodis
Administration * Ideally you will have experience of working in an Azure CRM/Dynamics Environments in a technical role.* Deep understanding of User configuration, security/management methodologies and O365 administration including SharePoint.* In-depth knowledge of computer hardware, software, platforms and networks.* A mature and proactive approach to problem solving, quickly and effectively.* Proficiency in IT helpdesk administration tools More ❯
Birmingham, West Midlands, England, United Kingdom
SF Recruitment
Minimum 5 years of Project Management experience MSP experience required Proven experience managing IT service delivery or infrastructure projects in a managed services environment. Hands-on expertise with Microsoft365, Intune, and Azure. Familiarity with ITSM platforms (e.g., Halo) and network/security practices. Strong understanding of ITIL, SLAs, and service desk operations. Commercial awareness with experience in ROI More ❯
Minimum 5 years of Project Management experience MSP experience required Proven experience managing IT service delivery or infrastructure projects in a managed services environment. Hands-on expertise with Microsoft365, Intune, and Azure. Familiarity with ITSM platforms (e.g., Halo) and network/security practices. Strong understanding of ITIL, SLAs, and service desk operations. Commercial awareness with experience in ROI More ❯
Birmingham, West Midlands, England, United Kingdom Hybrid / WFH Options
Tenth Revolution Group
or Technical Consultant role Experience designing and developing solutions using Microsoft Copilot Studio, including building and deploying AI Agents You may come from either a Data background or an M365 background A desire to keep up-to-date with the latest advancements in the AI space Strong communication, stakeholder management and problem-solving skills Benefits: Salary of up to More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom
Applause IT Recruitment Ltd
standards. Skills and Experience Required Proven experience in a Technical Manager, IT Manager, or similar leadership role within a Managed Services Provider (MSP). Strong technical knowledge across Microsoft365, Azure, networking, virtualisation, and RMM/PSA tools. Experience managing or overseeing an IT support desk and/or technical project team. Excellent communication and client-facing skills. Demonstrable More ❯
Birmingham, West Midlands, England, United Kingdom
EA FIRST LTD
students, resolving incidents or escalating when necessary. Set up, maintain, and troubleshoot laptops, desktop PCs, printers, and classroom AV equipment across school sites. Assist users with software queries (Microsoft365, Windows OS, printing, etc.), login issues, and basic user administration tasks. Help manage the trust's ICT asset inventory, ensuring accurate records of hardware and equipment across both sites. More ❯
Support Lead/Senior 2nd Line Support Analyst Knowledge, Sills and Experience: At least two years' experience in a similar role. ITIL Foundation accreditation preferred. Strong knowledge of Office365 (Outlook, Word, Excel and PowerPoint), document management systems, and mobile devices ( iOS) preferred. Intune, Intra and Windows 11 knowledge. Familiarity with Windows administration and networking desired. Desktop Support More ❯
Support Lead/Senior 2nd Line Support Analyst Knowledge, Sills and Experience: • At least two years' experience in a similar role. • ITIL Foundation accreditation preferred. • Strong knowledge of Office365 (Outlook, Word, Excel and PowerPoint), document management systems, and mobile devices ( iOS) preferred. • Intune, Intra and Windows 11 knowledge. • Familiarity with Windows administration and networking desired. Desktop Support More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Recruitment Revolution
closely with project managers and support teams to achieve seamless rollouts. Become a trusted advisor, guiding firms beyond implementation and unlocking the full potential of Nexians ecosystem - from Microsoft365 and Power Platform to AI-driven solutions and strategic third-party tools. What Youll Bring: Experience: Background in a law firm environment or with a legal technology/software More ❯
birmingham, midlands, united kingdom Hybrid / WFH Options
Jobs via eFinancialCareers
JMeter; Integrating test automation with Jenkins & Team City Demonstrable experience of defining Non-Functional Requirements and developing performance testing automation frameworks Good working knowledge of JIRA, Confluence, SharePoint online, O365, ServiceNow How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to More ❯
white-glove service and maintaining strong stakeholder relationships • Install, configure, and support end-user devices including laptops, desktops, printers, and mobile devices • Support and maintain applications such as Microsoft365, Intune, and Windows 11 • Provide local AV and meeting room support, assisting during events where required • Collaborate with 3rd line and global IT teams to deliver upgrades, patching, and … experience in a 2nd/3rd line or senior desktop support role, ideally within professional services or large enterprise environments • Strong technical expertise across Windows 10/11, Microsoft365, Intune, and Entra ID/Azure AD • Proven experience delivering excellent customer service in business-facing IT support roles • Confident communication skills with the ability to manage stakeholders effectively More ❯
Birmingham, West Midlands, England, United Kingdom
VIQU IT Recruitment
white-glove service and maintaining strong stakeholder relationships • Install, configure, and support end-user devices including laptops, desktops, printers, and mobile devices • Support and maintain applications such as Microsoft365, Intune, and Windows 11 • Provide local AV and meeting room support, assisting during events where required • Collaborate with 3rd line and global IT teams to deliver upgrades, patching, and … experience in a 2nd/3rd line or senior desktop support role, ideally within professional services or large enterprise environments • Strong technical expertise across Windows 10/11, Microsoft365, Intune, and Entra ID/Azure AD • Proven experience delivering excellent customer service in business-facing IT support roles • Confident communication skills with the ability to manage stakeholders effectively More ❯
birmingham, midlands, united kingdom Hybrid / WFH Options
Immersum
Job Title: Modern Workplace Team Leader Location: Hybrid – West Midlands (approx. twice per month) Salary: £60,000 - £65,000 Tech: All M365 services *No visa sponsorship provided and must be based in the UK to be considered* The Company Our client is a well-established organisation undergoing continued digital transformation, with technology at the heart of its operations. They’re … drive the reliability, performance, and security of their core systems. The Role You will lead a team of highly skills Modern Workplace Engineers that are experts across the full M365 stack. This will be a fully hands on role and you will be leading from the front in terms of technical ability as well as coaching, mentoring and setting high … and Change management Escalation point and problem resolution Cloud security and compliance Device and endpoint management Stakeholder engagement Resource and performance management About You Experienced people leader, excellent Microsoft365 experience and working with an engaging technical and non-technical stakeholders across an enterprise environment. Skills & Experience Microsoft365 certified M365 stack Exchange online, Azure, SharePoint online, Teams More ❯
AV industry, looking to join an award-winning company that hosts clients like Rolls Royce and Network Rail, and offers an enhanced holiday package? Are you confident in Office365, and Microsoft Visio, and looking for a varied role that will see you leading teams of up to twenty members and working with multiple departments to host events More ❯
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment
Project Coordinators. Strong understanding of project governance, portfolio management, and resource planning. Demonstrable track record of managing IT Projects and programs across broad technology stack including Cloud, Infrastructure, Azure, M365, Data etc Able to work on bid and tender processes, including pre-sales engagement. Review sales bids ensuring accurate/realistic project delivery days are given Review, track and report More ❯
Coleshill, Birmingham, West Midlands, England, United Kingdom Hybrid / WFH Options
The Works
and infrastructure systems, keeping them secure, fast, and reliable. Server Support - Install, configure, and maintain physical and virtual servers, ensuring performance, security, and reliability with regular updates and monitoring. O365 & Cloud Support - Manage O365 and Azure platforms to support innovation while maintaining security. Leadership - Mentor junior team members, lead complex projects, and ensure all infrastructure has a documented lifecycle and … in the full VMware lifecycle, fromdesign and build to management and maintenance. Active Directory Whiz - Master of Active Directory,including AAD, GPOs, and UAC, ensuring everything runs smoothly. Office365 Specialist - Champion of Office365 managementand continuous improvements, always optimising the user experience. Network & Firewall Expert – Hands-on with network switches andfirewalls, with the ability to More ❯
Birmingham, West Midlands, England, United Kingdom
VIQU IT Recruitment
Responsibilities Provide onsite IT support in Birmingham and remote support for Dublin. Deliver white-glove service to senior stakeholders and partners. Troubleshoot and resolve issues across Windows 11, Intune, M365, and iOS devices . Collaborate with 1st line and regional IT teams for escalations and projects. Support hardware upgrades, AV setups, and office moves. Travel to Dublin twice per … . Key Requirements Minimum 2 years’ experience in 2nd line or site support in professional services (legal, finance, or insurance) . Strong technical skills across Windows 11, Intune, Microsoft365, and iOS . Excellent communication and problem-solving skills; calm under pressure. ITIL Foundation certification desirable. Proactive, organised, and able to work independently in a busy environment. Apply now More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom
Context Recruitment
whilst ensuring all calls are accurately logged within the IT Service Management (ITSM) tool. * Respond to service requests including resetting passwords, unlocking user accounts, managing access permissions from the O365 admin portal and installing software * Maintain Active Directory including management of end-user accounts * Perform basic security administration tasks * Collaborate with 3rd parties when … required, ensuring all problems are dealt with swiftly Skills required: * Previous experience working in a support role * Experience supporting Microsoft Windows Server based Infrastructure * Experience with Windows 10, Office365, Active Directory * Any basic networking knowledge (DHCP, DNS, TCP/IP) will be highly beneficial. * Setup and administration of endpoints (laptops, desktops, mobile phones, tablets) * Experience working in More ❯
Birmingham, West Midlands, England, United Kingdom
Oscar Technology
2nd Line Support Engineer | Birmingham | £35,000 Oscar Technology has partnered exclusively with a leading MSP near Birimingham to recruit for a skilled 2nd Line Support Engineer to join their team. Job Description As a 2nd Line Support Engineer, you More ❯
Birmingham, West Midlands, England, United Kingdom
Oscar Technology
3rd Line Support Engineer | Birmingham | £35k-45k Oscar Technology has partnered with a leading MSP in Birmingham to recruit for a skilled 3rd Line Support Engineer to join their team. Job Description As a 3rd Line Support Engineer, you will More ❯