18 of 18 Performance Management Jobs in the North West

summary The Head of Performance and Insight will lead the Trust's Performance and Insight team. This is an important role, responsible for the strategic development and advancement of the Performance and Insight team and its relationships with internal and external stakeholders. The post holder will work … Digital Services Teams (including the Clinical System/ePR and ICT functions) in supporting the delivery of the Trusts Digital Strategy. The Head of Performance and Insight will provide an authoritative source of specialist knowledge, technical and business skills and a wide range of experience on all matters pertaining ...

roadmap, continuous improvement and upgrades, whilst promoting usability, adoption and value. Further day-to-day activities will include project managing implementations and upgrades; stakeholder management and reporting; third-party supplier management; product roadmap creation and maintenance; project management; support service provision; maintenance of super user network; data … Business Systems Manager, Platform Manager Applications Manager, Platform Team Lead, Senior Platform Support, or Modern Workplace Lead capacity. Strong experience of application lifecycle management across an estate of SaaS and hybrid applications. Strong Microsoft 365 applications and services experience in an organisational setting. Hands on experience implementing and managing ...

responsible for driving new business revenue, coaching BDMs to success, and building a winning sales culture. If you're someone who thrives on performance, enjoys developing people, and knows how to turn pipeline into results, this role offers the chance to make a real impact. You'll be joining … exceptional careers. Key Responsibilities Lead, motivate and develop a high performing team of Business Development Managers focused on winning new SME clients Drive team performance against new business revenue targets Coach and support BDMs through the full sales cycle: prospecting, discovery, pitching and closing Run regular sales training, call ...

ownership of service delivery operations across multiple customer sites. This is a hands-on leadership role where you will be responsible for managing service performance, supporting operational teams, driving continuous improvement, and ensuring exceptional customer satisfaction. Based primarily at Westlakes Science & Technology Park in Whitehaven, you will also provide … travel to maintain strong engagement and operational oversight. This role would suit an experienced IT service professional with a strong customer focus, excellent stakeholder management skills, and a proven track record of delivering high-quality IT services within a structured service management environment. Key responsibilities: Manage and support ...

consultancy in the search for a People Lead to join their growing team. This is an excellent opportunity for an HR professional with people management experience to play a key role in shaping high-performing, engaged teams within a complex, customer-focused environment. This position requires regular travel … perform at their best. Acting as a key point of contact for people-related matters, you will balance empathy with accountability while driving performance, capability, and engagement. Key responsibilities include: Supporting performance reviews, career conversations, and ongoing people development Driving team objectives and contributing to overall delivery success ...

Provide strategic leadership to user support and digital workplace teams, creating a high-performing, customer-focused service culture.o Lead and embed a robust service management strategy, including ITIL-aligned processes and clear performance measures.o Own major incident management, confidently engaging technical teams, business users and senior leaders … during critical issues.o Manage complex supplier relationships and procurement activity, ensuring value for money and effective service delivery.o Build capability through coaching, performance management and learning and development across teams.o Bring extensive experience of IT service management leadership, enterprise technology and excellent communication skills. About ...

customer outcomes, ensuring enquiries are managed end-to-end with accuracy, empathy and regulatory compliance. This is a hands-on leadership role focused on performance, coaching and continuous improvement. Key Responsibilities Leading & Developing Your Team Motivate, coach and develop a high-performing team Conduct regular 1:1s, performance … complaint handling, ensuring accurate logging and resolution Monitor quality assurance outcomes and identify improvement areas Ensure all communications meet high standards and audit requirements Performance & Continuous Improvement Manage team performance across KPIs (quality, productivity, outcomes) Use data, MI and feedback to improve performance Manage workload, volumes ...

workflow automation) to enhance procurement performance. System Implementation & Optimisation Lead or support end-to-end implementation of procurement systems (e.g. P2P, sourcing, contract lifecycle management, SRM). Act as the business process owner for procurement systems, ensuring alignment with standardised ways of working. Ensure systems are designed for simplicity … issues impacting procurement operations. Data, Insights & Value Enablement Ensure procurement systems deliver high-quality, actionable data. Enable reporting and analytics to support decision-making, performance management, and value tracking. Partner with Finance and Data teams to align procurement data with enterprise reporting standards. Measure and communicate the value ...

accelerate your career into a role with greater responsibility, broader scope and real operational influence? Looking for a position where your leadership, people management and compliance expertise will make a tangible impact every single day? Transport yourself to GXO and discover how we do logistics differently. Here … operation during your shift, ensuring safety, service, cost and people KPIs are consistently achieved while upholding transport compliance and legal standards Conduct key people management activities including 11s, absence reviews, performance management discussions and supporting HR investigations Oversee Health & Safety and transport audits, drive corrective actions ...

Business Development Managers (BDMs) in a fast-growing B2B SaaS environment. This is a hands-on leadership role where you'll drive new business performance, coach high-energy sales professionals, and build a culture focused on exceeding targets. What You'll Do Lead, motivate and develop a team … BDMs focused on new business acquisition Drive daily, weekly and monthly revenue and activity targets Deliver 1:1s, coaching sessions and performance reviews Support your team in winning and closing high-value deals Analyse sales performance and implement action plans to improve results Ensure CRM accuracy and pipeline ...

unique. We'd love you to join us. What skills, knowledge and experience will you need? Demonstrable experience of reliability engineering including capacity and performance management through monitoring, logging, and alerting. Demonstrable experience of supporting a Live Service, including live operations, incident management, and continuous improvement. Demonstrable ...

working with a people-focused technology company dedicated to transforming how businesses manage their workforce. Our digital platform combines HR, compliance, and employee management tools with expert guidance to help organizations operate more efficiently and confidently. As a New Business Sales Manager, you will lead, motivate, and inspire … Manager, you will; Lead, coach, and develop a team of BDM's responsible for running product demos and closing new business deals Drive team performance against monthly, quarterly, and annual revenue targets Support BDM's throughout the full sales cycle, from discovery and demonstrations negotiation and close Collaborate with ...

role in leading and developing a high-performing team, ensuring operational excellence and exceptional service delivery. This position requires strong stakeholder engagement and relationship management skills, the ability to motivate and guide team members, and a proven track record in performance management. The role involves setting clear expectations … monitoring progress, providing constructive feedback, and fostering a positive and collaborative working environment. With excellent people skills and a performance-driven mindset, the Team Manager will drive continuous improvement, maintain high levels of team morale, and ensure business objectives are consistently met. The ideal candidate will have strong organisational ...

leader and manager, you'll have demonstrated success in building and scaling regional and globally dispersed sales teams, bringing strong coaching, mentoring, and performance management capability to drive excellence. This role can be based from our Global HQ in Altrincham, Greater Manchester or from Hammersmith, London. We offer ...

role in leading and developing a high-performing team, ensuring operational excellence and exceptional service delivery. This position requires strong stakeholder engagement and relationship management skills, the ability to motivate and guide team members, and a proven track record in performance management. The role involves setting clear expectations … monitoring progress, providing constructive feedback, and fostering a positive and collaborative working environment. With excellent people skills and a performance-driven mindset, the Team Manager will drive continuous improvement, maintain high levels of team morale, and ensure business objectives are consistently met. The ideal candidate will have strong organisational ...

effectively ensuring delivery targets are met. What you'll do Resolution of 1st line queries from customers and escalation to Ops Manager when appropriate Performance management of Customer Service Advisors, including conducting effective monthly 1-2-1s Conducting call monitoring each month, providing feedback sessions with each … Quality checking to ensure correct process and procedures are being adhered to, including promoting knowledge base usage on every call Day to day staff management of up to 15 Customer Service Advisors Staff training, coaching and development of Customer Service Advisors Daily/weekly/monthly reporting to Operations ...

broad range of complex programmes which impact across a large multi site organisation Experience of managing clinical teams including recruitment, appraisals, sickness and performance management Skills Essential Demonstrates professional and personal credibility Maintain clinical knowledge and skills for professional registration and revalidation Ability to concentrate for long periods ...

vendors to deliver high-quality, scalable systems. This is a hybrid role in the truest sense. Youll be: Leading and developing engineers through mentoring, performance managementand coaching Driving technical and architectural direction alongside senior stakeholders Challenging decisions made by internal teams and third-party vendors Improving operational excellence, from … monitoring and incident management to system reliability Supporting both legacy transformation and new product development Youll play a key role in reducing reliance on third-party vendors and building stronger internal engineering capability. What youll bring A background in software engineering (.NET) with the ability to engage in technical ...