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Senior Voice Analyst

Manage suppliers of voice services for CGI and clients... ISO 9001, ITIL... Including strong knowledge of Mitel, MS Lync, Cisco, ISDN30, DPNSS, Qsig and SIP technologies... users, operations management... Ensures all defined (ITIL based) procedures are followed and that customer SLA are adhered to... Examples: Mitel, Cisco and MS Lync...
Milton Keynes, Buckinghamshire -
CGI
Salary: £40000 - £45000 per annum + excellent benefits package
Posted: 18 days ago