Business Data Analyst
- Hiring Organisation
- Hackajob Ltd
- Location
- Farnborough, Hampshire, South East, United Kingdom
- Employment Type
- Permanent
meet invoice deadlines. ITSM Data Analysis & Reporting Extract, transform and analyse data from enterprise ITSM platforms and operational systems to produce accurate service performance reports, dashboards and management information. Report on incidents, problems, changes, requests, assets, configuration items, service levels and other relevant operational measures. Develop and maintain reporting … level metrics. ITSM Platform & Data Extraction: Practical experience using enterprise ITSM platforms, such as ServiceNow or BMC Remedy, to extract and validate data through reports, queries, filters or equivalent reporting capabilities. Advanced Spreadsheet Skills: Strong Microsoft Excel skills, including complex formulae, lookups, pivot tables, data validation, reconciliation and workbook ...