7 of 7 Performance Management Jobs in the East Midlands

Join our Planning and Performance Team as a Performance & Insight Analyst, and you'll partner with operational teams to deliver performance reports and analysis that drive better decision-making. You'll manage a robust suite of reporting and actionable insights spanning from Leadership to mini business team level. This is a great opportunity to further develop your … various sources and translating analysis into clear, impactful insights for stakeholders. We're looking for someone who thrives in a fast-paced, empowered environment and is passionate about driving performance and business value. This is a hybrid role, offering flexibility to work from home and on-site, with occasional travel required. Here's a taste of what you'll … be doing Conduct root cause and deep-dive analysis across performance metrics to identify trends, issues, and improvement opportunities. Diagnose causes of performance drops or stagnation and recommend or implement operational improvements. Validate findings with stakeholders, agree corrective actions, and track progress to resolution. Analyse customer journeys to identify pain points and provide data-driven recommendations for improvement. More ❯

scheme, Private medical, Company events Responsibilities of the IT Operations Manager Oversee the day-to-day operations of the companys IT infrastructure. Lead and develop the IT team, including performance management and training. Provide technical support and troubleshoot system and network issues. Implement IT, AI, and innovation strategies to enhance business performance. Manage, maintain, and optimise both on … Develop, document, and continuously improve IT processes and procedures. Identify, assess, and manage operational and security risks. Manage IT vendors, contracts, and software licences effectively. Prepare and present monthly management and performance reports. Requirements for a successful IT Operations Manager Proven experience managing IT operations and leading a technical team. Strong knowledge of the Microsoft 365 platform, including … environments, SQL Server, and Active Directory. Demonstrated experience in IT infrastructure planning, development, and optimisation. Solid understanding of enterprise backup, replication, business continuity, and disaster recovery solutions. Strong project management skills and a sound understanding of Helpdesk operations and customer service principles. Allstaff Recruitment are an Independent Recruitment Specialist based in Bedfordshire who work on behalf of companies across More ❯

and communicate progress, risks, and results effectively. Success in this position requires balancing deep technical expertise with strong leadership, coaching, and interpersonal skills, fostering a collaborative culture that drives performance, efficiency, and continuous improvement. Some accountabilities of the role: Mentoring and Coaching: Guiding team members, identifying their skill gaps, and providing opportunities for professional growth. They serve as a … technical and professional mentor, helping individuals reach their full potential. Performance Management: Setting clear goals and performance metrics, providing regular feedback, and conducting performance reviews. They're responsible for ensuring the team is productive and that everyone is meeting their objectives. Work Delegation: Understanding the strengths of each team member and assigning tasks and projects efficiently … workloads are balanced. Problem Resolution: Serving as the final escalation point for complex technical issues, providing expertise and guidance to help the team troubleshoot and solve problems. Liaison with Management: Acting as the primary communication link between the team and senior leadership, providing updates on project status, resource needs, and team performance. Cross-Functional Collaboration: Working with other departments More ❯

solutions and data-driven insights across defined benefit (DB) pension schemes. What youll do: Key Responsibilities: Lead and support a team of data analysts, providing day-to-day guidance, performance management, and strategic direction to deliver high-quality, insightful outputs. Foster a culture of accountability, collaboration, and continuous professional growth. Promote innovation by encouraging the use of new … a clear and actionable way to support decision-making across technical and non-technical audiences. This role would suit someone who: Essential Proven knowledge and experience in pensions data management and reporting, within the DB pension scheme domain including but not limited to DB pensions data structures and their importance to e.g. scheme benefit calculations Expert knowledge of regulatory … PASA data guidance Best practices for handling sensitive data e.g. GDPR, ICO guidance Proven ability of designing and implementing scalable, automated reporting systems that meet business needs. Excellent people management skills and experience in leading and developing data teams. Excellent communication and stakeholder management skills. Strong technical skills in data analysis, reporting tools (e.g. SQL, Python, Excel), data More ❯

Leader As a 3rd Line Team Leader, you will be responsible for assisting the Head of Service Desk in overall operations of the Managed Service Team. This will include management of your own team and working towards a select set of objectives including SLA’s, XLA’s and overall team performance with other team leaders to improve our … health care/medical benefits Annual Leave – 25-30* days plus B.H’s + optional 2 weeks unpaid. *Increases with time spent Experience: Coaching/mentoring, motivational skills and performance management Flexibility to cope with an ever-changing workload and availability of resources Good understanding and technical capability Reports to: Head of Service Desk More ❯

in United Kingdom and Ireland. It provides chilled, ambient, contract packaging, and bonded logistics services, as well as value-added services, such as online visibility and systems integration, pallet management, and supply chain management. Job Description Joining Culina Group as the Head of IT Product Support you will be responsible for building and leading a high-performing support team … Service Level Agreements (SLAs) Define and monitor SLAs for application support and key KPIs, ensuring that response times, resolution targets, and availability metrics are met. Report on and communicate performance against SLAs to stakeholders, highlighting areas for improvement and proposing corrective actions. Incident Management Lead the investigation and resolution of product-related incidents and outages, working closely with … cross-functional teams to minimize downtime and restore services quickly. Analyse root causes of incidents and implement preventive measures to reduce the likelihood of recurrence. Ensure that incident management processes align with industry best practices and adhere to agreed-upon service levels. Team Management Lead and manage a team of product support specialists, providing coaching, mentoring, and performance More ❯

office based in Northampton is required for part of your working week! Principal Accountabilities Demonstrable experience in Procurement roles with experience of Technology projects Considerable experience of successful commercial management Credible, strong, persuasive communicator. Strong negotiation, relationship and interpersonal skills. Works well with others in an integrated team environment Well organised with an eye for detail. Ability to adapt … to a fast-moving landscape and keep pace with latest thinking Analytical mind capable of managing numerous information sources and providing data analysis reports to senior management Customer focus – able to meet the demands of internal and external customers Can make decisions that are well informed and timely Excellent communication skills – providing verbal and written communication that is outstanding … to both direct reports and senior management as well as other stakeholders Flexible and adaptable – capable of changing direction where required and showing flexibility to meet new demands Creative thinking – able to look at alternatives and consider new ways of thinking to problem solve Multi-tasking – can manage several concurrent projects and prioritise demands Extensive knowledge of best practice More ❯