Manager (IT Service Management (ITSM))
City Of Bristol, England, United Kingdom
Squarcle
We are dedicated to ensuring that our clients have both a well-defined strategy and a supply chain that are aligned to provide a performance advantage. Squarcle is a people orientated organisation that prides itself on its culture and strives to build a family of high performing experts to … the adoption of new ITSM processes, including stakeholder communication, training, and resistance management. Conferring with Project Leads to obtain information on limitations or capabilities. Performance Measurement: Define key performance indicators (KPIs) and metrics to measure the effectiveness of ITSM processes and establish mechanisms for ongoing performance … expectations and delivering change as required. Working effectively in diverse teams within an inclusive team culture where people are recognised for their contribution. Conduct performance reviews and annual appraisals for all direct reports. Lead, coach and mentor team members. Champion Squarcle digital capability externally through online channels. Secondary duties more »
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