5 of 5 PSTN Jobs

team. Foster a culture of accountability, continuous improvement, and operational excellence. Required Technical Skills Strong leadership-level knowledge of SIP, RTP, PRI/ISDN, PSTN, DID, SS7, and enterprise voice technologies. Experience managing: SBC platforms (AudioCodes, Ribbon, Cisco, Avaya) Voice gateways and UC platforms (CUCM, Avaya, MS Teams Direct Routing ...

reduce incident volume What were looking for Experience in a 1st line support role with strong troubleshooting skills, including knowledge of Networking, VoIP, SIP, PSTN and mobile networks. A customer-focused mindset and excellent communication skills A keen interest in expanding your technical knowledge and progressing to second-line support ...

knowledge, strong problem-solving skills, and the ability to lead critical projects. Key Responsibilities Technical Support Provide support for telecommunications systems, including VoIP, SIP, PSTN, and mobile networks. Resolve complex technical issues escalated from Support teams. Conduct root cause analysis for recurring issues and implement long-term solutions. System Maintenance … telecom network infrastructure, including routers, switches, firewalls, and other telecom equipment. In-depth knowledge of telecommunications protocols and systems such as VoIP, SIP, PSTN, and mobile networks. Experience with telecom monitoring and diagnostic tools. Familiarity with telecom regulatory and compliance requirements. Soft Skills Excellent problem-solving and analytical skills. Strong ...

Escalations Serve as the final L3 escalation point for telecom incidents including SIP failures, PRI issues, MPLS/SD-WAN outages, QoS degradation, and PSTN connectivity failures. Troubleshoot complex issues involving call routing, SBCs, voice gateways, QoS policies, jitter/latency anomalies, and WAN circuit performance. Perform deep-dive analysis … articles, training materials, and SOPs. Participate in roadmap discussions and recommend technology evolution. Required Technical Skills Expertise in telecom technologies: SIP, RTP, PRI, ISDN, PSTN, DID, SS7. Hands-on experience with: Voice gateways (Cisco, AudioCodes, Ribbon, Avaya) SBC platforms UC systems (CUCM, Avaya, Teams Direct Routing) Strong understanding ...

Manager is responsible for the full lifecycle, commercial performance, and strategic direction of the company's Voice and UC portfolio, spanning telephony, SIP services, PSTN replacement technologies, SBC architecture, UCaaS, CPaaS, CCaaS integrations, and Microsoft Teams Voice. This role is responsible for overseeing the roadmap, collaborating with Engineering and Architecture … scalable, ensuring a seamless customer experience from provisioning to support. A core focus will be to examine customer requirements, regulatory modifications, the effects of PSTN discontinuation, vendor strategies, and market dynamics to influence product development. You'll establish specific objectives and key results that correspond with revenue enhancement, margin growth ...