Jobs 1 to 2 of 2

Datacentre Incident Manager

Birmingham -
Computer Futures
The client's response centre provides first, second and third line support to our clients and, under ITIL governance, comprehensive Incident and Problem Management and you would be tasked to ensure that all events are actioned in an efficient and timely manner such that service level agreements are met and...
Salary: £52000 - £60000 per annum + Negotiable
Posted: 11 days ago

Problem Manager

Birmingham, West Midlands (County) -
HAYS INFORMATION TECHNOLOGY
The Problem Manager will be responsible for the following; - Monitoring and liaison with incident owners throughout the life of a problem to ensure that actions to resolve the problem involving root cause analysis. - Ownership and management of problems through to resolution in line with designated service levels using 'Assyst' service...
Salary: £30000.00 - £35000.00 per annum
Posted: Yesterday