St. Ives, Cambridgeshire, East Anglia, United Kingdom
M Group
We deliver full network cycle services for fixed, private and mobile operators. Private networks- We find the best technology, manage assets and refresh systems. With 24/7 network operations, we keep things running smoothly, while operating comprehensive network repair and maintenance to keep everything in top shape. Want to come and be a part of it? What will … you be doing? The OperationsManager oversees service desks within the NOC and cyclical maintenance, ensuring customer needs are met through communication, prioritisation, escalation, and resolution. Reporting to the Head of Service Delivery, the role leads the Service Desk Team, drives continual improvement, and collaborates across Managed Services including Field Engineers, PMO, Service Managers, and Third Parties. Responsibilities … ambition, and collaborationdemonstrated through adaptability, accountability, ethical conduct, and stakeholder trust. Qualifications span leadership, ITIL, Prince2, Agile, and business continuity. Experience includes team management, service delivery, facilities and network operations, customer/supplier relations, and managing growth in fast-paced environments. Whats in it for you? We offer a range of benefits designed to support your life in and More ❯
St. Ives, Cambridgeshire, East Anglia, United Kingdom
M Group
We deliver full network cycle services for fixed, private and mobile operators. Private networks- We find the best technology, manage assets and refresh systems. With 24/7 network operations, we keep things running smoothly, while operating comprehensive network repair and maintenance to keep everything in top shape. Want to come and be a part of it? What will … you be doing? The OperationsManager will strategically lead our Service Desk and NOC functions, managing managers rather than performing day-to-day tasks, and reporting to the Service Delivery Director; you will set direction for resource planning, commercial activity and supplier spend while holding accountability for SLA, OLA and KPI delivery through strong governance, escalation and performance … risk and issue mitigation, business continuity and major-incident/change governance; produce executive reporting on performance, capacity and costs; ensure compliance and audit readiness; and coach and develop manager-level colleagues to build capability and a collaborative culture aligned with MGroup values. What youll bring? Youll bring demonstrable experience managing managers in Service Desk/NOC/contact More ❯
Senior Operations & Maintenance (O&M) Manager - BESS Remote with Nationwide and International Travel £70'000 - £100'000 + Private Health Care + Holidays + Pension Are you a seasoned O&M Manager with experience working on utility-scale renewable infrastructure, eager for an autonomous role where you can enhance your leadership career and contribute to prestigious BESS … a result they are now looking to expand their passionate team of industry experts to continue on their upward trajectory. In this role you will be responsible for leading operations and maintenance activities on battery energy storage sites across the country. Responsibilities include managing O&M activities on site, mentoring engineers, organising schedules and call-out rotas, monitor site …/stakeholder relationships, acting as technical liaison *Carry out O&M activities when required *Nationwide and International travel, on-call work and stayaways required The Person: *Experienced O&M Manager *A background working on utility-scale BESS or Solar PV systems *Qualified in electrical/electro-mechanical discipline *Full UK driving license Reference Number: BBBH263621 To apply for this More ❯
