Jobs 1 to 2 of 2

Service Desk Analyst/ Problem Analyst - Chippenham - up to £27,

Chippenham -
Capita - ITIN
We are interested in hearing from people with Service Desk backgrounds and a solid understanding of ITIL processes... You will also have; Experience of working within an ITIL environment. Experience within a Service Desk or Problem Management role supporting a Managed Service ICT account... Analytical/investigative skills... Desirable: ITIL Foundation...
Salary: £17500.00 - £27000 per annum
Posted: 26 days ago

Incident and Problem Analyst / IT Analyst / IT Support Engineer

Southsea, Hampshire -
Key Responsibilities: Capture and analyse IT service outages using a standard ITSM suite. logging and analysis of Incident tickets, ensuring that all relevant details are captured, and that incidents are diarised and are a useful reference point for enhanced problem and incident management... Chair and minute Incident and Problem management...
Salary: £18k - 20k per year
Posted: 3 days ago