Jobs 1 to 15 of 132

Support Engineer (ITIL, Systems, Networks, SQL)

Chiswick -
Ampersand Consulting
Have you got a strong understanding of computer networking and have experience maintaining a network? Are you an excellent communicator with exceptional written and verbal English? Have you got a history of excellent customer support? Do you have previous experience supporting/maintaining databases as well as strong SQL knowledge? Have...
Salary: £23000 per annum + Bonus and Benefits
Posted: 15 days ago

IT Site Technician

North West London -
Hays IT - Uk Posting account
Duties & responsibilities Provide seamless first-level local IT support to site end-users for desktops, laptops, terminals, Servers, network equipment, telephone systems, printers, fax machines, email, file sharing, collaboration tools and local business applications Provides second and third level support to the Group IT Service Desk when required Co-ordinates...
Salary: Negotiable
Posted: 14 days ago

Service Desk Specialist (ITIL / Incident Management)

London -
ANSON MCCADE
Accountable for the coordination of communications Service Desk Specialists (ITIL / Incident Management) shall act as the single point of contact and will manage all response activities to Record and resolve incidents, events or performance degradation, relating to Services and Systems, ensuring that the relevant support group undertake restoration and root...
Rate: Up to £300 per day
Posted: 3 days ago

Major Incident Manager

Birmingham, West Midlands (County) -
SCC
We now have an exciting opportunity for a Major Incident Manager to join our established and expanding Major Incident Management team in Birmingham. Our Customer Response Centre provides first, second and third line support to our clients and, under ITIL governance, comprehensive Incident and Problem Management services... Skills, Knowledge and...
Salary: From £30,000 to £40,000 per annum
Posted: 23 days ago

Problem Analyst (ITIL, Problem, Service) - London - £35k

London -
Ampersand Consulting
This Problem Analyst (ITIL, Problem, Service) will be tasked with reducing the impact of problems on the business and will be responsible for identifying the root cause of the problem. The ability to build and develop successful relationships is crucial for this Problem Analyst (ITIL, Problem, Service) position and we...
Salary: £35000 per annum + Benefits
Posted: 16 days ago

Technical Consultant - Data Centre and Application Operations

Bristol, Avon -
EE
Competitive + benefits. Bristol. We're showing the UK how technology can make the everyday better. Our people are keeping our customers happy with great service, and our network, which has been named as the best in the UK, is keeping their digital lives connected. Empowered, challenged, supported and rewarded, our...
Posted: 2 days ago

Service Desk Analyst - Level 2 Core

Totton, Southampton -
Amicus ITS
Amicus ITS HQ - Totton Service Management Centre... - Mentoring SDA L1s / Apprentices... Problem Management... Change Management / Configuration Management... - Analytical approach with good questioning & listening skills... - Good working knowledge of Microsoft office applications (Outlook, Excel, Word) - Good working knowledge of Windows Operating Systems / Server... Technical Qualifications (minimum requirements) - CompTIA A+ - MCP (preferably...
Salary: £18,000 - £20,000 per annum
Posted: 3 days ago

Problem Manager

Berkshire -
Lorien Resourcing
ITIL v2 SM Foundation and v2 Problem Management Practitioner OR v3 SM Foundation and v3 Service Operations, Problem Manager required for a large blue chip company based out of Bracknell to prevent Incidents from happening, and to minimise the impact of Incidents that cannot be prevented. The successful candidate will...
Salary: Benefits package
Posted: Yesterday

Service Delivery Manager

London -
Digitech Resourcing Ltd
This global manage services that specialises within digital are looking for a Service Delivery Manager. The role will be building,managing and contributing to the 24/7 Technical Support team delivering 24/7 Customer Service and Technical Support to customers, delivering process and best practice leadership and governance to ensure...
Salary: From £55,000 to £65,000 per annum
Posted: 6 days ago

DV CLEARED IT Problem Manager

Berkshire -
Global Technology Solutions Ltd
An exciting opportunity has arisen for an experienced DV Cleared IT Problem Manager to join a fantastic company based in the Reading area. MUST BE DV CLEARED... *ITIL v3 Foundation Certificate in IT Service Management (Essential) *ITIL Service Operations training or qualification. (Desirable) *Recognised qualification in Root Cause Analysis techniques (...
Salary: £30000 per annum + £1,200 DV allowance
Posted: 3 days ago

Service Management

Newcastle Upon Tyne, Tyne and Wear -
Accenture
Working as part of the Service Management shared service team this role will support the core ITIL processes of incident management, event management, problem management, change management, request fulfilment and service level management... Experience of call-logging tools (eg Remedy, ITSM, ServiceNow) Experience of report automation/tools (for example Report...
Salary: Up to £29,000 per annum From Entry-Level up to £29,000 DOE + Benefits
Posted: 15 days ago

Incident/Problem Analyst- ITIL, Application

City, London -
Harvey Nash plc
The role: Incident management for non-production environments (including infrastructure related incidents, functional defect triage and handling for both Oracle and MS SQL/Java/Power builder (Legacy) systems... Skills required: ITIL Foundation (Desirable) Risk Management. Good quality IT related degree or equivalent industry experience. Understanding of ITIL framework (Foundation qualification...
Salary: £38000 - £45000 per annum + Benefits
Posted: 3 days ago

Incidents And Problem Analyst

London -
Hays IT - Uk Posting account
The role holder will manage all activities necessary to respond to, record and resolve incidents, events or performance degradation, relating to customer experience revenue collection services and systems, ensuring that the relevant support group undertake restoration and root cause analysis activities, in line with the Contracted SLAs. You will be...
Rate: £300.00 - £350.00 per day
Posted: 22 days ago

IT Service Desk Analyst

Salisbury, Wiltshire -
ARM Technology
Incident Management... Problem Management... Implement permanent fixes/ workarounds where documented by the Problem Management/support teams... Essential Skills: ITIL V3 2011 Foundation. In depth knowledge of Microsoft Windows 7 and 8. Highly proficient at supporting and installing standard Microsoft Office 2010 applications. Track record of Microsoft Outlook and MS-Exchange...
Rate: £120 - £150 per day
Posted: 6 days ago

Helpdesk Support Analyst - 6 months FTC

London -
King & Wood Mallesons
Key responsibilities: - Incident Management - responsible for providing excellent customer service at first point of contact and ensuring appropriate escalation of all incidents requiring further investigation in accordance with SLAs... - Problem Management - responsible at a basic level for identifying trends leading to the correct handling of major incidents/problems and onward...
Rate: Competitive
Posted: 2 days ago