12 of 12 Operations Management Jobs in the City of London

architectural blueprints for ServiceNow implementations. Cross-Module Expertise: Possess deep technical knowledge and architectural experience across a broad range of ServiceNow modules, including but not limited to: Integrated Risk Management (IRM): Policy Management, Compliance & Audit Management, Vendor Risk Management, Business Continuity Management. Security Operations (SecOps): Vulnerability Response, Security Incident Response, Security Dashboards. IT Service Management (ITSM). IT Operations Management (ITOM). Customer Service Management (CSM). Integration Design: Design and oversee the implementation of complex integrations between ServiceNow and other enterprise systems, leveraging various integration methods (e.g., REST, SOAP, JDBC, MID Server). Technical Oversight & Quality Assurance: Provide technical oversight to development teams, ensuring adherence to architectural patterns, coding standards More ❯

architectural blueprints for ServiceNow implementations. Cross-Module Expertise: Possess deep technical knowledge and architectural experience across a broad range of ServiceNow modules, including but not limited to: Integrated Risk Management (IRM): Policy Management, Compliance & Audit Management, Vendor Risk Management, Business Continuity Management. Security Operations (SecOps): Vulnerability Response, Security Incident Response, Security Dashboards. IT Service Management (ITSM). IT Operations Management (ITOM). Customer Service Management (CSM). Integration Design: Design and oversee the implementation of complex integrations between ServiceNow and other enterprise systems, leveraging various integration methods (e.g., REST, SOAP, JDBC, MID Server). Technical Oversight & Quality Assurance: Provide technical oversight to development teams, ensuring adherence to architectural patterns, coding standards More ❯

future risks Participate in partner reviews and contribute to adoption and engagement strategies Support gap analysis using user feedback and metrics to inform solution development Required Skills Strong stakeholder management and interpersonal communication Experience in vendor management, operations management, project delivery, and process optimization Proficiency in Excel and ability to interpret data and metrics Consultative problem … solving and documentation skills Familiarity with systems thinking and cross-functional collaboration Nice to Have Experience in big tech, SaaS, or vendor operations Understanding of basic technical concepts (e.g., APIs, onboarding flows) Exposure to Salesforce or similar CRM platforms Ready to drive strategic solutions in a high-impact, cross-functional environment? We'd love to hear from you - apply More ❯

Senior Regulatory Operations Manager – Programme Management Location: London, UK (Remote) Contract: 11 months | Inside IR35 Rate: £31.33 per hour Hours: 40 hours per week About the Role: We are looking for an experienced Programme/Operations Manager with a strong background in Projects & technology-driven environments to lead regulatory compliance initiatives across EMEA and globally when required. … Engineering, Data Science, and Policy teams. Analyse risks and implement strategies to ensure regulatory alignment. Communicate programme outcomes to senior leadership and stakeholders. Requirements: 8+ years in programme or operations management, ideally within tech or digital platforms. Proven ability to manage complex projects in matrixed organisations. Strong analytical and problem-solving skills; SQL knowledge is a plus. Excellent … communication and stakeholder management skills. Comfortable working in fast-paced, Creative ambiguous environments. More ❯

SThree are pleased to announce we’re recruiting for a talented Head of IT Infrastructure, Operations and Security to join our team based in our fantastic office space located in London. As Head of IT Infrastructure, Operations & Security , you will lead the infrastructure and operations teams, taking full responsibility for the organisation’s core technology services—including … infrastructure, digital workplace, and IT security. You will ensure the secure design, management, maintenance, and performance of key systems such as networks, datacentres, cloud platforms, servers, and end-user devices. Working closely with business and IT leadership, you will define and deliver the strategic roadmap and high-level design for all infrastructure, digital workplace, and security operations, driving … sectors, helping them to Outpace tomorrow, together. What are the day-to-day tasks? Strategies and Operational control : Develops strategies for managing the cloud infrastructure, Digital Workplace and Security Operations, providing technical leadership to optimise the performance and cost base of the services Monitoring and reporting : Ensures that operational issues are identified, recorded, monitored and resolved. Provides appropriate status More ❯

providers, ensuring performance, SLAs and service quality * Provide leadership to technical staff * Plan and coordinate infrastructure upgrades, migrations and integrations across a growing business portfolio * Manage network and server operations, ensuring uptime, resilience and business continuity. * Oversee the design and deployment of new site networks and connectivity solutions, ensuring standardisation and efficiency * Collaborate with the Security Operations Center … and compliance teams to maintain a robust security posture * Develop and enforce infrastructure policies, processes and documentation to support consistent operations and future scalability * Maintain oversight of infrastructure assets, configuration management and software licensing * Contribute strategically to IT budgeting, vendor management and continuous service improvement initiatives * Provide high-level technical oversight and guidance in areas including: Azure … infrastructure management, network protocols (TCP/IP, DHCP, DNS), firewall operations (preferably FortiGate), WAN/LAN/VPN connectivity, Microsoft and Windows Server environments Requirements * Proven experience in infrastructure/IT operations management within a multi-site environment * Demonstrable experience managing third-party MSPs and IT vendors * Strong leadership and communication skills, with the ability to More ❯

Programme Manager, Business Operations About the Role My client, a next-generation data infrastructure business backed by record-breaking funding, is seeking a Programme Manager to oversee internal business operations across the end-to-end Lead-to-Load (L2L) process - from customer commitment through to deployment and post-handover support. This role ensures customer projects move smoothly through … each phase of the business, coordinating between commercial, finance, operations, and delivery teams. You’ll own the process that turns a signed deal into a delivered service - managing programme visibility, tracking dependencies, and ensuring the right resources, budgets, and equipment are in place. While project managers drive day-to-day deployment, you’ll maintain strategic oversight - connecting the dots … keep programmes on time, on budget, and fully aligned with company objectives. Key Responsibilities Programme Oversight & Governance • Own the end-to-end Lead-to-Load (L2L) process across sales, operations, finance, and delivery functions. • Maintain visibility of all active and upcoming programmes — ensuring dependencies, milestones, and risks are clearly tracked. • Oversee commercial readiness, procurement, and logistics to ensure infrastructure More ❯

is responsible for the planning and control of all day-to-day maintenance activities in cooperation with the Lead Engineer and provide leadership to the site teams, including project management for maintenance related activities. This role is critical to meet Service Level Agreements (SLAs) and deliver client satisfaction, and when applicable being part of a 7x24 shift rotation. What … youll do Operations and Compliance: Lead the planning and execution of equipment or system switching procedures, overseeing the process to guarantee smooth transitions and minimize downtime in data center operations. Responsible for contributing to the DC operating efficiency and the implementation of assigned optimization measures. Consult with site management to provide solutions and adhere to SLAs agreed in … Handle technically complex and challenging situations, troubleshooting, and providing solutions for potential critical infrastructure availability. Maintenance and Repair Works: Oversee and execute maintenance and repair tasks assigned by Site Operations Management or planned by the Technical Ops Planning function. Contributes to decisions and if be mandated take decisions regarding maintenance tasks within local Site Management guidelines. Coordinate More ❯

is responsible for the planning and control of all day-to-day maintenance activities in cooperation with the Lead Engineer and provide leadership to the site teams, including project management for maintenance related activities. This role is critical to meet Service Level Agreements (SLAs) and deliver client satisfaction, and when applicable being part of a 7x24 shift rotation. What … youll do Operations and Compliance: Lead the planning and execution of equipment or system switching procedures, overseeing the process to guarantee smooth transitions and minimize downtime in data center operations. Responsible for contributing to the DC operating efficiency and the implementation of assigned optimization measures. Consult with site management to provide solutions and adhere to SLAs agreed in … Handle technically complex and challenging situations, troubleshooting, and providing solutions for potential critical infrastructure availability. Maintenance and Repair Works: Oversee and execute maintenance and repair tasks assigned by Site Operations Management or planned by the Technical Ops Planning function. Contributes to decisions and if be mandated take decisions regarding maintenance tasks within local Site Management guidelines. Coordinate More ❯

Group Data Operations Manager Hybrid - two days per week onsite in Central London £80k - £90k + bonus & benefits Step into a newly defined data operations management position at the centre of a major data transformation. You’ll lead a small, capable team responsible for the reliability, performance, and observability of modern data platforms that power decisions across … a complex, regulated organisation. This is a hands-on leadership role, part strategist, part problem-solver - shaping how data operations are delivered across a modern cloud environment (AWS and Azure). If you thrive on improving how data pipelines run, building resilient systems, and driving operational excellence, this is your chance to make a visible impact in a high … profile business. What You’ll Do Lead data operations and second line support to ensure data pipelines, platforms, and integrations run reliably with full observability and proactive monitoring. Optimise performance across Snowflake and connected data platforms, driving continuous improvement and automation. Define and embed support models and operational standards for new data products and APIs. Guide a small, experienced More ❯

Report to the IoTDE Geo Sales Head. Your Profile Essential skills/knowledge/experience: Significant experience in Consulting Sales, Pre-sales, and Solutioning for Digital Engineering and Manufacturing Operations, as well as Smart Manufacturing (covering Industry 4.0, IoT technologies, solutions, and services) across Discrete and Process industries such as Aero, Auto, CPG, Life Sciences, Energy, Chemical, Heavy Engineering … in the sector. Experience engaging with CXO and Director-level executives across IT and Business functions within client enterprises. Strong grasp of Digital Engineering and Smart Manufacturing concepts, Manufacturing Operations Management, IT-OT convergence, Edge-to-Cloud technologies, Digital Twins, and Connected Digital Enterprises. Proven track record of collaborating within a matrix organization and managing onsite-offshore delivery More ❯

Managerto Plan, manage, and execute infrastructure and technology projects to ensure efficient completion within budget and deadlines.Join us in shaping the future of connectivity! Your passion for project and operations management and can-do attitude will be your most important attributes, but the following experience will also help: Proven experience managing infrastructure and technology projects across multiple sites. … Strong understanding of project management methodologies and tools such as MS Project and Fieldwire. In-depth technical knowledge of infrastructure and network technologies, including copper and fibre optic cabling. Experience in client-facing roles and managing relationships with enterprise clients and stakeholders. Certified Telecommunications Project Manager qualification (CTPM) and ECS Network Infrastructure Managers Card. Location : Remote - Covering the Greater More ❯