12 of 12 Digital & IT Jobs

surveys, network design and troubleshooting using professional tools, including Ekahau and the Sidekick 2./n • EduIT. uk supports schools with technical support, Microsoft 365, device management, secure connectivity and long-term IT planning./n We are looking for a friendly, practical engineer with a solid grounding … onsite visits./n • Log, prioritise and manage tickets in Autotask, working towards agreed response and resolution targets./n • Troubleshoot Windows devices, Microsoft 365, applications, printers and connectivity./n • Explain issues clearly, keep users updated and escalate with details of the fault, impact and troubleshooting completed./ ...

equipment and services. The role offers plenty of variety, covering desktop and laptop support, hardware break/fix, Windows 10/11, Microsoft 365, Active Directory, managed print, conference room technology and VIP support. We are looking for a technically capable and customer-focused IT generalist who enjoys troubleshooting … hardware break/fix, repairs, rebuilds and device replacements. Build, configure and deploy new and refurbished IT equipment. Troubleshoot Windows 10/11, Microsoft 365, endpoint encryption, BitLocker, drivers and user profile issues. Perform day-to-day Active Directory administration, including user accounts, groups, passwords and account lockouts. Support ...

Senior Microsoft 365 & Network Engineer Location: Reading, with regular travel to customer sites across the region Salary: £50,000-£60,000 per annum Type: Permanent, full time About the company Our client is an established Managed Service Provider and Microsoft Partner with its head office in Reading. … growing steadily and wants a senior engineer with strong Microsoft 365 and networking skills to lead customer projects and to be the senior technical point of escalation for the service team. The role The role has two parts. 1. Project lead across the customer base. Youll take ownership ...

dashboards, reports, and visualisations using Power BI . Excellent data analysis and information management skills. Strong proficiency in Microsoft Excel and the wider Microsoft 365 suite. Experience maintaining data repositories, trackers, registers, or management information systems. Ability to interpret data and communicate findings clearly to both technical ...

delivers wireless surveys, network design and troubleshooting using professional tools, including Ekahau and the Sidekick 2. uk supports schools with technical support, Microsoft 365, device management, secure connectivity and long-term IT planning. We are looking for a friendly, practical engineer with a solid grounding in IT support … projects and wireless networking work. IT support and customer service Support users by telephone, email, remote access and onsite visits. Troubleshoot Windows devices, Microsoft 365, applications, printers and connectivity. Microsoft 365 and devices Support Outlook, Teams, SharePoint, OneDrive and other Microsoft 365 services. Complete authorised onboarding ...

Leader will have strong previous IT support experience, ideally at 2nd line or senior support level, and be comfortable troubleshooting independently and administering Microsoft 365 environments. Previous leadership or mentoring experience would be beneficial, although ambitious Senior IT Support Engineers or Technicians looking to step into leadership would also … considered. Essential skills: Windows 11 Microsoft 365 Azure AD/Entra ID Strong 1st and 2nd line troubleshooting and problem-solving skills Strong communication and customer service skills Ability to work autonomously and take ownership of technical issues An interest in developing into team leadership and IT management This ...

cannot accept any applications from candidates who do not have live SC Clearance. Responsibilities Resolve more complex incidents and requests across Windows, Microsoft 365, identity, access, applications, endpoints and common infrastructure dependencies. Act as a senior escalation point for Junior Analysts, supporting diagnosis, prioritisation, warm hand-off and user … desktop support, application support or End User Compute, including hands-on L1/L2 troubleshooting. Strong working knowledge of Windows 10/11, Microsoft 365, Teams, Outlook, OneDrive, identity/access and endpoint support. Experience with ITSM tools, incident/request management, queue control, priority handling and SLA-driven ...

prioritising and tracking tickets through to resolution, escalating where needed. Troubleshooting hardware, software and printer issues for end users. Supporting users with Windows, Microsoft 365 and common business applications. Assisting with user account administration, including new starters, leavers and password resets in Active Directory. Helping diagnose basic networking … CompTIA A+, IT Fundamentals+ or equivalent knowledge (or working towards it); experience in a customer service role; and any familiarity with Active Directory, Microsoft 365, ticketing systems or remote support tools. Why apply? This role offers the chance to build practical experience across IT support, user administration and service ...

service where ownership, communication and first-time-fix matter. Furthermore, you will: Provide advanced walk-up and deskside support across Windows endpoints, Microsoft 365, identity, access, applications, networking and peripherals. Investigate and resolve complex incidents and requests, escalating to specialist resolver teams with clear evidence when required. Support … desktop support, application support or End User Compute, including hands-on L1/L2 troubleshooting. Strong working knowledge of Windows 10/11, Microsoft 365, Teams, Outlook, OneDrive, identity/access and endpoint support. Experience with ITSM tools, incident/request management, queue control, priority handling and SLA-driven ...

desktop support, application support or End User Compute, including hands-on L1/L2 troubleshooting. Strong working knowledge of Windows 10/11, Microsoft 365, Teams, Outlook, OneDrive, identity/access and endpoint support. Experience with ITSM tools, incident/request management, queue control, priority handling and SLA-driven … Defender, BitLocker, Conditional Access, configuration/compliance policy and least privilege. Experience with technical testing, change control, documentation and production handover. Relevant Microsoft 365/Endpoint Administrator certification. Experience with ServiceNow CMDB, asset management or device lifecycle processes. Knowledge of application compatibility, driver/firmware management and deployment rings. ...

work collaboratively with colleagues across PACT, to ensure technology and operational services meet current and future business needs Oversee core technology services, including Microsoft 365, to ensure reliability and security Lead PACT’s data protection, information governance and technology risk management arrangements Oversee facilities management, health and safety compliance … experience leading and developing people, Have experience managing suppliers and contracts, and delivering operational, systems or service improvements. Be confident administering and managing Microsoft 365 environments, including user access, licensing and security controls Have a good understanding of information governance, data protection and cyber security principles. Be able ...

levels, creating training materials, delivering workshops, and supporting the successful rollout of new systems and technologies. Key Responsibilities Deliver training on Microsoft 365 and business systems. Lead onboarding and induction training for new starters. Create user guides, videos, e-learning content, and quick-reference materials. Provide workshops, coaching sessions … Encourage best practice and user adoption of new technologies. Skills & Experience Essential Previous experience as a Systems Trainer, IT Trainer, or similar. Strong Microsoft 365 knowledge (Outlook, Word, Excel, PowerPoint, Teams, SharePoint). Experience designing and delivering engaging training programmes. Excellent communication and presentation skills. Ability to explain technical ...