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Service Desk Analyst

Clearance Required: DV... Responsibilities: Whilst working as part of a team, provide focused customer service whilst being responsible for managing open incidents, in line with industry best practice guidelines and the contract Service Level Agreement (SLA)... * Ownership of incident management tickets through a structured process of investigation to determine resolution... *...
Gloucestershire -
CGI
Salary: £25000 - £32000 per annum
Posted: 22 days ago