1 to 25 of 47 Operations Management Jobs in England

Head of Service Management & Operations role is responsible for establishing and maintaining world-class service management practices and operational excellence throughout the organisation. This role drives the implementation of ITIL-aligned service management processes while fostering a culture of reliability, continuous improvement, and customer-centricity. … position involves financial and operational oversight of all service management and operations teams, ensuring transparent service delivery with high availability standards and rapid incident resolution. The role manages and limits operational risk to customers while delivering measurable business value through optimised service operations. Key Responsibilities & Requirements Service Management ...

Head of Service Management & Operations role is responsible for establishing and maintaining world-class service management practices and operational excellence throughout the organisation. This role drives the implementation of ITIL-aligned service management processes while fostering a culture of reliability, continuous improvement, and customer-centricity. … position involves financial and operational oversight of all service management and operations teams, ensuring transparent service delivery with high availability standards and rapid incident resolution. The role manages and limits operational risk to customers while delivering measurable business value through optimised service operations. Key Responsibilities & Requirements Service Management ...

strategies Assess product gaps, communicate issues, and contribute to new feature development Customize or develop solutions, articulate value, and support architecture design Minimum Qualifications Operations management, technical acumen, domain knowledge Minimum 5+ years in technology, media, or advertising domains, with proven proficiency in operations management Opportunity … pipeline management, customer conversations Situational leadership, systems thinking, stakeholder management Project management, industry knowledge, consultative skills Team management and problem-solving Additional Details Work Schedule: Hybrid (Mon & Fri remote/flexible) Language: English mandatory (French a plus) Travel: Quarterly to Paris, 1-2 times/year ...

Cross-Module Expertise: Possess deep technical knowledge and architectural experience across a broad range of ServiceNow modules, including but not limited to: Integrated Risk Management (IRM): Policy Management, Compliance & Audit Management, Vendor Risk Management, Business Continuity Management. Security Operations (SecOps): Vulnerability Response, Security Incident Response … Security Dashboards. IT Service Management (ITSM). IT Operations Management (ITOM). Customer Service Management (CSM). Integration Design: Design and oversee the implementation of complex integrations between ServiceNow and other enterprise systems, leveraging various integration methods (e.g., REST, SOAP, JDBC, MID Server). Technical Oversight ...

Cross-Module Expertise: Possess deep technical knowledge and architectural experience across a broad range of ServiceNow modules, including but not limited to: Integrated Risk Management (IRM): Policy Management, Compliance & Audit Management, Vendor Risk Management, Business Continuity Management. Security Operations (SecOps): Vulnerability Response, Security Incident Response … Security Dashboards. IT Service Management (ITSM). IT Operations Management (ITOM). Customer Service Management (CSM). Integration Design: Design and oversee the implementation of complex integrations between ServiceNow and other enterprise systems, leveraging various integration methods (e.g., REST, SOAP, JDBC, MID Server). Technical Oversight ...

Cross-Module Expertise: Possess deep technical knowledge and architectural experience across a broad range of ServiceNow modules, including but not limited to: Integrated Risk Management (IRM): Policy Management, Compliance & Audit Management, Vendor Risk Management, Business Continuity Management. Security Operations (SecOps): Vulnerability Response, Security Incident Response … Security Dashboards. IT Service Management (ITSM). IT Operations Management (ITOM). Customer Service Management (CSM). Integration Design: Design and oversee the implementation of complex integrations between ServiceNow and other enterprise systems, leveraging various integration methods (e.g., REST, SOAP, JDBC, MID Server). Technical Oversight ...

looking for an experienced Security Operations Manager. The ideal candidate will have level of attention to detail, security operations and project management across multiple stakeholders and timezones, flexible with numerous tracking platforms and sheets, and keen on improvement processes and solutions. Prior experience in a a fast … plus in working in the Telco/Infrastructure field with Security focused/priority and managing external vendors and datacenters. Duties and Responsibilities: Datacenter Operations Oversee implementation of physical security policies and procedures. Security & Safety Incident Management Gather/Retrieve Datacenter Reported Incidents and Actioning Perform analysis ...

looking for an experienced Security Operations Manager . The ideal candidate will have level of attention to detail, security operations and project management across multiple stakeholders and timezones, flexible with numerous tracking platforms and sheets, and keen on improvement processes and solutions. Prior experience … plus in working in the Telco/Infrastructure field with Security focused/priority and managing external vendors and datacenters. Duties and Responsibilities: Datacenter Operations Oversee implementation of physical security policies and procedures. Security & Safety Incident Management Gather/Retrieve Datacenter Reported Incidents and Actioning Perform analysis ...

looking for an experienced Security Operations Manager . The ideal candidate will have level of attention to detail, security operations and project management across multiple stakeholders and timezones, flexible with numerous tracking platforms and sheets, and keen on improvement processes and solutions. Prior experience … plus in working in the Telco/Infrastructure field with Security focused/priority and managing external vendors and datacenters. Duties and Responsibilities: Datacenter Operations Oversee implementation of physical security policies and procedures. Security & Safety Incident Management Gather/Retrieve Datacenter Reported Incidents and Actioning Perform analysis ...

academics so require a 2.1 or 1st class STEM degree from a leading international University, and at least AAB at A Level Strong project management skills with the ability to oversee multiple onboarding projects at the same time Able to work effectively both independently and within a team Excellent … environments Experience in implementation, customer support, or a similar role where you interpret customer requirements and configure software solutions Familiarity with workflow tools, document management systems, or AI driven technology Responsibilities for Implementation Specialist: Collaborate closely with customers throughout the onboarding lifecycle to understand their needs and configure ...

strategy, and execution. This role requires strong technical acumen, consultative skills, and the ability to influence solution direction with minimal guidance. Key Responsibilities: Project Management: Plan and manage projects, including timelines, status reporting, issue tracking, and documentation. Facilitate meetings, propose next steps, and resolve roadblocks proactively. Solution Development & Documentation … Product Gap Analysis: Assess gaps in current products based on feedback and metrics. Communicate issues to internal teams and contribute to feature development. Stakeholder Management: Collaborate with manager-level stakeholders to troubleshoot and optimize solutions. Coach internal/external teams on new solutions and industry trends. Required Skills & Qualifications ...

strategy, and execution. This role requires strong technical acumen, consultative skills, and the ability to influence solution direction with minimal guidance. Key Responsibilities: Project Management: Plan and manage projects, including timelines, status reporting, issue tracking, and documentation. Facilitate meetings, propose next steps, and resolve roadblocks proactively. Solution Development & Documentation … Product Gap Analysis: Assess gaps in current products based on feedback and metrics. Communicate issues to internal teams and contribute to feature development. Stakeholder Management: Collaborate with manager-level stakeholders to troubleshoot and optimize solutions. Coach internal/external teams on new solutions and industry trends. Required Skills & Qualifications ...

through FCSA Umbrella Role Description: Project Planning Execution Plan schedule and execute projects to meet deadlines and quality standards superworkscom Day to Day Operations Oversee daily activities assign tasks and monitor progress for efficiency megainterviewcom Process Improvement Develop and implement operational strategies policies and procedures to enhance productivity ziprecruitercom. … Budget Resource Management Manage budgets inventory and resources effectively megainterviewcom Data Analysis Analyze operational metrics to identify trends and improvement areas megainterviewcom Leadership Mentorship Guide and coach team members fostering a culture of excellence superworkscom Compliance Risk Management Ensure adherence to company policies safety standards and regulatory requirements ...

daily work, and career development. What You'll Do Technical DevelopmentDesign and deliver ServiceNow workflow solutions across multiple domains, including: Customer Experience: Customer Service Management (CSM), Field Service Management, Customer Service Portal Technology Experience: IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management … seamless, tailored interactions Use UI Builder and Service Portal to develop role-based dashboards and customized workflows aligned to client needs Integration & Data Management Integrate ServiceNow with external systems such as CRMs, HR platforms, and eCommerce solutions using REST/SOAP APIs and IntegrationHub Manage data migrations and ensure ...

work, and career development. What You'll Do Technical Development Design and deliver ServiceNow workflow solutions across multiple domains, including: Customer Experience: Customer Service Management (CSM), Field Service Management, Customer Service Portal Technology Experience: IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management … seamless, tailored interactions Use UI Builder and Service Portal to develop role-based dashboards and customized workflows aligned to client needs Integration & Data Management Integrate ServiceNow with external systems such as CRMs, HR platforms, and eCommerce solutions using REST/SOAP APIs and IntegrationHub Manage data migrations and ensure ...

Digital Signage Operations Manager Inspire Resourcing are currently recruiting a Digital Signage Operations Manager on behalf of our fantastic client in Mansfield. The Role: Lead the delivery of digital signage projects from planning to completion Work closely with creative, technical and client teams to ensure smooth execution Manage … resources, improve processes and oversee daily operations Develop and mentor a large operations team Build strong client relationships and support account growth Manage suppliers, contracts and vendor performance What You’ll Need: Operations management experience in digital signage or a related environment Strong project management ...

high-performing IT team supporting over 300 users across multiple sites. This is an exciting opportunity to drive strategic IT initiatives, manage infrastructure operations, and deliver impactful projects that shape the organisation's technology landscape. Key Skills & Experience: Networking: CCNA-level knowledge, Cisco, Fortinet, Rukus, VLANs, VPNs, firewalls. Hardware … professionals, fostering a collaborative, service-focused culture. Work with departments to understand IT needs and provide proactive solutions. Offer IT expertise in management meetings to support organisational goals. Infrastructure & Operations Management Oversee daily IT operations, including servers, operating systems, and network infrastructure. Coordinate installations, upgrades ...

high-performing IT team supporting over 300 users across multiple sites. This is an exciting opportunity to drive strategic IT initiatives, manage infrastructure operations, and deliver impactful projects that shape the organisation's technology landscape. Key Skills & Experience: Networking: CCNA-level knowledge, Cisco, Fortinet, Rukus, VLANs, VPNs, firewalls. Hardware … professionals, fostering a collaborative, service-focused culture. Work with departments to understand IT needs and provide proactive solutions. Offer IT expertise in management meetings to support organisational goals. Infrastructure & Operations Management Oversee daily IT operations, including servers, operating systems, and network infrastructure. Coordinate installations, upgrades ...

criteria. Some posts may be restricted to sole UK Nationals for security reasons. Keywords ServiceNow Developer, ServiceNow Engineer, ServiceNow Specialist, ITSM, ITOM, IT service management, IT operations management, Virtual Agent, RPA, JavaScript, Automation, Workflow, Integration, Platform Performance. ...

HRSD will significantly limit effectiveness Lack of ITSM, integrations, or UI capability will prevent you from meeting delivery expectations Essential ServiceNow modules IT Service Management (ITSM) This is the technical backbone of the role. You must be confident in configuring and extending: Incident, Request, Change, and Problem Management CMDB alignment and service mapping dependencies SLAs, approvals, notifications, and service catalogue items Most Technology Experience delivery will anchor here. Customer Service Management (CSM) Absolutely essential. You will be building customer-facing workflows and experiences, including: Customer portals Case management Omnichannel configurations End-to-end customer journey ...

Client Is Hiring: IT Application Operations Engineer! Our client is seeking an experienced and dynamic IT Application Operations Engineer to ensure the stability, reliability, and performance of their mission-critical application ecosystem. This is an exciting opportunity to join a forward-thinking organisation where technology excellence directly empowers … know how to stay resilient under pressure and thrive on solving complex problems, this could be the perfect next step. Key Responsibilities * Application Operations Management - Supporting, managing, and maintaining applications to ensure optimal performance.* Custom Development & Enhancements - Building and maintaining custom features and tools to meet business ...

plus 20% flex fund Infrastructure and EUC Manager required for our leading client based in Central Birmingham. Sitting within the Platforms & Operations function, you'll lead the delivery, maintenance and availability of infrastructure and workplace services - from end-user computing and digital workspaces to meeting room technology. This … unique opportunity to oversee supplier resources, drive innovation and ensure seamless IT operations that enable organisational success. Key Responsibilities: Design and Manage IT Platforms: Lead the design, operation, and performance of IT Infrastructure and Workplace Services, ensuring services meet business objectives, financial targets, and supplier performance standards. Plan ...

plus 20% flex fund Infrastructure and EUC Manager required for our leading client based in Central Birmingham. Sitting within the Platforms & Operations function, you’ll lead the delivery, maintenance and availability of infrastructure and workplace services – from end-user computing and digital workspaces to meeting room technology. This … unique opportunity to oversee supplier resources, drive innovation and ensure seamless IT operations that enable organisational success. Key Skills and Responsibilities: Design and Manage IT Platforms: Lead the design, operation, and performance of IT Infrastructure and Workplace Services, ensuring services meet business objectives, financial targets, and supplier performance standards. ...

Data Operations Manager Hybrid - two days per week onsite in Central London £80k - £90k + bonus & benefits Step into a newly defined data operations management position at the centre of a major data transformation. You’ll lead a small, capable team responsible for the reliability, performance … platforms that power decisions across a complex, regulated organisation. This is a hands-on leadership role, part strategist, part problem-solver - shaping how data operations are delivered across a modern cloud environment (AWS and Azure). If you thrive on improving how data pipelines run, building resilient systems ...

Data Operations Manager Hybrid - two days per week onsite in Central London £80k - £90k + bonus & benefits Step into a newly defined data operations management position at the centre of a major data transformation. You’ll lead a small, capable team responsible for the reliability, performance … platforms that power decisions across a complex, regulated organisation. This is a hands-on leadership role, part strategist, part problem-solver - shaping how data operations are delivered across a modern cloud environment (AWS and Azure). If you thrive on improving how data pipelines run, building resilient systems ...