Jobs 1 to 15 of 106

Incident Management Analyst (FINANCIAL)

City, London -
Araya Partners Ltd
Leading Global Financial Services organisation is expanding its Incident Management team & looking to hire an Incident/Problem Management Analyst... The successful candidate MUST have current experience in Incident/Problem Management (high volume calls) in a financial services/IT consultancy organisation... Also preferably be degree educated & follow ITIL service support. Candidates...
Salary: From £37,000 to £50,000 per annum Salary is negotiable depending on ex
Posted: Yesterday

Incident Analyst - ITIL, Service Operations, Problem Management

Leeds, West Yorkshire -
4it Recruitment Ltd
The successful Incident Analyst will come from a strong ITIL Problem and Incident Management background, possess good experience of working in an IT Support role, and will be a strong and credible communicator... Candidate requirements: Strong Problem and Incident Management experience. Good knowledge of ITIL Problem and Incident Management processes.....
Salary: From £20,000 to £23,000 per annum plus pension, bonus, etc
Posted: 22 hours ago

IT Manager

Maidenhead, Berkshire -
Remit Resources
Our client needs an experienced Service Delivery Manager to operate as the link between IT and key stakeholders within the business... *Lead the strategy, execution, maintenance and quality assurance for all business systems within the oraganisation: oNew system development based on the IT Strategy... *To consistently ensure all IT services...
Salary: £40000 - £45000 per annum + Full Benefits Package
Posted: Yesterday

Head of Service Management

Birmingham, West Midlands (County) -
Spring Technology
Service Management, Incident Management, Problem Management, Change Management, ITIL... This is an exciting opportunity to join a dynamic team within a well established company. As the Head of Service Management you will be responsible for all aspects of Service Management, Incident Management, Problem Management, Change Management and IT Service Desks.....
Salary: £60000.00 - £70000.00 per annum + Plus benefits
Posted: 6 days ago

Datacentre Incident Manager

Birmingham -
Computer Futures
The client's response centre provides first, second and third line support to our clients and, under ITIL governance, comprehensive Incident and Problem Management and you would be tasked to ensure that all events are actioned in an efficient and timely manner such that service level agreements are met and...
Salary: £52000 - £60000 per annum + Negotiable
Posted: 9 days ago

Service Delivery Manager

Maidenhead, Berkshire -
Remit Resources
Our client needs an experienced Service Delivery Manager to operate as the link between IT and key stakeholders within the business... *Lead the strategy, execution, maintenance and quality assurance for all business systems within the oraganisation: oNew system development based on the IT Strategy... *To consistently ensure all IT services...
Salary: £40000 - £45000 per annum + Full Benefits Package
Posted: 5 days ago

IT Problem Manager, ITIL

London -
DP Connect
Working closely with the Production Management and Infrastructure teams, you will lead the divisions IT Problem Management processes to proactively eliminate recurring incidents and ensure problems are communicated to Service Delivery Managers in order to enable timely and accurate business engagement and ensure end-to-end problem management resolution. You...
Salary: £35000 per annum + Pension, Share Save Scheme
Posted: 13 days ago

IT Problem Manager, ITIL

Bromley -
DP Connect
Working closely with the Production Management and Infrastructure teams, you will lead the divisions IT Problem Management processes to proactively eliminate recurring incidents and ensure problems are communicated to Service Delivery Managers in order to enable timely and accurate business engagement and ensure end-to-end problem management resolution. You...
Salary: £35000 per annum + Pension, Share Save Scheme
Posted: 6 days ago

Assistant Service Manger

City, London -
Interactive Investor
Develop and progress an IT Service Management implementation roadmap 2. Implementation and on-going ownership of IT Service Management tool Ownership of all IT Service Management functions: 3... Provide Management Information and KPI’s for IT Service Management as required... Maintain professional certifications (ITIL) Technical experience required. IT Service Management...
Salary: Up to £50,000 per annum DOE
Posted: 8 days ago

Problem Analyst

Winchester, Hampshire -
Connectus
The Problem Analyst will be required to use Problem and Error control to minimise the adverse impact of IT incidents on the business, including root cause analysis both proactively and as part of Major Incident Reviews, managing a Known Error database and liaising with Change Management to implement permanent solutions...
Rate: £14.75 per hour
Posted: 15 hours ago

Desk Based Service Manager

Bristol -
Capita - ITIN
Their objective is to ensure that best practice Service Delivery Management is being delivered to Clients; they are responsible for ensuring that all of Capita's contractual commitments are delivered against and that the overall service expectation to the client is exceeded where possible... * Take ownership of any support issues...
Salary: £25000.00 per annum
Posted: Yesterday

Business Systems Manager

Maidenhead, Berkshire -
Remit Resources
Lead the strategy, execution, maintenance and quality assurance for all business systems within the oraganisation: oNew system development based on the IT Strategy... *To consistently ensure all IT services are delivered within SLA and KPIs are accurately measured and are met consistently. *Manage transition from project to BAU and remain...
Salary: £40000 - £45000 per annum + Full Benefits Package
Posted: 23 hours ago

Service Support Manager

Cardiff, South Glamorgan -
CPS Group UK
You will be accountable for the following - -Managing, mentoring and coaching a team of Service Support Analysts to provide direction and structure to the ITIL life cycle and the part they play in it... -Implement incident management processes which include incident detection and recording, classification and initial support, investigation and...
Salary: £35000 - £40000 per annum + bonus, pension, 35 hours pw
Posted: 5 days ago

Service Delivery Manager

Newport, Gwent -
NES Global Talent
Ensuring future service requirements are identified and understood in Service Level Requirement d Service Management, Incident Management, Problem Management, Change Management, ITIL... Knowledge of IT services and experience with ITIL practises... Candidates must be eligible to go through SC Level security clearance... About NES Global Talent: Established in 1978, NES...
Salary: £50000 to £60000 per annum - Car, Bonus etc
Posted: Yesterday

Service Delivery Manager

Hampshire -
NES Global Talent
Excellent communication skills and the ability to influence at all levelsExperience in client facing Service Level Management and the negotiation of Service Level AgreementsKnowledge of IT services and experience with ITIL practises... Candidates must be eligible to go through SC Level security clearance... About NES Global Talent: Established in 1978,...
Salary: £50000 to £60000 per annum - Car + bonus etc
Posted: Yesterday