3 of 3 OpenEdge Jobs

IT Support Manager

Hiring Organisation
THAMES 360
Location
Banbury, Oxfordshire, England, United Kingdom
Employment Type
Full-Time
Salary
£45,000 - £55,000 per annum
environment. The role is responsible for the availability, performance and security of core infrastructure platforms, including servers, networks, cloud services, VMware , Kubernetes and Progress OpenEdge (SQL) databases. You will lead the IT Service Desk function, ensuring effective incident, problem, change and request management in line with ITIL best practices ...

Third Line Support Engineer (Senior Infrastructure & Support Specialist)

Hiring Organisation
THAMES 360
Location
Banbury, Oxfordshire, England, United Kingdom
Employment Type
Full-Time
Salary
£45,000 - £60,000 per annum
This senior hands-on role focuses on resolving escalated incidents, maintaining and optimising virtualised and containerised environments (VMware, Kubernetes), supporting core business databases (Progress OpenEdge SQL), and contributing to infrastructure projects and continuous improvement. You will act as the escalation point for the IT Service Desk, drive root-cause … support, ensuring rapid diagnosis and permanent fixes. Provide deep technical troubleshooting across servers, networks, cloud platforms, virtualisation (VMware), container orchestration (Kubernetes), and Progress OpenEdge databases. Perform root-cause analysis on recurring or high-impact issues and implement preventive measures. Maintain high availability of critical systems through proactive monitoring, patching ...

IT Infrastructure & Support Manager

Hiring Organisation
THAMES 360
Location
Banbury, Oxfordshire, England, United Kingdom
Employment Type
Full-Time
Salary
£50,000 - £65,000 per annum
critical IT infrastructure. Reporting to the Head of IT Infrastructure, you'll manage our IT Support Engineers, oversee VMware and Kubernetes environments, maintain Progress OpenEdge databases, and ensure seamless operations across the organisation. This is a key leadership role where you'll shape infrastructure strategy, deliver impactful projects … servers, networks, cloud platforms, storage, and virtualised environments (VMware + Kubernetes orchestration). Own core business systems, including monitoring, support, and maintenance of Progress OpenEdge databases. Manage day-to-day IT Service Desk operations — ensuring prompt issue resolution, high customer satisfaction, SLA/KPI adherence, and performance tracking. Lead ...