25 of 25 Operations Management Jobs in England

seeking a Service Delivery Senior Manager (Operations) to lead the overall operational management and performance of the revenue collection service delivered under the programme. The role provides leadership across several operational functions including Back Office System Support, Fraud Management, Sales & Revenue Operations, Base Data Management, IT Operations, and Service Tool Integration. The Service Delivery Senior Manager ensures that all operational services are delivered in accordance with contractual obligations, service level agreements (SLAs), and governance frameworks, while maintaining a strong focus on service reliability, revenue integrity, operational efficiency, and continuous improvement. This role acts ...

Purpose To lead the day-to-day delivery of the Business Unit. This incorporates driving rapid sustainable growth, statutory compliance and governance, the management and development of staff, (operational, sales, contract support and management), the continual development of our customer base and full operational responsibility for the BU. … Lead company and statutory Health, Safety and Quality compliance and standards. Provide leadership for direct reports covering the full spectrum of operational delivery, including operations management, people management; project management and business development ensuring that the company culture and behaviours are displayed at all times. Drive ...

Contact Centre Operations Manager (Digital & Direct Operations Manager) Duration: 6 Months Rate: £650-£750 per day (Inside IR35 via umbrella) Location: West Midlands - Hybrid working options available - Candidates UK wide can be considered We are seeking an accomplished UK based Contact Centre Operations Manager, to lead … role combines hands-on operational leadership with TOM delivery, supporting both day-to-day performance and transformation. The focus of this role is the operations management of the contact centre teams in Cardiff and Glasgow. Some travel is expected as part of the role, so flexibility ...

will be based in their London office, with some travel required to various project sites across the UK. Key Responsibilities: Spearheading day-to-day operations in the data centre environment Overseeing and optimising organisational processes Leading and managing turnkey projects with an emphasis on CSA (Civil, Structural & Architectural … operational performance and implementing improvements Maintaining compliance with industry standards and regulations Travelling to UK project sites as necessary Job Requirements: Extensive experience in operations management, particularly within the data centre or similar industries Strong background in handling turnkey projects, particularly involving CSA & MEP Proficiency in managing ...

Technical and Production Standards and supporting the implementation of processes and SOPs that drive consistency in event production. This position will partner with Project Management, Sales, and Operations teams in determining event technical requirements and communicating event execution with all parties. The Production Manager will report … Director, Project Management or General Manager or Regional Operations Manager subject to function and/or region. Key Job Responsibilities Event Production Management Prepare and communicate technical production & labour schedules, sub-rental requirements, project scope, execution plan and individual responsibilities to team members, vendors and venue partners. ...

Service & Operations Manager (Charity) | London (Hybrid) | £60,000 – £70,000 Are you an experienced IT operations management professional who takes pride in simultaneously driving service improvement whilst delivering BaU and leading a small technical team, all while engaging confidently with non-IT stakeholders? This could … role (minimum two days per week in the office) with a competitive salary and strong benefits package. You'll lead day-to-day IT operations across service desk, infrastructure, and cybersecurity, with overall accountability for service quality, resilience, and continuous improvement. You'll manage a small team directly ...

Role & Responsibilities Consulting & Delivery Lead and deliver consultative client engagements across Life Sciences commercial excellence, including: Sales operations CRM strategy and implementation Field force design and deployment Incentive compensation design and administration Customer dynamic targeting and call planning Alignment design Ad-hoc analytics and field intelligence Advise clients … sales operations strategy, including CRM design, optimization, and adoption across commercial teams Lead CRM-related workstreams covering implementation, data governance, reporting frameworks, and integration with commercial analytics platforms Support clients in aligning CRM capabilities with broader commercial excellence objectives such as targeting, segmentation, and performance tracking. Partner closely with ...

European operations. Responsibilities Technical Leadership & System Availability: Provide technical leadership, support and operational oversight to sustain resiliency and high availability of critical business operations across European and GTH market sessions; monitor production, disaster recovery and certification systems; troubleshoot and drive resolution of issues; analyze and optimize performance of real … Scrum; connect direct reports to others within and across the organization; support training and development; establish operational objectives, policies and procedures; liaise with management and other stakeholders. Platform Configuration Management & Project Oversight: Develop and manage operational initiatives; translate functional plans into operational processes; guide execution and provide project ...

drive continuous improvement Qualifications For development purposes the following knowledge, skills and experience are required. SKILLS AND EXPERIENCE: Extensive experience in project or operations management within data centres, critical infrastructure, or physical security environments. Proven track record leading multi-site projects across the UK. Strong technical knowledge … access control, CCTV, intrusion detection) Desirable: Data Centre Infrastructure (power, cooling, cabling, fitouts) Experience with P&L ownership, budgeting, and financial reporting. Effective stakeholder management, with the ability to engage with clients, end-users, subcontractors, and technical vendors to align scope, budget, and timelines. Deep understanding of compliance frameworks ...

implement Power Platform environment strategy , including design and architecture across environments Execute and maintain governance frameworks , ensuring best practices, compliance, and scalability Oversee platform operations and administration , including monitoring performance, capacity, and usage Manage security, access controls, and data policies across the Power Platform ecosystem Identify and mitigate risks … adherence to organisational standards Provide guidance and support to development teams on Power Apps, Power Automate, and Power BI best practices Ensure proper lifecycle management, including ALM (Application Lifecycle Management) processes Collaborate with stakeholders to align platform capabilities with business needs Key Skills & Experience Strong experience with Microsoft ...

provides L2/L3 support to Business users and has full ownership of the production environment for all key business lines (Exchange platform, Risk management system, Backoffice, Market data and non-trading activities). We are adding strong technology focused team members for various position in the Exchange Production … Support team. Responsibilities Primary responsibility includes but not limited to, User Management: Provide technical support to Sales, Business Users, Institutional and Retail customer base with focus on application support, API support and network connectivity. Incident Management: Identification and resolution of production incidents. The roles requires ...

Technical Supervisor for a growing IT Asset Disposition (ITAD) and electronics refurbishment business in South Yorkshire. This is a hands-on role supporting daily operations within a busy processing environment, working closely with the Operations Manager to ensure smooth workflow across technical device handling and refurbishment activities. … productivity standards Support basic data erasure processes where required Lead and support a small team of operatives on the floor Work closely with the Operations Manager to ensure smooth operations What We're Looking For Experience working with laptops, mobile phones, or electronic devices Strong technical understanding ...

delivery: shaping and delivering on our AI roadmap, managing multiple waves of use‐case development, and bringing practical solutions to life for consultants, operations, and support teams. Key responsibilities include: Leading the end‐to‐end AI use‐case identification and implementation process – from ideation and prioritisation to deployment … opportunities for the firm. Building and maintaining a framework for AI‐driven efficiency, ensuring results are measurable and sustainable. Supporting capability building and change management, training colleagues and champions to adopt new tools. Contributing to thought leadership on AI, innovation, and responsible technology deployment within high‐hazard industries. What ...

deep insights into strategic opportunities for investment. As part of a specialist team of six, you will collaborate across the organisation, particularly within our Operations department to deliver data-driven customer insights and enhance our complaints strategy. Reporting directly to the Head of Complaints Strategy, you will leverage data … Projects: Initiate and manage complaints insight initiatives from problem-solving through to successful implementation alongside internal stakeholders. Trend Identification: Partner with the UK Customer Operations management team to identify real-time dissatisfaction trends and drive initiatives that improve customer outcomes and operational efficiency. Strategy & Risk Management: Manage ...

impactful, commercially critical role within a fast-growing brand from day one. You will be responsible for overseeing and optimising our global online store operations and site development. The successful candidate will bring a strategic mindset, deep hands-on Shopify Markets experience, and a passion for delivering outstanding customer … broad ranging position with significant impact, offering senior level exposure and genuine opportunities to make your mark during the contract period. Key Responsibilities Platform Management & Innovation Managing a small team, oversee the Shopify platform day-to-day, managing API integrations, apps, promo/discount engines, and any tools that ...

Title: DV Cleared Service Operations Manager Location: Corsham Duration: 6 months Rate: up to 550 per day via an approved umbrella company Must be willing and eligible to go through the DV Clearance process Our client, a reputable organisation in the IT sector, is seeking a highly motivated Service … Operations Manager to join their team in Corsham. This is an exciting opportunity to support critical services within a secure environment, working fully on-site. What you'll be doing: Collaborate with FLC and DD J3/J5 teams to plan the projects service deployments. Lead all customer communications ...

approach are understood and aligned with the optimisation business case. Provide high‐level oversight of third party spend approval and governance, partnering with Supplier Management to ensure submissions are timely, complete and aligned to the agreed business case Qualifications Proven experience driving vendor performance and commercial optimisation across contract … models (T&M, managed services, hardware, software). Strong stakeholder management and influencing skills, building effective partnerships across Technology, Procurement, Finance, Risk and Operations. Ability to communicate complex technical and commercial topics clearly and concisely to all levels, including senior leadership. Track record in technology vendor and/ ...

Bring to the Role:* BA/BS degree or equivalent experience required* Minimum of 10 years of experience in HR/IT Service & Operations Management* At least 3 years of experience in Employee Service sales, specifically related to HR/IT use cases.* Strong, consistent track record ...

Responsibilities IT Operations Management - Own daily IT service delivery across the organisation as the primary internal IT lead. Technical Support - Provide hands-on support across hardware, software, networks, and user issues. Cloud Administration - Manage and maintain environments in AWS and Azure , including monitoring, access, and configuration. User Lifecycle … Management - Handle new user setup, onboarding, permissions, and system access. Vendor & Contract Oversight - Manage remaining third-party providers and ensure smooth transition from outsourced services. Compliance Awareness - Support adherence to security and governance standards; MOD-related compliance knowledge is beneficial but not essential. Service Improvement - Implement processes, documentation ...

prominent recruitment agency seeks an experienced Operations Director for a leading On Demand Printing company. This pivotal role involves designing operational strategies, overseeing production units, and managing IT networks to drive efficiency. The ideal candidate will have a strong background in operations management and IT, with excellent ...

About XMP XMP is an AI-enabled field operations management platform built for telecoms, utilities, renewables, and construction. We help customers manage complex field workforces, subcontractors, and project delivery — and we are now building the financial intelligence layer to sit alongside that operational data. We are a founder … invoicing, and workforce performance — will be central to how our customers run their businesses. Second, you will own XMP's internal finance function: management accounts, forecasting, and reporting to the founding team. This role will develop as the business grows. If you are commercially minded and technically capable ...

Matchtech is seeking a dynamic Chief Operating Officer (COO) to join their team in London. This role involves overseeing day-to-day operations in the data centre sector while managing turnkey projects across various sites in the UK. The ideal candidate will possess extensive experience in operations management ...

system so it works smoothly for everyday users. Module Setup: Set up and optimize standard ServiceNow tools, specifically focusing on IT Service and IT Operations Management. Workflow Design: Create smart, automated workflows and organize how IT assets and data connect with each other. System Connections: Connect ServiceNow securely ...

design investigations within the team for improvement projects, and will act as the main interface for the team to the key stakeholders - namely the Operations management teams, and key engineering stakeholders. They will be required to manage the generation of appropriate design improvements with the Operational teams … this role is technical, the key strength of the successful candidate will be the ability to project manage deliverables, and establish key relationships with management teams. This will enable the individual to communicate to the Operational teams the progress of the projects, provide updates, and manage any changes ...

security posture) because conforming to Share's baseline is how they unlock the speeds we deliver. This is closer to standards work than to operations management: it ships as configuration, but it lives as doctrine. Make the architectural calls that don't have a textbook answer … plane goes next, what we retire, and what we keep. Treat the network as a system that learns. Drive the use of AI in operations: anomaly detection across flow and streaming telemetry, predictive failure analysis on optical and routing layers, automated triage and runbook execution, traffic‐engineering and peering ...