Jobs 1 to 15 of 137

Applications Support Engineer

Gosport -
Capita - ITIN
The role's primary focus is on Incident Management and restoring service as quickly and effectively as possible to control rooms. In this job you will provide an effective response to requests for service, incident and problem management activities - looking after command, control and communications systems, infrastructure and terminals... Technical...
Salary: £22000.00 - £27000.00 per annum
Posted: 17 days ago

2nd line support Analyst

Manchester, Lancashire -
Harvey Nash plc
The client who are a well known eCommerce business are in need of long term extra resource on there service desk to be responsible for mainly 2nd line issues (some 1st line)... * Working to agreed OLA's and SLA's... * Administration of Service Management Tool, working with the Service Management...
Posted: 17 hours ago

Incident Manager - ITIL

City, London -
TEKsystems
My client are currently looking for an incident manager to effectively implement and manage the Incident Management process and corresponding reporting in compliance with the agreed Performance measures, ensuring process integrity... Manages Incident Management process... Produces Incident Management information and communications. Inputs into other ITIL disciplines (i.e. Continual Service...
Rate: £350 - £400 per day
Posted: 2 days ago

Help Desk Manager

Cornwall -
Computer Futures
Help Desk, Helpdesk, Service Desk, IT Desk, IT Support, Service Management, ITIL, Desktop, Desktops, Desktop Management, Technical Support... Help Desk, Help Desk, Service Desk, Service Management, ITIL , Desktop, Desktops, Desktop Management, Technical Support, 1st Line Support, 2nd Line Support, Microsoft, Mac, Change Management, Problem Management, Service Performance, Service Monitoring, New...
Salary: £40000 - £45000 per annum + competitive
Posted: 17 days ago

Help Desk Manager

Plymouth -
Computer Futures
Help Desk, Helpdesk, Service Desk, IT Desk, IT Support, Service Management, ITIL, Desktop, Desktops, Desktop Management, Technical Support... Help Desk, Help Desk, Service Desk, Service Management, ITIL , Desktop, Desktops, Desktop Management, Technical Support, 1st Line Support, 2nd Line Support, Microsoft, Mac, Change Management, Problem Management, Service Performance, Service Monitoring, New...
Salary: £40000 - £45000 per annum + competitive
Posted: 17 days ago

Customer Services Manager

Cornwall -
Computer Futures
Help Desk, Helpdesk, Service Desk, IT Desk, IT Support, Service Management, ITIL, Desktop, Desktops, Desktop Management, Technical Support... Help Desk, Help Desk, Service Desk, Service Management, ITIL , Desktop, Desktops, Desktop Management, Technical Support, 1st Line Support, 2nd Line Support, Microsoft, Mac, Change Management, Problem Management, Service Performance, Service Monitoring, New...
Salary: £40000 - £45000 per annum + competitive
Posted: 19 days ago

Customer Services Manager

Plymouth -
Computer Futures
Help Desk, Helpdesk, Service Desk, IT Desk, IT Support, Service Management, ITIL, Desktop, Desktops, Desktop Management, Technical Support... Help Desk, Help Desk, Service Desk, Service Management, ITIL , Desktop, Desktops, Desktop Management, Technical Support, 1st Line Support, 2nd Line Support, Microsoft, Mac, Change Management, Problem Management, Service Performance, Service Monitoring, New...
Salary: £40000 - £45000 per annum + competitive
Posted: 19 days ago

Event Management Analyst/Event Monitoring Analyst

Leicester, Leicestershire -
Experis Ltd
Reporting into the incident and problem management Team Lead, you will be required to contribute to the smooth delivery of the Event Management Process, with the overall aim to ensure Events are detected, analysed and escalated in an efficient manner. You will ensure all events are managed effectively through the...
Salary: £25000.00 - £30000.00 per annum + Benefits
Posted: 3 days ago

Technical Administrator

Nottingham -
Experian
Performance of admin tasks for Problem Management activities... You will work closely with the appropriate Project, Service Acceptance and Change Management and Support teams to review these processes regularly, and to be able to identify areas for process improvement... Sound analytical/problem solving skills... Exposure to/knowledge of ITIL practises...
Salary: £Competitive + Bonus
Posted: 4 days ago

Portfolio Service Director

London -
Capita - ITIN
Ensure the suitability of the end to end service model and lead a strategic view of Service Delivery driving the thought and action required to achieve an increased level of ITIL Service Lifecycle maturity... Proactively drive CSIP and problem management to reduce all incident levels... Ensure that no kpi/sla...
Salary: £65000 - £80000 per annum + car, bonus
Posted: 11 days ago

IT Service Manager

Bournemouth -
Pertemps ERP
Knowledge of implementing ITIL and service quality procedures. - Experience of effective transition of new services and products into service delivery teams. - Broad exposure to IT infrastructure/application landscape ideally with technical depth in a discipline or ITSM process... As an IT Service Desk Manager your main responsibilities will be: - Be...
Salary: £45,000-£50,000 + Excellent benefits
Posted: 8 days ago

IT Service Manager

Manchester -
Pertemps ERP
Knowledge of implementing ITIL and service quality procedures. - Experience of effective transition of new services and products into service delivery teams. - Broad exposure to IT infrastructure/application landscape ideally with technical depth in a discipline or ITSM process... As an IT Service Manager your main responsibilities will be: - Be accountable...
Salary: £45,000-£50,000 + Excellent benefits
Posted: 8 days ago

Major Incident Manager - Maidenhead

Maidenhead, Berkshire -
Earth Stream Global
Essential Skills: Demonstrable track record of working as an Senior Incident manager within a large and complex blue chip organisation; experience working as an Incident Manager with expert knowledge across data centre technologies such as: Windows/UNIX, RDBMS and storage; proven experience working in an Incident Management role where your...
Posted: Yesterday

Service Delivery Manager - Swindon

Swindon, Wiltshire -
NES IT
Service Delivery Manager will be working on a large client site, so a wealth of diverse experience is required for this role couple with a good personality. The Service Delivery Manager will ensure 'best practise' standardised methods and procedures are used for the efficient, effective and prompt delivery of IT...
Salary: Good
Posted: 6 days ago

Service Delivery Manager

Newport, Gwent -
NES IT
Must have come from a Technical/Infrastructure background Must have a solid career background... Measuring, Tracking and reporting on Customer Satisfaction, including resulting Service Improvement activity... Candidate must be eligible to work in the UK Service Delivery Manager Established in 1978, NES Global Talent provides a complete range of contract...
Posted: 20 hours ago