Jobs 1 to 6 of 6

Escalation Manager

Berkshire -
Lorien Resourcing
Chairing post incident reviews, working closely with Problem Management to aid Root Cause Analysis. Stakeholder Management, build close working relationships with geographically dispersed technical teams, 3rd party vendors and Customer representatives in order to provide service excellence. Experience of Incident Management and ITIL Management Foundation v3... Candidates must be willing...
Salary: benefits package
Posted: 6 days ago

IT Service Manager

High Wycombe, Slough, Maidenhead -
Brightred Resourcing
Working with groups both internally and externally this person will be responsible as follows: - IT Service Management. - Delivery of robust and stable IT services against defined Service Level Agreements (SLA) - Leadership of IT Service Management team... - Incident and Problem Management. - Change Management... - Background and thorough understanding of ITIL... - Degree level...
Salary: £65k plus car allowance, bonus and benefits.
Posted: 11 days ago

Problem Manager

Bracknell, Berkshire -
Lorien Resourcing
ITIL v2, WIN7, MS Office- Exciting opportunity as Problem Manager in Bracknell... The ideal candidate will have completed ITIL v2 Service Management foundation and v2 Problem Management Practitioner OR v3 SM foundation and v3 Service Operations, be professional and efficient, excellent communicator, be willing and eligible to undergo SC Clearance (...
Salary: Neg. dependant on exp.
Posted: 6 days ago

Problem Management Lead

Newbury, Berkshire -
Resource Management
We currently require a Problem Management Lead, initially until 31 March 2015. The focus of this pivotal role is to introduce an effective problem management function, ensuring robust processes and procedures are in place which will ultimately speed up resolution times and result in less disruption to business critical systems.....
Rate: £33120 - £40480 per annum + Benefits
Posted: 17 hours ago

Technical Support Engineer - German Speaking

Reading, Berkshire -
Davanti Solutions
Experience supporting and maintaining enterprise class software products, systems and solutions that include middle tier email / web servers and relational databases in a UNIX / Linux or Windows environment... Linux Professional Institute certification. - LPIC 1 - LPIC3. Microsoft certification in one of the following. - Exchange 2007 / 2010. - SQL Enterprise Server 2005 / 2008. -...
Salary: £32,000 per annum
Posted: 19 hours ago

Principal Voice Engineer

Slough -
Bluefire Consulting
The legacy switches include all major vendors: * DMS (significant estate) System X (significant estate), Nokia DX220 (reasonable numbers) * Siemens STPs and GAIN IN platform and ECT intelligent routing platforms. * Contact Centre services via Cisco ICM / UCCE. Avaya network IVR various ancillary services. * VoIP services via Genband C20 softswitch and Cisco...
Salary: £50000 - £60000 per annum + Bonus + Excellent Benefits
Posted: 11 days ago