1 to 25 of 89 Performance Management Jobs in the North West

related risks and escalations where required. Providing high quality support functions to a diverse stakeholder network, including 1st line support for service inquiries and escalations. Supplier relationship and contract management, ensuring that a high quality of service is provided by all suppliers, in accordance with agreed KPIs and SLAs. Leading the change management and transition activities, associated with … major incidents, ensuring coordination of resolving parties, effective communication to stakeholders and post incident reviews. Contributing to the continuous improvement of digital products and services, gathering user feedback, monitoring performance and completion of internal service reviews to inform the strategic vision for the IFRs digital services. Supporting the Business Analyst and Product Manager in the identification and development of … following key skills and experience: Essential Requirements: Proven experience of the delivery of user centred digital products and services, into and within a live operational environment. Proficient in change management, including the transition and user adoption of digital products and services. Excellent communication and stakeholder management skills, including supplier relationship and performance management. Strong project management More ❯

also leading critical HR workstreams to ensure HSO are organisationally fit for growth. We seek additional skills knowledge and experience in our team across Reward, Talent, Engagement, Employee Relations, Performance, Change Management and Organisational Development. By effectively managing these responsibilities and coaching others to develop their skills, you can help create a workplace where all our people feel … development strategies and initiatives which deliver HSO-UK's objectives and strategy. Conduct organisational assessments to identify development needs and recommend solutions. Partner with senior leadership to drive change management initiatives and foster a culture of continuous improvement. Talent Development Support HSO Learning and Development in the design and implementation of comprehensive talent development programs, including leadership development, succession … planning, and career pathing. Facilitate workshops, training sessions, and coaching for employees at all levels. Performance Management Oversee the continuous development and implementation of performance management systems. Provide guidance on setting performance standards and evaluating employee performance. Develop and update competency models, as required. Communicate why this is important and how to best deliver outcomes More ❯

delivery of more complex project scope and objectives. They are accountable for delivery of quality projects on time, on budget and brief. They are also responsible for the line management of Project Managers. Senior Project Manager is a highly respected and influential role at Verastar. Reports to: Programme/Portfolio Manager Responsibilities of the role Define, plan, control and … logs, functional specifications, and regular project budget reports. Provide effective and timely reports to ensure stakeholders are kept up to date at all stages throughout the project lifecycle. Effective management of risks including early identification, escalation of issues and realisation of opportunities. Create quality assurance plans, ensuring these are followed to assure all projects objectives are met and delivered … closely with relevant stake holders to ensure effective and efficient implementation of the project(s). Conduct project reviews to identify and drive improvements. Leveraging appropriate best practice project management techniques and leading wider members of the team. Reviews scope documentation completed by project managers, and coaches and mentors them to strengthen the scope, and deal with scope change. More ❯

company’s sales vision and strategy. This is a senior leadership position requiring a strategic thinker with a strong track record of delivering sustained revenue growth and fostering high-performance sales cultures in the IT services sector. You will lead and inspire a team of Sales and Account Managers, setting clear goals and ensuring alignment with the wider business … and sell complex IT Managed Services, including Modern Workplace solutions, Microsoft Azure, Azure Virtual Desktop, Endpoint Detection and Response (EDR), Security Operations Centre (SOC), and Security Information and Event Management (SIEM) solutions Serve as a trusted advisor to prospects and customers, clearly communicating technical solutions and value propositions to decision-makers at all levels Customer Relationship Management Personally … coaching, mentoring, and hands-on support by attending prospect and customer meetings alongside salespeople and account managers, developing their capabilities and confidence to operate independently and consistently achieve high performance standards Identify individual strengths and development needs, offering tailored guidance and best-practice sales techniques to enhance their effectiveness, customer engagement skills, and strategic selling abilities Foster a culture More ❯

service delivery matters. Key Responsibilities: Lead, mentor, and develop a team of Service Delivery Managers, providing guidance, support, and fostering a collaborative and high-performing team environment. This includes performance management, talent development, and succession planning. Oversee the end-to-end delivery of complex service delivery projects, ensuring projects are delivered on time, within budget, and to the … the overall profitability of the Operate Hub. Effectively manage relationships with internal and external stakeholders, ensuring clear communication and collaboration across all levels. Prepare regular reports on service delivery performance, identifying key trends and insights. Analyse data to inform decision-making and drive continuous improvement. Proactively identify and resolve complex service delivery issues, implementing effective risk mitigation strategies. Essential … Skills and Experience: Bachelor's degree or equivalent experience in a relevant field (e.g., Business Administration, IT). Minimum 8+ years of experience in service delivery management, with a proven track record of successfully leading and delivering complex projects. Strong leadership and mentorship skills with experience managing and developing high-performing teams. Excellent client relationship management skills with More ❯

service delivery matters. Key Responsibilities: Lead, mentor, and develop a team of Service Delivery Managers, providing guidance, support, and fostering a collaborative and high-performing team environment. This includes performance management, talent development, and succession planning. Oversee the end-to-end delivery of complex service delivery projects, ensuring projects are delivered on time, within budget, and to the … the overall profitability of the Operate Hub. Effectively manage relationships with internal and external stakeholders, ensuring clear communication and collaboration across all levels. Prepare regular reports on service delivery performance, identifying key trends and insights. Analyse data to inform decision-making and drive continuous improvement. Proactively identify and resolve complex service delivery issues, implementing effective risk mitigation strategies. Essential … Skills and Experience: Bachelor's degree or equivalent experience in a relevant field (e.g., Business Administration, IT). Minimum 8+ years of experience in service delivery management, with a proven track record of successfully leading and delivering complex projects. Strong leadership and mentorship skills with experience managing and developing high-performing teams. Excellent client relationship management skills with More ❯

in advancing XMA’s technology roadmap, ensuring product development aligns with business objectives and customer needs. This position is part of the leadership team, contributing to strategic planning, budget management, and financial decision-making. Responsibilities include: Participating in strategic planning and providing engineering insights for growth initiatives. Contributing to budget planning, aligning engineering investments with financial goals. Leading and … verification, and manufacturing instructions. Participating in engineering builds and production validation. Providing cost estimates for products and redesigns. Working with operations and supply chain to optimize processes. Developing risk management strategies. Engaging with customers and suppliers for technical support. Recruiting, training, and mentoring team members and planning succession. Performing other duties as assigned. Competencies include: Technical leadership in RF … simulation. Experience with Stage-Gate program management. Problem-solving, organizational, and communication skills. Strategic thinking focused on business impact. Supervisory responsibilities: Leading and managing engineering staff, including hiring and performance management. Qualifications: Bachelor’s degree in Engineering or related field; Master’s preferred. 10-15 years of RF/MW engineering experience, with 5+ years in leadership. Strong knowledge More ❯

and quarterly forecasting of team costs, and project revenues Agree strategy with Division Head(s) and Service Portfolio Manager(s) Determine number of technical leads required for effective team management Manage all 3 sides of the Strategic Triangle – Customer Satisfaction: Employee Engagement; and Profitability. Input to service design and support for service implementation. Maintain standards for ISO 20000 & other … You Will Have Excellent leadership and decision-making skills Excellent analytical skills A track record in driving revenue opportunities Demonstrated ability to work within a process-driven environment. Resource Management experience: performance management, workload distribution, team development, knowledge management Expertise in forecasting: Monthly forecasting on gross profit accounting for team costs, recurring and additional project revenues … and costs (Financials) An excellent understanding of software configuration management Effective verbal and written communication skills The ability to be a self-starter. Recognises what needs done, takes responsibility for bringing people together to find solutions and escalates when progress is impeded. Additional Information Why Version 1? Strong Career Progression & mentorship coaching through our Strength in Balance and leadership More ❯

with a strong technical foundation and proven experience in: Cloud Platforms: Microsoft Azure and/or Google Cloud Platform (GCP) Security & Compliance Cloud and a pplication security: Cloud posture management tools (e.g. Azure Dender, GCP SCCE), WAFs (e.g. Azure WAF, Cloud Armor AWS WAF), and protection against OWASP Top 10 and emerging threats. Network & infrastructure security: Network security principles … Automation Python (preferred), PowerShell , Configuration as Code principles and API integration (e.g., Microsoft Graph API) Strategic planning , innovation leadership and delivery in infrastructure and cloud security Budget and resource management Coaching, mentoring, and performance management ABOUT WORKING WITH US We're proud to be building a workplace where everyone feels they belong. We celebrate diversity in all … YOU'LL GET in addition to a competitive salary, we also offer a great range of benefits, including: Up to 15% employer pension contribution Annual bonus (based on Group performance) Share schemes, including free shares Flexible benefits to suit your lifestyle Wellbeing support and generous parental leave If this sounds like the kind of team you'd like to More ❯

with a strong technical foundation and proven experience in: Cloud Platforms: Microsoft Azure and/or Google Cloud Platform (GCP) Security & Compliance Cloud and a pplication security: Cloud posture management tools (e.g. Azure Dender, GCP SCCE), WAFs (e.g. Azure WAF, Cloud Armor AWS WAF), and protection against OWASP Top 10 and emerging threats. Network & infrastructure security: Network security principles … Automation Python (preferred), PowerShell , Configuration as Code principles and API integration (e.g., Microsoft Graph API) Strategic planning , innovation leadership and delivery in infrastructure and cloud security Budget and resource management Coaching, mentoring, and performance management ABOUT WORKING WITH US We’re proud to be building a workplace where everyone feels they belong. We celebrate diversity in all … YOU'LL GET in addition to a competitive salary, we also offer a great range of benefits, including: Up to 15% employer pension contribution Annual bonus (based on Group performance) Share schemes, including free shares Flexible benefits to suit your lifestyle Wellbeing support and generous parental leave If this sounds like the kind of team you’d like to More ❯

they help define technical roadmaps, de-risk complex implementations, and drive continuous improvement within their squad. Identifying and assessing new and emerging technologies, products, services, methods and techniques. Line Management Skills Performance management- Improving organisational performance by developing the performance of individuals and workgroups to meet agreed objectives with measurable results. Employee experience - Enhancing employee … effective working relationships between team members Assisting in the development of new or improved practices and organisational processes or standards. Assisting projects, functions or teams in planning the quality management for their area of responsibility. Technical Skills Source control: Git, GitLab Consumption of RESTful services, incl. JSON. Continuous integration - build (GitLab CI), test, audit Microservices development through Containers or More ❯

Microsoft Azure and/or Google Cloud Platform (GCP) DevOps & IaC: Terraform, CI/CD pipelines, Git Container security: Kubernetes (K8s) Security & Compliance Cloud and application security: Cloud posture management tools (e.g. Azure Dender, GCP SCCE), WAFs (e.g. Azure WAF, Cloud Armor AWS WAF), and protection against OWASP Top 10 and emerging threats. Network & infrastructure security: Network security principles … preferred), PowerShell, Configuration as Code principles and API integration (e.g., Microsoft Graph API) Leadership & Strategy Strategic planning, innovation leadership and delivery in infrastructure and cloud security Budget and resource management Coaching, mentoring, and performance management About Working With Us We’re proud to be building a workplace where everyone feels they belong. We celebrate diversity in all … You'll Get in addition to a competitive salary, we also offer a great range of benefits, including: Up to 15% employer pension contribution Annual bonus (based on Group performance) Share schemes, including free shares Flexible benefits to suit your lifestyle 30 days’ holiday plus bank holidays Wellbeing support and generous parental leave If this sounds like the kind More ❯

to take ownership of our operation support functions, ensuring seamless service delivery and top-tier customer satisfaction. You will work closely with our leadership team to optimise processes, enhance performance, and drive continuous improvement across Workshop, Service Delivery Management, Customer Experience Management, Network Operations Centre (NOC), and Offshore Operations. Key Responsibilities (Summary): Operational Oversight: Manage day-to … day operations of all operation support functions, ensuring efficiency and seamless service delivery. Process & Performance Improvement: Work with the CXO to implement processes, track KPIs, and enhance service quality. Resource & Financial Management: Optimise staffing, budgeting, and cost control while maintaining high service standards. Risk & Compliance: Identify and mitigate risks, ensuring business continuity and regulatory compliance. Customer & Stakeholder Engagement … Lead the Service Management, Customer Experience, and other teams to identify improvements in the operational delivery, processes and proactively improve customer experience in the region. Service Function Leadership: Oversee Workshop, NOC, Offshore Operations, and Service Delivery Management to align with business goals. Ownership and responsibility of Jeopardy team. People & Performance Management: Conduct performance appraisals, drive More ❯

and the ability to quantify and validate observed impact is essential. Network Operations Shift Lead will be the ‘go to’ when DCC’s Customers and Senior Management. Strong stakeholder management skills are a must, with awareness of the DCC’s commercial position within the industry to protect and maintain Smart DCC’s reputation. What will you be doing? Ability … mentoring new and existing team members. Working closely with Senior Managers and stakeholders, occasionally deputising as TOC Snr Manager where required. Experience in ITIL frameworks, supporting Incident, Change, Problem Management and Service Centre. Good understanding of End-to-End smart metering, with a willingness to continually learn. Work with internal functions and Service Providers to continually refine DCC’s … subject to business needs. What are we looking for? Have current valid Security Clearance or be willing to be Security cleared. Experience in supporting a team through people, task & performance management. Precise written and verbal communication skills are essential, on all levels to external stakeholders, including non-technical audiences. Must be a well-organised and diligent planner & documenter, able More ❯

thrives in a complex environment, we are looking for a dedicated HRIS Specialist to join our team and help us continue our journey of excellence. Key Responsibilities: Lead the management and optimization of our HR Information System (SAP SuccessFactors), including interfaces, workflows, reports, user training, and technical assistance. Act as the technical lead for all HR automated processes, such … as performance management and salary review. Serve as a technical liaison between HR, IT, and Payroll. Manage projects to improve and simplify HR processes and tools. Plan and execute technical aspects of HR information systems. Drive and oversee all HRIS-related activities, ensuring on-time delivery and in close collaboration with our support partner and internal stakeholders. Ensure … compliance with internal change control regulations. Manage data collection and conversion to management information. Maintain and ensure information security across all HR systems and use HRIS to adhere to ESG data requirements. Identify and mitigate data risks and escalate when necessary. Create and maintain financial and HR forecasts, reports, and resource tracking Provide strategic reports and dashboards to monitor More ❯

corporate services across the Ministry of Defence, including Finance, Commercial, Payroll and Human Resources for Military Personnel, Civilian Personnel and Veterans. Our digital solutions comprise enterprise resource planning systems, performance management, analytics, automation, low code applications and public facing services through Gov.uk. As a Senior DevOps Engineer, you will be at the heart of managing and optimising our … highly available Have deep technical knowledge, providing support to delivery teams and solving complex problems Manage service components and optimise development processes to ensure they meet business needs and performance indicators. Design secure solutions and services with controls specifically engineered to mitigate security threats. Use modern development standards to design, code, test, and document programs or scripts of medium … managing continuous integration and continuous deployment pipelines. Provide coaching and mentoring to more junior colleagues Person specification You will need the following skills for this role: Availability and Capacity Management (Senior DevOps Engineer) You can manage service components to ensure they meet business needs and key performance indicators (KPIs) (Skill Level: Working) Development process optimisation (Senior DevOps Engineer More ❯

such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. About THG Fulfil THG Fulfil is a fulfilment solution provided by THG Ingenuity that offers warehousing, fulfilment, and courier management services for e-commerce businesses. We help brands with their digital growth by connecting them with customers worldwide, focusing on cost-effective solutions and customer satisfaction. Global Fulfilment Key … proprietary software. Warehousing And Automation THG Fulfil's extensive warehouse automation solutions, like the use of AutoStore and Geek+ Goods-To-Person robots, enable efficient movement of goods. Courier Management We provide a sophisticated courier management system to ensure timely and reliable delivery. Customer Experience THG Fulfil prioritises customer experience, with a focus on providing seamless, efficient, and … goals. You will lead on both strategic initiatives and core HR activity, acting as the go-to partner for all site-level people matters. This role also includes line management responsibility for the People Advisor based in Warrington/Manchester. Key Responsibilities Act as a trusted advisor to site leadership teams on all HR matters including performance management More ❯

love to hear from you. Apply today and help us shape the future of business connectivity. The Role Reporting to the Director of Operations, the Head of Partner Operational Performance at TTB oversees the operational performance of partners in delivery and service processes. This role supports revenue realisation, sets partner strategy, and ensures performance metrics are met. … Responsibilities include optimising processes, enhancing partner performance, and fostering professionalism in service delivery. Building and maintaining relationships with key partners to drive continuous improvement is essential, along with monitoring partner productivity, delivery rates, and client satisfaction, ensuring compliance with regulatory requirements. As an ambassador for TTB Delivery & Service functions, this role collaborates with Sales & Operations to drive continuous improvement … evaluates partner performance, and maintains strategic relationships. The role involves evaluating partner performance, maintaining senior strategic relationships, and preparing Monthly and Quarterly Business Reviews. This single contributor role, with one direct report, requires seamless collaboration with the TTBD Vendor Management and RMA Team to ensure alignment on responsibilities and accountability when governing partners. Responsibilities Key Duties and More ❯

Friday Working hours - 40 hours Role Overview This is a brand-new role within the Group Technology Service function. The role is to assist the Head of Service Lifecycle Management by taking ownership of all our Technology Services related to warehouse and logistics provided by internal and external providers. This role is pivotal in ensuring the delivery of service … lifecycle process aligned with business goals, while effectively managing the performance of third-party providers to deliver high-quality services. The Service Lifecycle Manager (SLM) - Logistics & Warehouse is responsible for the end-to-end technology services supporting JD's warehousing, logistics, and supply chain operations, including JD-owned and 3PL-managed services. This role ensures that all technology issues … from Warehouse Management Systems (WMS) to Transport Management Systems (TMS) and 3PL integrations-are resolved effectively and align with business objectives. The SLM will act as the primary escalation point for all technology-related incidents affecting Logistics & Supply Chain services, managing internal IT teams and third-party providers (3PL, outsourced partners, vendors). This position is critical in More ❯

a critical role in building a better working world for our people, clients and communities. Thanks to our innovative services in auditing, tax consulting as well as transaction and management consulting, we proudly drive our clients into the future. As the only one of the Big 4 with a specialist cross-border practice dedicated to the Financial Services Sector … You will become part of our Finance Technology team within our Technology Consulting practice supporting local as well as global financial services clients (Banking/Insurance/Wealth & Asset Management industry) Advising clients on finance transformation related services and solutions along the CFO agenda Be part of a team delivering large business led and tech enabled transformation programs with … strong focus on managing/leading their delivery in a complex multi-national landscape Topics vary from project management, process improvement, business analysis, definition of future business/technical requirements, system implementation and, day-two readiness topics after regulatory finance change (e.g. IFRS 17/9) performance management, and quality assurance of project deliveries Establishing the finance More ❯

a critical role in building a better working world for our people, clients and communities. Thanks to our innovative services in auditing, tax consulting as well as transaction and management consulting, we proudly drive our clients into the future. Â As the only one of the Big 4 with a specialist cross-border practice dedicated to the Financial Services … You will become part of our Finance Technology team within our Technology Consulting practice supporting local as well as global financial services clients (Banking/Insurance/Wealth & Asset Management industry) Advising clients on finance transformation related services and solutions along the CFO agenda Be part of a team delivering large business led and tech enabled transformation programs with … strong focus on managing/leading their delivery in a complex multi-national landscape Topics vary from project management, process improvement, business analysis, definition of future business/technical requirements, system implementation and, day-two readiness topics after regulatory finance change (e.g. IFRS 17/9), , performance management, and quality assurance of project deliveries Establishing the finance More ❯

define the Finance solution architecture roadmap Assess and recommend the best of breed Finance technology solutions to address client needs Combine industry insight with knowledge of core Finance and performance management applications, cloud adoption and digital enablers Understand the Finance processes, tooling and capabilities required to orchestrate Finance driven performance data Define the business case for solutions … to deliver a story Demonstrated business domain and/or industry knowledge Ability to work well with a cross-functional, geographically dispersed team and clients Effective cross-functional project management, communication and stakeholder management skills Excellent presentation and communication skills, with a focus on translating business requirements into information models Demonstrated effective written and verbal communication skills. Demonstrated … Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view More ❯

define the Finance solution architecture roadmap Assess and recommend the best of breed Finance technology solutions to address client needs Combine industry insight with knowledge of core Finance and performance management applications, cloud adoption and digital enablers Understand the Finance processes, tooling and capabilities required to orchestrate Finance driven performance data Define the business case for solutions … to deliver a story Demonstrated business domain and/or industry knowledge Ability to work well with a cross-functional, geographically dispersed team and clients Effective cross-functional project management, communication and stakeholder management skills Excellent presentation and communication skills, with a focus on translating business requirements into information models Demonstrated effective written and verbal communication skills. Demonstrated … Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we’ll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That’s where we come in. By taking a holistic view More ❯

and complex technical projects within global, multi-supplier environments. Practical Engineering Background: Ability to lead development teams, resolve technical issues, and prioritise non-functional requirements. Technical Excellence and Risk Management: Capable of ensuring excellence in technical delivery, identifying and mitigating risks, and recovering challenged projects. Effective Communication: Strong skills in communicating with senior stakeholders, negotiating, and influencing positive technology … through pre-sales activities, presentations, bid responses, technical and commercial documentation, project forecasting, planning, and estimation. Estimation Skills: Proficient in producing and validating estimates for projects and programs. Time Management: Ability to prioritise time across multiple projects and meet deadlines. Promote Best Practices: Advocate for reuse and improved working practices, processes, guidance, and templates. Team Management: Experience in … managing, coaching, and developing team members, including performance management. Tech Community Involvement: Active in the tech community and up-to-date with the latest trends, technologies, standards, legislation, and regulations. Excellent English: Strong verbal and written English skills. Additional Information At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their well-being More ❯

Services, IT, Consulting and Operating Supplies categories, such as advertising, employee benefits, mobile hardware and office supplies. You will play a pivotal role in driving cost efficiencies, ensuring supplier performance, and delivering best-in-class service to internal stakeholders. In addition, you will be leading projects, fostering a high-performing and collaborative environment. What does the role involve? As … of the procurement process • Develop and execute strategies for indirect procurement (sub-)categories with ability to trigger levers to sustainably create value • Lead sourcing initiatives, contract negotiations, and supplier management to achieve cost savings, risk mitigation and sustainability goals. • Build and maintain strong relationships with localandinternational keysuppliers, driving supplier performance and innovation through conducting regular business review meetings … and supplier performance assessments, addressing performance issues and ensuring alignment with company values and goals. • Have a clear understanding of the indirect spend report for your (sub-)categories • Implement and track key performance indicators (KPIs) to monitor procurement performance and identify areas for improvement. In addition to the above, you'll act as a trusted advisor More ❯