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Incident and Problem Analyst / IT Analyst / IT Support Engineer

Portsmouth, Hampshire -
Bluetownonline
Key Responsibilities: Capture and analyse IT service outages using a standard ITSM suite. Logging and analysis of Incident tickets, ensuring that all relevant details are captured, and that incidents are diarised and are a useful reference point for enhanced problem and incident management... Chair and minute Incident and Problem management...
Salary: £19k - 21k per year
Posted: 5 days ago