Jobs 1 to 15 of 131

Support Engineer (ITIL, Systems, Networks, SQL)

Chiswick -
Ampersand Consulting
Have you got a strong understanding of computer networking and have experience maintaining a network? Are you an excellent communicator with exceptional written and verbal English? Have you got a history of excellent customer support? Do you have previous experience supporting/maintaining databases as well as strong SQL knowledge? Have...
Salary: £23000 per annum + Bonus and Benefits
Posted: 25 days ago

Service Management

Newcastle, Staffordshire -
Accenture
Working as part of the Service Management shared service team you'll support the core ITIL processes of incident management, event management, problem management, change management, request fulfilment and service level management... As well as a high level of motivation, great communications skills and a keen attention to detail, we'...
Posted: 3 days ago

Problem Analyst - Cardiff

Cardiff -
IntaPeople
As a key contributor you will help with the responsibility for managing the Problem Management function. You will work closely with the Service Management team, technical teams and technical leads to ensure the implementation and design of Problem Management process and procedures. You will also be responsible for managing problems...
Rate: £250 - £300 per day
Posted: 3 days ago

Service Operations Manager - Cloud & Managed Services

Staines, Middlesex -
Zorba Consulting Limited
The role will have 6 direct and 60 indirect reports covering Service Desk, 1 st & 2 nd line Infrastructure and Operational Support for mission critical customer systems (Windows, Linux & VMware)... Ownership of the Incident Management process, Operational Change Management process and Problem Management process will all be part of role... -...
Salary: Up to £75,000 per annum plus 15% bonus plus benefits
Posted: 5 days ago

Incident and Problem Manager

Luton, Bedfordshire -
Easyjet
The role comes with its fair share of challenges, so we're looking for an Incident & Problem Manager with: In-depth experience of managing major incidents and crises, with good knowledge of service-management frameworks and processes. An excellent understanding of ITIL processes across multi-platform technologies, supported by at...
Salary: Competitive
Posted: 25 days ago

Incident and Problem Manager

Luton, Bedfordshire -
easyJet Airline
The role comes with its fair share of challenges, so we're looking for an Incident & Problem Manager with: - In-depth experience of managing major incidents and crises, with good knowledge of service-management frameworks and processes - An excellent understanding of ITIL processes across multi-platform technologies, supported by at...
Posted: 22 days ago

Service Manager/ Incident Manager- Bristol

Bristol, Avon -
Mortimer Spinks
You need to be ITIL certified and have experience of working as a service manager within a dynamic and rapidly changing environment.You need to have service management/helpdesk software knowledge.Your role will involve you predicting and pre empting service issues and putting in place a service roadmap to...
Salary: £38000 - £40000 per annum
Posted: 3 days ago

Applications Support Analyst

Milton Keynes -
Hays IT - Uk Posting account
It will be highly beneficial if you have experience working in the motor insurance or IT supplier management sector. Key Responsibilities - Implement and Maintain system configuration in line with the change management process and business requirements... Â- Implement and maintain clear ITIL based processes for the full service operations lifecycle:...
Rate: Competitive
Posted: 9 days ago

Major Incident Manager

Birmingham, West Midlands (County) -
SCC
Specialist Computer Centres - SCC, is Europe‚Äôs largest independently owned IT services group. We have been established for over 38 years, have over 5,000 employees within Europe and a turnover in excess of £2.75 billion. We deliver innovative, business critical and cost reducing IT solutions to both private...
Salary: Excellent salary plus Car
Posted: 17 days ago

Service Manager - IT Security Identity

Macclesfield -
Hays IT - Uk Posting account
Within this role you will: * Assess third party supplier services against relevant Service Level Agreements (SLAs) and customer satisfaction requirements and lead periodic verifications of supplier counts in relation to consumption of services and associated invoicing * Manage service delivery processes including Service Level Management, Capacity Management, Availability Management and Continuity...
Rate: £0.01 per day
Posted: 15 days ago

Service Delivery Manager

London -
Computer Futures
New - Service Delivery Manager - MSP - South London - Up to £45k Service Delivery/ Support/ ITIL Are you a Helpdesk Lead/ Manager looking to get into Service Delivery?... The environment is fast paced and quite hectic due to the growth, the service management is a new layer they have brought into the...
Salary: £40000 - £45000 per annum + competitive
Posted: 11 days ago

Service Account Manager

Northampton, Northamptonshire -
NAK Consulting
Successful service delivery - SLA achievement, KPI achievement and exceptional customer satisfaction... - Experience of Service Transition - Foundation level understanding of Project Management - Creating and maintaining ITIL processes - Major Incident Management experience Qualifications... - ITIL Foundation v3 or above... - PRINCE 2 Foundation. - Any Microsoft Qualifications (including sales certifications) - Formal Sales/Relationship Training - Degree...
Salary: DOE + Bonus (10%) + Benefits
Posted: 4 days ago

Application Manager - IT Service Management, ITIL

Feltham, Middlesex -
Harvey Nash plc
Ensure ITIL best practice and service management methodologies are followed across all areas of application implementation, support and management. Essential experience: *Strong track record within IT service management. *Proven track record of successfully managing IT operations and the delivery of IT services (including Incident and Problem Management, Configuration and Change...
Rate: £350 - £380 per day
Posted: 2 days ago

Insurance Systems Support Analyst - CDL STRATA

Milton Keynes -
Hays IT - Uk Posting account
Key Responsibilities - Implement and Maintain system configuration in line with the change management process and business requirements... - Implement and maintain clear ITIL based processes for the full service operations lifecycle: including production of regular statistical analyses and service performance reports... - Incident management - Ownership of all incidents with the supplierfrom logging...
Rate: £350 per day
Posted: 5 days ago

Incidents And Problem Analyst

London -
Hays IT - Uk Posting account
The role provides key Contract Compliance, Risk mitigation and Service Stability activities, for the TfL Customer experience Revenue Collection System. This includes both Service and technical issues as part of the delivery of Revenue Collection across TfL, and Stakeholder groups (Customers, TfL, Train Operating Companies, and other transport operators) in...
Rate: £300.00 - £350.00 per annum
Posted: 22 days ago