2 of 2 Proactive Monitoring Jobs in Shropshire

your financial, physical and mental wellbeing. This is some of what you can expect to be doing: Responding to incoming calls from customers, diagnosing faults and providing timely resolutions Monitoring the network management system to detect and prevent potential issues Escalating complex faults to the appropriate teams when necessary Working within agreed SLAs to maintain service excellence Collaborating with More ❯

your financial, physical and mental wellbeing. This is some of what you can expect to be doing: • Responding to incoming calls from customers, diagnosing faults and providing timely resolutions • Monitoring the network management system to detect and prevent potential issues • Escalating complex faults to the appropriate teams when necessary • Working within agreed SLAs to maintain service excellence • Collaborating with More ❯