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Service Operations Manager

Service Design. Create service catalogue & SLA/OLA framework. Populate service catalogue and ensure each service has appropriate SLA/OLA's in place. Embed/Implement SLA/OLAs and ensure service catalogue is used within IT. Translate IT requirements into well-defined non-functional requirements across a range of ITIL aligned dimensions.....
Luton, Bedfordshire -
Posted: 10 days ago
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