1 to 25 of 61 Operations Management Jobs in England

The Head of Service Management & Operations role is responsible for establishing and maintaining world-class service management practices and operational excellence throughout the organisation. This role drives the implementation of ITIL-aligned service management processes while fostering a culture of reliability, continuous improvement, and customer-centricity. The position involves financial and operational oversight of all service … management and operations teams, ensuring transparent service delivery with high availability standards and rapid incident resolution. The role manages and limits operational risk to customers while delivering measurable business value through optimised service operations. Key Responsibilities & Requirements Service Management & Operations Excellence Implementing vision and strategy for service management and operations excellence across the organisation … Incident and problem management oversight, ensuring rapid service restoration, root cause analysis, and continuous service improvement Change and release management coordination to minimise service disruptions while enabling fast, safe deployments Service level management, including SLA/SLO definition, monitoring, and reporting to stakeholders Operational risk management across all managed services to protect business operations and More ❯

architectural blueprints for ServiceNow implementations. Cross-Module Expertise: Possess deep technical knowledge and architectural experience across a broad range of ServiceNow modules, including but not limited to: Integrated Risk Management (IRM): Policy Management, Compliance & Audit Management, Vendor Risk Management, Business Continuity Management. Security Operations (SecOps): Vulnerability Response, Security Incident Response, Security Dashboards. IT Service Management (ITSM). IT Operations Management (ITOM). Customer Service Management (CSM). Integration Design: Design and oversee the implementation of complex integrations between ServiceNow and other enterprise systems, leveraging various integration methods (e.g., REST, SOAP, JDBC, MID Server). Technical Oversight & Quality Assurance: Provide technical oversight to development teams, ensuring adherence to architectural patterns, coding standards More ❯

architectural blueprints for ServiceNow implementations. Cross-Module Expertise: Possess deep technical knowledge and architectural experience across a broad range of ServiceNow modules, including but not limited to: Integrated Risk Management (IRM): Policy Management, Compliance & Audit Management, Vendor Risk Management, Business Continuity Management. Security Operations (SecOps): Vulnerability Response, Security Incident Response, Security Dashboards. IT Service Management (ITSM). IT Operations Management (ITOM). Customer Service Management (CSM). Integration Design: Design and oversee the implementation of complex integrations between ServiceNow and other enterprise systems, leveraging various integration methods (e.g., REST, SOAP, JDBC, MID Server). Technical Oversight & Quality Assurance: Provide technical oversight to development teams, ensuring adherence to architectural patterns, coding standards More ❯

architectural blueprints for ServiceNow implementations. Cross-Module Expertise: Possess deep technical knowledge and architectural experience across a broad range of ServiceNow modules, including but not limited to: Integrated Risk Management (IRM): Policy Management, Compliance & Audit Management, Vendor Risk Management, Business Continuity Management. Security Operations (SecOps): Vulnerability Response, Security Incident Response, Security Dashboards. IT Service Management (ITSM). IT Operations Management (ITOM). Customer Service Management (CSM). Integration Design: Design and oversee the implementation of complex integrations between ServiceNow and other enterprise systems, leveraging various integration methods (e.g., REST, SOAP, JDBC, MID Server). Technical Oversight & Quality Assurance: Provide technical oversight to development teams, ensuring adherence to architectural patterns, coding standards More ❯

architectural blueprints for ServiceNow implementations. Cross-Module Expertise: Possess deep technical knowledge and architectural experience across a broad range of ServiceNow modules, including but not limited to: Integrated Risk Management (IRM): Policy Management, Compliance & Audit Management, Vendor Risk Management, Business Continuity Management. Security Operations (SecOps): Vulnerability Response, Security Incident Response, Security Dashboards. IT Service Management (ITSM). IT Operations Management (ITOM). Customer Service Management (CSM). Integration Design: Design and oversee the implementation of complex integrations between ServiceNow and other enterprise systems, leveraging various integration methods (e.g., REST, SOAP, JDBC, MID Server). Technical Oversight & Quality Assurance: Provide technical oversight to development teams, ensuring adherence to architectural patterns, coding standards More ❯

We are looking for an experienced Security Operations Manager . The ideal candidate will have level of attention to detail, security operations and project management across multiple stakeholders and timezones, flexible with numerous tracking platforms and sheets, and keen on improvement processes and solutions. Prior experience in a a fast paced environment is preferred with a plus … in working in the Telco/Infrastructure field with Security focused/priority and managing external vendors and datacenters. Duties and Responsibilities: Datacenter Operations Oversee implementation of physical security policies and procedures. Security & Safety Incident Management Gather/Retrieve Datacenter Reported Incidents and Actioning Perform analysis to detect security threats, risks, alerts and escalate to the proper incident … response teams for further action if necessary Access Control Management Manage Internal and External Access Requests Routine Audit and management of Access Control Lists, internal ticket management, and process for physical access/internal systems permissions Log reviews Authorized User Management CCTV and Security Camera Management Shipment compliance Inbound/Outbound request Management and More ❯

We are looking for an experienced Security Operations Manager . The ideal candidate will have level of attention to detail, security operations and project management across multiple stakeholders and timezones, flexible with numerous tracking platforms and sheets, and keen on improvement processes and solutions. Prior experience in a a fast paced environment is preferred with a plus … in working in the Telco/Infrastructure field with Security focused/priority and managing external vendors and datacenters. Duties and Responsibilities: Datacenter Operations Oversee implementation of physical security policies and procedures. Security & Safety Incident Management Gather/Retrieve Datacenter Reported Incidents and Actioning Perform analysis to detect security threats, risks, alerts and escalate to the proper incident … response teams for further action if necessary Access Control Management Manage Internal and External Access Requests Routine Audit and management of Access Control Lists, internal ticket management, and process for physical access/internal systems permissions Log reviews Authorized User Management CCTV and Security Camera Management Shipment compliance Inbound/Outbound request Management and More ❯

Responsibilities: Datacenter Operations: Oversee implementation of physical security policies and procedures. Security & safety incident management Gather/Retrieve data centre reported incidents and actioning Perform analysis to detect security threats, risks, alerts and escalate to the proper incident response teams for further action if necessary Access control management Manage Internal and External Access Requests Routine Audit and … management of Access Control Lists, internal ticket management, and process for physical access/internal systems permissions Log reviews Authorized User Management CCTV and Security Camera Management Shipment compliance - Inbound/Outbound request Management and Compliance/Policy - Validation and assurance of deliveries from couriers to data centre/warehouse acceptance and record - Vendor and … protection of company personnel and assets Media Handling/Destruction COD (Destruction/Sanitization) of Media Disk verification and Tracking Bad Media Monitoring/Dashboard and Process Destruction Vendor Operations Management Smart Lock Access Management Hardware Decommission, RMA, and Migration of equipment handling Diagnosing security hardware issues and reporting findings for escalation Support Datacenter by overseeing decommissions More ❯

future risks Participate in partner reviews and contribute to adoption and engagement strategies Support gap analysis using user feedback and metrics to inform solution development Required Skills Strong stakeholder management and interpersonal communication Experience in vendor management, operations management, project delivery, and process optimization Proficiency in Excel and ability to interpret data and metrics Consultative problem … solving and documentation skills Familiarity with systems thinking and cross-functional collaboration Nice to Have Experience in big tech, SaaS, or vendor operations Understanding of basic technical concepts (e.g., APIs, onboarding flows) Exposure to Salesforce or similar CRM platforms Ready to drive strategic solutions in a high-impact, cross-functional environment? We'd love to hear from you - apply More ❯

future risks Participate in partner reviews and contribute to adoption and engagement strategies Support gap analysis using user feedback and metrics to inform solution development Required Skills Strong stakeholder management and interpersonal communication Experience in vendor management, operations management, project delivery, and process optimization Proficiency in Excel and ability to interpret data and metrics Consultative problem … solving and documentation skills Familiarity with systems thinking and cross-functional collaboration Nice to Have Experience in big tech, SaaS, or vendor operations Understanding of basic technical concepts (e.g., APIs, onboarding flows) Exposure to Salesforce or similar CRM platforms Ready to drive strategic solutions in a high-impact, cross-functional environment? We'd love to hear from you - apply More ❯

ServiceNow Architect (Telecoms) 6 Month Contract Newbury/Reading (Hybrid) £500-£550/day (Outside IR35) ServiceNow Architect needed for a 6 Month Contract. TSOM (Telecom Service & Operations Management) project experience with ITSM i.e other modules (TSOM, ITOM, ITAM, HRSD, CSM, GRC, SecOps). A chance to work with a global IT Consultancy on a ServiceNow project for … Paying up to £550/day (Outside IR35). Start ASAP ideally in October/November 2025. Key skills, experience + tasks will include: Experienced needed TSOM (Telecom Service & Operations Management) implementation project toLead the design and implementation of ServiceNow modules, including ITSM, ITOM, ITAM, HRSD, CSM, GRC, SecOps and custom applications. Strong experience ServiceNow ITSM and other … integrations with other enterprise systems. Ensure compliance with enterprise architecture, security, and regulatory requirements. Knowledge of ITIL/ITSM processes and best practices. Excellent problem-solving, communication, and stakeholder management skills. Paying: to £500- £550/day (Outside IR35). More ❯

Technical Project Manager * Fantastic opportunity for an experienced operations professional with strong technical project delivery and partner management skills.* Full-time, permanent role based in London (remote/hybrid available).* Competitive salary (£80,000 - £120,000 DOE) + equity + company benefits.* Immediate start available - ideal for candidates from telecoms, infrastructure, or hardware deployment backgrounds.* To apply … global technology company transforming how internet infrastructure is deployed and managed. Backed by leading investors, they design, build, and operate next-generation network systems that combine hardware, software, and operations into a single integrated platform. With projects spanning across commercial and enterprise environments, they're redefining how connectivity infrastructure is delivered at scale - reliably, efficiently, and globally. What will … scale global deployment operations.* Analysing partner performance data to drive continuous improvement in quality, speed, and consistency. This is a hands-on role at the intersection of project delivery, operations, and technology, offering significant scope to shape how the company scales its partner network globally. What will you need? 2-8 years' experience in project or operations management More ❯

Senior Regulatory Operations Manager – Programme Management Location: London, UK (Remote) Contract: 11 months | Inside IR35 Rate: £31.33 per hour Hours: 40 hours per week About the Role: We are looking for an experienced Programme/Operations Manager with a strong background in Projects & technology-driven environments to lead regulatory compliance initiatives across EMEA and globally when required. … Engineering, Data Science, and Policy teams. Analyse risks and implement strategies to ensure regulatory alignment. Communicate programme outcomes to senior leadership and stakeholders. Requirements: 8+ years in programme or operations management, ideally within tech or digital platforms. Proven ability to manage complex projects in matrixed organisations. Strong analytical and problem-solving skills; SQL knowledge is a plus. Excellent … communication and stakeholder management skills. Comfortable working in fast-paced, Creative ambiguous environments. More ❯

Senior Regulatory Operations Manager – Programme Management Location: London, UK (Remote) Contract: 11 months | Inside IR35 Rate: £31.33 per hour Hours: 40 hours per week About the Role: We are looking for an experienced Programme/Operations Manager with a strong background in Projects & technology-driven environments to lead regulatory compliance initiatives across EMEA and globally when required. … Engineering, Data Science, and Policy teams. Analyse risks and implement strategies to ensure regulatory alignment. Communicate programme outcomes to senior leadership and stakeholders. Requirements: 8+ years in programme or operations management, ideally within tech or digital platforms. Proven ability to manage complex projects in matrixed organisations. Strong analytical and problem-solving skills; SQL knowledge is a plus. Excellent … communication and stakeholder management skills. Comfortable working in fast-paced, Creative ambiguous environments. More ❯

Senior Regulatory Operations Manager – Programme Management Location: London, UK (Remote) Contract: 11 months | Inside IR35 Rate: £31.33 per hour Hours: 40 hours per week About the Role: We are looking for an experienced Programme/Operations Manager with a strong background in Projects & technology-driven environments to lead regulatory compliance initiatives across EMEA and globally when required. … Engineering, Data Science, and Policy teams. Analyse risks and implement strategies to ensure regulatory alignment. Communicate programme outcomes to senior leadership and stakeholders. Requirements: 8+ years in programme or operations management, ideally within tech or digital platforms. Proven ability to manage complex projects in matrixed organisations. Strong analytical and problem-solving skills; SQL knowledge is a plus. Excellent … communication and stakeholder management skills. Comfortable working in fast-paced, Creative ambiguous environments. More ❯

Senior Regulatory Operations Manager – Programme Management Location: London, UK (Remote) Contract: 11 months | Inside IR35 Rate: £31.33 per hour Hours: 40 hours per week About the Role: We are looking for an experienced Programme/Operations Manager with a strong background in Projects & technology-driven environments to lead regulatory compliance initiatives across EMEA and globally when required. … Engineering, Data Science, and Policy teams. Analyse risks and implement strategies to ensure regulatory alignment. Communicate programme outcomes to senior leadership and stakeholders. Requirements: 8+ years in programme or operations management, ideally within tech or digital platforms. Proven ability to manage complex projects in matrixed organisations. Strong analytical and problem-solving skills; SQL knowledge is a plus. Excellent … communication and stakeholder management skills. Comfortable working in fast-paced, Creative ambiguous environments. More ❯

Senior Regulatory Operations Manager – Programme Management Location: London, UK (Remote) Contract: 11 months | Inside IR35 Rate: £31.33 per hour Hours: 40 hours per week About the Role: We are looking for an experienced Programme/Operations Manager with a strong background in Projects & technology-driven environments to lead regulatory compliance initiatives across EMEA and globally when required. … Engineering, Data Science, and Policy teams. Analyse risks and implement strategies to ensure regulatory alignment. Communicate programme outcomes to senior leadership and stakeholders. Requirements: 8+ years in programme or operations management, ideally within tech or digital platforms. Proven ability to manage complex projects in matrixed organisations. Strong analytical and problem-solving skills; SQL knowledge is a plus. Excellent … communication and stakeholder management skills. Comfortable working in fast-paced, Creative ambiguous environments. More ❯

Senior Regulatory Operations Manager – Programme Management Location: London, UK (Remote) Contract: 11 months | Inside IR35 Rate: £31.33 per hour Hours: 40 hours per week About the Role: We are looking for an experienced Programme/Operations Manager with a strong background in Projects & technology-driven environments to lead regulatory compliance initiatives across EMEA and globally when required. … Engineering, Data Science, and Policy teams. Analyse risks and implement strategies to ensure regulatory alignment. Communicate programme outcomes to senior leadership and stakeholders. Requirements: 8+ years in programme or operations management, ideally within tech or digital platforms. Proven ability to manage complex projects in matrixed organisations. Strong analytical and problem-solving skills; SQL knowledge is a plus. Excellent … communication and stakeholder management skills. Comfortable working in fast-paced, Creative ambiguous environments. More ❯

Senior Regulatory Operations Manager – Programme Management Location: London, UK (Remote) Contract: 11 months | Inside IR35 Rate: £31.33 per hour Hours: 40 hours per week About the Role: We are looking for an experienced Programme/Operations Manager with a strong background in Projects & technology-driven environments to lead regulatory compliance initiatives across EMEA and globally when required. … Engineering, Data Science, and Policy teams. Analyse risks and implement strategies to ensure regulatory alignment. Communicate programme outcomes to senior leadership and stakeholders. Requirements: 8+ years in programme or operations management, ideally within tech or digital platforms. Proven ability to manage complex projects in matrixed organisations. Strong analytical and problem-solving skills; SQL knowledge is a plus. Excellent … communication and stakeholder management skills. Comfortable working in fast-paced, Creative ambiguous environments. More ❯

Senior Regulatory Operations Manager – Programme Management Location: London, UK (Remote) Contract: 11 months | Inside IR35 Rate: £31.33 per hour Hours: 40 hours per week About the Role: We are looking for an experienced Programme/Operations Manager with a strong background in Projects & technology-driven environments to lead regulatory compliance initiatives across EMEA and globally when required. … Engineering, Data Science, and Policy teams. Analyse risks and implement strategies to ensure regulatory alignment. Communicate programme outcomes to senior leadership and stakeholders. Requirements: 8+ years in programme or operations management, ideally within tech or digital platforms. Proven ability to manage complex projects in matrixed organisations. Strong analytical and problem-solving skills; SQL knowledge is a plus. Excellent … communication and stakeholder management skills. Comfortable working in fast-paced, Creative ambiguous environments. More ❯

Senior Regulatory Operations Manager – Programme Management Location: London, UK (Remote) Contract: 11 months | Inside IR35 Rate: £31.33 per hour Hours: 40 hours per week About the Role: We are looking for an experienced Programme/Operations Manager with a strong background in Projects & technology-driven environments to lead regulatory compliance initiatives across EMEA and globally when required. … Engineering, Data Science, and Policy teams. Analyse risks and implement strategies to ensure regulatory alignment. Communicate programme outcomes to senior leadership and stakeholders. Requirements: 8+ years in programme or operations management, ideally within tech or digital platforms. Proven ability to manage complex projects in matrixed organisations. Strong analytical and problem-solving skills; SQL knowledge is a plus. Excellent … communication and stakeholder management skills. Comfortable working in fast-paced, Creative ambiguous environments. More ❯

Senior Regulatory Operations Manager – Programme Management Location: London, UK (Remote) Contract: 11 months | Inside IR35 Rate: £31.33 per hour Hours: 40 hours per week About the Role: We are looking for an experienced Programme/Operations Manager with a strong background in Projects & technology-driven environments to lead regulatory compliance initiatives across EMEA and globally when required. … Engineering, Data Science, and Policy teams. Analyse risks and implement strategies to ensure regulatory alignment. Communicate programme outcomes to senior leadership and stakeholders. Requirements: 8+ years in programme or operations management, ideally within tech or digital platforms. Proven ability to manage complex projects in matrixed organisations. Strong analytical and problem-solving skills; SQL knowledge is a plus. Excellent … communication and stakeholder management skills. Comfortable working in fast-paced, Creative ambiguous environments. More ❯

Senior Regulatory Operations Manager – Programme Management Location: London, UK (Remote) Contract: 11 months | Inside IR35 Rate: £31.33 per hour Hours: 40 hours per week About the Role: We are looking for an experienced Programme/Operations Manager with a strong background in Projects & technology-driven environments to lead regulatory compliance initiatives across EMEA and globally when required. … Engineering, Data Science, and Policy teams. Analyse risks and implement strategies to ensure regulatory alignment. Communicate programme outcomes to senior leadership and stakeholders. Requirements: 8+ years in programme or operations management, ideally within tech or digital platforms. Proven ability to manage complex projects in matrixed organisations. Strong analytical and problem-solving skills; SQL knowledge is a plus. Excellent … communication and stakeholder management skills. Comfortable working in fast-paced, Creative ambiguous environments. More ❯

Senior Regulatory Operations Manager – Programme Management Location: London, UK (Remote) Contract: 11 months | Inside IR35 Rate: £31.33 per hour Hours: 40 hours per week About the Role: We are looking for an experienced Programme/Operations Manager with a strong background in Projects & technology-driven environments to lead regulatory compliance initiatives across EMEA and globally when required. … Engineering, Data Science, and Policy teams. Analyse risks and implement strategies to ensure regulatory alignment. Communicate programme outcomes to senior leadership and stakeholders. Requirements: 8+ years in programme or operations management, ideally within tech or digital platforms. Proven ability to manage complex projects in matrixed organisations. Strong analytical and problem-solving skills; SQL knowledge is a plus. Excellent … communication and stakeholder management skills. Comfortable working in fast-paced, Creative ambiguous environments. More ❯

ServiceNow Architect 6 Month Contract Newbury/Reading (Hybrid) £550/day (Outside IR35) ServiceNow Architect needed with strong TSOM (Telecoms Service Operations Management) design + implementation experience. 6 Month Contract. A chance to work with a global IT Consultancy on a ServiceNow project for an external client. Start ASAP ideally in November 2025. Hybrid Working - with … or Reading (depending on your preference). Paying up to £550/day (Outside IR35). Key skills, experience + tasks will include: ServiceNow Architect with TSOM (Telecoms Service Operations Management) implementation projects. Design + implementation of ServiceNow modules including: TSOM, ITSM, ITOM, ITAM, HRSD, CSM, GRC, SecOps + custom applications. Designing + implementing CMDB and Discovery. Proven More ❯