1 to 25 of 103 Operations Management Jobs in England

Service Operations Specialist - ServiceNow

Hiring Organisation
Booking.com
Location
Manchester, Greater Manchester, United Kingdom
Salary
£ 70 K
memories you make. Through our products, partners and people, we make it easier for everyone to experience the world.Role Overview: The Service Operations Specialist identifies opportunities to improve and scale IT service delivery by analysing operational processes, configuring service platform capabilities, and implementing automated workflows and solutions within ITSM … ITOM environments.The role crosses service operations, process improvement, and platform configuration, working with IT Support, Service Management, and Engineering teams to translate operational challenges into practical, measurable improvements.It is a hands-on, execution-focused role. Success is demonstrated through improved operational efficiency, reliable delivery of service improvements ...

Service Operations Specialist - ServiceNow

Hiring Organisation
Booking.com
Location
Manchester, United Kingdom
Employment Type
Full Time
memories you make. Through our products, partners and people, we make it easier for everyone to experience the world. Role Overview : The Service Operations Specialist identifies opportunities to improve and scale IT service delivery by analysing operational processes, configuring service platform capabilities, and implementing automated workflows and solutions within … ITSM and ITOM environments. The role crosses service operations, process improvement, and platform configuration, working with IT Support, Service Management, and Engineering teams to translate operational challenges into practical, measurable improvements. It is a hands-on, execution-focused role. Success is demonstrated through improved operational efficiency, reliable delivery ...

Head of Property Delivery Operations

Hiring Organisation
Integral UK Ltd
Location
London, United Kingdom
Employment Type
Permanent
looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Head of Operations - Property Delivery ; UK Property Management About JLL We're JLL, a professional services and investment management firm specializing in real estate. We help … organi s ations worldwide achieve their ambitions by owning, occupying, and investing in real estate JLL Real Estate Management Services (REMS) partners with leading organi s ations across industry sectors, creating environments that achieve a more human-centric, resilient and responsible approach to shaping a better world of work. ...

Agentic AI Ops Lead

Hiring Organisation
JP Morgan Chase
Location
London, United Kingdom
Salary
£ 100 K
this unique data asset to deliver insight and enterprise rewiring at scale.Are you passionate about Agentic AI and operational transformation? As the Agentic AI Operations Lead, you will drive the development and management of agentic AI solutions, enabling intelligent automation across Client360. You will help shape the future … Client360, enhance client engagement, and accelerate business-wide growth and transformation.Within Data, Digital and AI, as the C360 Agentic AI Operations Lead you will be responsible for the product development and technology build of the Agentic AI workbench and integrated control environment. On establishing this platform, you will work ...

Field Project Operations Manager - People, Ops, Clients, Systems

Hiring Organisation
Recruitment Revolution
Location
South East London, London, United Kingdom
Employment Type
Permanent
Salary
£50,000
building exteriors while setting the highest standards for safety, innovation and visual impact. We are now looking for an exceptional Field People, Project & Client Operations Lead to take ownership of project delivery across London and beyond. This is not a typical Site Manager role. Leading small, specialist teams … four people, you will bring together project management, people leadership, client relationships and project administration to ensure every job runs smoothly, every team performs at its best and every client receives an outstanding service. Ready to put your skills to work in a role with real variety, responsibility ...

Client Delivery & Operations Manager

Hiring Organisation
Crestpoint HR Services Ltd
Location
City of London, London, United Kingdom
Employment Type
Permanent
currently recruiting on behalf of a client, a growing advertising agency specialising in digital advertising, from client onboarding and campaign management to creative coordination, reporting, platform management and client delivery. They are now looking to hire the below position as part of their continued growth. Job Summary … Operations Manager is responsible for overseeing the smooth and efficient delivery of client engagements across the agency's marketing and growth services. The role ensures projects are properly scoped, resourced, tracked and delivered on time, with clear reporting and a structured handover process, while also supporting ...

ServiceNow GRC Architect

Location
Greater London, England, United Kingdom
requirements, translating them into robust architectural solutions and detailed design documents. Cross-Module Expertise Provide architectural guidance across multiple ServiceNow modules, including: Integrated Risk Management (IRM): Policy Management, Compliance & Audit Management, Vendor Risk Management, Business Continuity Management. Security Operations (SecOps): Vulnerability Response, Security Incident Response … Security Dashboards. IT Service Management (ITSM). IT Operations Management (ITOM). Customer Service Management (CSM). Integration Design Architect and oversee the implementation of complex integrations between ServiceNow and other enterprise systems using REST, SOAP, JDBC, and MID Server technologies. Technical Oversight & Quality Assurance Provide ...

Senior Advisory Presales Solution Consultant - Energy, Utilities & Resources

Hiring Organisation
ServiceNow
Location
Staines, Middlesex, United Kingdom
Salary
£ 70 K
multi-product or cross-platform software solutions essentialSolution and/or process experience with one more of the following is highly desirable: IT Service Management (ITSM), Project Portfolio Management (PPM), DevOps, Agile, HR Service Delivery (HRSD), Governance Risk and Compliance (GRC), Security Operations, IT Operations Management (ITOM) including Cloud Management, Event Management, Infrastructure Discovery/Mapping or any complementary technologiesWorking knowledge of Agentic and Generative AI terminologyExperience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating ...

Advisory Presales Solution Consultant - Energy & Utilities

Location
Staines-upon-Thames, England, United Kingdom
product or cross‐platform software solutions. Solution and/or process experience with one or more of the following is highly desirable: IT Service Management (ITSM), Project Portfolio Management (PPM), DevOps, Agile, HR Service Delivery (HRSD), Governance Risk and Compliance (GRC), Security Operations, IT Operations Management (ITOM) including Cloud Management, Event Management, Infrastructure Discovery/Mapping or any complementary technologies such as Generative AI. Experience in leveraging or critically thinking about how to integrate AI into work processes, decision‐making, or problem‐solving. Ability to pull together complex virtual and matrix teams. Exhibits ...

Operations Manager

Hiring Organisation
Eligo Recruitment
Location
St Albans, England, United Kingdom
Operations Manager Electronic Security St Albans | Office-Based (Approx. 80%) Salary & Benefits: £70,000–£85,000 DOE + £5,000 Car Allowance + Private Medical Insurance The Opportunity Are you an experienced Operations Manager looking to take the next step in your career with a well-established … broad range of electronic security solutions for commercial customers across a variety of sectors. Due to continued growth, they're looking to appoint an Operations Manager to lead their Projects and Service teams, ensuring the highest standards of customer delivery, operational performance and team development. Based from their ...

ServiceNow Presales Architect

Hiring Organisation
NTT DATA Business Solutions
Location
London, United Kingdom
Salary
£ 80 K
seeking an experienced ServiceNow Presales Consultant to accelerate the development and expansion of our ServiceNow portfolio, with a specific focus on IT Operations Management (ITOM), IT Service Management (ITSM), and Service Operations.This key role will be responsible for leading and coordinating critical business development functions:This … Approach:• Collaborate with key stakeholders, sales teams, and ServiceNow specialists to define and lead the GTM strategy targeting the ITOM, ITSM, and Service Operations market segments.• Develop and articulate service portfolios, including advisory services, service packages, innovations, and value propositions aligned with customer needs.Pre-Sales Support and Service Design ...

Service Manager

Hiring Organisation
Reed Specialist Recruitment
Location
Warwickshire, United Kingdom
Employment Type
Permanent
Salary
£50000 - £55000/annum + company training
will be responsible for developing technical delivery capability, managing engineering resources, ensuring high standards of project execution, and maintaining compliance across health & safety, quality management systems, training, and operational performance. The role will work closely with senior leadership to support business growth, client satisfaction, and continuous improvement initiatives. … strong health and safety culture across the business. Ensure compliance with all relevant legislation, company procedures, and industry standards. Support and oversee ISO management systems, training compliance, and operational best practice. Maintain a focus on continuous improvement across quality, safety, and technical delivery functions. Client & Stakeholder Management Build ...

Sr. EU Site Process Engineer, EUCF PE

Hiring Organisation
Amazon
Location
Peterborough, Cambridgeshire, United Kingdom
Salary
£ 60 K
Basics initiatives by identifying top opportunities through analysis of bottom 50% processes, comparing metrics against EU FC benchmarks, and implementing improvement plans with Operations Management. They oversee FC improvement programs, conduct deep-dive analysis of process performance, and manage action plans while collaborating with central PE functions and regional … through OP1 Project Intake. They own the deployment of EU network initiatives, ensuring timely execution and compliance while supporting tests and pilots.Partnership with FC Operations is maintained through daily Gemba walks, weekly LSC Meetings with Leadership Teams, and building strong relationships with Site Leaders and Senior Management. They provide ...

Enterprise Architect Service Now

Location
Greater London, England, United Kingdom
individual contributor within the Enterprise Architecture function, accountable for the architecture, governance and roadmap of the ServiceNow platform as a strategic workflow and service management capability across the company. The role owns the platform target architecture and standards, spanning core modules such as CMDB/CSDM, IT Service Management (ITSM), Customer Service Management (CSM), Field Service Management (FSM) and IT Operations Management(ITOM), ensuring the platform is coherent, scalable, well-governed and aligned with the enterprise architecture and customer-centric transformation goals. The architect defines howServiceNow integrates with the wider OSS/ ...

Sr. EU Site Process Engineer, EU CF PE

Hiring Organisation
Amazon
Location
Manchester, Greater Manchester, United Kingdom
Salary
£ 60 K
findings to senior leadership, converting insights into action plans - Leverage AI and advanced analytics tools to provide granular insights and reduce cognitive workload for operations teams 2) Lean Transformation & Capability Building - Join daily operational reviews and Gemba walks with FC Leadership to identify waste and eliminate it together with … tests, preventing delays across EU rollout - Lead EU projects coordinating multiple sites 4) Partnership & Collaboration - Build strong relationships with Site Leader and Senior Management Team - Support site management operational team during Q4 based on building needs -- Core Competencies include --- Decision-Making under Ambiguity: Comfortable handling ambiguous and complex ...

Data Centre Cluster Manager

Hiring Organisation
Integral UK Ltd
Location
Slough, Berkshire, South East, United Kingdom
Employment Type
Permanent
expansion, we have a new role for a Data Centre Cluster Manager. Reporting to the Account Director, you are responsible for providing leadership, management, and development of an agreed portfolio of Account based DC Facilities, ensuring financial and operational commitments are met and where practicable exceeded, whilst also supporting … retention and growth. This includes service delivery, P&L oversight and budget management, QHSE, regulatory compliance, people and talent management, operations management, and business development. What this job involves: Provide leadership, coaching and guidance to a defined portfolio, to ensure that contractual commitments ...

Senior Retail Operations Manager

Hiring Organisation
Maybourne
Location
South West London, London, United Kingdom
Employment Type
Permanent
seeking an exceptional Senior Retail Operations Manager to join the Retail team at our Corporate Office on a Fixed Term basis for 12 months . Maybourne owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Beverly Hills, The Maybourne Riviera and The Emory six of the world … capabilities and superior insights, enhancing our unmatched guest experience, and expanding the number of hotels, spas, and residences around the world. The Senior Retail Operations Manager is responsible for driving operational excellence across all retail channels, both online and offline. This role leads strategic planning, operational efficiency initiatives ...

Senior Retail Operations Manager

Location
London, United Kingdom
seeking an exceptional Senior Retail Operations Manager to join the Retail team at our Corporate Office on a Fixed Term basis for 12 months . Maybourne owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Beverly Hills, The Maybourne Riviera and The Emory six of the world … capabilities and superior insights, enhancing our unmatched guest experience, and expanding the number of hotels, spas, and residences around the world. The Senior Retail Operations Manager is responsible for driving operational excellence across all retail channels, both online and offline. This role leads strategic planning, operational efficiency initiatives ...

Senior Project Manager - Service Management Platform

Hiring Organisation
WPP
Location
London, United Kingdom
Salary
£ 80 K
grow. For more information, visit WPP.com.Why we're hiring:This role is responsible for leading the end-to-end delivery of WPP’s Service Management re-platform programme, replacing the current platform with a modern, AI-enabled service management capability. You will be accountable for the planning, coordination … experienced programme delivery leader who can establish strong governance, manage complex dependencies, mitigate risk, and successfully deliver one of WPP’s most significant Service Management transformation programmes. What you'll be doing:Programme & Project Delivery Lead the end-to-end delivery plan for the Service Management Platform programme. ...

Head of Operations

Location
Greater London, England, United Kingdom
looking for a highly organised and proactive Head of Operations to keep our studio running smoothly, enabling the team to deliver exceptional creative work. This role sits at the heart of our business, balancing big-picture thinking with day-to-day operations. Working closely with the leadership team … immediately have the opportunity to begin shaping your future within our highly motivated and passionate team. Your responsibilities (but not limited to) Operations Management Maintain visibility across studio priorities, tracking progress and surfacing key outcomes to the leadership team. Oversee end-to-end operational workflows, processes, and best ...

Operations Director

Hiring Organisation
Sento Talent
Location
Bristol, Avon, South West, United Kingdom
Employment Type
Permanent
Operations Director Up to £125,000 plus Car Allowance and 20% bonus Bristol based Our client, a £100million Technology business based in Bristol, is looking for an Operations Director to join their growing business. This role will be based in their Bristol office, with the potential for European … travel and will be working directly with the Managing Director to ensure the long term and day-to-day operations of the business facilitate the ongoing growth plans and continued success of the business. Operations Director key duties: Oversee Day-to-day operations across the region includingsupply ...

ServiceNow Implementation Specialist

Location
Greater London, England, United Kingdom
satisfaction for both customers and employees.Your roleTechnical Development - Design and develop solutions for ServiceNow workflow applications, including:Customer Experience Workflow Applications - Customer Service Management (CSM), Field Service Management, Customer Service PortalTechnology Experience Workflow Applications - IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management ...

Head of Systems and Tools

Location
Birmingham, England, United Kingdom
data flow between Project Controls Systems and maintain the data integrity (consistency and quality). To be accountable for the consistency of Project Controls Management System Process and Procedures with the Requirements for Project Controls systems Act as the central co-ordinator to collect, and thereafter manage, user feedback … limits as managed by the IT Department Implement approved changes into relevant Project Controls Systems consistent with the approved change and the Change Control Management System procedures To be responsible for ensuring that data submitted from the HS2 supply chain is captured for inclusion into PC systems To provide ...

Senior ServiceNow Certified Technical Architect

Location
Greater London, England, United Kingdom
Role: ServiceNow Certified Technical Architect Location: London A ServiceNow Certified Technical Architect (CTA) in the telecom domain aligns platform capabilities with rigorous telecommunications and Operations Support Systems (OSS/BSS) needs. They define platform roadmaps, lead implementations across multiple modules, and ensure scalable integrations while maintaining enterprise governance …/BSS Integration: Architect seamless integrations between ServiceNow and complex telecom billing, provisioning, and inventory systems (e.g., TM Forum Open APIs). Network & Service Management: Leverage ServiceNow’s Telecommunications Network Inventory (TNI) and Customer Service Management (CSM) modules to streamline service fulfillment and assurance. Telecom Lifecycle: Design workflows ...

Operations Delivery Lead

Hiring Organisation
Hackajob Ltd
Location
Farnborough, Hampshire, South East, United Kingdom
Employment Type
Permanent
Salary
£60,000
underrepresented groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone. Operations Delivery Lead Location: Farnborough (onsite 5 days per week) Security Clearance: Due to the secure nature of the work and our customer requirement, candidate … required to hold DV clearance The Operations Delivery Lead is a strategic leadership position within DXC's Aerospace and Defence Division. You will be responsible for end-to-end operational delivery, service excellence, and continuous improvement of critical defence and aerospace programmes. This is a pivotal role where ...