areas including Office 365, Networking, Windows Desktop Support and Backups. Ideally 2-3yrs experience. Key Responsibilities: Manage tickets logged in our IT Service Management System and prioritise these in relation to the set SLA agreement in place with the customer, the risk and approximate amount of time required … areas; O365; An ability to work to tight deadlines and manage priorities; A minimum of 2 years working within a dedicated IT department; VMware; management, and deployment of Virtual Machines; Automated Patchmanagement via WSUS and third-party tools; End user support ie. Windows 10/Windows … exceptional levels of customer service and care; Good communication, organisation and presentation skills including the ability to write clear and concise proposals; Strong time management and coordination skills; Ability to work to tight deadlines; Up to date knowledge of technologies. Qualifications Microsoft, Cisco, VMware & Veeam certifications (desirable but not more »
and support for IT projects and initiatives, contributing to the overall success of the IT department. Perform routine maintenance tasks, such as software updates, patchmanagement, and system backups, to ensure the stability and security of IT systems. Document processes, procedures, and configurations to maintain comprehensive system documentation more »
Kingston Upon Hull, East Riding of Yorkshire, United Kingdom Hybrid / WFH Options
Principal IT
Experience Required: 2 years of 2nd/3rd Line IT Support Windows 10/11 Support experience including WDS Remote Desktop Support experience Software patchmanagement experience Layer 2 Networking and Wi-Fi experience Desirable Skills: MacOS Support and Deployment Exchange Online management OneDrive\SharePoint managementmore »
Call rotation Troubleshoot/resolve hardware and software issues with Windows systems as needed Monitor Windows server performance and availability Promote and maintain server patchmanagement practices Provide metrics for capacity management purposes Monitor server load and implement load balancing when needed Identify, upgrade, and replace server more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Reed Technology
communication and teamwork abilities. Attention to detail and a proactive mindset. Ability to adapt to a fast-paced environment. Knowledge required for this role: Management of local firewalls for endpoints Securing software for remote devices Familiarity with anti-virus software Experience with Windows 365 Familiarity with Windows Intune and … patchmanagement software Experience with Mimecast Benefits: Future progression through our development program Company/team events throughout the year Company pension contribution (increases with length of service) Free on-site parking 30 days annual leave, including Bank Holidays (increases with length of service) Cashback on online purchases more »
assessments to identify weaknesses in systems and applications Incident Response: Collaborate with senior engineers to respond to security incidents, investigate breaches, and mitigate risks PatchManagement: Assist in applying security patches and updates to systems Security Monitoring: Monitor logs and alerts for signs of unauthorized access or suspicious more »
and effective operation of their day-to-day systems. Key Responsibilities: · Assisting in the development and implementation of an ITIL-based Internal I.T Service Management system. · Managing incident, problem, change, and request processes. · Conducting root cause analyses and patch management. · Overseeing IT asset inventory and maintaining the endpoint … Windows 10/11. · ITIL certification is beneficial, along with a basic understanding of networking. · Experience or certifications in MDM, Apple, and Android device management are highly valued. This position offers a fantastic opportunity for an individual looking to contribute significantly in a dynamic and technology-driven environment. For more »
Sheffield, South Yorkshire, Yorkshire, United Kingdom
SF Recruitment (Tech)
managing the global IT support function, ensuring the delivery of high-quality technical services. The role requires a deep understanding of ITIL-based service management, experience with SLAs and KPIs along with strong networking experience and Microsoft hybrid solutions. About You Must have a strong technical skillset and come … laptops, mobile devices, and software applications. Solid understanding of cybersecurity best practices to ensure the security and integrity of IT systems. Security vulnerabilities and patch management. more »
