7 of 7 PSTN Jobs

ISDN, T1, wireless Background in cloud-based communication solutions like Office 365 and Microsoft Teams Technical writing experience Understanding of Ethernet cable and phone line termination General Telephony understanding (PSTN, POTS, PRI, TDMs, SIP) Preferred Experience and Certification: At least 2 years of experience troubleshooting enterprise network systems. Understanding of Voice/VoIP service Understanding of subnetting within WAN & LAN More ❯

ideas to improve efficiency and reduce incident volume What were looking for Experience in a 1st line support role with strong troubleshooting skills, including knowledge of Networking, VoIP, SIP, PSTN and mobile networks. A customer-focused mindset and excellent communication skills A keen interest in expanding your technical knowledge and progressing to second-line support Ability to work independently and More ❯

This role requires deep technical knowledge, strong problem-solving skills, and the ability to lead critical projects. Key Responsibilities Technical Support Provide support for telecommunications systems, including VoIP, SIP, PSTN, and mobile networks. Resolve complex technical issues escalated from Support teams. Conduct root cause analysis for recurring issues and implement long-term solutions. System Maintenance Perform advanced configuration, maintenance, and … level position. Technical Skills Proficiency in telecom network infrastructure, including routers, switches, firewalls, and other telecom equipment. In-depth knowledge of telecommunications protocols and systems such as VoIP, SIP, PSTN, and mobile networks. Experience with telecom monitoring and diagnostic tools. Familiarity with telecom regulatory and compliance requirements. Soft Skills Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. More ❯

and integration of customer engagement solutions built on platforms such as NICE CXone and Genesys along with hands-on telecoms or VoIP engineering experience and deep understanding of SIP, PSTN, SBCs and IP telephony? Here at ARM we are recruiting for a full time permanent Senior CCaaS Engineer for a global IT services and consultancy client of ours. Our client … aligned with customer experience objectives. . Ensure solution configurations are resilient, scalable, and meet compliance and security standards. Telephony and Infrastructure: . Manage configurations and troubleshooting for SIP trunks, PSTN access, SBCs, and PBX systems. . Implement contact centre components within NICE CXone, Genesys Cloud or Avaya platforms. . Design and support emergency routing and system failover scenarios. Application Integration … VoIP engineering roles, with at least 2 years in contact centre environments. . Strong experience with NICE CXone, Genesys or Avaya contact centre platforms. . Deep understanding of SIP, PSTN, SBCs, and IP telephony fundamentals. . Integration experience with CRMs and enterprise systems using web services/APIs. . Strong communication and stakeholder management skills. Preferred Skills: . Certifications in More ❯

purely operational support background. The successful candidate must have strong experience in Microsoft Teams Voice administration and end-to-end UC migrations , particularly transitioning services from legacy voice platforms (PSTN, Avaya, etc.) to MS Teams . This is an on-site role across East London, Luton, and Bedfordshire , with frequent travel between sites -- own transport is essential . The candidate … and manage Teams-certified handsets (Yealink or equivalent). Apply best practice for numbering, naming conventions, and governance. Telephony Migrations & Support Migrate services from legacy systems (Avaya, BT, MSD, PSTN, etc). Coordinate number PORTs with telco suppliers and ensure smooth cutovers. Test inbound/outbound routing, call flows, and contingency arrangements. Provide second and third-line UC engineering support … public/health organisations. Experience working with third-party telecommunications providers, including number PORTs. Experience working with multiple UC/Voice platforms (Avaya, Cisco VOSS/CUCM, BT, Centrex, PSTN, hosted VoIP). Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a More ❯

role, you'll re-engage with dormant or unmanaged accounts, uncover new opportunities, and build strong, lasting partnerships. You'll play a key part in guiding businesses through the PSTN/ISDN switch-off, helping them transition to modern, scalable solutions in connectivity, VoIP, cloud, and security. Key Responsibilities Reconnect with dormant or unmanaged accounts, building trust and long-term … relationships Identify opportunities for product sales and upselling across our portfolio Educate clients on the PSTN switch-off, positioning us as their trusted migration partner Deliver tailored solutions in connectivity, VoIP, cloud, and cyber security Present proposals, negotiate deals, and close business confidently Collaborate with internal teams to ensure smooth onboarding and ongoing support What We're Looking For Proven More ❯

The Voice & Unified Communications Product Manager is responsible for the full lifecycle, commercial performance, and strategic direction of the company's Voice and UC portfolio, spanning telephony, SIP services, PSTN replacement technologies, SBC architecture, UCaaS, CPaaS, CCaaS integrations, and Microsoft Teams Voice. This role is responsible for overseeing the roadmap, collaborating with Engineering and Architecture to design solutions, managing suppliers … remain competitive, reliable, modern, and scalable, ensuring a seamless customer experience from provisioning to support. A core focus will be to examine customer requirements, regulatory modifications, the effects of PSTN discontinuation, vendor strategies, and market dynamics to influence product development. You'll establish specific objectives and key results that correspond with revenue enhancement, margin growth, churn mitigation, and increased reliability. More ❯