5 of 5 Performance Management Jobs in Hertfordshire

within an international procurement domain, managing spend across software, hardware, IT services, networks, and cyber. As the Vendor Manager, you will lead Vendor Relationship Management (VRM)/Supplier Relationship Management (SRM) for critical digital and IT vendors, embedding best practice and driving value from key contracts and partnerships. … Responsibilities Lead Vendor Management/Supplier Relationship Management across Digital Services & Solutions Own the Vendor Management strategy for key IT and software vendors and contracts Build strong relationships with senior internal stakeholders and strategic vendors Develop and manage vendor frameworks, SLAs, KPIs, and performance metrics Manage ...

with exposure to software, hardware, IT services, networks, and cyber. As the Supplier Relationship Manager (Vendor Manager), you will lead Supplier/Vendor Relationship Management (SRM) for critical digital and IT suppliers, embedding SRM best practice and driving value from key contracts and partnerships. Key Responsibilities Lead Supplier Relationship … Management/Vendor Management across Digital Services & Solutions Own SRM strategy for key IT and software suppliers and contracts Build strong relationships with senior internal stakeholders and strategic vendors Develop and manage SRM frameworks, SLAs, KPIs, and performance metrics Manage contracts across the full lifecycle, including renewals ...

shaping operational standards, driving maturity, and ensuring analysts are supported, developed, and set up to succeed.As SOC Operations Manager, you will: Lead, mentor, and performance-manage SOC analysts and team leads, creating a strong, accountable, people-first culture Run SOC operations in a multi-client/MSSP-style environment … processes and CREST-aligned best practices Act as the senior point of contact for customers and internal stakeholders, clearly articulating risk, impact, and SOC performance Maintain operational readiness and contribute to industry accreditations and audits Hold budgetary and resource planning responsibility To secure this role, you must have ...

international technology solutions provider. You’ll deliver remote support to enterprise clients across sectors including Finance, Manufacturing, and Retail, ensuring high availability and optimal performance of critical infrastructure. Key Responsibilities Provide 1st and 2nd line remote support for IBM i/Power Systems environments Monitor and manage enterprise systems … senior Service Desk or Operations role Strong IBM i (Power i) expertise in enterprise environments Experience with IBM i OS, BRMS, work & performance management Knowledge of SQL, CL, SSL, key management, virtualisation and HA solutions (e.g. Mimix) Familiarity with monitoring and ticketing tools (e.g. Jira) Excellent problem ...

processes by verifying equipment lists and required maintenance for bid levelling and contract comparison between vendors. Provides input in evaluating vendor satisfaction and performance, while managing the sites maintenance and repair budget Creates timelines, prioritizes and implements work plans to ensure major tasks are completed in accordance with best … preventive maintenance completion, deferral, and corrective work order metrics as requested Ensures that all preventative and corrective maintenance documentation is organized within the document management system to ensure each site is audit ready at all times Maintains CMMS data, to include, but not limited to: complete list of company ...