Information Technology Operations Manager
Birmingham, England, United Kingdom
PinkWorm Recruitment
IT Operations Manager | Birmingham (Office-Based) | Salary to £54,000 + £4,800 Car Allowance + Expenses | Permanent We are seeking an experienced IT Manager/IT Group Manager/IT Infrastructure Lead/IT Operations Lead to take on a hands-on leadership role overseeing IT operations, CRM platforms, telephony, infrastructure, and business … operational ownership. About You: Strong hands-on experience with CRM and insurance systems (Acturis, Open GI, SSP). Experience with Monday.com and consultancy-focused CRMs. Proven background in IT operations, infrastructure, and telephony (VoIP) . Confident managing workflows, automation, integrations, APIs, and data tools (Excel, SQL). Understanding of cyber security , compliance, AI policy, and due-diligence requirements. Ability … of business systems (finance, HR, payroll, training tools). .NET, SQL Server, or similar enterprise environments. Experience supporting regulated businesses with audits and compliance. Role Overview: As the IT Operations Manager , you will ensure the smooth, secure, and efficient operation of the Group’s systems, including CRMs, telephony, business platforms, and IT infrastructure. You will work closely with More ❯
Posted: