Jobs 1 to 15 of 161

Incident Manager

City, London -
Eligo Recruitment Ltd
ITIL qualification... You will facilitate early return of service including workarounds, manage Incident Communications externally and internally to ensure users are kept up to date with relevant information of their incident, act as point of escalation for High Priority or Major Incidents, responsible for ensuring all incidents contain current and...
Salary: £48000 - £55000 per annum + Full Benefits
Posted: 5 days ago

Head of Service Delivery - 80K OTE, Car

West Midlands -
Randstad Technologies
Head of Service Delivery - West Midlands - Permanent... Expansive growth has meant our client need to strengthen the Service Delivery division with the appointment of a Head of Service Delivery, to oversee a portfolio of key accounts... Incident Management, Service Management, Problem Management, ITIL, Change Management... Ultimately responsible for overseeing service...
Salary: £80000 per annum + car
Posted: 8 hours ago

Serviced Delivery Manager/ SDM

London -
Computer Futures
Service Delivery Manager - Hertfordshire - Up to £45k Service Delivery/ Support/ ITIL. Global organisation looking for a service delivery manager who will be responsiblefor ensuring the delivery to the customers and supporting the business with processes. You will be working with Vendors, Business Users and Key stakeholders ensuring that SLA's...
Salary: £38000 - £45000 per annum + competitive
Posted: 19 days ago

Major Incident Manager

Birmingham, West Midlands (County) -
SCC
Specialist Computer Centres - SCC, is Europe‚Äôs largest independently owned IT services group. We have been established for over 38 years, have over 5,000 employees within Europe and a turnover in excess of £2.75 billion. We deliver innovative, business critical and cost reducing IT solutions to both private...
Salary: Excellent salary plus Car
Posted: 24 days ago

Service Delivery Manager

London -
Computer Futures
The environment is fast paced and quite hectic due to the growth, the service management is a new layer they have brought into the structure and you would be likely to have between 10-20 corporate clients to look after. You would be dealing with Incident & Problem management as well...
Salary: £40000 - £45000 per annum + competitive
Posted: 10 days ago

IT Helpdesk Manager

Bolton, Lancashire -
Rullion IT Plus
In order to be considered for this role, you will come from a similar role with proven major incident and problem management experience. You will also have an in depth understanding of service management tools and well as proven team leadership experience. Additionally you will have a good understanding of...
Salary: £35000 per annum
Posted: 5 days ago

Help Desk Manager

Plymouth -
Computer Futures
Help Desk, Helpdesk, Service Desk, IT Desk, IT Support, Service Management, ITIL, Desktop, Desktops, Desktop Management, Technical Support... Help Desk, Help Desk, Service Desk, Service Management, ITIL , Desktop, Desktops, Desktop Management, Technical Support, 1st Line Support, 2nd Line Support, Microsoft, Mac, Change Management, Problem Management, Service Performance, Service Monitoring, New...
Salary: £40000 - £45000 per annum + competitive
Posted: 6 days ago

Help Desk Manager

Cornwall -
Computer Futures
Help Desk, Helpdesk, Service Desk, IT Desk, IT Support, Service Management, ITIL, Desktop, Desktops, Desktop Management, Technical Support... Help Desk, Help Desk, Service Desk, Service Management, ITIL , Desktop, Desktops, Desktop Management, Technical Support, 1st Line Support, 2nd Line Support, Microsoft, Mac, Change Management, Problem Management, Service Performance, Service Monitoring, New...
Salary: £40000 - £45000 per annum + competitive
Posted: 6 days ago

Incident Manager - ITIL - London - £55-63k, bonus, etc.

London -
First Point
Incident Manager, with excellent Incident Management experience with an ITIL qualification based in Central London... This will include defining and managing all service delivery orientated service KPI's including SLA's & OLA's, assisting with incident management issues, incident communications and manage root cause analysis (RCA), all within an ITIL...
Salary: £55000 - £63000 per annum + 5k car, bonus, pension, etc
Posted: 24 days ago

Senior Application Support, ITIL

Tunbridge Wells, Kent -
Resource Management
Application Support, COTS Applications, ITIL, Windows... In addition to strong application support skills, you will have an excellent understanding of how applications integrate with the existing infrastructure (Windows, VMWare, Citrix, IIS), as well as messaging (Active directory) and security. All work is carried out within an ITIL environment... Fully engaged...
Salary: £45000.00 per annum + Bonus, Benefits
Posted: 3 hours ago

IT Service Manager

London, Hayes, Hounslow, Stockley Park, Uxbridge -
Brightred Resourcing
IT Service Manager As a complex operational organisation we are seeking an IT Service Manager to be responsible for delivery of IT systems and services across the whole of IT. As IT Service Manager working primarily with 3rd party vendors and outsource providers this person will be responsible as follows: *...
Salary: £0 - £65,000 per year
Posted: 24 days ago

Customer Services Manager

Plymouth -
Computer Futures
Help Desk, Helpdesk, Service Desk, IT Desk, IT Support, Service Management, ITIL, Desktop, Desktops, Desktop Management, Technical Support... Help Desk, Help Desk, Service Desk, Service Management, ITIL , Desktop, Desktops, Desktop Management, Technical Support, 1st Line Support, 2nd Line Support, Microsoft, Mac, Change Management, Problem Management, Service Performance, Service Monitoring, New...
Salary: £40000 - £45000 per annum + competitive
Posted: 6 days ago

Customer Services Manager

Cornwall -
Computer Futures
Help Desk, Helpdesk, Service Desk, IT Desk, IT Support, Service Management, ITIL, Desktop, Desktops, Desktop Management, Technical Support... Help Desk, Help Desk, Service Desk, Service Management, ITIL , Desktop, Desktops, Desktop Management, Technical Support, 1st Line Support, 2nd Line Support, Microsoft, Mac, Change Management, Problem Management, Service Performance, Service Monitoring, New...
Salary: £40000 - £45000 per annum + competitive
Posted: 6 days ago

Senior Delivery Manager

Cambridge -
360 Resourcing
You have experience of overseeing the end-to-end delivery of business critical projects and applications, and have a thorough understanding of project management, development and testing methodologies. You are familiar with structured IT Service Management and processes such as incident management, problem management and change management, through experience of...
Salary: £60.6k - 70.3k per year
Posted: 14 days ago

Senior Delivery Manager (Delivery, Manager)

South East -
Cambridge Assessment
You have experience of overseeing the end-to-end delivery of business critical projects and applications, and have a thorough understanding of project management, development and testing methodologies. You are familiar with structured IT Service Management and processes such as incident management, problem management and change management, through experience of...
Salary: £60,600 - £70,300
Posted: 4 days ago