14 of 14 Performance Management Jobs in the North West

directly. About the job you’re considering The SIAM Service Request Lead is accountable for leading and governing the end-to-end Service Request Management process across a complex multi-supplier environment. The role is responsible for ensuring that service requests are managed effectively, fulfilled within agreed service levels … drives process adherence, and ensures consistent delivery of high-quality services across the service ecosystem. The role is responsible for monitoring and reporting on performance, managing supplier accountability, identifying risks and opportunities, and implementing improvements to enhance efficiency and effectiveness. Through strong governance, stakeholder engagement, supplier performance management ...

Group, ensuring the consistent, safe, and high-quality provision of digital services across all hospital sites. The post holder is accountable for the performance and continuous improvement of enterprise IT Service Management (ITSM) aligned to ITIL, ensuring digital services are resilient, responsive, and clinically safe, directly supporting patient … multi-site environment. The role operates at Group level within the Technology portfolio, leading large, multi-disciplinary teams and holding responsibility for service governance, performance and service transformation. The post holder will define and implement service delivery strategies aligned to the Group Digital Services Target Operating Model, ensuring ...

join a business experiencing significant growth and transformation, where you'll play a key role in helping shape commercial operations, supplier governance, contract management, and business processes. Working closely with senior stakeholders across the organisation, you'll be responsible for ensuring commercial agreements, supplier relationships, and operational controls … commercial contracts, supplier agreements, and associated governance activities. Develop and maintain strong relationships with suppliers, partners, and internal stakeholders. Support contract negotiations, renewals, and performance reviews. Monitor supplier performance, service delivery, and contractual obligations. Identify, assess, and mitigate commercial, contractual, and operational risks. Establish and enhance commercial processes ...

DescriptionIntelligent Enterprise Performance & Analytics ManagerCareer level: Manager (CL7) | Location: London/Manchester/Edinburgh | Practice: Finance Reinvention Partner (EPM)Why this roleThis role sits at the heart of how finance plans, forecasts and decides — as the person who designs the data architecture and the AI beneath enterprise performance … Finance is one of seven Reinvention Partners at the centre of that. Finance RP brings the CFO agenda to life for clients — stronger performance, sharper insight, and better control."Our clients want a partner that can help them reinvent—boldly, continuously and at speed... while continuously building the most ...

responsible for driving new business revenue, coaching BDMs to success, and building a winning sales culture. If you're someone who thrives on performance, enjoys developing people, and knows how to turn pipeline into results, this role offers the chance to make a real impact. You'll be joining … exceptional careers. Key Responsibilities Lead, motivate and develop a high performing team of Business Development Managers focused on winning new SME clients Drive team performance against new business revenue targets Coach and support BDMs through the full sales cycle: prospecting, discovery, pitching and closing Run regular sales training, call ...

secure digital services. The post holder will be accountable for the development and delivery of technology strategy, enterprise technology standards, architecture, technology operations, service management, cloud platforms, infrastructure, end user computing, network services and technology resilience. Working as a key member of the Technology senior leadership team, the post … decisions through clear articulation of risk, opportunity and value. The role requires confident leadership across infrastructure modernisation, cloud adoption, legacy reduction and technical debt management, while maintaining patient safety and business continuity. The Deputy Director will be expected to embed consistent Group standards, architectures and ways of working, reducing ...

Provide strategic leadership to user support and digital workplace teams, creating a high-performing, customer-focused service culture. Lead and embed a robust service management strategy, including ITIL-aligned processes and clear performance measures. Own major incident management, confidently engaging technical teams, business users and senior leaders … during critical issue. Manage complex supplier relationships and procurement activity, ensuring value for money and effective service delivery. Build capability through coaching, performance management and learning and development across teams. Bring extensive experience of IT service management leadership, enterprise technology and excellent communication skills. About ...

Cyber Security, Digital Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. National Highways have an excellent opportunity for a Senior Service Delivery Manager (HADECs … based at any National Highways office location across the UK, with some travel to attend team meetings. Responsible for the operational performance of one or more roadside technology types. For this role it will primarily be Speed Enforcements (HADECs). Analysing the performance, controlling the risks ...

environments. - Provisioning and configuration of new virtual machines, servers, services and supporting infrastructure. - Deployment and configuration of applications and infrastructure components. - Monitoring the health, performance, availability and security of production and internal systems. - Investigating and resolving infrastructure incidents, performance issues and system failures. - Designing and implementing appropriate monitoring … Systems Administration - Strong professional experience administering Linux server environments in production. - Strong understanding of Linux system administration, including: users and permissions system services package management networking storage and filesystems scheduled tasks logging performance management troubleshooting. - Experience provisioning and configuring servers and virtual machines from initial deployment through ...

project including an international user community. * Ensure compliance with relevant nuclear and cyber security standards, which could include: -ISO/IEC 27001 (Cyber Security Management) -UK NIS 18 regulations -NCSC guidance -NIST SP 800 Series -Codes and Standards for the Cyber Security of AI (2025) - DSIT -NR Security Assessment … Assurance Framework for the SMR project. * Collaborate with engineering, IT, and regulatory teams to integrate cyber security into system design and delivery. Key Stakeholder Management * Provide specialist advice to the project on all matters concerning cyber security and assurance. * Manage and oversee the internal relationships with security stakeholders. Leading ...

University of Salfords Digital Services department is seeking an experienced IT Vendor & Supplier Relationship Manager to lead the management of our technology suppliers, contracts and commercial relationships. The successful candidate will combine strong commercial and negotiation skills with experience of supplier management, contracts, Statements of Work and procurement … achieve the best value and outcomes from our technology partners. You will work closely with Digital & IT, Procurement, Finance and Legal to manage supplier performance, support contract development and negotiations, plan renewals and identify commercial risks and opportunities. This role is ideal for a proactive, relationship-focused professional ...

primary responsibility will be to assist the technology manager in handing IT issues and projects. You will be involved in the day-to-day management of the IT within the business. Role Support day-to-day communication with our Managed Service Provider, under the guidance of the Technology Manager … track, and escalate IT issues to ensure timely resolution Help track outstanding support requests and flag delays to the Technology Manager Keep supplier performance management with the manager Support users by ensuring issues are followed through to completion Maintain documentation of systems, users, IT and Data polices ...

role in leading and developing a high-performing team, ensuring operational excellence and exceptional service delivery. This position requires strong stakeholder engagement and relationship management skills, the ability to motivate and guide team members, and a proven track record in performance management. The role involves setting clear expectations … monitoring progress, providing constructive feedback, and fostering a positive and collaborative working environment. With excellent people skills and a performance-driven mindset, the Team Manager will drive continuous improvement, maintain high levels of team morale, and ensure business objectives are consistently met. The ideal candidate will have strong organisational ...

provide first-time-fix call resolution. The IT Service Desk acts as a centralised first line support team and is primarily responsible for incident management and for the processing of service requests and standard changes within agreed service levels for all staff within Morecambe Bay Hospitals NHS Foundation Trust … well as those working remotely from satellite sites. Training new starters Supporting current staff Supporting Service Delivery management with problem management Updating article list and knowledge bases Providing first time fix process documents for Service Desk Main duties of the job The Informatics team are responsible for developing ...