Jobs 1 to 15 of 146

Global Head of Problem Management - ITIL - Proactive Problem Managemen

Reading, Berkshire -
WBRS
A globally recognised IT Services Company is looking for a Global Head of Problem Management to join their Service Management function. The purpose of the role is to own the processes governing problems and major incidents in the business and minimise disruption of service in accordance with ITIL best practice...
Posted: 2 days ago

Global Head of Problem Management - ITIL - Proactive Problem Managemen

London -
WBRS
A globally recognised IT Services Company is looking for a Global Head of Problem Management to join their Service Management function. The purpose of the role is to own the processes governing problems and major incidents in the business and minimise disruption of service in accordance with ITIL best practice...
Posted: 2 days ago

Global Head of Problem Management - ITIL - Proactive Problem Managemen

Manchester, Lancashire -
WBRS
A globally recognised IT Services Company is looking for a Global Head of Problem Management to join their Service Management function. The purpose of the role is to own the processes governing problems and major incidents in the business and minimise disruption of service in accordance with ITIL best practice...
Posted: 2 days ago

IT Service Delivery Partner

City, London -
Capita Resourcing - IT Resourcing
Leading client in London are looking to recruit an IT Service Partner to be responsible for developing a strategy for the support and continuous improvement of the clients IT services, working in partnership with senior business management to understand IT service impacts and identify & deliver improvements to IT Service Delivery.....
Salary: £55000 - £60000 per annum + Car allownace and bens
Posted: 6 days ago

Incident Manager (Analyst)

Belfast -
Capita - ITIN
As part of the Incident Management team you will be responsible for promoting the Incident Management policy and procedure within the business Key Areas of responsibilities * Design, develop and promote the Incident Management policy and process * Design, prepare and conduct training courses relating to the Incident Management Process * Design, prepare...
Rate: £20000.00 - £30000.00 per annum
Posted: 9 days ago

IT Service Desk Analyst

Newcastle Upon Tyne, Tyne and Wear -
Accenture
Accenture UK. Newcastle. From £15,000, plus excellent benefits package. We are currently seeking an... who is looking for an exciting and challenging career with Accenture - an employer that enables you to make a real difference. As a... the key aspects of your role will be. Dealing with phone calls...
Salary: £15,000 per annum plus excellent benefits
Posted: 2 days ago

Senior Desktop Engineer / Desktop Engineer

Maidstone, Kent -
The Kent Institute of Medicine and Surgery
You will be responsible for providing technical desktop and 1st/2nd line support, for Microsoft desktop and server operating systems, PC, server hardware, printers, PC peripherals, networks and specific applications used by the Hospital... As an Engineer, it is essential that you are a clear and logical thinker with the...
Salary: From £23,000 to £32,000 per annum + Pension and Healthcare
Posted: 9 days ago

Incident Manager

Bracknell, Berkshire -
Lorien Resourcing
Chairing post incident reviews, working closely with Problem Management to aid Root Cause Analysis. Stakeholder Management, build close working relationships with geographically dispersed technical teams, 3rd party vendors and Customer representatives in order to provide service excellence. Experience of Incident Management and ITIL Management Foundation v3... Candidates must be willing...
Salary: £30000 - £35000 per annum + Offer Competitve Package
Posted: 6 days ago

Support Analyst

Leeds, West Yorkshire -
set2recruit
My client is looking for Essential: - Understanding of ITIL (Foundation qualification is desirable) - Experience of using Service Management software and tools for incident and problem management. - Experience of using Enterprise and Application Monitoring tools such as Hyperic or HP BTO/OpenView. - Experience in Windows Server 2003 application management. - Experience in...
Salary: From £19,000 to £24,000 per annum
Posted: 3 days ago

Incident Manager

Edinburgh, Midlothian -
Sanderson
The Incident Manager will be responsible for managing all IT-related incidents in accordance to the Service Management Operating Model based on ITIL best practices.You will be a practitioner in the area, focused on core IT Service Management / ITIL functions including, but not limited to, problem management, incident management,...
Salary: excellent benefits
Posted: 2 days ago

Service Delivery Manager - ITIL v3

Cheshire -
Applitracker
Key Skills: ITIL v3, Content Server, Bespoke Applications, SharePoint... Exposure to SharePoint and bespoke applications is also highly desirable. To be considered for this position, you must have experience in: - ITILv3 Foundation Certified (minimum) - Managing -500k+ annual budget on application support projects... - Working within ITIL based framework, with experience of: -...
Salary: £45000 per annum
Posted: 22 days ago

2nd Line Service Desk Analyst

Sheffield, Yorkshire -
Hyphen
2nd level staff should have proven experience of working in a computing user support environment, preferably working within the ITIL framework (must be ITIL foundation certified), and possess an in-depth knowledge of Microsoft technologies... The role will include managing incidents, contributing to problem management and participating in projects for...
Salary: Pension, Bonus
Posted: 6 days ago

Windows Administrator - Hyper V, AD, windows 08

West London -
esynergy Solutions - UK
Windows Administrator required to work for leading broadcaster based in west London. Joining a Microsoft based delivery infrastructure team you will be responsible for implementing and maintaining reliable Microsoft based solutions to meet end user requirements both internally and for given clients. On a daily basis you will be responsible...
Salary: £50000 - £55000 per annum + Package
Posted: 16 days ago

Service Desk Analyst - Software Support

Bury St. Edmunds, Suffolk -
Cooper Lomaz Recruitment Ltd
In this position you will be providing technical support to a range of internal and external users that use a proprietary piece of software. You will be responsible for multiple support tickets at any one time and as such you'll need a high degree of organisation. The successful candidate...
Salary: £21k - 23k per year
Posted: 3 days ago

Incident / Problem Analyst - ITIL experienced

City, London -
Informatiq Consulting
To be considered, a good knowledge of ITIL Foundations is essential, as well as a strong analytical mind. You will be analysing the findings of problem management and incident handling investigations along with quality checks and draft reports. Excellent communication skills, along with a background of working effectively in an...
Rate: £200 - £300 per annum
Posted: 3 days ago