2 Operations Manager Jobs in the City of London

New Vacancy - Underwriting Operations Manager City of London | Hybrid Lloyd's Insurer HFG are currently recruiting for a leading Lloyd's Insurer who are seeking a Operations Manager to join their growing team. This role will provide oversight and responsibility for the active operations management … of business responsibility. London Market experience is essential for this role as well as previous experience leading projects and managing teams from a Underwriting Operations perspective. Understanding of Process Improvement initiatives and proven experience of supporting the migration of processes to offshore providers is also needed for this position. … Key Responsibilities Facilitate communication and collaboration between Europe Operations and BPO vendor partners. Aid in the planning and execution of BPO migrations. Establish performance metrics and ensure contractual service levels are met, including SLAs measuring timeliness, quality, productivity, and customer experience. Monitor SLA performance and provide updates to management more »

Operations Governance Manager | Lloyd's Syndicate | £60,000 DOE Finitas have partnered with an innovative and expanding syndicate, and seeking an experienced Operations Governance Manager to join their dynamic Business Operations Team. This role offers a fantastic opportunity for a seasoned professional with an insurance … develop your skills and make a real difference. Fast-Paced Growth: Be part of a small, rapidly growing team, reporting to the Head of Operations and collaborating closely with the Operations Manager and the Internal Credit Control Manager. Exciting Development Stage: Play a key role in driving … queries. Provide key control information for Internal Audit and update control documents. Ensure timely completion of Business Working Group Packs (IT/Outsourcing/Operations). Review, update, and develop documentation for operational policies and processes. Support various Operational Regulatory Reporting activities. What They're Looking For: Dynamic Team more »