1 to 25 of 69 Operations Management Jobs in England

design for a large-scale telecom transformation programme. The role requires strong technical leadership, stakeholder engagement, and practical delivery experience across ServiceNow Telecommunications Service Management, Telecom Service Operations Management, Customer Service Management, IT Service Management, IT Operations Management, CMDB, Security Operations, Integrated … Risk Management, integrations, and data migration. Key Responsibilities Own end-to-end solution architecture across TSM, TSOM, CSM, ITSM, ITOM, CMDB, Discovery, Service Mapping, SecOps, IRM, integrations, reporting, and platform capabilities Translate business requirements, process designs, and fit-gap outcomes into scalable ServiceNow solution designs and implementation roadmaps Define ...

technically strong architect to take ownership of end-to-end ServiceNow architecture, lead technical governance and drive the delivery of complex telecommunications service management solutions. Job Responsibilities/Objectives You will be responsible for defining and governing the overall ServiceNow platform architecture, ensuring scalable, secure and integrated solutions across … Telecommunications Service Management (TSM), Telecommunications Service Operations Management (TSOM), Customer Service Management (CSM) and the Common Service Data Model (CSDM). Key responsibilities will include: Architecture & Technical Leadership: Define and own the target ServiceNow architecture, covering instance strategy, role-based access control (RBAC), integration standards ...

technically strong architect to take ownership of end-to-end ServiceNow architecture, lead technical governance and drive the delivery of complex telecommunications service management solutions. Job Responsibilities/Objectives You will be responsible for defining and governing the overall ServiceNow platform architecture, ensuring scalable, secure and integrated solutions across … Telecommunications Service Management (TSM), Telecommunications Service Operations Management (TSOM), Customer Service Management (CSM) and the Common Service Data Model (CSDM). Key responsibilities will include: Architecture & Technical Leadership: Define and own the target ServiceNow architecture, covering instance strategy, role-based access control (RBAC), integration standards ...

technically strong architect to take ownership of end-to-end ServiceNow architecture, lead technical governance and drive the delivery of complex telecommunications service management solutions. Job Responsibilities/Objectives You will be responsible for defining and governing the overall ServiceNow platform architecture, ensuring scalable, secure and integrated solutions across … Telecommunications Service Management (TSM), Telecommunications Service Operations Management (TSOM), Customer Service Management (CSM) and the Common Service Data Model (CSDM). Key responsibilities will include: Architecture & Technical Leadership: Define and own the target ServiceNow architecture, covering instance strategy, role-based access control (RBAC), integration standards ...

unique data asset to deliver insight and enterprise rewiring at scale. Are you passionate about Agentic AI and operational transformation? As the Agentic AI Operations Lead, you will drive the development and management of agentic AI solutions, enabling intelligent automation across Client360. You will help shape the future … Client360, enhance client engagement, and accelerate business-wide growth and transformation. Within Data, Digital and AI, as the C360 Agentic AI Operations Lead you will be responsible for the product development and technology build of the Agentic AI workbench and integrated control environment. On establishing this platform, you will ...

Title: UK Operations Lead Location: Didcot, Oxford, UK Department: Operations Who We Are At CloudHQ, our mission is to deliver flexible, efficient, and resilient data center solutions to businesses worldwide. Founded by a pioneer in data center REITs, we are a rapidly growing organization with state … global growth, we are looking for top‐tier talent to drive our success and shape the future of CloudHQ. Role Overview The UK Operations Lead is responsible for the full operational leadership of all CloudHQ data centers across the United Kingdom. This role ensures operational excellence, regulatory compliance, financial ...

product or cross-platform software solutions essential Solution and/or process experience with one more of the following is highly desirable: IT Service Management (ITSM), Financial Management (FM) Project Portfolio Management (PPM), DevOps, Agile, HR Service Delivery (HRSD), Governance Risk and Compliance (GRC), Security Operations, IT Operations Management (ITOM) including Cloud Management, Event Management, Infrastructure Discovery/Mapping or any complementary technologies such as Generative AI. Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using ...

product or cross-platform software solutions essential Solution and/or process experience with one more of the following is highly desirable: IT Service Management (ITSM), Financial Management (FM) Project Portfolio Management (PPM), DevOps, Agile, HR Service Delivery (HRSD), Governance Risk and Compliance (GRC), Security Operations, IT Operations Management (ITOM) including Cloud Management, Event Management, Infrastructure Discovery/Mapping or any complementary technologies such as Generative AI. Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using ...

product or cross-platform software solutions essential Solution and/or process experience with one more of the following is highly desirable: IT Service Management (ITSM), Financial Management (FM) Project Portfolio Management (PPM), DevOps, Agile, HR Service Delivery (HRSD), Governance Risk and Compliance (GRC), Security Operations, IT Operations Management (ITOM) including Cloud Management, Event Management, Infrastructure Discovery/Mapping or any complementary technologies such as Generative AI. Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using ...

requirements, translating them into robust architectural solutions and detailed design documents. Cross-Module Expertise Provide architectural guidance across multiple ServiceNow modules, including: Integrated Risk Management (IRM): Policy Management, Compliance & Audit Management, Vendor Risk Management, Business Continuity Management. Security Operations (SecOps): Vulnerability Response, Security Incident Response … Security Dashboards. IT Service Management (ITSM). IT Operations Management (ITOM). Customer Service Management (CSM). Integration Design Architect and oversee the implementation of complex integrations between ServiceNow and other enterprise systems using REST, SOAP, JDBC, and MID Server technologies. Technical Oversight & Quality Assurance Provide ...

where technology and talent are unstoppable together. And we're just getting started.Join us to put AI to work for people. The Director, Sales Operations Management leads a team responsible for commercial deal support, proposal development, pricing strategy, deal modeling, and sales enablement while remaining actively engaged … business. Job Description What you get to do in this role: Team Leadership & Capability Development Lead, coach, and develop a team of Deals Operations and Commercial Strategy professionals. Establish performance goals, career development plans, and operational priorities. Create scalable processes, tools, and templates that improve deal quality and sales ...

Security & Operations Analyst will be responsible for the day to day operation of the Core Computing department’s service availability and information security monitoring, covering desktop, infrastructure and network areas. They will help administer security systems, monitor threats and service alerts, and assist with incident response to protect critical … systems, working under the direction of the Senior IT Security Specialist and alongside other teams across Computing and will need to balance risk management and operational flexibility and efficiency. The Core Computing department is responsible for the provision of IT network and server infrastructure, messaging and collaboration services, application ...

Operations Management | Engineer Scheduling | Purchasing | Client Services | Executive Support We're Active IT , an established IT services business helping organisations keep their technology running smoothly, securely and efficiently. Behind every great IT support team is someone making sure the right people are in the right place, clients … time and the everyday details are taken care of. That's where you come in. We're looking for a proactive, highly organised Operations Manager to become a central part of our Windsor operation, coordinating our engineers, managing client and supplier administration, overseeing day-to-day business processes ...

estate occupiers, developers and investors on a local, national and international basis. Services include brokerage sales and leasing (landlord and tenant representation), real estate management, valuation, consulting, project management, project marketing and research. We provide our services across the core sectors (office, industrial, retail and hotel) as well … support service for the UK and Ireland offices. Responsibilities will include support of Microsoft desktop technologies, basic hardware troubleshooting, meeting room and computer room management, network patching and application support for core applications. To action incidents and requests escalated from first line support, in support of Colliers business requirements ...

innovative, forward-looking products make the trading process faster, easier, safer and more cost-effective – empowering our clients’ success. Functional title Lead Service Operations Manager Location London Corporate title Level 2 Report to Head of Service Operations and Support Department Technology – Service Operations and Support No. … direct reports 13 Job purpose Reporting into the Head of Service Operations and Support, the Lead Service Support Manager is primarily responsible for managing the global infrastructure support team and End User Computing (EUC) support services teams. The role is responsible for ensuring a consistent and high-quality level ...

specified Category I Job Type Full Time Location London, England, United Kingdom Requirements What we're looking for 7+ years of experience in project management, operations management or program management at a high-growth tech company. Strong organizational skills and the ability to manage multiple projects … enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states. Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world’s first and leading autonomous ...

Partner with stakeholders to identify operational challenges and define comprehensive solutions Evaluate emerging technologies and best practices for Service Desk and EUC operations Design new processes and procedures that enhance efficiency and user experience Document solution requirements and create implementation roadmaps Lead end-to-end delivery of technology implementations … users Identify and mitigate risks proactively Ensure quality standards and successful adoption across teams Oversee the transition from implementation to steady-state operations Monitor performance metrics and service quality during stabilization phase Troubleshoot issues and optimize processes based on real-world performance Translate technical concepts for non-technical stakeholders ...

help our people grow. For more information, visit WPP.com. This role is responsible for leading the end-to-end delivery of WPP’s Service Management re-platform programme, replacing the current platform with a modern, AI-enabled service management capability. You will be accountable for the planning, coordination … experienced programme delivery leader who can establish strong governance, manage complex dependencies, mitigate risk, and successfully deliver one of WPP’s most significant Service Management transformation programmes. What you'll be doing: Lead the end-to-end delivery plan for the Service Management Platform programme. Define, construct ...

Operations Manager – IT Recycling Location: Stafford HQ/Bathgate Department: IT Recycling Operations Hours: Mon - Fri 37 hours Reports to: Director of IT Recycling Operations Join a Purpose-Led Tech Company Driving Sustainability Converge UK is on a mission to deliver sustainable, innovative IT solutions … growing. We’re looking for an experienced, hands-on Operations Manager to lead our IT Recycling Operations team. If you’re passionate about developing people, improving operational performance, and delivering outstanding customer service while supporting a more sustainable future, this could be the perfect opportunity for you. What ...

just getting started. Join us to put AI to work for people. At ServiceNow, we put AI to work for people. IT operations is where that matters most. When services slow down or fail, everyone feels it. Our IT Operations Management (ITOM) and AIOps portfolio helps organisations … customer connect sessions and value labs, rather than waiting for opportunities to arrive. You’ll succeed through influence, not reporting lines. Comfort with matrix management is essential. What you get to do in this role Lead and grow a high-performing team Recruit, coach and develop a team ...

point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets … engagements. As a ServiceNow Technical Architect, you will: Lead the end-to-end architecture, design, and technical governance of ServiceNow solutions across IT Operations Management (ITOM), Integrated Risk Management (IRM), Customer Service Management (CSM), Telecommunications Service Management (TSM), AIOps, Now Assist, and Agentic AI capabilities. ...

application governance for the platform promoting compliance with firm-wide standards including data quality/confidentiality/integrity/retention, control procedures and access management etc. As an Application Owner at JPMorgan Chase within the Infrastructure Platforms Digital Workflows team, you are part of an agile team that works …/Core Audit Issues remediation activities. Asset registration and compliance (SEAL, API Store) Ownership of application artifacts (HLDD, Harmony, JADE) Control requirements and evidence management (AO Comms, ERMA, FARM, CORE, Response Central) Coordination with stakeholders (Architecture, Controls, Product) Access management related provisioning, deprovisioning and approvals (MTH, Smart Approval ...

Month Contract £550/day (Outside IR35) ServiceNow Architect needed for a 6 Month Contract in London (Hybrid). Must have strong Telecommunications Service Operations Management (TSOM) experience. Hybrid Working - 2 to 3 days/week remote (WFH) and the remainder of the time working from the office … with a global IT Consultancy supporting a leading Telecoms end client. Start ASAP in November/December 2026. ServiceNow Architect with strong Telecommunications Service Operations Management (TSOM) experience. Leading the design + implementation of ServiceNow modules including: ITSM, ITOM, ITAM, HRSD, CSM, GRC, SecOps, CMDB, discovery + custom ...

within those accounts. You’ll build strong relationships with key stakeholders, uncover additional needs and expand Civica’s footprint by positioning our Cashless, Catering Management, College Management and Operations Management solutions. This is a new business-focused role for someone who enjoys opening opportunities, navigating multiple … close and account growth. Develop and execute effective account and territory plans to build pipeline, prioritise opportunities and maximise revenue. Maintain accurate forecasting, pipeline management and close plans within Salesforce, coordinating internal and external stakeholders to achieve successful outcomes. Proven experience in new business SaaS sales, ideally within ...

Sector: Professional ServicesReference: JN -102026-226141_1793269261Cyber Operations ManagerOverviewOur client is seeking a Cyber Operations Manager to lead the day-to-day operation of its cyber security function while driving the ongoing development of security operations, detection and response capabilities. This is a technical leadership role with …/50 split between people management and hands-on cyber security operations. The position has been created following a team restructure, with the objective of increasing the organisation's technical cyber security capability through the appointment of a strong technical team leader. The Cyber Operations Manager will ...