14 of 14 Office-365 Jobs in Wales

peripherals. Manage and resolve incidents and service requests through the IT ticketing system. Perform root cause analysis and implement long-term fixes. Support Microsoft 365 services including Exchange Online, Teams, OneDrive and SharePoint. Assist with system upgrades, deployments and IT projects. Maintain clear technical documentation and knowledge base articles. … Windows Server environments. Experience supporting Active Directory, Group Policy and user management. Solid understanding of desktop, laptop and hardware troubleshooting. Experience with Microsoft 365/Office 365. Familiarity with IT service management tools (ticketing systems). Good understanding of IT security best practices. Strong problem-solving and diagnostic ...

Skills & Responsibilities. Extensive experience as an End User Support analyst supporting BAU queries in a busy professional services environment Good experience surrounding MS Office 365, Azure, Windows, Active Directory, MS Exchange Server Proficient with HP, Lenovo, and Apple end user devices (laptops, iPhones, iPads), as well as office ...

skills, including DAX. Experience with Microsoft Fabric, SQL, data modelling, and Python. Excellent analytical, problem-solving, and communication skills. Desirable: Microsoft Navision, Office 365/Azure knowledge, familiarity with operational systems. Benefits 25 days annual leave + 8 bank holidays (increasing with length of service) Company pension ...

support for local and remote users * Support Active Directory and Windows/Ubuntu servers * Manage virtual environments and backups * Maintain Microsoft 365 and other cloud services * Provide Windows 10 and 11 support Networks and Systems * Support network infrastructure including switches and firewalls * Assist with hardware deployment and configuration * Maintain ...

documentation and training for internal teams. What you'll need to succeed Proven experience with Microsoft Copilot Studio and Power Platform.Strong knowledge of Microsoft 365 ecosystem (Teams, SharePoint, Graph API).Ideally, familiarity with Azure AI services and OpenAI integration.Expertise in prompt engineering and conversational design.Understanding of data governance, compliance ...

documentation and training for internal teams. What you'll need to succeed Proven experience with Microsoft Copilot Studio and Power Platform.Strong knowledge of Microsoft 365 ecosystem (Teams, SharePoint, Graph API). Ideally, familiarity with Azure AI services and OpenAI integration. Expertise in prompt engineering and conversational design. Understanding ...

routing, wireless) Familiarity with both Windows and Android environments (50/50 split) Excellent communication skills and a 'customer first' mindset Experience supporting Office 365 and troubleshooting common issues Ability to remain calm under pressure and solve problems independently A degree in an IT-related subject is highly ...

Desk Analyst experience – Prior experience in desktop/technical support positions. (2+ years) Experience in documenting and knowledge sharing. Good customer interaction skills. Office 365 Windows 10 Knowledge of cloud technologies (Desirable) VMware (Desirable) Networking knowledge (Desirable) If this role sounds interesting to you, please APPLY ...

Desktop Support Engineer Requirements Proven experience as a 2nd Line Engineer or higher, managing tickets and escalating incidents. Strong understanding of a modern Microsoft 365 environment, as well as Intune, Entra and endpoint management. Experience with application packaging, deployment, MDM and ticketing systems. A drivers license is mandatory ...

lead the technical delivery of IT solutions and services to our partner base. You'll be responsible for ensuring high-quality implementation of Office 365 environments and cloud migrations, optimisation of security services, infrastructure, cloud, and end-user technologies. This role demands strong technical expertise, partner-facing professionalism … installation of new Microsoft server environments, locally and within data centre environments Full implementation of Premise based server to cloud technology migrations, specifically Microsoft 365 Installation of advanced firewall technologies inc security features & change requests Design and Implementation of internal network infrastructures Responsible for giving world-class service ...

right candidate. 3rd Line IT Support Engineer experience requirements: Enterprise EUC environments, including Windows, macOS, mobile devices, virtual desktops (VDI), and collaboration tools. Microsoft 365, Intune, Active Directory, Group Policy, and other modern workplace technologies. Virtualisation technologies (e.g., Proxmox, VMware, Microsoft Hyper-V). Market leading Backup and recovery … Service Request. Managing and optimising enterprise EUC environments, including Windows, macOS, mobile devices, virtual desktops (VDI), and collaboration tools. Maintaining and supporting Microsoft 365, Intune, Active Directory, Group Policy, and other modern workplace technologies. Deploying and managing endpoint security solutions, patching, and compliance policies. Providing technical leadership and mentorship ...

ability to manage changing priorities. Performs general preventative maintenance tasks on computers, laptops and Network platforms. Access Management and Maintenance through Active Directory and Office365 (Account Provision, Account Revocation, Password resets). Knowledge and experience required: Experience in managing/troubleshooting … Windows Desktop Operating Systems and Network solutions at 1 Line level. Applicants will ideally be CompTIA A+ or studying towards Fundamentals level in Microsoft 365/Azure or Network. Experience in using ITIL based ticketing system (ITIL foundation preferred). Will require SC clearance in this role, so having ...

managed services provider, helping organisations transform through modern cloud, infrastructure, security, collaboration, and digital workplace solutions with strong expertise in Microsoft Azure, Microsoft 365, Dynamics 365, and cybersecurity. They are seeking a Senior Account Manager to drive strategic growth by securing high-value commercial clients, building long-term … pipeline, overseeing the full sales lifecycle from prospecting to contract negotiation and closure Strategically position and present comprehensive VAR and IT solutions, including Microsoft 365, Azure, Security, and infrastructure technologies Collaborate cross-functionally with Pre-Sales, Procurement, and Service Delivery teams to craft compelling, client-centric proposals Maintain detailed ...

Role Overview We are looking for a hands-on digital professional to support Microsoft 365 and the Power Platform across the business. You'll help maintain systems, support users, and assist with building and improving apps, reports, and automations. This is a growing role within an expanding digital team … offering long-term development opportunities. Key Responsibilities Digital & Admin Support Support and administer Microsoft 365 (SharePoint, Teams, Outlook, Excel) Maintain records, lists, and documentation Provide basic user support and troubleshooting Keep digital systems organised and up to date Power Platform Assist with building and maintaining Power Apps, Power ...