Jobs 1 to 2 of 2

Service Desk Analyst

As a Service Desk Analyst typical duties will include; logging all incidents; investigating technical issues and following escalation processes to ensure appropriate detail is captured and updated through the incident lifecycle, all while utilising time on the phone effectively to meet KPI targets What you'll need to succeed Successful...
Bristol -
Hays Specialist Recruitment Ltd
Salary: £20000.00 - £22000.00 per annum + Excellent Benefits
Posted: 11 days ago

Service Desk Analyst, Bristol, £20,000 - £22,000pa

Successful applicants will have an excellent working knowledge of Microsoft Windows 2003-2013. Excellent customer service experience and knowledge of working with Mitel Redbox, NuPoint, Acaya or similar telephony system... Any experience of using active directory; documents management systems; case management systems; or practice management systems would serve as a...
Bristol, Avon -
Salary: £20000.00 - £22000.00 per annum + Excellent Benefits
Posted: 19 hours ago