Head of Service, Performance and Cost Management
- Hiring Organisation
- Hays
- Location
- England, United Kingdom
Head of Service, Performance and Cost Management Reporting to : Director of Technology Operations & Optimisation Location: UK & Germany Role Objectives : The Head of Service, Performance & Cost Management is responsible for the global governance, reporting, and optimisation layer of Technology Operations & Optimisation. This includes service performance, demand & capacity, FinOps … transparency, operational control, financial predictability, and strategic optimisation across the entire Technology Run organisation. The role is specifically accountable for managing and optimising the performance of Cognizant as the primary managed services partner, ensuring service excellence, contractual compliance, financial efficiency, and seamless integration across all operational towers. Key Results ...