IT Helpdesk Apprentice
Dedworth, Windsor, Berkshire, England, United Kingdom
QA
and gain hands-on experience, working alongside knowledgeable IT professionals who are ready to share their expertise. While you complete your IT Support apprenticeship, you’ll build real-world skills and grow your confidence, setting the stage for a rewarding career in technology. Key responsibilities: Diagnose and resolving technical issues across laptops, desktops, mobile phones, and tablets Deliver both … to customers Setting up and configuring networking hardware and infrastructure Installing IT equipment and structured cabling systems Handling incoming calls and logging service requests in the CRM system Desired skills and attributes: Self-motivated with a strong ability to build positive relationships with customers Confident, professional, with a customer-focused mindset Demonstrate a proactive commitment to continuous learning and … adapting to new processes Excellent interpersonal and communication skills Team player who contributes effectively to group success Strong organisational skills with the ability to manage and prioritise workloads efficiently Full UK driving licence preferred but not essential Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents More ❯
Employment Type: Full-Time
Salary: £17,000 per annum
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