Service Operations Specialist - ServiceNow
- Hiring Organisation
- Booking.com
- Location
- Manchester, Greater Manchester, United Kingdom
- Salary
- £ 70 K
memories you make. Through our products, partners and people, we make it easier for everyone to experience the world.Role Overview: The Service Operations Specialist identifies opportunities to improve and scale IT service delivery by analysing operational processes, configuring service platform capabilities, and implementing automated workflows and solutions within ITSM … ITOM environments.The role crosses service operations, process improvement, and platform configuration, working with IT Support, Service Management, and Engineering teams to translate operational challenges into practical, measurable improvements.It is a hands-on, execution-focused role. Success is demonstrated through improved operational efficiency, reliable delivery of service improvements ...