Caerphilly, Wales, United Kingdom Hybrid / WFH Options
Sadler Recruitment
major incidents, problem management and root cause analysis. Managing and optimising enterprise end-user computer environments, including Windows, MacOS, mobile devices, VDIs and collaboration tools. Managing and supporting Microsoft365, Intune, Active Directory and Group Deploying and managing endpoint security solutions, patching and compliance policies. Providing technical leadership to Level 1 and Level 2 engineers. Maintain and update IT … documentation. Experience The successful candidate will have management and implementation experience of: Windows 10/11, Microsoft365, Intune, Autopilot, Azure AD, Group Policy, Intune configuration policies and Sentinel. Server technologies: Virtualisation, Microsoft Hyper V, Microsoft Windows Server 2012 through to 2022. Public Cloud Solutions: Azure or AWS solution implementations, migration and support. Firewalls: Sophos, Cisco, Fortinet and PF More ❯
Job Title: IT Infrastructure Specialist Location: twice a week in Aberdare Salary: up to £50k Key Responsibilities Infrastructure Management Administer and maintain Microsoft365 , Active Directory , Azure , and Windows Server environments. Manage virtualization platforms ( VMware , Hyper-V ) and network services ( DNS , DHCP , routers, switches, firewalls). Oversee Windows 10/11 , Exchange Online , SharePoint , mobile devices, and end-user More ❯
Cardiff, Wales, United Kingdom Hybrid / WFH Options
Creditsafe
supporting people to build meaningful careers in a workplace where everyone can bring their whole self to work. About the Role We are looking for an experienced and proactive M365 Engineer to join our Cardiff Bay team. This hybrid role involves working from the office at least 50% of the time, in line with our hybrid working policy. You … will play a key role in developing, maintaining, and securing our modern cloud-first infrastructure. You’ll focus on Microsoft Azure and M365 services—including the Enterprise Mobility + Security (EM+S) suite—supporting secure and accessible environments across our organisation. This is a collaborative, hands-on role where your insight and experience will shape our end-user compute strategy and … problem-solving and communication skills. Ability to work independently and document clearly. Openness, collaboration, and a supportive attitude. Degree in a relevant field or equivalent professional experience. Desirable: Microsoft365 certification(s). Experience with Generative AI tools. Background in managed service environments (MSPs). Experience managing the EM+S suite. Familiarity with testing in a systems environment. Accessibility & Adjustments More ❯
are expected in one or more of the following, with working knowledge of as many as possible being advantageous: Microsoft Active Directory (including Azure AD Connect) Microsoft/Office365 and related services (SharePoint, OneDrive, ATP, EMS, InTune, AutoPilot etc) Microsoft Windows Server Other Microsoft technologies and solutions: DFS, IIS, SQL, SCCM Networking (switching, routing, firewalls, load-balancers … help you to connect with some of the best cloud career opportunities within the Microsoft Partner Network. Our Talent Specialists are also Microsoft certified in Microsoft Azure and Microsoft365, allowing us to have conversations at depth with you about your technical/consulting experience. Whether this role is right for you or not we can also connect you More ❯
company. Your responsibilities will include Engaging in pre-sales technical discussions, scoping out client requirements, and crafting tailored solutions. Delivering and managing the implementation of services such as Microsoft365, Microsoft Intune, Microsoft Azure, Cyber Security and more. Providing expert guidance throughout the lifecycle of projects, from initial engagement to final delivery. Leading technical reviews with clients, ensuring that … a proactive, solutions-driven mindset Self-starter with the ability to manage multiple projects and priorities A passion for delivering exceptional customer service while driving innovation Essential Experience Microsoft365 Exchange Online Microsoft Teams OneDrive for Business SharePoint Online Security Solutions Microsoft Defender for Business Cyber Essentials Networking Business-grade routers/switches VPN configuration and remote access Nice More ❯
St. Mellons, Cardiff, South Glamorgan, Wales, United Kingdom
Excelerate Technology Ltd
in IT support, who brings the following expertise and skills: Essential Experience: Proven experience with Windows operating systems (Windows 10, 11 Pro, and Server) Hands-on expertise in Microsoft365 and Teams, with the ability to troubleshoot and optimise Experience with hardware and software troubleshooting, including desktops, laptops, and networked devices Solid understanding of IT infrastructure and security best More ❯
mentorship, and access to industry resources, we ensure that everyone has the tools and support needed to succeed and grow within the organisation. We are a rapidly growing Microsoft365 and Workplace Management consultancy with offices in the UK, South America and Asia. We delight our customers with our personalised approach, highly dedicated and professional team, rapid mobilization of … and Windows endpoint configuration. You will play a pivotal role in designing and delivering modern endpoint management solutions for our clients, aligning technical architecture with business outcomes across Microsoft365 and cloud ecosystems. You will work closely with project teams and clients to design, implement, and maintain secure and scalable identity solutions across hybrid and cloud environments. RESPONSIBILITIES Lead More ❯
mentorship, and access to industry resources, we ensure that everyone has the tools and support needed to succeed and grow within the organisation. We are a rapidly growing Microsoft365 and Workplace Management consultancy with offices in the UK, South America and Asia. We delight our customers with our personalised approach, highly dedicated and professional team, rapid mobilization of … and Windows endpoint configuration. You will play a pivotal role in designing and delivering modern endpoint management solutions for our clients, aligning technical architecture with business outcomes across Microsoft365 and cloud ecosystems. You will work closely with project teams and clients to design, implement, and maintain secure and scalable identity solutions across hybrid and cloud environments. RESPONSIBILITIES Lead More ❯
Experience for This Role Essential Proficiency in managing and troubleshooting Windows environments. Experience with device management tools (Intune, MDM tools e.g., SOTI). Solid experience of working with Microsoft365 and its administration. Good understanding of M365 tools and services. Solid understanding of network and security principles. Ability to troubleshoot complex network issues. 2-3 years in an end More ❯
day per week onsite in Cardiff Skills & experience: Demonstrable experience as Project Manager withing Network & infrastructure A track record of delivering network and infrastructure projects (Windows Server, Windows 10, O365, Telephony, Storage etc) A background of Data Centre migration projects Ideally have good knowledge of Network Security and Cyber security projects. Previous experience of Azure/Cloud/SaaS environments … and project plans Monitoring and managing project and stage progress Management of project budgets, documentation and full lifecycle project delivery. Tech stack includes – Windows 10, Windows Server, Citrix, AIX, O365, Cisco, Sharepoint Ideally have knowledge of DevOps, Cloud based solutions, Automation, Microsoft Azure Please get in touch ASAP for further information and full job description. Contract Project Manager – MS OfficeMore ❯
Bridgend, Wales, United Kingdom Hybrid / WFH Options
Tokio Marine HCC
Foundation Certification or willingness to obtain within the first year of employment (preferred). Demonstrable technical support and desktop management expertise, including Windows 7/10, Office 2016, O365, SCCM, AD, Citrix, and more. Solid understanding of basic networking principles, such as TCP/IP, DNS, and DHCP. Excellent customer service, telephone, and communication skills. Strong problem-solving abilities More ❯
Bridgend, Mid Glamorgan, United Kingdom Hybrid / WFH Options
Nicoll Curtin Technology
a passion for customer service excellence. What You'll Do Deliver 1st line technical support via phone and self-service portal Troubleshoot issues across Windows, Citrix, Active Directory, Microsoft365, Teams, and core business apps Manage and own tickets in ServiceNow, ensuring accurate updates and prompt resolution Work closely with Desktop Support and 2nd/3rd line teams to … all work aligns with ITIL best practices and SLAs What You'll Bring 1+ years in a Service Desk or IT Support role Proven experience with AD, Citrix Workspace, O365, Teams, and remote support tools Familiarity with Windows 10, SCCM, and basic networking (TCP/IP, DNS, DHCP) Strong communication and customer service skills ITIL Foundation (or willingness to certify More ❯
capabilities, including diagnosing and resolving issues on both Microsoft and Mac operating systems. Proficient in Microsoft Server operating systems and associated technologies such as Windows Server, Windows Desktop, Office365, and Active Directory, including implementation and administration of AD, GPO, and RDS. Knowledgeable about cloud services, including Azure, Exchange, SharePoint, OneDrive Experience with Intune and implementing IT solutions More ❯
Bridgend, Wales, United Kingdom Hybrid / WFH Options
Nicoll Curtin
a passion for customer service excellence. What You’ll Do Deliver 1st line technical support via phone and self-service portal Troubleshoot issues across Windows, Citrix, Active Directory, Microsoft365, Teams, and core business apps Manage and own tickets in ServiceNow, ensuring accurate updates and prompt resolution Work closely with Desktop Support and 2nd/3rd line teams to … all work aligns with ITIL best practices and SLAs What You’ll Bring 1+ years in a Service Desk or IT Support role Proven experience with AD, Citrix Workspace, O365, Teams, and remote support tools Familiarity with Windows 10, SCCM, and basic networking (TCP/IP, DNS, DHCP) Strong communication and customer service skills ITIL Foundation (or willingness to certify More ❯
and 2nd line support for laptops, desktops, printers, mobile devices, and authorised software Managing new device deployments using Windows Autopilot and Microsoft Intune policies Supporting users within a Microsoft365 environment (Teams, Outlook, SharePoint, etc.) Managing and maintaining access controls through Active Directory and Azure Entra ID Providing user support for Sage 50 and Sage 200 systems Troubleshooting user … re looking for: 3+ years of experience in an IT support role, covering both 1st and 2nd line issues Strong working knowledge of Microsoft Windows 10/11, Microsoft365, and remote support tools Experience supporting cloud-based tools such as Microsoft Intune, Autopilot, and Azure Entra ID Good understanding of core infrastructure technologies including Active Directory, remote desktops More ❯
City, Cardiff, United Kingdom Hybrid / WFH Options
Additional Resources
in a similar role. Previous experience in a 1st/2nd line support role Proficiency with Microsoft technologies including Active Directory, Windows 10/11, Office 2016/O365 Familiarity with network infrastructure and basic support across LAN/WAN/VPN setups Experience using ITSM ticketing tools in an enterprise or high-volume environment Working within ITIL principles More ❯
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
Additional Resources
in a similar role. Previous experience in a 1st/2nd line support role Proficiency with Microsoft technologies including Active Directory, Windows 10/11, Office 2016/O365 Familiarity with network infrastructure and basic support across LAN/WAN/VPN setups Experience using ITSM ticketing tools in an enterprise or high-volume environment Working within ITIL principles More ❯
Cardiff, Wales, United Kingdom Hybrid / WFH Options
Hays
you'll need to succeed Previous experience in a 1st/2nd line Service Desk environment Confidence using Microsoft technologies including Windows 10/11, Office 2016, and M365 Familiarity with Active Directory, Azure Entra ID, and hardware from Dell or Lenovo Excellent diagnostic, prioritisation, and communication skills A proactive attitude toward learning and contributing to team knowledge ITIL More ❯
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
you'll need to succeed Previous experience in a 1st/2nd line Service Desk environment Confidence using Microsoft technologies including Windows 10/11, Office 2016, and M365 Familiarity with Active Directory, Azure Entra ID, and hardware from Dell or Lenovo Excellent diagnostic, prioritisation, and communication skills A proactive attitude toward learning and contributing to team knowledge ITIL More ❯
Cardiff, Wales, United Kingdom Hybrid / WFH Options
Hays
you'll need to succeed Previous experience in a 1st/2nd line Service Desk environment Confidence using Microsoft technologies including Windows 10/11, Office 2016, and M365 Familiarity with Active Directory, Azure Entra ID, and hardware from Dell or Lenovo Excellent diagnostic, prioritisation, and communication skills A proactive attitude toward learning and contributing to team knowledge ITIL More ❯
protocols, including TCP/IP, LAN, WAN, DNS, DHCP, and VPN configurations. Software Deployment & Application Support: Skilled in installing and supporting both general business and specialized software, including Microsoft365, Adobe Creative Suite, Final Cut Pro, and sports analysis software such as Hudl Sportscode. Cloud Services & SaaS Platforms: Experience managing cloud-based applications, helpdesk systems, collaboration platforms (e.g., Google … antivirus, and firewalls. Conduct regular audits of security compliance. Manage user access controls and permissions. Install, configure, and manage business applications (e.g., Adobe Creative Cloud, Final Cut Pro, Microsoft365). Ensure all software is licensed correctly and kept up to date. Monitor and manage backup systems for both user data and servers. Ensure disaster recovery processes are in More ❯