1 to 25 of 54 Operations Management Jobs in England

Agentic AI Ops Lead

Location
Greater London, England, United Kingdom
unique data asset to deliver insight and enterprise rewiring at scale. Are you passionate about Agentic AI and operational transformation? As the Agentic AI Operations Lead, you will drive the development and management of agentic AI solutions, enabling intelligent automation across Client360. You will help shape the future … Client360, enhance client engagement, and accelerate business-wide growth and transformation. Within Data, Digital and AI, as the C360 Agentic AI Operations Lead you will be responsible for the product development and technology build of the Agentic AI workbench and integrated control environment. On establishing this platform, you will ...

Senior Advisory Presales Solution Consultant, Financial Services

Hiring Organisation
ServiceNow
Location
Staines-upon-Thames, Surrey, UK
Employment Type
Full-time
multi-product or cross-platform software solutions essentialSolution and/or process experience with one more of the following is highly desirable: IT Service Management (ITSM), Financial Management (FM) Project Portfolio Management (PPM), DevOps, Agile, HR Service Delivery (HRSD), Governance Risk and Compliance (GRC), Security Operations, IT Operations Management (ITOM) including Cloud Management, Event Management, Infrastructure Discovery/Mapping or any complementary technologies such as Generative AI.Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered ...

Advisory Presales Solution Consultant - Public Sector (Higher Education & Healthcare)

Hiring Organisation
ServiceNow
Location
Staines-upon-Thames, Surrey, UK
Employment Type
Full-time
multi-product or cross-platform software solutions essentialSolution and/or process experience with one more of the following is highly desirable: IT Service Management (ITSM), Financial Management (FM) Project Portfolio Management (PPM), DevOps, Agile, HR Service Delivery (HRSD), Governance Risk and Compliance (GRC), Security Operations, IT Operations Management (ITOM) including Cloud Management, Event Management, Infrastructure Discovery/Mapping or any complementary technologies such as Generative AI.Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered ...

Advisory Presales Solution Consultant, Public Sector

Location
Staines-upon-Thames, England, United Kingdom
product or cross-platform software solutions essential Solution and/or process experience with one more of the following is highly desirable: IT Service Management (ITSM), Financial Management (FM) Project Portfolio Management (PPM), DevOps, Agile, HR Service Delivery (HRSD), Governance Risk and Compliance (GRC), Security Operations, IT Operations Management (ITOM) including Cloud Management, Event Management, Infrastructure Discovery/Mapping or any complementary technologies such as Generative AI. Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using ...

ServiceNow GRC Architect

Location
Greater London, England, United Kingdom
requirements, translating them into robust architectural solutions and detailed design documents. Cross-Module Expertise Provide architectural guidance across multiple ServiceNow modules, including: Integrated Risk Management (IRM): Policy Management, Compliance & Audit Management, Vendor Risk Management, Business Continuity Management. Security Operations (SecOps): Vulnerability Response, Security Incident Response … Security Dashboards. IT Service Management (ITSM). IT Operations Management (ITOM). Customer Service Management (CSM). Integration Design Architect and oversee the implementation of complex integrations between ServiceNow and other enterprise systems using REST, SOAP, JDBC, and MID Server technologies. Technical Oversight & Quality Assurance Provide ...

Lead Service Operations Manager

Location
City Of London, England, United Kingdom
innovative, forward-looking products make the trading process faster, easier, safer and more cost-effective – empowering our clients’ success. Functional title Lead Service Operations Manager Location London Corporate title Level 2 Report to Head of Service Operations and Support Department Technology – Service Operations and Support No. … direct reports 13 Job purpose Reporting into the Head of Service Operations and Support, the Lead Service Support Manager is primarily responsible for managing the global infrastructure support team and End User Computing (EUC) support services teams. The role is responsible for ensuring a consistent and high-quality level ...

Systems Programme Manager

Hiring Organisation
ADE Recruitment
Location
Carlisle, Cumbria, North West, United Kingdom
Employment Type
Permanent
Salary
£55,000
company employs over 120 employees with a turnover exceeding £100m. ABOUT THE ROLE : Systems Programme Manager will Coordinate multipleglobalactivitiessimultaneously. Project planning and management procedures, practices, and techniques. KEY RESPONSIBILITIES : The Systems Programme Manager will: Collaboratewithsalesteamtounderstandcustomerrequirements ReviewsalescontractsforprojectsasrequiredbyProject Director. Chairweeklyprojectsreview meeting with function leads. Manage coordinationoffinalizingspecifications . Develop and maintain detailed … with shipped equipment. Participatein conveying customerbuy-offandcustomer needs. Track project changes and produce updated schedules as agreed with Product Director, engineering, supply chain personnel, operations, and customers. Receive input from Product Director and Project Engineers to develop and maintainthe detailed schedules.Takeownershipandindependentactionstosolveproblemsimpactingproject Evaluate existing project management practices and recommend ...

Sr. Manager - SCM Advisory 4D

Location
City of Westminster, England, United Kingdom
dynamic work environment that values respect and integrity customer focus and innovation. Qualifications - Bachelors - Business Administration, Bachelors - Industrial Engineering, Bachelors - Logistics, Bachelors - Supply Chain Management, Masters - Operations Management Certifications - APICS Certified in Production and Inventory Management (CPIM) - Lincoln LandLincoln Land, Certified Supply Chain Professional (CSCP) - Indian … Institute of Management, TrichyIndian Institute of Management, Trichy, Project Management Professional (PMP) - Virtual Learning Academy (VLA)Virtual Learning Academy (VLA) Required Skills - Kinaxis Language English Language Proficiency - Advanced - C1 Additional Job Location - Job Type Regular Master Skill List - SCM Advisory Remote Type - Hybrid Work Shift - Standard (United ...

ServiceNow Technical Architect

Location
Reading, England, United Kingdom
with security, regulatory, and organizational requirements. Participate in security reviews, audits, and compliance assessments. Develop platform standards for configuration, customization, and release management. Stakeholder Management Partner with business leaders, product owners, and project managers to define solution strategies. Communicate technical concepts effectively to both technical and non-technical audiences. … programs. Strong expertise in platform customization, integration, and workflow automation. Technical Skills ServiceNow Modules Experience in one or more of the following: IT Service Management (ITSM) IT Operations Management (ITOM) IT Asset Management (ITAM) Service Catalog Employee Center/HR Service Delivery (HRSD) Customer Service Management ...

Systems Development Manager, AWS Managed Operations

Hiring Organisation
Amazon
Location
London, UK
Employment Type
Full-time
ready to transform how support engineering operates at scale? Amazon Web Services (AWS) Operations Management is seeking an experienced Support Engineering Manager to lead a global team that's evolving from reactive troubleshooting to proactive automation and engineering excellence using Agentic Al. In this role, you'll eliminate … their careers through strategic problem-solving, not just ticket resolution. You'll have the opportunity to create transformational impact across AWS by leading incident management at massive scale, championing automation-driven solutions, and mentoring engineers to think beyond immediate fixes. This isn't traditional support management ...

Presales Architect - CSP & MSP

Location
Greater London, England, United Kingdom
looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: HPE Cloud Operations Suite is a comprehensive, AI-driven platform that empowers organizations to seamlessly manage, monitor, and optimize their hybrid and multi-cloud environments with unprecedented visibility and control. … Built on a foundation of industry-leading solutions, including OpsRamp for intelligent monitoring and incident management, Morpheus Enterprise for hybrid cloud orchestration and automation, Morpheus VM Essentials for virtualized infrastructure, and Zerto for data protection and disaster recovery. The suite delivers unified operations management across on-premises ...

SDN Presales Architect – CSP & MSP – UK

Location
Greater London, England, United Kingdom
looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: HPE Cloud Operations Suite is a comprehensive, AI-driven platform that empowers organizations to seamlessly manage, monitor, and optimize their hybrid and multi-cloud environments with unprecedented visibility and control. … Built on a foundation of industry-leading solutions, including OpsRamp for intelligent monitoring and incident management, Morpheus Enterprise for hybrid cloud orchestration and automation, Morpheus VM Essentials for virtualized infrastructure, and Zerto for data protection and disaster recovery. The suite delivers unified operations management across on-premises ...

Customer Success Manager, Thailand

Location
Cambridge, England, United Kingdom
define the Enterprise Roadmap, define and manage the ‘Services’ budget, and request, quote, coordinate AVEVA Services and Resources Adoption – understand customer’s business and operations, define Success Plan, educate and consult on AVEVA use cases of value to customer, leverage workshop services, drive adoption for strategic AVEVA software (Cloud … core technologies, business initiatives and services OR similar products (Engineering/E3D, PI System/Historian, InTouch/System Platform/SCADA, MES/Operations Management, Predictive Analytics/AIM, and CONNECT) Ability to work well with cross-function and geographically distributed teams Strong multi-tasking ability with ...

ITSM Transformation - Senior Project Manager

Location
Greater London, England, United Kingdom
help our people grow. For more information, visit WPP.com. This role is responsible for leading the end-to-end delivery of WPP’s Service Management re-platform programme, replacing the current platform with a modern, AI-enabled service management capability. You will be accountable for the planning, coordination … experienced programme delivery leader who can establish strong governance, manage complex dependencies, mitigate risk, and successfully deliver one of WPP’s most significant Service Management transformation programmes. What you'll be doing: Lead the end-to-end delivery plan for the Service Management Platform programme. Define, construct ...

Operations Delivery Lead

Hiring Organisation
Hackajob Ltd
Location
Farnborough, Hampshire, South East, United Kingdom
Employment Type
Permanent
underrepresented groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone. Operations Delivery Lead Location: Hampshire Area (onsite 5 days per week) Due to the nature of the work and the customers we support, the successful … United Kingdom. Some roles may also be subject to nationality requirements where these are necessary to meet UK Government or contractual security obligations. The Operations Delivery Lead is a strategic leadership position within our client's Aerospace and Defence Division. You will be responsible for end-to-end operational ...

Operations Delivery Lead

Hiring Organisation
Hackajob Ltd
Location
Cove, Devon, UK
underrepresented groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone. Operations Delivery Lead Location: Hampshire Area (onsite 5 days per week) Due to the nature of the work and the customers we support, the successful … United Kingdom. Some roles may also be subject to nationality requirements where these are necessary to meet UK Government or contractual security obligations. The Operations Delivery Lead is a strategic leadership position within our client's Aerospace and Defence Division. You will be responsible for end-to-end operational ...

Deputy Head of Digital Assurance

Hiring Organisation
South London and Maudsley NHS Foundation Trust
Location
London, SE5 8AZ, United Kingdom
Salary
£66274.00 to £73496.00
Customer Excellence Service Reporting both internal to Digital and the wider Trust Communications Process and Policy End-User Education Reporting and Monitoring Supplier Management Asset Management Quality Assurance and Contracts Operational Responsibilities for the Digital Assurance Teams Flexible working: As one of the few Trusts in London … very best of good work life balance. About us Digital Assurance falls within the Digital Services umbrella, which follows the ITIL standard of Service Management, empowering technology and process to ensure the customers have the best possible end result. Locations: The Digital Assurance team are based across the various ...

ServiceNow Technical Architect

Hiring Organisation
Accenture
Location
London, UK
Employment Type
Full-time
point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets … engagements. As a ServiceNow Technical Architect, you will: Lead the end-to-end architecture, design, and technical governance of ServiceNow solutions across IT Operations Management (ITOM), Integrated Risk Management (IRM), Customer Service Management (CSM), Telecommunications Service Management (TSM), AIOps, Now Assist, and Agentic AI capabilities. ...

ServiceNow Technical Architect

Location
Greater London, England, United Kingdom
point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets … engagements. As a ServiceNow Technical Architect, you will: Lead the end-to-end architecture, design, and technical governance of ServiceNow solutions across IT Operations Management (ITOM), Integrated Risk Management (IRM), Customer Service Management (CSM), Telecommunications Service Management (TSM), AIOps, Now Assist, and Agentic AI capabilities. ...

Technical Customer Support Manager

Location
Greater London, England, United Kingdom
providing prompt and accurate service so as to promote customer loyalty. Essential Experience: 3+ years' experience in a Customer Success, Service Delivery, Incident Management, Operations Management, or Technical Support environment. Strong communication skills Experience managing customer relationships within a technology, networking, telecommunications, managed services, or service provider ...

Service Delivery Manager

Location
Greater London, England, United Kingdom
/3 years with current organization.Bachelor’s degree or equivalent certifications.Minimum of 4 years hands on work experience in any area of Infrastructure Operations, Network Operations, Service Desk. Experience in Project/Program Management in relevant areas like Service Desk, Infrastructure Planning, Network Planning.Specific experience of onshore … offshore model, 3 tier model (offshore, account, customer) experience would be a plus.Experience in working in a multi-national/multi-cultural environment. Strong operations management skills (preferably ITIL Certified) with ability to extract, analyses data to drive improvement actions.Ability to handle/negotiate with customers and/ ...

Service Delivery Manager (HEMS)

Hiring Organisation
Omega Resource Group
Location
Kidlington, Oxfordshire, South East, United Kingdom
Employment Type
Permanent
invoiced. • Drive continuous improvement initiatives to enhance operational efficiency and profitability. Experience/Qualifications – MRO Service Delivery Manager (Civil) • Proven experience in service delivery, operations management, project management, or programme delivery. • Strong understanding of MRO, support contracts, or complex engineering project environments. • Excellent leadership, stakeholder management, and communication skills. • Strong commercial awareness and budget management experience. • Ability to manage multiple priorities in a fast-paced operational environment. • Strong analytical and problem-solving capabilities. Candidates who are currently a Aviation Service Delivery Manager, Maintenance Programme Manager, Aircraft Maintenance Delivery Manager, MRO Service Delivery Manager, Head ...

Client Director HSBC

Location
Staines-upon-Thames, England, United Kingdom
people. Job Description You will produce new business with a defined set of ServiceNow's largest existing accounts. You will oversee executive relationship management for assigned accounts and lead virtual teams, including Solution Sales, Solution Consulting, Support and Professional Services, in supporting our most esteemed clients. What … tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 10+ years of experience in client management, aligning account strategies to revenue opportunities 5+ years of experience as a Client Director or equivalent role with validated multi-million-dollar sales solutions ...

Senior SOC Analyst

Hiring Organisation
Network IT
Location
Hanslope, Buckinghamshire, United Kingdom
Employment Type
Permanent
Salary
GBP 75 Hourly
professional development and improved operational effectiveness Required Skills/Experience The Senior SOC Analyst should demonstrable knowledge and skills in the areas: Cyber security operations, Forensics, Incident management, incident investigation and response, Information risk assessment and risk management, Intrusion detection analysis, Protective security, Secure operations management, Threat intelligence and threat assessment Experience working within a SOC or comparable cyber security operations environment. Experience investigating cyber security alerts and security events using enterprise monitoring techniques. Good knowledge of SIEM platforms, security monitoring tools and log analysis techniques. Understanding of cyber attack methodologies, indicators or compromise ...

Campaign Manager

Location
Ottershaw, England, United Kingdom
Title Campaign Manager Department Marketing Operations Part Time Type Full time Role Summary We are looking for a skilled and experienced Adobe Campaign (Classic) Consultant with strong operational expertise to lead campaign execution activities across Europe. The successful candidate will play a key leadership role within the campaign execution … team, managing and optimizing the Operations capabilities of the Adobe Campaign solution. You will need to operate in a fast-moving environment and provide the technical bridge between the campaign briefings and operations team, having a solid understanding of the full end-to-end campaign process, from brief ...