19 of 19 Digital & IT Jobs

proper resolution. You’re careful with detail, communicate clearly and take responsibility for the changes you make. You’ll also be comfortable with Microsoft 365, Entra ID and managed devices, and have experience keeping software or IT services running for their users. An interest in scripting and AI tools ...

including VIP support* Installation and configuration – Desktop/laptop/Printer/Server/Networks etc.* Windows Servers (200/12* Microsoft Exchange* Office 365* Active Directory* MCP* Bi-Lingual - English/GermanJob Role:* Accurately testing, identifying, repairing, resolving, and documenting end user technical issues regarding/desktop ...

written communicationProblem-solving and analytical skillsTime management and prioritizationDocumentation and reportingAbility to work independently in field locationsStakeholder and vendor coordinationPreferred CertificationsITIL FoundationMicrosoft Certifications (M365/Windows/Endpoint)CompTIA A+CompTIA Network+OEM certifications (Dell, HP, Lenovo)Roles & ResponsibilitiesIncident and Request ManagementProvide onsite and remote technical support to end users.Troubleshoot hardware, software ...

Senior Microsoft 365 & Network Engineer Location: Reading, with regular travel to customer sites across the region Salary: £50,000-£60,000 per annum Type: Permanent, full time About the company Our client is an established Managed Service Provider and Microsoft Partner with its head office in Reading. … growing steadily and wants a senior engineer with strong Microsoft 365 and networking skills to lead customer projects and to be the senior technical point of escalation for the service team. The role The role has two parts. 1. Project lead across the customer base. Youll take ownership ...

dashboards, reports, and visualisations using Power BI . Excellent data analysis and information management skills. Strong proficiency in Microsoft Excel and the wider Microsoft 365 suite. Experience maintaining data repositories, trackers, registers, or management information systems. Ability to interpret data and communicate findings clearly to both technical ...

clever use of technology. As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering transformational IT services. Our Selection Process: We are committed to ensuring an equitable experience ...

Demonstrated success leading change programmes across 5,000+ user populations Experience with AI/ML adoption programmes or digital transformation initiatives Understanding of Microsoft 365 Copilot, AI agents, and agentic workflow concepts Hands-on AI fluency — confident enough to build alongside the tools, interpret the data they produce ...

call support. Coach staff, conduct reviews and support recruitment and development. Technical and leadership experience MSP team leadership and people management. Microsoft 365, Azure, Windows Server, Active Directory, Entra ID, Intune and Exchange Online. Server infrastructure, cloud and networking. Cisco, Meraki, FortiGate and Palo Alto. ITSM and IT Glue … administration, security collaboration and service improvement. Essential certifications ITIL 4; Windows Server Hybrid Administrator AZ-800/AZ-801, Microsoft 365 Administrator MS-102 and CCNA, with equivalent experience accepted for those three; PCNSA; CompTIA Security+. Benefits 25 days holiday plus bank holidays, holiday trading, pension, life assurance, employee ...

ensuring compliance standards are maintained, audits are successfully delivered and security best practices are embedded throughout the organisation. Key Responsibilities Manage and support Microsoft 365, including Entra ID, Exchange Online, Teams, SharePoint, OneDrive and Intune Administer Google Cloud Platform (GCP), including IAM, networking, monitoring and security Manage network infrastructure … these frameworks. Technical Skills & Experience We're looking for an experienced IT Manager with strong knowledge across several of the following areas: Microsoft 365 & Entra ID Intune and endpoint management Google Cloud Platform (GCP) Windows, macOS and Linux environments Networking, firewalls, VPNs and wireless technologies Identity and access management ...

candidate will have good previous IT support experience, ideally operating at 2nd line level, and will be comfortable troubleshooting issues independently and administering Microsoft 365 environments. Essential skills: Windows 11 Microsoft 365 Azure AD/Entra ID Strong troubleshooting and problem-solving skills Strong communication and customer service ...

grows. What you'll do You'll be a senior technical point of contact for our managed service clients, working across Azure infrastructure, Microsoft 365 and the Modern Workplace stack. You'll: Resolve complex escalations from the service desk and investigate the causes of recurring issues. Design and build … complex technical issues. Experience in a managed service provider would be particularly useful. You'll need strong Azure infrastructure knowledge, alongside experience with Microsoft 365, Intune and identity management. You should also be familiar with Windows Server, Active Directory and other components of hybrid environments. Just as important ...

Leader will have strong previous IT support experience, ideally at 2nd line or senior support level, and be comfortable troubleshooting independently and administering Microsoft 365 environments. Previous leadership or mentoring experience would be beneficial, although ambitious Senior IT Support Engineers or Technicians looking to step into leadership would also … considered. Essential skills: Windows 11 Microsoft 365 Azure AD/Entra ID Strong 1st and 2nd line troubleshooting and problem-solving skills Strong communication and customer service skills Ability to work autonomously and take ownership of technical issues An interest in developing into team leadership and IT management This ...

intelligence-led and hypothesis-driven threat hunting, translating findings into detections, hunts and customer recommendations. Monitor, investigate and respond to security events across Microsoft 365, Azure, AWS and hybrid environments. Support compliance activities relating to ISO 27001 and Cyber Essentials, maintaining technical documentation, runbooks and standard operating procedures. Provide … automation experience using PowerShell and/or Python, including API integrations and workflow automation. Experience administering Microsoft Entra ID, Conditional Access, Intune and Microsoft 365 security solutions. Good understanding of Azure, AWS and hybrid infrastructure security, with strong knowledge of networking, operating systems and attacker techniques. Practical understanding ...

cannot accept any applications from candidates who do not have live SC Clearance. Responsibilities Resolve more complex incidents and requests across Windows, Microsoft 365, identity, access, applications, endpoints and common infrastructure dependencies. Act as a senior escalation point for Junior Analysts, supporting diagnosis, prioritisation, warm hand-off and user … desktop support, application support or End User Compute, including hands-on L1/L2 troubleshooting. Strong working knowledge of Windows 10/11, Microsoft 365, Teams, Outlook, OneDrive, identity/access and endpoint support. Experience with ITSM tools, incident/request management, queue control, priority handling and SLA-driven ...

service where ownership, communication and first-time-fix matter. Furthermore, you will: Provide advanced walk-up and deskside support across Windows endpoints, Microsoft 365, identity, access, applications, networking and peripherals. Investigate and resolve complex incidents and requests, escalating to specialist resolver teams with clear evidence when required. Support … desktop support, application support or End User Compute, including hands-on L1/L2 troubleshooting. Strong working knowledge of Windows 10/11, Microsoft 365, Teams, Outlook, OneDrive, identity/access and endpoint support. Experience with ITSM tools, incident/request management, queue control, priority handling and SLA-driven ...

desktop support, application support or End User Compute, including hands-on L1/L2 troubleshooting. Strong working knowledge of Windows 10/11, Microsoft 365, Teams, Outlook, OneDrive, identity/access and endpoint support. Experience with ITSM tools, incident/request management, queue control, priority handling and SLA-driven … Defender, BitLocker, Conditional Access, configuration/compliance policy and least privilege. Experience with technical testing, change control, documentation and production handover. Relevant Microsoft 365/Endpoint Administrator certification. Experience with ServiceNow CMDB, asset management or device lifecycle processes. Knowledge of application compatibility, driver/firmware management and deployment rings. ...

cause analysis. Develop detections, automation and orchestration; conduct proactive threat hunting. Engineer Sentinel, Defender XDR, CrowdStrike Falcon, Entra ID, Intune and Darktrace. Support Microsoft 365, Azure, AWS, identity and endpoint security. Maintain documentation, support compliance and mentor colleagues. Experience and qualifications Substantial SOC, cyber operations or security engineering experience. … expertise. Incident response, malware analysis, forensics and threat hunting. Advanced KQL; PowerShell and/or Python automation. Entra ID, Conditional Access, Intune and Microsoft 365 security. Cloud and networking knowledge; MITRE ATT&CK, NIST and SANS frameworks. CISSP desirable. Benefits 25 days holiday, holiday trading, volunteer day, pension, life ...

work collaboratively with colleagues across PACT, to ensure technology and operational services meet current and future business needs Oversee core technology services, including Microsoft 365, to ensure reliability and security Lead PACT’s data protection, information governance and technology risk management arrangements Oversee facilities management, health and safety compliance … experience leading and developing people, Have experience managing suppliers and contracts, and delivering operational, systems or service improvements. Be confident administering and managing Microsoft 365 environments, including user access, licensing and security controls Have a good understanding of information governance, data protection and cyber security principles. Be able ...

levels, creating training materials, delivering workshops, and supporting the successful rollout of new systems and technologies. Key Responsibilities Deliver training on Microsoft 365 and business systems. Lead onboarding and induction training for new starters. Create user guides, videos, e-learning content, and quick-reference materials. Provide workshops, coaching sessions … Encourage best practice and user adoption of new technologies. Skills & Experience Essential Previous experience as a Systems Trainer, IT Trainer, or similar. Strong Microsoft 365 knowledge (Outlook, Word, Excel, PowerPoint, Teams, SharePoint). Experience designing and delivering engaging training programmes. Excellent communication and presentation skills. Ability to explain technical ...