Kegworth, England, United Kingdom Hybrid/Remote Options
Refresco
as needed. Take ownership of incidents and service requests, ensuring timely updates and resolution while maintaining high levels of customer service and adherence to ITSM principles. Manage access control, onboarding and offboarding processes, and maintain a solid understanding of Active Directory. Create and maintain support documentation, self-help guides, and training materials; deliver basic in-house training and support knowledge More ❯
in- person. Accurately document issues to ensure smooth escalation and resolution by other support teams. Monitor and manage tickets in line with agreed Service Level Agreements (SLAs). Support onboarding processes for new team members, ensuring appropriate account and system access. Follow defined support procedures and processes as trained. Maintain a strong customer service ethic in all user interactions. Contribute More ❯
operates, and the support of a team that values collaboration, communication, and technical excellence. Here is a look at some of the things you will be doing • Lead the onboarding of newly acquired businesses into our group systems, ensuring each integration is delivered consistently, on schedule, and with a strong focus on quality and user experience. • Develop and manage detailed More ❯
Leicester, Aylestone, Leicestershire, United Kingdom
Complii
operates, and the support of a team that values collaboration, communication, and technical excellence. Here is a look at some of the things you will be doing • Lead the onboarding of newly acquired businesses into our group systems, ensuring each integration is delivered consistently, on schedule, and with a strong focus on quality and user experience. • Develop and manage detailed More ❯
Leicester, Leicestershire, England, United Kingdom
SER (Staffing) Ltd
queries in a timely and professional manner Handle activations via our online portal Configure and manage Telematics units through the portal Work collaboratively with internal teams to ensure smooth onboarding and support processes About You: Previous experience in a customer support or technical support role (ideally within Telematics or a tech environment) Strong communication and problem-solving skills Comfortable using More ❯
Leicester, Leicestershire, England, United Kingdom
Employal
outs of fintech.No experience is necessary, the right personality is all we need for you to be considered. The role Maintaining accurate and up-to-date client records. Support onboarding for new clients and users Identify opportunities to streamline processes and improve the overall customer experience. Communicate updates to customers through email, phone and live chat. Assist internal teams with More ❯
Leicester, Leicestershire, England, United Kingdom
Employal
outs of fintech.No experience is necessary, the right personality is all we need for you to be considered. The role Maintaining accurate and up-to-date client records. Support onboarding for new clients and users Identify opportunities to streamline processes and improve the overall customer experience. Communicate updates to customers through email, phone and live chat. Assist internal teams with More ❯
Leicester, Leicestershire, East Midlands, United Kingdom Hybrid/Remote Options
CV Screen Ltd
Own car required Salary & Benefits: Salary : £40,000 to £45,000 per annum. Benefits : Competitive pension scheme, life assurance, permanent health assurance, remote working model, 20 days annual leave, onboarding program, and extensive training opportunities. How to Apply: If you are interested in this exciting opportunity, please send your CV in strict confidence to Matt Wright of CV Screen, or More ❯
with a focus on retention and upselling opportunities Lead strategic client discussions, offering expert advice on energy solutions and utility services Collaborate with admin support to ensure seamless client onboarding The Person: Full driving license Sales background within the Energy, Renewable or Utilities Sectors If you're interested in this role, click 'apply now' to forward an up-to-date More ❯
Leicester, Leicestershire, United Kingdom Hybrid/Remote Options
LJ Recruitment
My client are a fast-growing 3PL built by operators who understand the pain points of scaling eCommerce brands From fashion and lifestyle to consumer goods, they help ambitious brands expand without the stress. I am looking for a Business More ❯