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Service Delivery & Performance Analyst

Northampton, Northamptonshire -
Experis Ltd
Reporting into the WFM CoE Service Delivery and Performance Manager (Risk), with responsibility for driving performance and supporting the development of the Virtual team... Performance Management / Performance Development... Understanding of load balancing and blending of contact centre resource across multiple functions to achieve optimum performance. An understanding of Contact Centre...
Rate: £280 - £300 per day
Posted: 3 hours ago