3 of 3 Performance Management Jobs in Hertfordshire

Manager to join our team and play a pivotal role in managing IT operations, service delivery, and supplier relationships. This is a dynamic position that blends technical oversight, project management, and team leadership to ensure the smooth running of critical digital services across the organisation. The role is a hybrid role that will include onsite attendance at our office … in Stevenage on a weekly basis You will be responsible for: The day-to-day support of all applications, infrastructure and communications equipment Management of Service Desk, 2nd and 3rd line engineers Working and liaising with users, 3rd party providers, stakeholders and other team members to resolve technical issues and problems which have been escalated to you Creating technical … You will also be required to provide out of hours escalation support to the out of hours engineers every other week About you Essential Strong knowledge of IT Service Management (ITSM) frameworks, particularly ITIL v4. Proficient in using Service Management platforms such as ServiceNow, Remedy, or equivalent tools. Proof of management experience, setting objectives and performance More ❯

in addition to staff development, coaching and motivation within the team. To be successful in the role you will be a great team leader, able to influence and drive performance in yourself and others, working in a high-pressure environment to tight deadlines and able to meet business objectives. What you'll do Acting as a role model and … environment which is characterised by a positive team spirit. Provide a high level of operational consultancy within the peer group, to internal clients and direct reports, if applicable. Line-management responsibility for the staff within his/her area of responsibility A regular on-site presence is required to ensure regular personal contact with employees Manages, develops, motivates and … coaches team of staff to help ensure the delivery of the function and business targets and implements a performance management solution where required. Assess situations, issues and opportunities and escalate when appropriate. Responsible for managing controllable costs Ensuring the achievement of benchmark KPIs and P&L targets set by the company Prompt, values-based communication of the service More ❯

operationalizing key strategic and financial frameworks across various enabling functions. You'll collaborate closely with both strategy and finance leadership teams, ensuring effective long-term planning and robust financial performance management. Your Responsibilities: Strategy Enablement: Support the deployment of a Finance Strategy Enablement Framework, driving benefits and value tracking approaches to ensure understanding and adoption across portfolio teams. Planning … Plans, and periodic forecasting cycles. Portfolio Reporting & Insight: Develop and maintain insightful portfolio reporting and data analysis packs to inform decision-making across leadership forums. Financial Partnership: Manage financial performance, ensuring robust processes for actuals, forecasts, cross-charges, and GL oversight. Continuous Improvement: Identify and implement process enhancements to drive efficiency, transparency, and stronger portfolio controls . Stakeholder Engagement … Collaborate with senior finance, technology, and business stakeholders to align strategy, delivery, and value realization. What You'll Need: Strong background in finance, strategy, change management, or portfolio management within large, complex organizations. Solid understanding of financial planning, reporting, and governance processes. Proven ability to translate strategy into actionable frameworks and reporting outputs. Exceptional analytical and problem-solving More ❯