18 of 18 Performance Management Jobs in the North West

Looking for a BMS & Document Control Lead to be based on a new project in Barrow providing leadership of Information Management (IM) and Business Management Systems (BMS) to ensure best practice execution across the business. This is a 2 year long term contract opportunity on a full time … Control activities. ROLE RESPONSIBILITIES: Provide clear direction and assurance for compliance with statutory legislation in respect of Information Management. Maintain and update the BMS performance management process and system. Control/assure all documents, drawings, and registers. This involves confirming the documents meet the Company quality requirements before ...

Performance and Optimisation Analyst Would you like to be part of Vital Energis 5-year Strategy of Growth? If so, we are experiencing rapid and extensive growth in all business sectors, and we are looking to recruit a Performance and Optimisation Analyst within our Performance Management within the E&AM Team. This role is a pivotal role improving energy performance, operational efficiency, and service delivery across a portfolio of contracts. The role provides an important link between data, reporting, customer outcomes, and operational decision-making. This is an exciting opportunity for a data-driven ...

Lead the delivery of Information Management and Business Management Systems that support compliance, governance, and operational excellence. Our Client has a requirement for a BMS & Document Control Lead , who will be required to work on a contract basis in Barrow-in-Furness . Role Purpose: Lead Information Management (IM) and Business Management Systems (BMS) activities across the business. Act as the subject matter expert for IM and BMS standards, processes, and compliance. Ensure business-critical information is effectively maintained, controlled, protected, and archived. Drive best practice in document control, governance, and information management. Support operational excellence ...

roadmap, continuous improvement and upgrades, whilst promoting usability, adoption and value. Further day-to-day activities will include project managing implementations and upgrades; stakeholder management and reporting; third-party supplier management; product roadmap creation and maintenance; project management; support service provision; maintenance of super user network; data … Business Systems Manager, Platform Manager Applications Manager, Platform Team Lead, Senior Platform Support, or Modern Workplace Lead capacity. Strong experience of application lifecycle management across an estate of SaaS and hybrid applications. Strong Microsoft 365 applications and services experience in an organisational setting. Hands on experience implementing and managing ...

responsible for driving new business revenue, coaching BDMs to success, and building a winning sales culture. If you're someone who thrives on performance, enjoys developing people, and knows how to turn pipeline into results, this role offers the chance to make a real impact. You'll be joining … exceptional careers. Key Responsibilities Lead, motivate and develop a high performing team of Business Development Managers focused on winning new SME clients Drive team performance against new business revenue targets Coach and support BDMs through the full sales cycle: prospecting, discovery, pitching and closing Run regular sales training, call ...

ownership of service delivery operations across multiple customer sites. This is a hands-on leadership role where you will be responsible for managing service performance, supporting operational teams, driving continuous improvement, and ensuring exceptional customer satisfaction. Based primarily at Westlakes Science & Technology Park in Whitehaven, you will also provide … travel to maintain strong engagement and operational oversight. This role would suit an experienced IT service professional with a strong customer focus, excellent stakeholder management skills, and a proven track record of delivering high-quality IT services within a structured service management environment. Key responsibilities: Manage and support ...

ensure our data supports regulatory compliance, effective governance and an excellent customer experience. Leading a specialist team of six, you will build capability, drive performance and deliver a high-quality, independent data quality service. Working closely with the Head of Data and Employer Engagement, you will bring together data … city centre - A collaborative and inclusive culture Key Responsibilities - Lead LPPA's pensions data improvement plan, aligning priorities to regulatory requirements, client expectations, service performance and business objectives. - Embed an effective assurance regime, ensuring processes, controls and system design support high-quality pensions administration. - Work with Planning and Insights ...

front resource planning with business teams. What we need from you: - A minimum of five years’ experience managing and developing a testing team, including performance management, coaching and mentoring.- Experience in QA/Test leadership or a senior coordinator capacity.- Experience of resource planning, capacity management … complex data to produce actionable reports.- The ability to summarise complex problems and resolutions clearly for teams outside of the Test Team.- Strong time management, with the ability to drive testing efficiency and minimise change fatigue.- A proactive, self-motivated approach, with the ability to work independently and uphold ...

Performance and Optimisation Analyst Would you like to be part of Vital Energis 5-year Strategy of Growth? If so, we are experiencing rapid and extensive growth in all business sectors, and we are looking to recruit a Performance and Optimisation Analyst within our Performance Management ...

will ensure all customer interactions are resolved efficiently and to a high standard, balancing quality, productivity, and compliance. Main Responsibilities to Include: Leadership & People Management Lead, motivate, and develop a high-performing customer communications team Provide coaching, regular feedback, and structured performance management Conduct 1:1s, reviews … internal processes Oversee complaint handling and response quality Monitor quality assurance outcomes and identify improvement opportunities Ensure all activity meets audit and compliance standards Performance & Continuous Improvement Manage KPIs across quality, productivity, and customer outcomes Use MI, QA insights, and feedback to drive improvements Monitor workloads, volumes, and service ...

data and insights to identify trends, inform decision-making and drive continuous improvement. Lead on complex employee relations matters, including disciplinary, grievance, capability, absence management and organisational change. Ensure all employee relations cases are managed fairly, consistently and in line with employment legislation and company policies. Support managers … resolving people issues while minimising organisational risk Support workforce planning and recruitment activities to attract and retain high-quality talent. Drive performance management processes, ensuring managers are equipped to effectively manage performance. Champion succession planning and talent development. Foster a positive, inclusive and engaging workplace culture. Support employee ...

supporting AWS landing zones - IAC experience - Terraform, Ansible, Redhat etc - Strong experience building and owning multiple Kubernetes clusters - AKS/EKS - Database performance management (MongoDB, PostgreSQL etc) - Expertise designing and maintaining enterprise CI/CD pipelines (automated testing, security scanning, infrastructure provisioning and deployment strategies) - Deep technical ownership ...

role in leading and developing a high-performing team, ensuring operational excellence and exceptional service delivery. This position requires strong stakeholder engagement and relationship management skills, the ability to motivate and guide team members, and a proven track record in performance management. The role involves setting clear expectations … monitoring progress, providing constructive feedback, and fostering a positive and collaborative working environment. With excellent people skills and a performance-driven mindset, the Team Manager will drive continuous improvement, maintain high levels of team morale, and ensure business objectives are consistently met. The ideal candidate will have strong organisational ...

effectively ensuring delivery targets are met. What you'll do Resolution of 1st line queries from customers and escalation to Ops Manager when appropriate Performance management of Customer Service Advisors, including conducting effective monthly 1-2-1s Conducting call monitoring each month, providing feedback sessions with each … Quality checking to ensure correct process and procedures are being adhered to, including promoting knowledge base usage on every call Day to day staff management of up to 15 Customer Service Advisors Staff training, coaching and development of Customer Service Advisors Daily/weekly/monthly reporting to Operations ...

team ensuring alignment with overall business objectives and wider targets. The direct team will include specialist sales people. You will be accountable for the performance and growth of the Software business. This role demands a strategic thinker with strong leadership skills, commercial acumen, and the ability to foster collaboration … virtual teams. This role exists to drive strategic leadership, mentoring, and inspiration aligned to cross-functional teams within key business units—including OCTO, Partner Management (PPM), Commercial teams and Marketing—while ensuring alignment to CDW’s overarching sales objectives. The Head of Software Sales is accountable for actively shaping ...

including software, SaaS, hardware, networks, cyber security, AI, and IT services. Manage end-to-end sourcing activities, including supplier engagement, negotiation, contract placement, and performance management. Own and deliver large-scale procurement projects in collaboration with Category Managers and key stakeholders. Build and maintain strong relationships with internal stakeholders … across indirect spend with a strong interest in technology. Proven ability to manage procurement processes and supplier relationships within a complex environment. Strong stakeholder management and communication skills, with the ability to operate in an international setting. Experience delivering sourcing activities and supporting procurement strategy execution. Proactive and adaptable ...

quickly and safely, using DORA metrics, operational learning, and customer feedback as signals for where to improve. This is not a command‐and‐control management role. You won’t succeed by directing tasks or owning every decision — you’ll succeed by building a team that doesn’t need … that simply does what it’s told. What you’ll do Lead and develop a stream‐aligned engineering team, creating the conditions for high performance, high trust, and sustainable delivery. Partner deeply with Product Management to shape priorities, calibrate scope, balance technical investment with feature delivery, and connect ...

vendors to deliver high-quality, scalable systems. This is a hybrid role in the truest sense. Youll be: Leading and developing engineers through mentoring, performance managementand coaching Driving technical and architectural direction alongside senior stakeholders Challenging decisions made by internal teams and third-party vendors Improving operational excellence, from … monitoring and incident management to system reliability Supporting both legacy transformation and new product development Youll play a key role in reducing reliance on third-party vendors and building stronger internal engineering capability. What youll bring A background in software engineering (.NET) with the ability to engage in technical ...