13 of 13 Performance Management Jobs in the North West

excellence, integrity and respect. We are headquartered in New York and have more than 60,000 employees spanning six continents. Role Title: Service Desk Performance Manager BU/Segment: Utilities Location: Manchester, United Kingdom Employment Type: Permanent Contact Centre Operating Hours: 8am-8pm 7/365 days per year. … Shiftwork applies. Summary of the role: The Service Desk Performance Manager is responsible for leading Team Managers and Analysts across SMETS and Switching services within the service desk, ensuring optimal performance. Reporting to the Service Centre Manager, this role will drive metrics-led performance improvements to support ...

highly skilled and motivated People Data Analyst to join our People team. The successful candidate will ideally have a strong background using Human Capital Management (HCM) systems particularly Dayforce with hands-on experience in SQL and Power BI for data analysis, reporting, and process optimisation. You will … Power BI Dashboards & Visualisations: Design and develop Power BI reports and dashboards that provide actionable insights into key People metrics (e.g., headcount, turnover, employee performance) Work with key stakeholders to understand reporting needs and build customised Power BI solutions Data Analysis & Insights: Analyse large datasets t identify trends, patterns ...

week. What you'll do as a Lead Business Intelligence Analyst Line manage and develop a team of BI Analysts, including resource allocation, performance management, and PDPs. Oversee and review all reporting outputs, ensuring a high standard of accuracy, design, and consistency across the team. Maintain ownership … including Pandas/PySpark). Familiarity with software development and source control, in particular Git and CI/CD practices. Excellent communication and stakeholder management skills — able to engage both technical and non-technical audiences. Strong organisational and time management skills. Experience within the housing or construction industry ...

expansion and service innovation* Promote cross-selling and upselling initiatives to maximise customer value Service and Operational Oversight * Take ownership of daily operational performance across communications services* Partner with technology leadership to align and standardise mobile, UC, and connectivity solutions* Work collaboratively with internal teams to ensure smooth delivery … levels* Introduce structured feedback and improvement processes to enhance service delivery* Support sales and marketing activity by contributing technical and commercial expertise Financial and Performance Management * Plan and control the communications budget with a focus on efficiency and return on investment* Track performance against financial and operational ...

enterprise customers across retail, manufacturing, and distribution. Their platform plays a critical role in enabling digital commerce, omnichannel operations, and scalable product data management for customers operating at global scale. The company operates a subscription-based recurring revenue model with strong gross margins and high customer retention. The business … creation. The Role: The Senior Finance Manager will be a play a key role in the successful running of the finance function, handling the management accounts, while also providing insightful FP&A and commercial analysis. Reporting into a strong SaaS industry CFO and line managing a team ...

with a range of partners to drive innovation and deliver impactful outcomes. The business focuses on developing efficient, forward-looking approaches to support growth, performance, and leadership in its field. With a focus of innovation at its centre, they are now seeking a forward-thinking Head … data are secure, resilient, and fit for immediate business needs. This role balances strategic oversight with hands-on delivery, focusing on stability, risk management, and practical improvement. You'll oversee infrastructure, specialist and enterprise systems, cybersecurity, and data, while managing key third-party IT partners. Working closely with senior ...

with a range of partners to drive innovation and deliver impactful outcomes. The business focuses on developing efficient, forward-looking approaches to support growth, performance, and leadership in its field. With a focus of innovation at its centre, they are now seeking a forward-thinking Head … data are secure, resilient, and fit for immediate business needs. This role balances strategic oversight with hands-on delivery, focusing on stability, risk management, and practical improvement. You'll oversee infrastructure, specialist and enterprise systems, cybersecurity, and data, while managing key third-party IT partners. Working closely with senior ...

enterprise customers across retail, manufacturing, and distribution. Their platform plays a critical role in enabling digital commerce, omnichannel operations, and scalable product data management for customers operating at global scale. The company operates a subscription-based recurring revenue model with strong gross margins and high customer retention. The business … closely with the Board and investors. Along with line managing a team of 2 reports, the CFO will own the financial strategy, governance, and performance management of the business, ensuring the company scales efficiently while maintaining strong financial discipline. This role is both strategic and hands-on, suited ...

exciting phase of scale and commercial maturity. Finance is central to our next chapter. We are investing in stronger insight, sharper forecasting, and disciplined performance management to support sustainable, profitable growth. Role We are seeking a Chief Financial Officer (CFO) to lead the finance function … role with responsibility for a team of 5. You will own the full finance agenda, with a particular emphasis on operational finance, FP&A, performance reporting, and profit optimisation. Key responsibilities include: Leading and developing the finance team, embedding high standards and clear accountability Drive financial accountability within ...

support and optimise complex SQL Server environments. They specialise in database, server, cloud, and application services with a strong emphasis on proactive performance management, reliability and continuous improvement. This is an opportunity to join a genuinely people-focused, high-performing company where you are trusted to deliver impactful … where your technical expertise is recognised and your career can develop. In this role, you will be responsible for: Diagnosing and resolving SQL Server performance issues across queries, indexes and execution plans Tuning stored procedures, user-defined functions and ETL processes to improve scalability and speed Working closely with ...

make informed decisions · Experience owning or supporting analytics/data/reporting products for internal or external customers · Strong people leadership: building teams, coaching, performance management · Track record of shipping complex, cross‐functional initiatives and managing stakeholders You should have: · Experience with automation (test automation, AI‐assisted workflows … sell up to 5 days of annual leave. · Peace of Mind: Life assurance and a workplace pension with employer contributions. · Reward for Performance: Bonus scheme that recognizes your hard work and contributions. · Cycle to Work Scheme: For the cyclists among us, we've got you covered. · Gear ...

Python or Scala, Spark, Airflow or similar Experience owning or supporting analytics, data or reporting products Strong people leadership skills including hiring, coaching and performance management A track record of delivering complex, cross functional initiatives Nice to have: Experience with automation or test tooling Familiarity with data privacy ...

successful delivery of software that meets business and client needs. - Collaborative Environment: Work closely with other Heads of Teams, Product Managers, and senior management to ensure unified and effective operational running. - Professional Growth: Engage in a role that offers both managerial and technical challenges, providing ample room for professional … Angular) and familiarity with cloud technologies (preferably Azure). - Experience with agile and waterfall methodologies, including Scrum and Kanban. - Proven track record in line management, covering mentoring, motivating, objective setting, training, and performance management. - Demonstrable experience in delivering technical work within time and budget constraints, with a solid ...