Senior Help Desk Technician
- Location
- Reading, England, United Kingdom
needed. Maintain accurate ticket updates, documentation, and closure details. End User Support Install, configure, maintain, and troubleshoot Windows 11 devices, mobiles, printers, Microsoft 365, Teams, business applications, VoIP, AV, and network-connected devices. Support remote and hybrid users with remote support tools. Deliver workstation deployments, hardware upgrades, OS migrations … conditional access policies. Infrastructure & Cloud Support Support Windows Server, virtualisation, cloud services, and core IT infrastructure. Administer and troubleshoot Azure, Microsoft 365, file/print services, DNS, DHCP, TCP/IP, VPN, LAN/WAN, and wireless networking. Assist with infrastructure upgrades and maintenance. Endpoint Management Support endpoint management ...