Jobs 1 to 15 of 139

Incident and Problem Management Team Lead

Luton, Bedfordshire -
Easyjet
This is generation easyJet, and we're looking for an experienced Incident & Problem Management Team Lead to join us and be accountable for improving and managing all aspects of the Major Incident & Problem Management function... In this varied, complex and challenging role, we're looking for an Incident & Problem Management...
Posted: 18 days ago

Incident and Problem Management Lead - Incident and Problem Man

City, London -
ReThink Recruitment
ReThink are recruiting for an Incident and Problem Management Lead to work for a client of our based in Central London... You will own the incident and problem management ITIL processes, and will be driving ongoing maturity in these areas. You will own the weekly service management report, including introducing...
Rate: £350 - £400 per day
Posted: 2 days ago

IT Service Manager / ITIL / Change management / Manchester 46K

Manchester, Lancashire -
Circle Recruitment
IT Service Manager with experience of ITIL and in a service management in an IT and business change environment is required by a leading company based in Manchester. Ideally you have experience of managing external customers, third party suppliers, worked on service improvement projects and managed projects in change, incident...
Salary: £40000 - £46000 per annum + Benefits
Posted: 2 days ago

Problem Manager

Worthing, West Sussex -
Experis Ltd
They will design and maintain a 'service management toolset' that allows monitoring and reporting on relevant data for purposes of quality control, performance management and service reporting across the whole of IT for both internally and externally hosted systems. The successful candidate will use their own proactive problem management, trending...
Salary: £35000 - £40000 per annum + Benefits
Posted: 2 days ago

Incident and Problem Manager

Luton, Bedfordshire -
easyJet
The role comes with its fair share of challenges, so we're looking for an Incident & Problem Manager with: - In-depth experience of managing major incidents and crises, with good knowledge of service-management frameworks and processes - An excellent understanding of ITIL processes across multi-platform technologies, supported by at...
Posted: 17 days ago

Incident and Problem Manager

Luton, Bedfordshire -
Easyjet
The role comes with its fair share of challenges, so we're looking for an Incident & Problem Manager with: In-depth experience of managing major incidents and crises, with good knowledge of service-management frameworks and processes. An excellent understanding of ITIL processes across multi-platform technologies, supported by at...
Posted: 18 days ago

Application Support Analyst

Aldershot, Hampshire -
Quindell Resourcing
We have a great opportunity for an Application Support Analyst to join our support team and be responsible for supporting customers using our enterprise solutions... Ideally, you will possess a technical qualification, such as a degree (or similar) or have previous customer support experience preferably within a bespoke application support...
Salary: £Depending on exp
Posted: 1 hour ago

Problem Manager

Beckenham -
Capita - ITIN
Working closely with the Production Management and Infrastructure teams, and 3rd parties, they will proactively eliminate recurring incidents and also ensure that problems are communicated to the Service Delivery Managers in order to enable timely and accurate business engagement. Accountabilities and Responsibilities: Work with the Production Management and Infrastructure teams...
Salary: £35000.00 - £40000.00 per annum
Posted: 17 days ago

Infrastructure Engineer - Microsoft / Windows / VMware / Storage

City, London -
4it Recruitment Ltd
This includes Windows based desktops and server applications, such as; Active Directory, Exchange, VMware and knowledge of general infrastructure (Network, Hardware, Storage and Server) support... Experience of administering, Exchange and Active Directory. Experience supporting Windows Desktops - Windows 7, 8 + Office 2010/ 2013... Familiarity with Virtualisation - Hyper-v, VMware and/or...
Salary: Up to £50,000 per annum + An excellent benefits package
Posted: 3 days ago

Infrastructure Engineer - Microsoft / Windows / VMware / Storage

Brentwood, Essex -
4it Recruitment Ltd
This includes Windows based desktops and server applications, such as; Active Directory, Exchange, VMware and knowledge of general infrastructure (Network, Hardware, Storage and Server) support... Experience of administering, Exchange and Active Directory. Experience supporting Windows Desktops - Windows 7, 8 + Office 2010/ 2013... Familiarity with Virtualisation - Hyper-v, VMware and/or...
Salary: Up to £50,000 per annum + An excellent benefits package
Posted: 3 days ago

Service Delivery Manager , IBM, Datacentre

Nottingham, Nottinghamshire -
Sanderson
My client is looking for a Service Delivery Manager... Service Delivery Manager responsibilities:- Negotiating and agreeing levels of service to be delivered with the customer Ensuring future service requirements are identified and understood in Service Level Requirement d Service Management, Incident Management, Problem Management, Change Management, ITIL The role requires...
Salary: £50000 - £55000 per annum + 5k car
Posted: 5 days ago

Service Operations Team Lead (12 month Fixed term contract)

South East London -
TFL
As a senior member of our team, responsible for critical service delivery processes, you’ll discover the biggest, most thrilling challenges of your career here at Transport for London... From UNIX servers and Oracle systems, to traffic lights and live travel updates, to journey planning and congestion charging, the scale...
Rate: From £55,000 to £75,000 per annum + Excellent Benefits
Posted: 10 days ago

Service Management

Newcastle Upon Tyne, Tyne and Wear -
Accenture
Working as part of the Service Management shared service team this role will support the core ITIL processes of incident management, event management, problem management, change management, request fulfilment and service level management... Experience of call-logging tools (eg Remedy, ITSM, ServiceNow) Experience of report automation/tools (for example Report...
Salary: Up to £29,000 per annum From Entry-Level up to £29,000 DOE + Benefits
Posted: 11 days ago

IT Helpdesk - Software, Woodhatch, Reigate

Reigate -
Canon
Provides first/second line incident / problem management for all Canon's software solutions to all our contracted customers, Partner channel & internal support personnel. Utilize VPN / remote access solutions such as Web Ex to support in the most efficient manner. Actively logs and owns every incident through the incident management system...
Salary: £24867 - £27630 per annum + Bonus
Posted: 20 days ago

Service Improvement Analyst / IT Process Analyst

London -
Certes Computing Ltd
This position is an opportunity to join a new IT Service Improvement / Service Management team, an opportunity for an IT Service Improvement professional to make a real difference... Key areas in the immediate future will be helping to develop and effective problem management capability and addressing the service transition processes...
Salary: £35000 - £45000 per annum
Posted: 3 days ago