Jobs 1 to 15 of 116

IT Problem Analyst

Basingstoke -
Hays IT - Uk Posting account
The job will involve providing coordination services in the areas of major incident management and problem management... * Ability to spot emerging trends within the production environment and act decisively to mitigate foreseen problems * Working knowledge of production operation processes and procedures (ITIL would be ideal) * Ability to multi-task, manage...
Rate: £14.00 - £16.00 per hour
Posted: 5 days ago

IT Incident Analyst

Basingstoke, Hampshire -
HAYS INFORMATION TECHNOLOGY
The job will involve providing coordination services in the areas of major incident management and problem management... * Working knowledge of production operation processes and procedures (ITIL would be ideal) * Ability to multi-task, manage multiple assignments (ranging in complexity) work accurately & prioritise deadlines under own initiative in a dynamic environment.
Rate: £14.00 - £16.00 per hour
Posted: 4 days ago

IT Incident Analyst

Basingstoke, Hampshire -
HAYS INFORMATION TECHNOLOGY
The job will involve providing coordination services in the areas of major incident management and problem management... * Working knowledge of production operation processes and procedures (ITIL would be ideal) * Ability to multi-task, manage multiple assignments (ranging in complexity) work accurately & prioritise deadlines under own initiative in a dynamic environment.
Salary: £14.00 - £16.00 per hour
Posted: 2 days ago

Incident and Problem Co-Ordinator - ITIL

Leeds, West Yorkshire -
4it Recruitment Ltd
The successful Incident and Problem Co-Ordinator will come from a strong proven Incident Management background, with excellent customer management and support skills, and strong understanding of the ITIL Problem Management process and procedures... Strong Incident and Problem Management skills and experience... Strong experience and knowledge of ITIL Problem Management...
Salary: Up to £35,000 per annum plus benefits
Posted: 4 days ago

Incident Manager

North West London -
asos
TheRole: Responsibilities include but are not limited to: - To manage and support all service incidentseither personally or via the Service Desk, through to successful completion anduser satisfaction - Further develop and maintain the incidentmanagement process - To regularly review performance and trends inresponse to incidents of all types and contribution to Continuous...
Posted: 13 days ago

IT Problem Manager

Slough, Berkshire -
EXCELerate
As a Problem Manager you will be working within an ITIL based Problem Management framework to minimise the number of incidents raised whether through proactive or reactive work. Working alongside fellow Problem Managers you will utilise various tools and methodologies to identity and eradicate the root cause of incidents and...
Salary: To £60,000 + Bonus + Pension + Healthcare
Posted: 6 days ago

Major Incident Manager

Birmingham, West Midlands (County) -
SCC
Specialist Computer Centres - SCC, is Europe‚Äôs largest independently owned IT services group. We have been established for over 38 years, have over 5,000 employees within Europe and a turnover in excess of £2.75 billion. We deliver innovative, business critical and cost reducing IT solutions to both private...
Salary: Excellent salary plus Car
Posted: 17 days ago

Incident Manager

London -
Real Staffing
A passionate, customer focussed and innovative retail client of mine are currently looking for a bright and enthusiastic Incident Manager to join their team on a permanent basis. If you are keen to work within a fast moving, dynamic environment based in the heart of London - this could be the...
Salary: competitive
Posted: 3 days ago

IT Service Manager

Hayes, Middlesex -
Brightred Resourcing Limited
party vendors and outsource providers this person will be responsible as follows: IT Service Management. Delivery of robust and stable IT services against defined Service Level Agreements (SLA) Supplier and Vendor management of all service providers... Incident and Problem Management. Change Management. Operational co-ordination of all service providers (internal...
Salary: From £60,000 to £65,000 per annum plus bonus & bens
Posted: 2 days ago

Problem Manager

City, London -
Lorien Resourcing
Permanent. London... My client requires a Problem Manager to join their team on a permanent basis in their London offices As a Problem Manager; you will be responsible for managing problems for my clients multiple global customers... *Identification of trends and potential problem sources by reviewing Incident and Problem analyses. *...
Posted: 3 days ago

Desktop Support Analyst

Ilford, Essex -
Pure Resourcing Solutions
Incident Management: providing advice and guidance to the Service Desk in dealing with incidents, providing 2nd line support for all aspects of the Desktop environment within agreed service levels and in accordance with IS Department processes. Problem Management: identifying, logging and resolving problems within the Desktop environment within agreed service...
Salary: £20000 - £25000 per annum
Posted: 2 days ago

Incident Manager - ITIL - London - £60-70k, bonus, etc.

London -
NFP Group Ltd
Incident Manager, with excellent Incident Management and Project Management experience with an ITIL qualification based in Central London... This will include defining and managing all service delivery orientated service KPIs including SLA & OLA's, assisting with incident/problem management issues, incident communications and manage root cause analysis (RCA), all within...
Salary: £60000 - £70000 per annum + 6k car, bonus, 8% pension, etc
Posted: 2 days ago

Service Delivery Manager

London -
Computer Futures
New - Service Delivery Manager - MSP - South London - Up to £45k Service Delivery/ Support/ ITIL Are you a Helpdesk Lead/ Manager looking to get into Service Delivery?... I am currently working with a leading Cloud, Managed Support, Communications and Technology consultancy and a recognised pioneer of migrating organisations towards Public and...
Salary: £40000 - £45000 per annum + competitive
Posted: 3 days ago

Service Management

Newcastle Upon Tyne, Tyne and Wear -
Accenture
Working as part of the Service Management shared service team this role will support the core ITIL processes of incident management, event management, problem management, change management, request fulfilment and service level management... Experience of call-logging tools (eg Remedy, ITSM, ServiceNow) Experience of report automation/tools (for example Report...
Salary: Up to £29,000 per annum From Entry-Level up to £29,000 DOE + Benefits
Posted: 19 days ago

Head of Service Operations

West London -
Venturi
They are also partners/accredited with the leading vendors including being a Microsoft Gold Partner and VMware Premier Service Provider... - Change Management. - Problem Management. - Incident Management. - ITIL processes... You will be mentoring and guiding a team of talented and diversely skilled individuals... Venturi markets include Development & Design, Business Intelligence, IT &...
Salary: £60000.00 - £75000.00 per annum + 15% bonus & benefits
Posted: 18 days ago