8 of 8 PSTN Jobs

ideas to improve efficiency and reduce incident volume What were looking for Experience in a 1st line support role with strong troubleshooting skills, including knowledge of Networking, VoIP, SIP, PSTN and mobile networks. A customer-focused mindset and excellent communication skills A keen interest in expanding your technical knowledge and progressing to second-line support Ability to work independently and More ❯

specialize in a particular area. Core skills, knowledge and experience required The ideal candidate is a junior PM or associate who can manage spreadsheets and follow instructions. Specific telecoms, PSTN, or WLR experience is not required. General project management skills and the ability to "turn the handle" are the key requirements. The role aligns with the previously mentioned "junior STM More ❯

specialize in a particular area. Core skills, knowledge and experience required The ideal candidate is a junior PM or associate who can manage spreadsheets and follow instructions. Specific telecoms, PSTN, or WLR experience is not required. General project management skills and the ability to "turn the handle" are the key requirements. The role aligns with the previously mentioned "junior STM More ❯

This role requires deep technical knowledge, strong problem-solving skills, and the ability to lead critical projects. Key Responsibilities Technical Support Provide support for telecommunications systems, including VoIP, SIP, PSTN, and mobile networks. Resolve complex technical issues escalated from Support teams. Conduct root cause analysis for recurring issues and implement long-term solutions. System Maintenance Perform advanced configuration, maintenance, and … level position. Technical Skills Proficiency in telecom network infrastructure, including routers, switches, firewalls, and other telecom equipment. In-depth knowledge of telecommunications protocols and systems such as VoIP, SIP, PSTN, and mobile networks. Experience with telecom monitoring and diagnostic tools. Familiarity with telecom regulatory and compliance requirements. Soft Skills Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. More ❯

Responsibilities 1. Advanced Telecom Operations & Escalations Serve as the final L3 escalation point for telecom incidents including SIP failures, PRI issues, MPLS/SD-WAN outages, QoS degradation, and PSTN connectivity failures. Troubleshoot complex issues involving call routing, SBCs, voice gateways, QoS policies, jitter/latency anomalies, and WAN circuit performance. Perform deep-dive analysis using CDRs, SIP logs, traces … best practices. Develop knowledge base articles, training materials, and SOPs. Participate in roadmap discussions and recommend technology evolution. Required Technical Skills Expertise in telecom technologies: SIP, RTP, PRI, ISDN, PSTN, DID, SS7. Hands-on experience with: Voice gateways (Cisco, AudioCodes, Ribbon, Avaya) SBC platforms UC systems (CUCM, Avaya, Teams Direct Routing) Strong understanding of WAN technologies: MPLS, SD-WAN, VPN More ❯

customer and channel requirements plus prioritising these for development or resolution Who You Are Ability to work strategically, yet translate into tangible plans and deliverables Extensive broadband and traditional PSTN service product knowledge, including understanding of how customers consume and exploit these products Good understanding of UC and IoT products and how these can be combined to create complete solutions … and basis for propositions Experience with BT/Openreach products and the processes and systems associated with PSTN and new copper and fibre products Good customer facing and presentation skills Able to provide guidance and advice on the technology requirements, platforms, infrastructure and any other technical considerations Able to resolving conflicting requirements/demands and understanding if or when to More ❯

The Voice & Unified Communications Product Manager is responsible for the full lifecycle, commercial performance, and strategic direction of the company's Voice and UC portfolio, spanning telephony, SIP services, PSTN replacement technologies, SBC architecture, UCaaS, CPaaS, CCaaS integrations, and Microsoft Teams Voice. This role is responsible for overseeing the roadmap, collaborating with Engineering and Architecture to design solutions, managing suppliers … remain competitive, reliable, modern, and scalable, ensuring a seamless customer experience from provisioning to support. A core focus will be to examine customer requirements, regulatory modifications, the effects of PSTN discontinuation, vendor strategies, and market dynamics to influence product development. You'll establish specific objectives and key results that correspond with revenue enhancement, margin growth, churn mitigation, and increased reliability. More ❯

The Voice & Unified Communications Product Manager is responsible for the full lifecycle, commercial performance, and strategic direction of the company's Voice and UC portfolio, spanning telephony, SIP services, PSTN replacement technologies, SBC architecture, UCaaS, CPaaS, CCaaS integrations, and Microsoft Teams Voice. This role is responsible for overseeing the roadmap, collaborating with Engineering and Architecture to design solutions, managing suppliers … remain competitive, reliable, modern, and scalable, ensuring a seamless customer experience from provisioning to support. A core focus will be to examine customer requirements, regulatory modifications, the effects of PSTN discontinuation, vendor strategies, and market dynamics to influence product development. You'll establish specific objectives and key results that correspond with revenue enhancement, margin growth, churn mitigation, and increased reliability. More ❯