Jobs 1 to 15 of 113

IT Problem Management - ITIL

Problem Management - ITIL. Our client a multi national blue chip is looking for somebody to introduce/set up/document problem management within the IT department..(App Dev, Infrastructure etc). If you have a strong track record within building and construction this would be beneficial but not essential.
Rickmansworth, Hertfordshire -
Rate: £0.00 per annum
Posted: 4 days ago

Service Desk - Incident and Problem Management

Your new role Service Desk - Incident and Problem Management - 24/7 What you'll need to succeed The role holder will manage all activities necessary to respond to, record and resolve incidents, events or performance degradation, relating to Revenue Collection Services and Systems, ensuring that the relevant support group(s)...
City of London -
Hays Specialist Recruitment Ltd
Rate: £300.00 - £315.00 per day
Posted: 9 days ago

Service Monitoring Analyst

You will work closely with Problem Management and Incident Management to proactively contribute towards Continuous Service Improvement (CSI) initiatives... This role is at the forefront of the Service Management team; you will work to establish close links with areas of the business and strive to improve services offered by the...
Nottingham -
Salary: Pension, bonus scheme
Posted: 20 days ago

Incident Manager

You will be a highly skilled and experienced Incident Manager (preferably with an ITIL qualification), you will provide quality incident support; managing and controlling all incidents until conclusion ensuring restoration of a normal operating service within defined Service Level Agreements... You will facilitate early return of service including workarounds, manage...
City of London -
Eligo Recruitment
Salary: £45000 - £55000 per annum + Full Benefits
Posted: 3 days ago

Technical Analyst

Your new role Infrastructure Focused: To administer and maintain infrastructure devices such as servers and networking devices to ensure proper operation and availability. To perform operational processes and procedures, ensuring that all services and infrastructure meet their operational targets. Application Focused: Responsible for the ongoing support of business applications. Undertake...
Greenock -
Hays Specialist Recruitment Ltd
Salary: £220.00 - £270.00 per annum
Posted: 10 days ago

Service Manager

You will be the service owner of a number of technologies within our Service Catalogue and will therefore be responsible for ensuring monitoring, proactive and reactive problem management and continuous service improvement... Proactive Problem Management will be essential in a fast changing environment, you'll be prioritising a backlog based...
Bristol, Avon -
Southern Lights Recruitment
Salary: £35000 - £40000 per annum + Excellent benefits
Posted: 3 days ago

Service Delivery Manager

Undergoing a fantastic projected growth they are now looking for an experienced Service Delivery Manager/ Service Manager to manage a small portfolio (5-10) of external support service customers and ensure the effective service management and service transition in line with ITIL v3. Working on both customer sites, at the...
East Midlands -
Salary: £45k - 50k per year + CAR + BONUS + Private Medical + 25 Day Hols
Posted: Yesterday

Major Incident Manager

Own the end-to-end Problem and Incident Management... Conduct reviews of the Problem and Incident Management processes... Understanding and experience of ITIL, particularly Incident, Request and Problem Management... Knowledge of continuous improvement methodology (Six Sigma, Lean, etc.) Previous experience of VMware Service Manager 9 workflow module... Experience in Project...
Manchester -
iKonnect Global Solutions
Salary: £32000 - £38000 per annum + Benefits
Posted: 4 days ago

Problem Manager - Maidenhead

Essential Skills: Demonstrable track record of working as an IT Problem manager within a large and complex blue chip organisation; proven experience working in a pure Problem Management role where your sole focus is around building and implementing problem management strategy (this is not a hybrid incident/problem role); sound...
Maidenhead, Berkshire -
Earth Stream Global
Salary: bonus and benefits
Posted: 2 days ago

IT Service Manager / Incident Manager Leeds Up to £42,000 base

The IT Service Manager is responsible for delivering high-quality service support and will work across a number of IT Service processes including Incident Management, Problem Management, Change Management and Service Desk Management. Key Skills: Extensive background in IT Service Management. Recent experience of Incident Management and at least one...
Leeds, West Yorkshire -
Spencer Rose
Salary: From £35,000 to £42,000 per annum + 10% bonus
Posted: 5 days ago

Service Management Practitioner

With an annual budget of more than £200 million and oversight of a £1 billion spend, the HSCIC is responsible for the gathering, analysis and publishing of health and care information, and for delivering the crucial IT infrastructure and applications that support the NHS and Social Care... An excellent opportunity...
Leeds, United Kingdom -
Health & Social Care Information Centre
Posted: 5 days ago

Major Incident Manager

You will also modify procedures & processes with the problem management team to minimise repeat future incidents and will liaise closely with the change management team to ensure that change projects do not lead to new major incidents in their own right... Experience required: - Strong ability in Major Incident Management and...
Southampton, Hampshire -
Salary: £35000 - £45000 per annum
Posted: Yesterday

Problem Manager

The role will report into the Service Management Highlands Delivery Manager and will have responsibility for the day to day management of Problem Management delivery across one of their biggest accounts... Other responsibilities include management of all Problem Management SLAs and monitoring, tracking and driving Problem investigations, diagnosis and resolution...
Nairn, Nairnshire -
McGregor Boyall
Salary: £35000 - £40000 per annum
Posted: Yesterday

Service Management Analyst

To deliver timely and accurate end product reports and problem management related documentation to our clients, in line with contractual requirements... Monthly composition and review of the Performance Monitoring Report... Experience: Experience of Problem Management processes including verification, categorization, prioritization and investigation... Development and coaching in best service practices... Aptitude...
Rotherham -
Interquest - IQ Tech
Salary: £25000 - £35000 per annum
Posted: 10 days ago


Relevant qualifications such as ITIL v3,a BCS or an APMG in Problem Management are advantageous. Proven experience of working in an IT Service Management environment, with specific experience in Problem and Incident Management in a complex environment... Problem solving experience using industry standard problem management methodologies. Strong experience of...
Central London / West End -
London School of Hygiene and Tropical Medicine
Salary: £37,477 - 40,690 per year + Excellent Benefits
Posted: 6 days ago