to stakeholders. * Following standard procedures for proper escalation of unresolved issues to the appropriate internal team. * Updating customer documentation to prevent recurrent issues. * Proactively monitoring insights and alerts in the production environment to identify potential issues. * Collaborating with the product and development team to test new product releases and more »
Newark, Nottinghamshire, East Midlands, United Kingdom
Future Prospects
updates to stakeholders. Following standard procedures for escalation of unresolved issues to the appropriate internal team. Updating customer documentation to prevent recurrent issues. Proactively monitoring insights and alerts to identify potential issues. Collaborating with the product and development team to test new product releases and expedite the release processes. more »
Mansfield, Nottinghamshire, East Midlands, United Kingdom
Maintech Recruitment LTD
are responsible for ensuring the delivery of high-quality technical support services. Ensuring the highest level of Client satisfaction by identifying client problems, proactively monitoring client systems, and building and maintaining a support knowledge base. Providing site-based engineering support to minimise downtime and ensure uptime and availability of more »
