Jobs 1 to 15 of 84

Service Centre Executive

Your duties will mainly be that of an ITIL Support Engineer responsible for incident management, change management and problem management with a focus primarily on incident management. Your new role The role of Service Centre Executive sits within the Service Management Team and is responsible for dealing with customers at...
Inverness -
Hays Specialist Recruitment Ltd
Salary: £27000.00 - £32000 per annum
Posted: 22 days ago

Service Delivery Manager

My client who are an established oragnisation require a Service Delivery Manager to support the delivery of all IT services across the organisation. They require an experienced and flexible interim who can support the department with specific focus on: - Service Desk, a new Service Management tool has recently been implemented (...
Manchester, Lancashire -
Harvey Nash plc
Posted: 5 days ago

Application Support Analyst

You will work closely with Development teams to identify resolutions to complex problems, ensure Service Levels are met, communicate service-impacting issues to the Services Support Manager, update documentation and internal knowledgebase, participate in Problem Management processes and record all investigation activity in service desk tool. The ability to perform...
Camberley, Surrey -
Metaskil
Salary: £Competitive
Posted: Yesterday

Incident Analyst

Identifying & escalating major Incidents up the IT Services Management chain to ensure the Major Incident Process is employed as and when required. - Measuring and reporting key metrics for the Incident Management process to help drive Service Improvement... - Responsible for all business communications in the event of a major Incident through...
South West London -
MI5
Salary: From £32,893 to £35,560 per annum
Posted: 26 days ago

Remote Support Engineer

The ideal candidate will work within the ITIL compliant service desk team, managing incidents, events and service requests to contractual SLAs... We are looking for an individual who is methodical and customer focused with a good understanding of the following technologies: Microsoft Server. VMWare... SQL Server basic knowledge... - Be a...
Guildford -
CPS Group Limited
Salary: £25000 - £35000 per annum + Excellent Benefits
Posted: 22 days ago

Problem Analyst

One of your aims will be to move away from reactive Problem Management, instead using pro-active methods to manage underlying technical issues through to resolution and deliver a reduction in Incidents... Ensuring all Problem Investigations and Known Errors are managed effectively through the Problem Management lifecycle and recorded accurately...
South West London -
MI5
Salary: From £32,893 to £35,560 per annum
Posted: 26 days ago

Service Transition Manager Leeds - £42,000 base

Service Introduction Manager is required on a permanent basis for a leading financial services organisation based in Leeds. The Service Introduction Manager is responsible for delivering IT service support specifically around Service Transition and managing multiple business initiatives and projects into IT BAU processes. Key Skills: Experience of IT Service...
Leeds, West Yorkshire -
Spencer Rose
Salary: From £35,000 to £42,000 per annum
Posted: 5 days ago

Service Operations Manager

Service Design. Create service catalogue & SLA/OLA framework. Populate service catalogue and ensure each service has appropriate SLA/OLA's in place. Embed/Implement SLA/OLAs and ensure service catalogue is used within IT. Translate IT requirements into well-defined non-functional requirements across a range of ITIL aligned dimensions.....
Luton, Bedfordshire -
Easyjet
Posted: 9 days ago

Applications Support Analyst - Ipswich - Permanent - 26K-£30K

I currently recruiting for a personable and driven, experienced Applications Support Analyst that can provide a good level of customer service. The individual will also be able to troubleshoot technical issues in a reactive and varied environment, applying methodological thinking and logic to ensure a quick but thorough resolution, or...
Ipswich -
Vivid Resourcing
Salary: Market related
Posted: 21 days ago

Applications Support Analyst - Ipswich -Contract - Good Rates

I currently recruiting for a personable and driven, experienced individual that can provide a good level of customer service. The individual will also be able to troubleshoot technical issues in a reactive and varied environment, applying methodological thinking and logic to ensure a quick but thorough resolution, or ensuring the...
Ipswich -
Vivid Resourcing
Rate: Market related
Posted: 21 days ago

Service Delivery Manager- ITIL / Prince 2

Our client based in the city of London is currently looking to hire a Service Delivery Manager on a contract basis. You will be responsible for managing the service delivery for BAU operation support including service desk, deskside, infrastructure & datacenters. Delivering Operational and Services Level Agreements, managing outsourced suppliers and...
London -
Michael Bailey Associates
Rate: Market Rates
Posted: 3 hours ago

Service Desk Team Lead

ITIL, Office 365, Connectwise, Windows 10, Windows Server, Active Directory, Exchange, MCSA / MCSE / MCITP. My client are a leading IT Services Company specialising in Microsoft Cloud Technology... Any knowledge and troubleshooting skills in Office 365 will be of massive benefit as will any other core Microsoft Infrastructure skills... oversee all...
Guildford, Surrey -
Millshill Recruitment Ltd
Salary: From £32,000 to £35,000 per annum
Posted: 2 days ago

Infrastructure Analyst

Support Video Conferencing between internal and external participants... Minimum Requirements: - University degree, preferably in Computer Science or similar... - MCSE certification as well as an understanding and interest in SQL Experience in implementing improvements to IT operational support services and in installation and configurations. - Good understanding of IT operational support frameworks,...
City Of London -
HFG
Salary: £30000 - £35000 per annum
Posted: 26 days ago

IT Service Desk Analyst / ITIL / Helpdesk / Manchester - 19K

You will gain the opportunity to work with Active Directory, Networking, MS Server 2008, MS office remote access and the full Microsoft operating system environmen, so you should have knowledge in this area. As a Service Desk Analyst you will become an integral part of the Service Delivery Team, working...
Manchester, Lancashire -
Circle Recruitment
Salary: £17000 - £19000 per annum + Benefits + Bonus
Posted: 6 days ago

3rd Line Support Engineer

You will be a people person liaising between support and platform teams and will have exposure to the incident and problem management teams. You will be working as part of a rota, which includes out of hour and major incident management processes... You will have worked within medium-large scale...
Liverpool -
Hays Specialist Recruitment Ltd
Salary: £30000.00 - £35000.00 per annum
Posted: 12 days ago