1 to 25 of 33 Operations Management Jobs in England

seeking a Service Delivery Senior Manager (Operations) to lead the overall operational management and performance of the revenue collection service delivered under the programme. The role provides leadership across several operational functions including Back Office System Support, Fraud Management, Sales & Revenue Operations, Base Data Management, IT Operations, and Service Tool Integration. The Service Delivery Senior Manager ensures that all operational services are delivered in accordance with contractual obligations, service level agreements (SLAs), and governance frameworks, while maintaining a strong focus on service reliability, revenue integrity, operational efficiency, and continuous improvement. This role acts ...

business is structured so that every person operates at their highest value: Directors focus on client outcomes and commercial growth, a dedicated delivery management function provides the operational infrastructure, and Account Managers and Technical Leads run day-to-day execution with genuine autonomy. The result is a firm where … followed, and every team member is developed and deployed effectively. This is not a client-facing commercial role, and it is not a project management role. You will not own client relationships or carry revenue targets. Instead, you will build and maintain the business systems that everyone else relies ...

Director of Technology Infrastructure and Cybersecurity London Status: Permanent Reports to : Chief Technical Officer (CTO) Direct reports: Technology Operations Managers (EMEA/APAC & Americas), Cyber Security Lead, AV Lead Job Purpose The Director of Technology Infrastructure and Cybersecurity leads the strategy, delivery, security, and continuous improvement of the IFRS … through platforms such as Microsoft Azure & Microsoft 365. The Team The Director of Infrastructure and Cyber Security is a global role managing the delivery, management and update of Infrastructure and Cyber Security at the Foundation's 6 offices (Beijing, Frankfurt, London, Montreal, San Francisco, and Tokyo). The role ...

TPRM, Supplier Portal • Experience in supporting the development team and customization of the ServiceNow ITxM and Non-ITxM solutions: • IT Service Management • IT Operations Management • Intergated Risk Management • Third Party Risk Management • Business Continuity Management • Source 2 Pay • Supplier Portal • Rest API, Workflow Data ...

Purpose To lead the day-to-day delivery of the Business Unit. This incorporates driving rapid sustainable growth, statutory compliance and governance, the management and development of staff, (operational, sales, contract support and management), the continual development of our customer base and full operational responsibility for the BU. … Lead company and statutory Health, Safety and Quality compliance and standards. Provide leadership for direct reports covering the full spectrum of operational delivery, including operations management, people management; project management and business development ensuring that the company culture and behaviours are displayed at all times. Drive ...

individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: Technology Product & Platform Management Job Sub Function: Business Systems Analysis Job Category: People Leader All Job Posting Locations: Leeds, West Yorkshire, United Kingdom Job Description: Johnson & Johnson announced plans … analysis skills and ability to draw actionable conclusions. Creative divergent thinking, problem solving skills, inclusive thinking. University degree in business administration, marketing & communications, hospital management, life science, public administration or related fields or studies would be preferable but not essential. Required Knowledge, Skills and Abilities: Proven communication, presentation ...

Role – We are seeking an experienced Project Manager to lead enterprise-scale ServiceNow transformation initiatives , focused on implementing AI-powered capabilities across IT Service Management (ITSM) and IT Operations Management (ITOM). This role will drive the successful adoption of ServiceNow Now Assist , enhancing operational efficiency, automating … enterprise IT environments. Key Responsibilities: Project Leadership & Delivery Lead the full project lifecycle for ServiceNow transformation initiatives, including: Planning and governance Delivery execution Risk management Project closure Manage large-scale ServiceNow programmes across: ITSM ITOM Operational monitoring and Control Tower capabilities AI & ServiceNow Enablement Drive implementation of ServiceNow ...

Contact Centre Operations Manager (Digital & Direct Operations Manager) Duration: 6 months Rate: £650-£750 per day (Inside IR35 via umbrella) Location: West Midlands - Hybrid working options available - Candidates UK wide can be considered We are seeking an accomplished UK based Contact Centre Operations Manager, to lead … role combines hands-on operational leadership with TOM delivery, supporting both day-to-day performance and transformation. The focus of this role is the operations management of the contact centre teams in Cardiff and Glasgow. Some travel is expected as part of the role, so flexibility ...

Technical and Production Standards and supporting the implementation of processes and SOPs that drive consistency in event production. This position will partner with Project Management, Sales, and Operations teams in determining event technical requirements and communicating event execution with all parties. The Production Manager will report … Director, Project Management or General Manager or Regional Operations Manager subject to function and/or region. Key Job Responsibilities Event Production Management Prepare and communicate technical production & labour schedules, sub-rental requirements, project scope, execution plan and individual responsibilities to team members, vendors and venue partners. ...

grow, nurture and develop new talent through mentoring and thought leadership.Responsibilities will include:· Leading analysis of client business challenges, developing solutions across business operations and technology capability· Leading Kainos/client joint teams to develop business transformation roadmaps· Leading Kainos delivery teams to refine and inform service and product … week)· Extensive hands-on experience of Business Analysis and Consulting· Experience in rapidly understanding client problems to propose effective, feasible solutions· Strong stakeholder communication, management and relationship building at all levels from graduates to the C-suite· Core consulting experience (analysis, project management, business case development, communicating with ...

implement service improvements to existing services and identify and recommend new service opportunities. Assist in recruiting staff to carry out Client Engagement Account Management and Account Support. Lead by example, motivate, and inspire the team to deliver results and grow in their roles and career development. Manage, mentor … productivity of the sales team to increase market share and profitability, meeting targets. Coach and develop sales team members in broader selling skills, people management, and business/sales management skills. Develop performance standards (qualitative and quantitative) against existing sales processes and implement improvements. Work with priority customers ...

work closely with business and technical teams to gather requirements, define user stories, and translate business needs into robust ServiceNow solutions that enhance service management, operational visibility, and employee experience .Key Responsibilitie sDesign, configure, and implement ServiceNow solutions across core platform capabilities and modules .Lead end-to-end delivery … activities, from requirements gathering and solution design through development, testing, deployment, and optimisation .Configure and enhance ServiceNow workflows, forms, service catalogues, knowledge management, self-service portals, and automation capabilities .Collaborate with stakeholders to capture business requirements and convert them into scalable technical solutions .Develop and support integrations using ServiceNow ...

Role & Responsibilities Consulting & Delivery Lead and deliver consultative client engagements across Life Sciences commercial excellence, including: Sales operations CRM strategy and implementation Field force design and deployment Incentive compensation design and administration Customer dynamic targeting and call planning Alignment design Ad-hoc analytics and field intelligence Advise clients … sales operations strategy, including CRM design, optimization, and adoption across commercial teams Lead CRM-related workstreams covering implementation, data governance, reporting frameworks, and integration with commercial analytics platforms Support clients in aligning CRM capabilities with broader commercial excellence objectives such as targeting, segmentation, and performance tracking. Partner closely with ...

revolutionizing how data centers operate across North America, Western Europe, and Israel, serving the world's leading technology and hyperscale companies. With Manulife Investment Management's acquisition in 2023 and our award-winning InCommand platform we're positioned for explosive growth as AI adoption and cloud migration drive unprecedented … shape the future of sustainable data centers while building a career without boundaries. The Data Center ICT Technical Manager is responsible for leading technical operations and project delivery within the data centre white space. This role focuses on rack deployment, structured cabling, and infrastructure projects, ensuring efficient ...

work closely with business and technical teams to gather requirements, define user stories, and translate business needs into robust ServiceNow solutions that enhance service management, operational visibility, and employee experience. Key Responsibilities Design, configure, and implement ServiceNow solutions across core platform capabilities and modules. Lead end-to-end delivery … activities, from requirements gathering and solution design through development, testing, deployment, and optimisation. Configure and enhance ServiceNow workflows, forms, service catalogues, knowledge management, self-service portals, and automation capabilities. Collaborate with stakeholders to capture business requirements and convert them into scalable technical solutions. Develop and support integrations using ServiceNow ...

Talentmark are recruiting for an Operations Analyst to join a company in the animal health and pharmaceutical industry on a contract basis for 12 months. This is a hybrid role with 2 days per week on site in Hook and 3 home working. Salary: From 18.72 per hour … 24.42 per hour PAYE dependant upon experience. Operations Analyst Role: Engage in regular meetings with regional teams to ensure a standardised approach to operations management Identify and implement opportunities to streamline current portfolio processes Act as a technical liaison between Workplace Operations and Technical Support ...

interested in your ability to translate strong delivery experience from comparable environments — enterprise technology deployments such as ERP, CRM, or field operations platforms — as we are in direct GIS expertise. What matters most is that you have led complex, multi-workstream technology programmes, can bridge the gap between technical … change workstreams, maintaining alignment between delivery teams, product leads, and client or operational stakeholders Establish and operate robust programme governance, including steering forums, RAID management, dependency mapping, and executive-level reporting Translate complex technical delivery into clear, actionable narratives for senior and non-technical stakeholders and vice versa Drive ...

Head of Technology Operations is required by this SaaS product organisation as they look to bring their current outsourced work back inhouse, across operational reliability, security and day-day technical operations. Reporting to the CTO, you'll have significant autonomy on strategically driving improvement and building/managing … team to ensure internal operations. What You'll Do Oversee daily operations of digital systems, applications, and infrastructure Lead and develop the application support function Ensure strong cyber security, GDPR compliance, and PC-DSS/Cyber Essentials Plus standards Support successful technical project delivery Champion quality assurance and robust ...

Hiring: Global Sales Operations Manager (FinTech/RegTech) Location: London (Hybrid or In-Office) Sector: AI-Driven Risk Management & Data Integrity The Opportunity I am currently partnering with a high-growth technology firm that is changing the game for global institutions. Their AI-driven platform acts … significant round of investment, they are rapidly expanding their London Tech Hub. They need a strategic heavy-hitter to step into a Global Sales Operations Manager role—a position that sits directly as the "right hand" to the Chief Revenue Officer (CRO). The Mission In this role ...

This typically involves taking a business objective from discovery through to adoption into BAU, utilising a combination of agile and traditional project and change management techniques. You will get real responsibility and accountability from the outset - you tell us how far you want … respect. About You Essential Skills and Experience: Minimum of 3 years of consulting experience Minimum of 4 years financial services experience, specifically Wealth, Asset Management, Investment and Insurance Minimum of 6 years total professional experience University degree in Business Management or Administration, Economics, Technology or Engineering ...

Technical Supervisor for a growing IT Asset Disposition (ITAD) and electronics refurbishment business in South Yorkshire. This is a hands-on role supporting daily operations within a busy processing environment, working closely with the Operations Manager to ensure smooth workflow across technical device handling and refurbishment activities. … productivity standards Support basic data erasure processes where required Lead and support a small team of operatives on the floor Work closely with the Operations Manager to ensure smooth operations What We're Looking For Experience working with laptops, mobile phones, or electronic devices Strong technical understanding ...

This mission involves the comprehensive decommissioning of the IT function of a pharmaceutical subsidiary and the subsequent transfer of all IT assets, knowledge, and operations to the EMEA region. Your primary focus will be Urgent Knowledge Transfer . Your immediate arrival will be pivotal in mitigating knowledge loss. … technical literacy required to navigate a broad, hybrid infrastructure. You will oversee knowledge transfer across a wide variety of IT service domains: Infrastructure & Operations: Cloud, Security, Networks, and Endpoints. Support Services: Helpdesk and Operations management frameworks. Applications & Architecture: Enterprise architecture, integration, and portfolio management. Specialised Platforms: Facilitating ...

labour market and becoming the worlds leading job platform. Job Description The jobat a glance Drive the ongoing maturity and performance of technology portfolio operations within Technology. As the Technical Operations Manager, you are the engine behind better planning, cleaner processes, and smarter ways of working, continuously raising … Technology delivers value to the business. Your responsibilities Own technology portfolio operations: take end-to-end accountability for ongoing systems and processes within Technology, continuously raising their maturity, performance, and business value Deliver strategic planning and portfolio alignment: support quarterly and annual technology planning cycles, ensuring initiatives align ...

involve mapping existing processes, improving workflows, integrating systems, and creating a structured, data-led environment to support business growth. This is not a traditional operations management role. The focus is on systems, process design and digital transformation rather than direct responsibility for production output. Key Responsibilities Lead … capacity Identify automation opportunities using tools such as Power BI, Power Apps and Power Automate Establish governance around data, workflows, system access and change management Work closely with Operations, Quality, Engineering and Commercial teams to embed new systems and processes Requirements ERP implementation experience within a manufacturing environment ...

Senior Event Operations Manager Reports To: Senior Director, Events Delivery Job Type: Full-Time Location: London, UK About TM Forum TM Forum is the global industry member alliance for telco and tech companies with over 800 communication service providers, vendors, hyperscalers, consultancies and system integrators, including the world … Scale, which are all brought to live through a global, year round program of digital and in person events. Role overview The Senior Operations Manager is responsible for overseeing the operational aspects of event planning and execution, ensuring that events are delivered efficiently, within budget, and to the highest ...