MC/Truesight Monitoring SME skill for Onsite(UK) role with SC Eligibility, please help with profiles Location : Warwick/Wokingham JD Below: Implementing, configuring, and administering BMC TrueSight OperationsManagement (TSOM) and BMC Helix OperationsManagement (BHOM), which includes the migration from TSOM to BHOM. Responsibilities include troubleshooting issues, integrating systems, automating tasks with scripting … other and with third-party applications like ServiceNow/Cadalys/REmedy to create incident tickets. Performance Monitoring: Monitor system performance, conduct health checks, and generate performance reports. Proactive Management: Configure alerting mechanisms for proactive incident management and conduct root cause analysis for incidents. More ❯
in business reviews, and contribute to strategies that drive adoption of solutions and technologies. Assess product gaps using feedback and metrics, quantify risks, and collaborate with internal teams (Product Management, Business Development, Engineering) to resolve issues. Design, customize, and communicate solutions that balance user requirements, compliance, and technical feasibility. Contribute to solution architecture discussions and feature requests with product … teams. Minimum Qualifications: Operationsmanagement Technical acumen Domain expertise Opportunity and pipeline management Customer engagement Situational leadership Systems thinking Stakeholder management Project management Industry knowledge Consultative skills Team management Problem-solving More ❯
in business reviews, and contribute to strategies that drive adoption of solutions and technologies. Assess product gaps using feedback and metrics, quantify risks, and collaborate with internal teams (Product Management, Business Development, Engineering) to resolve issues. Design, customize, and communicate solutions that balance user requirements, compliance, and technical feasibility. Contribute to solution architecture discussions and feature requests with product … teams. Minimum Qualifications: Operationsmanagement Technical acumen Domain expertise Opportunity and pipeline management Customer engagement Situational leadership Systems thinking Stakeholder management Project management Industry knowledge Consultative skills Team management Problem-solving More ❯
in business reviews, and contribute to strategies that drive adoption of solutions and technologies. Assess product gaps using feedback and metrics, quantify risks, and collaborate with internal teams (Product Management, Business Development, Engineering) to resolve issues. Design, customize, and communicate solutions that balance user requirements, compliance, and technical feasibility. Contribute to solution architecture discussions and feature requests with product … teams. Minimum Qualifications: Operationsmanagement Technical acumen Domain expertise Opportunity and pipeline management Customer engagement Situational leadership Systems thinking Stakeholder management Project management Industry knowledge Consultative skills Team management Problem-solving More ❯
in business reviews, and contribute to strategies that drive adoption of solutions and technologies. Assess product gaps using feedback and metrics, quantify risks, and collaborate with internal teams (Product Management, Business Development, Engineering) to resolve issues. Design, customize, and communicate solutions that balance user requirements, compliance, and technical feasibility. Contribute to solution architecture discussions and feature requests with product … teams. Minimum Qualifications: Operationsmanagement Technical acumen Domain expertise Opportunity and pipeline management Customer engagement Situational leadership Systems thinking Stakeholder management Project management Industry knowledge Consultative skills Team management Problem-solving More ❯
london (city of london), south east england, united kingdom
Morgan McKinley
in business reviews, and contribute to strategies that drive adoption of solutions and technologies. Assess product gaps using feedback and metrics, quantify risks, and collaborate with internal teams (Product Management, Business Development, Engineering) to resolve issues. Design, customize, and communicate solutions that balance user requirements, compliance, and technical feasibility. Contribute to solution architecture discussions and feature requests with product … teams. Minimum Qualifications: Operationsmanagement Technical acumen Domain expertise Opportunity and pipeline management Customer engagement Situational leadership Systems thinking Stakeholder management Project management Industry knowledge Consultative skills Team management Problem-solving More ❯
Office & Operations Manager Location: Caterham Permanent/full time (office based) Salary: £37,500 + benefits We are seeking an experienced Office & Operations Manager to keep our business running smoothly. It is a varied position where you'll manage day-to-day operations, oversee budgets, support the Directors as PA, and lead on areas including finance, HR … looking for variety, problem-solving, and taking ownership within an SME, this might be the end of your job search. What You'll Do Run day-to-day office operations and support the Directors. Oversee budgets (IT, marketing, furniture, entertainment). Manage accounting duties: invoicing, payments, debtor control (with outsourced payroll/tax support). Negotiate contracts, insurance, and … and appraisals. Ensure Health & Safety compliance and GDPR/data protection. Liaise with IT support and manage company systems/equipment. What We're Looking For Proven office/operationsmanagement experience. Excellent organisation and time management skills. Strong written and verbal communication. Confident with MS Office and IT systems. Knowledge of finance, HR, and business managementMore ❯
for managing risks inherent to the role by diligently observing internal policies and procedures Key Interfaces: Head of IT Platforms Business Transformation and Systems Development Director Head of Infrastructure & Operations Head of Transformation Enablement External Suppliers Person Specification Knowledge/Experience/Skills: Extensive experience in configuring the ServiceNow platform. Extensive experience in a busy IT department. Financial Services … background desirable Knowledge of ITIL & Service Management framework/Practices Broad knowledge of technologies across the IT landscape Ability to manage multiple conflicting priorities, adapting to changing business demands, whilst also being able to set expectations with internal customers. Diagnosis and resolution of data related errors. Full Software lifecycle knowledge: Requirements Design Development Testing Implementation Deployment and DevOps pipeline … management. Qualifications: Essential (ITIL & SCA + One of CAD, ITSM, ITOM) ITIL Foundation ServiceNow Certified System Administrator ServiceNow Certified Implementation Specialist (ITSM) ServiceNow Certified Application Developer ServiceNow Certified IT OperationsManagement Discovery Implementer Certified Implementation Specialist - Software Asset Management ServiceNow Delivery Accreditation - Legal Service Delivery Problem Solving & Judgment Customer Focus Planning & Reviewing Performance Focus Communication & Confidence About More ❯
skills and shift coverage are always available. Monitor ticket queues and ensure SLAs are exceeded Evaluate and recommend service desk tools, technologies, and ways of working to improve service management, ensuring optimal use of existing IT Service Management & Service Desk tools. Analyse Service Desk metrics to identify trends and improve performance, reporting findings to the Service OperationsManagement team to support collaborative continual improvement of the Service management offerings Track customer satisfaction relating to resolved Service Desk tickets and, where required, contact end-users directly to improve customer satisfaction. Prioritise the ongoing NOC health monitoring, maintain patch compliance lisaing with Change Management & customer facing functions Liase with Security Ops to ensure vulnerability management … patch status reports at least monthly and escalate exceptions or delays promptly Ensure minimal downtime and service disruption during patch deployment. Manage Patch exceptions and mitigations. Collaborate with Transition Management to facilitate the transition of new services and processes into operational use. Contribute to the planning, execution, and monitoring of transition projects to ensure they meet predefined objectives and More ❯
is responsible for the planning and control of all day-to-day maintenance activities in cooperation with the Lead Engineer and provide leadership to the site teams, including project management for maintenance related activities. This role is critical to meet Service Level Agreements (SLAs) and deliver client satisfaction, and when applicable being part of a 7x24 shift rotation. What … youll do Operations and Compliance: Lead the planning and execution of equipment or system switching procedures, overseeing the process to guarantee smooth transitions and minimize downtime in data center operations. Responsible for contributing to the DC operating efficiency and the implementation of assigned optimization measures. Consult with site management to provide solutions and adhere to SLAs agreed in … Handle technically complex and challenging situations, troubleshooting, and providing solutions for potential critical infrastructure availability. Maintenance and Repair Works: Oversee and execute maintenance and repair tasks assigned by Site OperationsManagement or planned by the Technical Ops Planning function. Contributes to decisions and if be mandated take decisions regarding maintenance tasks within local Site Management guidelines. Coordinate More ❯
Our client, a prominent company in the retail sector, is currently seeking an IT Operations Manager to join their team on a permanent basis. This role is pivotal in overseeing the smooth running of the organisation's IT operations, ensuring optimal performance and reliability of systems and infrastructure. Key Responsibilities: Managing the day-to-day IT operations … guidance and support Managing IT budgets and resources effectively Overseeing software and hardware upgrades and installations Ensuring compliance with relevant regulations and standards Job Requirements: Significant experience in IT operationsmanagement In-depth knowledge of IT infrastructure, systems, and networks Strong leadership and team management skills Excellent problem-solving and analytical abilities Experience in developing and implementing … IT policies and procedures Understanding of security protocols and risk management Excellent communication and interpersonal skills Relevant qualifications in IT or a related field Benefits: Competitive salary Permanent role with opportunities for career progression Dynamic and supportive work environment Professional development and training opportunities Comprehensive employee benefits package If you are an experienced IT Operations Manager looking for More ❯
automation and DevOps practices . The role also involves driving best practice in data governance, security, and compliance across all integration services. Key Responsibilities: Lead the design, implementation, and management of enterprise integration platforms and processes. Build and mentor a high-performing team of integration engineers. Oversee security, privacy, and compliance for integration environments. Drive automation, continuous integration, and … stakeholders to understand business needs and deliver high-quality integration solutions. Technical Requirements: Strong experience with Boomi, Oracle Integrations, Microsoft SSIS, or webMethods . Expertise in integration architecture, API management, workflow automation, and cloud-based integrations . Knowledge of DevOps, CI/CD, automated testing, and monitoring . Familiarity with information security, data governance, and compliance standards (e.g., GDPR … . Experience leading complex integration projects and cross-functional teams. Skills & Competencies: Inclusive and motivating leadership style Strong stakeholder management and communication skills Strategic thinking with a focus on innovation and operational excellence Proficiency in project planning, operationsmanagement, and enterprise IT architecture More ❯
automation and DevOps practices . The role also involves driving best practice in data governance, security, and compliance across all integration services. Key Responsibilities: Lead the design, implementation, and management of enterprise integration platforms and processes. Build and mentor a high-performing team of integration engineers. Oversee security, privacy, and compliance for integration environments. Drive automation, continuous integration, and … stakeholders to understand business needs and deliver high-quality integration solutions. Technical Requirements: Strong experience with Boomi, Oracle Integrations, Microsoft SSIS, or webMethods . Expertise in integration architecture, API management, workflow automation, and cloud-based integrations . Knowledge of DevOps, CI/CD, automated testing, and monitoring . Familiarity with information security, data governance, and compliance standards (eg, GDPR … . Experience leading complex integration projects and cross-functional teams. Skills & Competencies: Inclusive and motivating leadership style Strong stakeholder management and communication skills Strategic thinking with a focus on innovation and operational excellence Proficiency in project planning, operationsmanagement, and enterprise IT architecture More ❯
Technical Operations Manager Location: Maidstone, Kent | £60,000 + Benefits We are seeking a Technical Operations Manager to oversee engineering and maintenance operations for a high-profile client in Maidstone. This senior role is responsible for managing a team, ensuring operational excellence, and maintaining high standards across all technical services. Key Responsibilities Lead and manage a team … of engineers and technical staff to deliver PPM and reactive maintenance efficiently. Oversee all aspects of technical operations, ensuring compliance with health & safety, statutory regulations, and company standards. Serve as the main point of contact for technical matters, liaising with clients and stakeholders. Monitor performance, budgets, and resource allocation to drive operational efficiency. Implement continuous improvement initiatives and support … engineering projects on site. Candidate Requirements Proven experience in engineering or technical operations management. Strong leadership and team management skills with the ability to motivate a technical team. Excellent knowledge of PPM, reactive maintenance, and compliance standards. Strong problem-solving, planning, and communication skills. Relevant technical qualifications in engineering or equivalent. Package £60,000 per annum Private healthcare More ❯
client satisfaction, and continuous improvement across service delivery functions. Key Responsibilities: Lead and manage the IT service delivery team to meet SLAs and KPIs. Oversee incident, problem, and change management processes. Act as the primary point of contact for client escalations and service reviews. Collaborate with technical teams to ensure seamless service transitions and implementations. Monitor performance metrics and … with ITIL best practices. Manage vendor relationships and third-party service providers. Support business continuity and disaster recovery planning. Required Skills & Experience: Proven experience in IT service delivery or operations management. Strong understanding of technical support on a 1st or 2nd line knowledge base. Excellent communication and stakeholder management skills. Experience with PSA ticketing systems (Halo). Ability … to lead cross-functional teams and manage competing priorities. Familiarity with cybersecurity and patch management practices is a requirement. What They Offer: Training: Vendor accredited training courses Role Type: Full time; Monday - Friday (Hybrid/Office Based) Salary Range: £30K - £40K per annum (depending on experience) Office Location: Eastleigh, Hampshire. Access to and use of company vehicle Holiday More ❯
Engineer II role is critical to meet Service Level Agreements (SLAs) and deliver client satisfaction, and when applicable being part of a 7x24 shift rotation. What you'll do Operations and Compliance: Coordinate and execute equipment or system switching procedures as required, ensuring seamless transitions and minimal disruption to data center operations. Provide solutions for site management and … safe system' and approved work processes, complying with best practice standards and legal requirements. Maintenance and Repair Works: Responsible for maintenance and repair works as assigned by the Site Operations Management. Responsible for trouble shooting, assembly, and the day-to-day scheduling of Maintenance activities. On-call Duties and Incident Management: When applicable, On-call duty which includes … monitoring and day-to-day infrastructure surveillance and inspections via regular site walks and monitoring the building management system. Responsible for activating and executing Emergency Operating Procedures where necessary. What youll need 2+ years of experience in Mission critical operations and maintenance of large scale electrotechnical and/or mechanical systems Technical education/training certification in the More ❯
and more sustainable world. Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems. Saab is headquartered in Sweden. It has major operations all over the world and is part of the domestic defence capability of several nations. The Role: As an Integrated Logistics Support Analyst you'll contribute to the design … RAMT Analyst role) as and when required. Qualifications and Skills: Essential: Experience of working in at least one of the following fields: ILS, System Engineering, Engineering Supportability, or Technical Operations Management. A proven record of leading the development of the ISP, incorporating all ILS deliverables and element plans that influence the developed support arrangements. Evidence of assisting in the More ❯
and more sustainable world. Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems. Saab is headquartered in Sweden. It has major operations all over the world and is part of the domestic defence capability of several nations. The Role: As an Integrated Logistics Support Analyst you'll contribute to the design … RAMT Analyst role) as and when required. Qualifications and Skills: Essential: Experience of working in at least one of the following fields: ILS, System Engineering, Engineering Supportability, or Technical Operations Management. A proven record of leading the development of the ISP, incorporating all ILS deliverables and element plans that influence the developed support arrangements. Evidence of assisting in the More ❯