of contact fault resolution Monitor the status and progress using the provided incident logging system for assigned incidents and workflow tasks CANDIDATE REQUIREMENTS Independent skills Team work skillsOrganisationalskills Good written and oral communication skills Self-Motivated Sound like you? Then send us an more »
Specification Qualifications Essential GCSEs Grade A-C, or equivalent (including English, Mathematics) Knowledge and Experience Essential Excellent analytical and problem-solving skills. Excellent Microsoft skills, including advanced Excel, with experience of presenting and manipulating complex data. Practical and Interllectual Skills Essential Good planning and organisationalskills to meet tight deadlines. Personal Qualities Essential Proven planning and organisationalskills and the ability to multitask and juggle conflicting deadlines and workloads. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be more »
about Incident progress Ensure data protection process rules are abided to at all times. To act on any other reasonable request from a manager. Skills, Knowledge and Expertise Interpersonal skills, such as telephony skills, communication skills, active listening and customer care training Business awareness: specific knowledge … for which support is being provided Software and applications expertise to a level appropriate to diagnose and resolve the majority of incidents Fault diagnosis skills Support tools and techniques Awareness training and tutorials in new systems and technologies, prior to their introduction Processes and procedures (Incident, Change , Knowledge and … Problem) Wider overview of ITSM processes and procedures Customer service experience must be customer focussed with excellent communication skills and happy to be customer facing Strong personal development and motivational skills required to be flexible, positive and have good organisational and interpersonal skills Must be patient more »
seeking a temporary Administrative Assistant to join our clients team for a number of weeks. This is a great opportunity for someone with strong organisationalskills and a keen eye for detail who thrives in a fast-paced environment. In this role, you will be responsible for: Updating … etc.). You'll be a great fit for this role if you have: Excellent attention to detail and strong accuracy skills. Strong computer skills and experience using database software (a plus). Clear and concise communication skills, both written and verbal. The ability to work independently while more »
including Datix. Able to produce data and statistics from the systems as required. Understanding of Data Protection. Experience is System Administration & Management. Advanced computer skills, excellent knowledge of IT Systems and Windows applications. Desirable Knowledge of Ambulance Service policy and procedures. Previous Ambulance Service experience. Experience in Data Input …/Collection. Previous Experience of delivering System training. Practical and Intellectual Skills, Personal Qualities, Abilities and Attributes Essential Able to maintain a professional approach with good communicational and networking skills at all levels and good networking skills. Ability to work under pressure, prioritise work and meet rigid timescales … and demonstrate good organisational skills. Ability to work on one's own or as part of a multidisciplinary team. Desirable Able to travel between a variety of locations as part of carrying out the role. Full UK Driving licence (up to 3 points may be considered, dependent on point more »