Jobs 1 to 15 of 114

Incident management/ Problem Management Lead/ Service Delivery - Contract

Leeds -
Opus Recruitment Solutions Ltd
As the new Incident management/ Problem management/ Problem Management Lead/ Service Delivery manager, you will be expected to assist with incident/ problem management issues, acting as the point of escalation and ensuring that all processes are followed correctly, as well as always driving improvement. The ideal candidate would have ideally...
Rate: £450 - £500 per day
Posted: 23 days ago

Infrastructure / IT Analyst - solution design

Birmingham, West Midlands (County) -
Harvey Nash plc
Technical leadership and to lead the relationships with Solution Engineers, Service Management primarily for virtualised Systems and Storage Infrastructures... The role will also require the successful candidate to take some responsibility for domain target design, stakeholder management, leading on non-project enhancements, incident control and problem management, design capability development...
Salary: £45000 per annum
Posted: 4 days ago

Service Analyst (x3) - Leeds

Leeds, West Yorkshire -
Vertical IT
SKILL: ITIL, Service Analyst, Change, Incident & Problem Management, Service... ITIL Service Analyst Duties: * Validate all change requests taking into account scheduling and risk for that product... * Introduce Trend Analysis for Change, Incident & Problem Management to identify key areas to improve upon, the value of each ITIL discipline and distribute to...
Salary: excellent benefits inc bonus
Posted: 4 days ago

Service Management Analyst - ITIL, Reporting, Audit

City, London -
A leading international Bank is looking for a Service Management Analyst for a position in Central London. The successful Service Management Analyst will take on reporting responsibilities along with change, problem and incident management. You must have 2-3 years experience in a similar role and a good understanding of...
Rate: £250 - £300 per day
Posted: 2 days ago

Service Management

Newcastle-upon-Tyne, Tyne and Wear -
We have roles available across the following Accenture career levels: Associate (from £18,000) Analyst (from £21,000) Senior Analyst (from £24,000) Key features of the role: Working as part of the Service Management shared service team this role will support the core ITIL processes of incident management, event...
Salary: From Entry-Level up to £29,000 DOE + Benefits
Posted: 15 hours ago

Service Improvement Manager

Farnborough, Hampshire -
Clearwater People Solutions
Support day-to-day delivery of cross functional processes which directly affect the customer experience, for example Incident or Problem Management... *Own the customer-facing service management education material. *Facilitate and implement improvements to the ITIL-based processes across the company, taking ownership where required to ensure best practice... *Experience...
Salary: £50000 Per Annum
Posted: 4 days ago

Problem Manager

Berkshire -
Lorien Resourcing
ITIL v2 SM Foundation and v2 Problem Management Practitioner OR v3 SM Foundation and v3 Service Operations, Problem Manager required for a large blue chip company based out of Bracknell to prevent Incidents from happening, and to minimise the impact of Incidents that cannot be prevented. The successful candidate will...
Salary: benefits package
Posted: 2 days ago

Service Management Analyst

Belfast -
Capita - ITIN
In respect of Problem Management, primary responsibilities are to: * Ensure Problems and Known Errors are proactively identified and recorded * Monitor the activities of service delivery teams with regard to identifying root cause and implementing Changes to resolve Problems * Co-ordinate activities across service delivery teams to ensure continuous Problem progression *...
Salary: £18000.00 - £24000.00 per annum
Posted: 15 days ago

IT Operations & Compliance Manager

Belfast, County Antrim -
The Curve Group
Job Title: IT Operations & Service Delivery Manager... Key Skills: ITIL v3 Certified. Extensive experience of utilising Sharepoint to improve operational efficiencies. Broad technical knowledge of IT Infrastruture, Windows7, SQL, Exchange, telephony... Experience of Incident Management, Problem Management, Service Level Management and estate licensing and compliance. Effective people management of a...
Salary: £35000 - £45000 per annum + Car Allowance, Bonus, Pension,
Posted: 3 days ago

Service Delivery Manager (Urgent)

London -
Mint Recruitment Solutions
We seek an experienced service delivery manager to own & manage the Capacity & Problem Management processes across all IT platforms, whilst also maintaining & building on relationships with customers, vendors & suppliers... You'll have demonstrable experience of vendor management, ITIL, (preferably foundation or practitioner certified) & of negotiating, agreeing & implementing SLA's. Of...
Salary: £50000 - £55000 per annum + Excellent
Posted: 21 days ago

Service Desk Team Leader

Warwick, Warwickshire -
Spring Technology
New hire and performance management of individuals as required... Demonstrable knowledge and skills of ITIL Service Operations / Service Management implementation and service improvement in a corporate ITIL environment. ITIL qualified to foundation level essential. ITIL Service Operations/Service Management qualified desirable... Recent knowledge of server and desktop operating systems including...
Salary: £27000.00 - £37000.00 per annum
Posted: 3 days ago

IT Service Desk Manager

West Midlands -
Rethink Recruitment
SERVICE DESK / SERVICE DESK MANAGER / SERVICE DESK TEAM LEAD / SERVICE DESK TEAM LEADER / INCIDENT MANAGEMENT / PROBLEM MANAGEMENT / ITIL / IT SERVICE DESK / WARWRICKSHIRE / WEST MIDLANDS / COVENTRY / WARWICK / NUNEATON / SOLIHULL... The successful candidate will be ITIL qualified and have demonstrable experience of managing a very busy service desk, ideally supporting approximately 2000...
Salary: £40000.00 - £44000.00 per annum + BENEFITS
Posted: 9 days ago

Support Analyst

Weybridge, Surrey -
Certes Computing Ltd
Weybridge. £27,000 - £29,000 + Bonus scheme and benefits. Shifts: 7 am - 7 pm. Week 1: Mon, Tue, Fri-Sun. Week 2: Wed-Thurs. Certes Computing have been requested to search for a Support Analyst on behalf of a multination organisation with operations in Weybridge. This position has arisen due...
Salary: £27000 - £29000 per annum
Posted: 4 days ago

Service Manager

Cardiff, South Glamorgan -
CPS Group UK
The Service Manager will have overall responsibility for the strategic alignment, management, and continual improvement of a portfolio of business services (services) from the Business Service Catalogue, ensuring that service delivery meets agreed service levels. You will also run a programme that demonstrates continual improvement of services, diagnose service delivery...
Salary: £35000 - £45000 per annum + excellent benefits
Posted: 3 days ago

SharePoint Engineer

Woking -
Pertemps ERP
Senior Application Engineer - Sharepoint Online and Workflow... - Must have experience in SharePoint Online and able to discuss workflow... - Essential to have expert level technical skills around MS platforms, but in the main collaboration products, be proficient MS SharePoint. - Any exposure to CRM Dynamics and O365 a plus are we grow...
Salary: £37000 per annum, Benefits: Benefits
Posted: 15 days ago