OperationsAnalyst - Tech Enablement & Execution - Leading Insurer Are you early in your career and eager to make an impact in the world of technology operations? OperationsAnalyst - Tech Enablement & Execution - Insurance Are you early in your career and eager to make an impact in the world of technology operations We're looking for a … driven, organised, and curious OperationsAnalyst to join our Tech Enablement & Execution team. In this role, you'll help support the operational rhythm of a growing technology organisation - gaining exposure to how governance, delivery, and finance come together in practice. You don't need years of experience, but you should have a passion for learning, a proactive mindset … what "good" looks like in tech enablement and execution. If you're looking for a role where you can learn fast, contribute meaningfully, and grow your career in technology operations - we'd love to hear from you. Apply now and help shape how technology works behind the scenes. More ❯
Oxford, Oxfordshire, United Kingdom Hybrid / WFH Options
TripAdvisor LLC
Senior Customer OperationsAnalyst (Viator) Oxford, United Kingdom Senior Customer OperationsAnalyst I Viator About Viator Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. With 300,000+ travel experiences to explore - everything from simple tours to extreme adventures - making memories that last … has never been easier. With industry-leading flexibility and last-minute availability, it's never too late to make any day extraordinary. About the Role As a Senior Customer OperationsAnalyst, you'll apply rigorous analytics to uncover insights, drive measurable improvements, and shape customer service strategy. You'll partner with stakeholders to deliver clear recommendations, support data … causes, and deliver actionable recommendations that directly improve customer service outcomes. End-to-end reporting: Own the design, build, automation, and maintenance of performance dashboards and critical reports for Operations and Product, ensuring accuracy and clarity at every level. Operational monitoring & improvement: Identify trends and anomalies in large datasets, working closely with cross-functional teams to refine KPIs and More ❯
OperationsAnalyst Engineer IT&D End User Computing OperationsAnalyst Engineer Duration: 6 Month Contract (Likely to extend to 12 Months) Location: Plymouth (Mostly Remote Working) Pay Rate: From £400 per day Job Overview: We're looking for an OperationsAnalyst Engineer to support the delivery of efficient, technology-driven services within a leading … UK electricity network operator. Working closely with Operations Lead Specialist Engineers, you'll provide technical support, resolve IT issues, and help implement solutions that enhance the performance and reliability of electricity distribution systems. Responsibilities and Duties: Work closely with the User Operations team, Service Desk, the Field User team and customers to resolve escalated, complex and difficult technical More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Pontoon
OperationsAnalyst Engineer IT&D End User Computing OperationsAnalyst Engineer Duration: 6 Month Contract (Likely to extend to 12 Months) Location: Plymouth (Mostly Remote Working) Pay Rate: From £400 per day Job Overview: We're looking for an OperationsAnalyst Engineer to support the delivery of efficient, technology-driven services within a leading … UK electricity network operator. Working closely with Operations Lead Specialist Engineers, you'll provide technical support, resolve IT issues, and help implement solutions that enhance the performance and reliability of electricity distribution systems. Responsibilities and Duties: Work closely with the User Operations team, Service Desk, the Field User team and customers to resolve escalated, complex and difficult technical More ❯
Professional Services OperationsAnalyst at Proactis Are you ready to shape how operational excellence drives scalable service delivery in a global SaaS business? We're hiring a Professional Services OperationsAnalyst to join our newly formed PS Operations team at Proactis . This is a high-impact role where you’ll design and optimise processes … to identify trends and opportunities for improvement. Collaborating cross-functionally to support change initiatives and promote a data-driven culture. What You’ll Bring Proven experience as a PS OperationsAnalyst in a SaaS or tech-driven environment. Strong background in process mapping, documentation management, and performance analysis. Experience with project management tools (Asana preferred). Analytical mindset More ❯
Professional Services OperationsAnalyst at Proactis Are you ready to shape how operational excellence drives scalable service delivery in a global SaaS business? We're hiring a Professional Services OperationsAnalyst to join our newly formed PS Operations team at Proactis . This is a high-impact role where you’ll design and optimise processes … to identify trends and opportunities for improvement. Collaborating cross-functionally to support change initiatives and promote a data-driven culture. What You’ll Bring Proven experience as a PS OperationsAnalyst in a SaaS or tech-driven environment. Strong background in process mapping, documentation management, and performance analysis. Experience with project management tools (Asana preferred). Analytical mindset More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Ryder Reid Legal Ltd
Applications OperationsAnalyst - LondonPermanent | Hybrid Working | Competitive Salary An international law firm is seeking an experienced Applications OperationsAnalyst to join its London office. This is a fantastic opportunity to play a key role in maintaining and improving the performance, security, and reliability of enterprise applications across a dynamic and fast-paced professional services environment. Reporting … to the Manager of Applications Operations, the successful candidate will be responsible for day-to-day system support, patching, monitoring, and troubleshooting, while also contributing to process improvement, documentation, and integration stability. The role involves close collaboration with infrastructure, security, and business teams to ensure seamless application performance and user experience. Key Responsibilities: Perform system maintenance, patching, and upgrades … uptime, and user engagement metrics Collaborate with cross-functional teams to support scalability and performance tuning Ideal Candidate Profile: 3+ years of experience in enterprise application support or IT operations Strong troubleshooting and analytical skills Familiarity with ITSM platforms (e.g., ServiceNow) and monitoring tools Understanding of access management, patching, and vulnerability remediation Exposure to ITIL practices and professional services More ❯
L2 OperationsAnalyst - Shift Place of work: On-site – Sheffield, UK/Duration: Permanent Hours of work: Shift 24/7/365 4 days on and 4 days off 2 days 6:00 AM-6:00 PM | 2 Nights 6:00 PM-6:00 AM The OperationsAnalyst role based in Sheffield will provide remote … support teams to provide analysis and out of hours hands for monitoring and incident resolution. Position Responsibilities: This role involves the following: Working in a 24x7 support environment the Operations Analysts focus on maintaining the healthy operation of our customer estates. Triaging of incidents and monitor events and initial resolution support ensuring that response and closure SLAs are met. … to fault find on a variety of windows and cloud technologies Good high-level understanding of infrastructure environments Good problem-solving skills Previous experience on a service desk/Operations centre Excellent written and verbal communication skills Sharp attention to detail Desirable Skills: Experience administering/supporting the following: Windows Server and desktop operating systems Network devices Office More ❯
handsworth, yorkshire and the humber, united kingdom
Auxilion
L2 OperationsAnalyst - Shift Place of work: On-site – Sheffield, UK/Duration: Permanent Hours of work: Shift 24/7/365 4 days on and 4 days off 2 days 6:00 AM-6:00 PM | 2 Nights 6:00 PM-6:00 AM The OperationsAnalyst role based in Sheffield will provide remote … support teams to provide analysis and out of hours hands for monitoring and incident resolution. Position Responsibilities: This role involves the following: Working in a 24x7 support environment the Operations Analysts focus on maintaining the healthy operation of our customer estates. Triaging of incidents and monitor events and initial resolution support ensuring that response and closure SLAs are met. … to fault find on a variety of windows and cloud technologies Good high-level understanding of infrastructure environments Good problem-solving skills Previous experience on a service desk/Operations centre Excellent written and verbal communication skills Sharp attention to detail Desirable Skills: Experience administering/supporting the following: Windows Server and desktop operating systems Network devices Office More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Ryder Reid Legal
Applications OperationsAnalyst – London Permanent | Hybrid Working | Competitive Salary An international law firm is seeking an experienced Applications OperationsAnalyst to join its London office. This is a fantastic opportunity to play a key role in maintaining and improving the performance, security, and reliability of enterprise applications across a dynamic and fast-paced professional services environment. … Reporting to the Manager of Applications Operations, the successful candidate will be responsible for day-to-day system support, patching, monitoring, and troubleshooting, while also contributing to process improvement, documentation, and integration stability. The role involves close collaboration with infrastructure, security, and business teams to ensure seamless application performance and user experience. Key Responsibilities: Perform system maintenance, patching, and … uptime, and user engagement metrics Collaborate with cross-functional teams to support scalability and performance tuning Ideal Candidate Profile: 3+ years of experience in enterprise application support or IT operations Strong troubleshooting and analytical skills Familiarity with ITSM platforms (e.g., ServiceNow) and monitoring tools Understanding of access management, patching, and vulnerability remediation Exposure to ITIL practices and professional services More ❯
Applications OperationsAnalyst – London Permanent | Hybrid Working | Competitive Salary An international law firm is seeking an experienced Applications OperationsAnalyst to join its London office. This is a fantastic opportunity to play a key role in maintaining and improving the performance, security, and reliability of enterprise applications across a dynamic and fast-paced professional services environment. … Reporting to the Manager of Applications Operations, the successful candidate will be responsible for day-to-day system support, patching, monitoring, and troubleshooting, while also contributing to process improvement, documentation, and integration stability. The role involves close collaboration with infrastructure, security, and business teams to ensure seamless application performance and user experience. Key Responsibilities: Perform system maintenance, patching, and … uptime, and user engagement metrics Collaborate with cross-functional teams to support scalability and performance tuning Ideal Candidate Profile: 3+ years of experience in enterprise application support or IT operations Strong troubleshooting and analytical skills Familiarity with ITSM platforms (e.g., ServiceNow) and monitoring tools Understanding of access management, patching, and vulnerability remediation Exposure to ITIL practices and professional services More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Ryder Reid Legal
Applications OperationsAnalyst – London Permanent | Hybrid Working | Competitive Salary An international law firm is seeking an experienced Applications OperationsAnalyst to join its London office. This is a fantastic opportunity to play a key role in maintaining and improving the performance, security, and reliability of enterprise applications across a dynamic and fast-paced professional services environment. … Reporting to the Manager of Applications Operations, the successful candidate will be responsible for day-to-day system support, patching, monitoring, and troubleshooting, while also contributing to process improvement, documentation, and integration stability. The role involves close collaboration with infrastructure, security, and business teams to ensure seamless application performance and user experience. Key Responsibilities: Perform system maintenance, patching, and … uptime, and user engagement metrics Collaborate with cross-functional teams to support scalability and performance tuning Ideal Candidate Profile: 3+ years of experience in enterprise application support or IT operations Strong troubleshooting and analytical skills Familiarity with ITSM platforms (e.g., ServiceNow) and monitoring tools Understanding of access management, patching, and vulnerability remediation Exposure to ITIL practices and professional services More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Ryder Reid Legal
Applications OperationsAnalyst – London Permanent | Hybrid Working | Competitive Salary An international law firm is seeking an experienced Applications OperationsAnalyst to join its London office. This is a fantastic opportunity to play a key role in maintaining and improving the performance, security, and reliability of enterprise applications across a dynamic and fast-paced professional services environment. … Reporting to the Manager of Applications Operations, the successful candidate will be responsible for day-to-day system support, patching, monitoring, and troubleshooting, while also contributing to process improvement, documentation, and integration stability. The role involves close collaboration with infrastructure, security, and business teams to ensure seamless application performance and user experience. Key Responsibilities: Perform system maintenance, patching, and … uptime, and user engagement metrics Collaborate with cross-functional teams to support scalability and performance tuning Ideal Candidate Profile: 3+ years of experience in enterprise application support or IT operations Strong troubleshooting and analytical skills Familiarity with ITSM platforms (e.g., ServiceNow) and monitoring tools Understanding of access management, patching, and vulnerability remediation Exposure to ITIL practices and professional services More ❯
IT OperationsAnalyst Location: Watford - ONSITE Full-time | Permanent | 37.5 hours/week (Monday to Friday) Department: Information Technology Join one of the UK's leading engineering and infrastructure companies and play a key role in supporting and evolving our hybrid IT estate. We're seeking a skilled and proactive IT OperationsAnalyst to join our … prem and cloud-hosted systems across 300 UK locations. Maintain and enhance core IT infrastructure including Windows Server, Active Directory, networking, and cloud services . Support day-to-day operations of Azure IaaS/PaaS , Microsoft 365 , Exchange Online , and related platforms. Administer and improve endpoint management via Intune , SCCM , and Autopilot. Ensure security compliance through MFA , Microsoft Defender … contribute to change and release processes. Mentor junior team members and contribute to knowledge sharing across the IT function. What we're looking for: Proven experience in an IT operations, support or infrastructure role (ideally in a multi-site, enterprise environment). Strong working knowledge of Microsoft Azure (IaaS, PaaS) , Entra ID (Azure AD) , and Microsoft 365 services . More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Experian Ltd
of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Internal Grade G Job Description We are recruiting for a Junior OperationsAnalyst to join our UK&I IT Operations Team who help provide centralized control and monitoring of our critical operations by managing the operational health of … the environment. This is an office-based role at our UKI Operations Centre in Fairham House, Nottingham. You will join an existing rotational shift pattern reporting to an Operations Shift Manager. Working in this small team, you will help with Providing L1 and L1.5 support to both internal and external customers. The following will be the typical activities … performed by a Junior OperationsAnalyst Perform monitoring of live services, applications and infrastructure. Call handling from internal and external clients Log and process incidents according to the Incident Management process, ensuring escalation to the Major Incident Manager for more serious incidents. Respond/Action events received according to the directions given within a corresponding knowledge article, and More ❯
Operations Strategy Analyst Are you passionate about data analytics and eager to kickstart your career in financial services? We’re looking for a motivated Operations Strategy Analyst to join our growing Operations Analytics team This is a fantastic opportunity to gain hands-on experience across multiple functions, working closely with managers and stakeholders to improve … Collect, clean and analyse operational data from across the business. Build dashboards and reports to monitor key performance indicators. Spot trends, anomalies, and opportunities to improve processes. Work with Operations managers to deliver data-backed recommendations. Support automation and efficiency initiatives throughout the loan lifecycle. Present insights clearly to non-technical stakeholders. Help develop tools using SQL, Python, and More ❯
Job Title: Technical OperationsAnalyst - Fully Remote (MUST BE BASED IN THE UK) - No Sponsorship Available Job Description The Technical OperationsAnalyst is responsible for providing extensive technical support and ownership for maintaining the service throughout the life of the contract. This role involves owning the technical delivery model and fostering strong relationships with internal supplier … Maintain strong relationships with internal supplier resolver teams. Ensure a seamless experience for the customer through effective operations. Essential Skills (Please ensure your CV reflects these skills) SOC (Security Operations Centre) experience. Cyber security expertise Security management Risk management proficiency Technical support experience Operational analysis skills Why Work Here? Join an environment that values continuous development and fosters innovation. More ❯
City of London, London, United Kingdom Hybrid / WFH Options
House of Hackney
Role: OperationsAnalyst Reporting To: Operations and Logistics Manager Based in: Shoreditch, London – On site Working Pattern: Full time - 4-day week scheme* Salary: £30-35k depending on experience The stated salary range, experience and background is a guide and does not preclude applications from candidates with more or less experience, provided the requisite skills and … data into clear, user-friendly insights. A passion for software, optimisation, and enhancing internal, warehouse, and supplier systems is essential. Key Responsibilities: System development and data integrity Support the Operations and Logistics Manager with tech stack improvements including system design, process flows and coordination with external partners Collaborate with Ecommerce to identify system gaps, troubleshoot issues and suggest effective … solutions Research and scope new apps or system solutions, propose to the Operations and Logistics Manager Assist in testing, upgrades and roll outs of new systems or features, including go-live support and post-launch troubleshooting Manage cross-functional communication and ensure project timelines are met across departments Manage temporary admin solutions and ensure seamless system functionality during transitions More ❯
Role: OperationsAnalyst Reporting To: Operations and Logistics Manager Based in: Shoreditch, London – On site Working Pattern: Full time - 4-day week scheme* Salary: £30-35k depending on experience The stated salary range, experience and background is a guide and does not preclude applications from candidates with more or less experience, provided the requisite skills and … data into clear, user-friendly insights. A passion for software, optimisation, and enhancing internal, warehouse, and supplier systems is essential. Key Responsibilities: System development and data integrity Support the Operations and Logistics Manager with tech stack improvements including system design, process flows and coordination with external partners Collaborate with Ecommerce to identify system gaps, troubleshoot issues and suggest effective … solutions Research and scope new apps or system solutions, propose to the Operations and Logistics Manager Assist in testing, upgrades and roll outs of new systems or features, including go-live support and post-launch troubleshooting Manage cross-functional communication and ensure project timelines are met across departments Manage temporary admin solutions and ensure seamless system functionality during transitions More ❯
london, south east england, united kingdom Hybrid / WFH Options
House of Hackney
Role: OperationsAnalyst Reporting To: Operations and Logistics Manager Based in: Shoreditch, London – On site Working Pattern: Full time - 4-day week scheme* Salary: £30-35k depending on experience The stated salary range, experience and background is a guide and does not preclude applications from candidates with more or less experience, provided the requisite skills and … data into clear, user-friendly insights. A passion for software, optimisation, and enhancing internal, warehouse, and supplier systems is essential. Key Responsibilities: System development and data integrity Support the Operations and Logistics Manager with tech stack improvements including system design, process flows and coordination with external partners Collaborate with Ecommerce to identify system gaps, troubleshoot issues and suggest effective … solutions Research and scope new apps or system solutions, propose to the Operations and Logistics Manager Assist in testing, upgrades and roll outs of new systems or features, including go-live support and post-launch troubleshooting Manage cross-functional communication and ensure project timelines are met across departments Manage temporary admin solutions and ensure seamless system functionality during transitions More ❯
slough, south east england, united kingdom Hybrid / WFH Options
House of Hackney
Role: OperationsAnalyst Reporting To: Operations and Logistics Manager Based in: Shoreditch, London – On site Working Pattern: Full time - 4-day week scheme* Salary: £30-35k depending on experience The stated salary range, experience and background is a guide and does not preclude applications from candidates with more or less experience, provided the requisite skills and … data into clear, user-friendly insights. A passion for software, optimisation, and enhancing internal, warehouse, and supplier systems is essential. Key Responsibilities: System development and data integrity Support the Operations and Logistics Manager with tech stack improvements including system design, process flows and coordination with external partners Collaborate with Ecommerce to identify system gaps, troubleshoot issues and suggest effective … solutions Research and scope new apps or system solutions, propose to the Operations and Logistics Manager Assist in testing, upgrades and roll outs of new systems or features, including go-live support and post-launch troubleshooting Manage cross-functional communication and ensure project timelines are met across departments Manage temporary admin solutions and ensure seamless system functionality during transitions More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
House of Hackney
Role: OperationsAnalyst Reporting To: Operations and Logistics Manager Based in: Shoreditch, London – On site Working Pattern: Full time - 4-day week scheme* Salary: £30-35k depending on experience The stated salary range, experience and background is a guide and does not preclude applications from candidates with more or less experience, provided the requisite skills and … data into clear, user-friendly insights. A passion for software, optimisation, and enhancing internal, warehouse, and supplier systems is essential. Key Responsibilities: System development and data integrity Support the Operations and Logistics Manager with tech stack improvements including system design, process flows and coordination with external partners Collaborate with Ecommerce to identify system gaps, troubleshoot issues and suggest effective … solutions Research and scope new apps or system solutions, propose to the Operations and Logistics Manager Assist in testing, upgrades and roll outs of new systems or features, including go-live support and post-launch troubleshooting Manage cross-functional communication and ensure project timelines are met across departments Manage temporary admin solutions and ensure seamless system functionality during transitions More ❯
The Operations Strategy Analyst will play a pivotal role in optimising processes and driving operational efficiency within this organisation based in Southampton. This position requires a detail-oriented individual with a strong analytical mindset and a focus on delivering measurable outcomes. Client Details This opportunity is with a growing financial services organisation operating within the insurance sector. As … a small-sized business, they are focused on providing tailored financial solutions and enhancing customer satisfaction through innovative strategies. Description The key responsibilities for the Operations Strategy Analyst role are: Analyse operational processes to identify areas for improvement and increased efficiency. Collaborate with cross-functional teams to implement strategic initiatives. Develop and monitor key performance indicators to track … of long-term operational strategies. Ensure compliance with industry regulations and company standards. Act as a point of contact for operational queries within the Southampton office. Profile A successful Operations Strategy Analyst should have: Degree with a quantitative component OR relevant commercial experience Proven experience in operational analysis or strategy roles within financial services. Strong analytical and problem More ❯
london, south east england, united kingdom Hybrid / WFH Options
Novatus Global
do not stop here; we are on the lookout for top-tier talent to join us on our journey and enable our next phase of success. The Role: Client OperationsAnalyst Function: Product Operations. Location: London HQ Hybrid working and flexible hours: 4 days in the office and 1 WFH. The Client OperationsAnalyst is responsible More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Novatus Global
do not stop here; we are on the lookout for top-tier talent to join us on our journey and enable our next phase of success. The Role: Client OperationsAnalyst Function: Product Operations. Location: London HQ Hybrid working and flexible hours: 4 days in the office and 1 WFH. The Client OperationsAnalyst is responsible More ❯