Jobs 1 to 4 of 4

Incidents And Problem Analyst

London -
Hays IT - Uk Posting account
The role holder will manage all activities necessary to respond to, record and resolve incidents, events or performance degradation, relating to customer experience revenue collection services and systems, ensuring that the relevant support group undertake restoration and root cause analysis activities, in line with the Contracted SLAs. You will be...
Rate: £300.00 - £350.00 per day
Posted: 24 days ago

Problem Analyst (ITIL, Problem, Service) - London - £35k

London -
Ampersand Consulting
This Problem Analyst (ITIL, Problem, Service) will be tasked with reducing the impact of problems on the business and will be responsible for identifying the root cause of the problem. The ability to build and develop successful relationships is crucial for this Problem Analyst (ITIL, Problem, Service) position and we...
Salary: £35000 per annum + Benefits
Posted: 17 days ago

Problem Analyst

Redditch, Worcestershire -
Harvey Nash plc
Allocates staff resource to Problem Management tasks and ensures Service Now Management queues are monitored and progressed... * Continuously develops and improves the Problem Management process to enhance service quality. Person Specification: * A good understanding of ITIL Problem and Incident tool and processes are essential. * A good understanding of ITIL (V2...
Salary: £28000 - £32000 per annum
Posted: 4 days ago

Incident/Problem Analyst- ITIL, Application

City, London -
Harvey Nash plc
The role: Incident management for non-production environments (including infrastructure related incidents, functional defect triage and handling for both Oracle and MS SQL/Java/Power builder (Legacy) systems... Skills required: ITIL Foundation (Desirable) Risk Management. Good quality IT related degree or equivalent industry experience. Understanding of ITIL framework (Foundation qualification...
Salary: £38000 - £45000 per annum + Benefits
Posted: 5 days ago