2 of 2 Problem Management Jobs in Bristol

learning. Drive adoption of SRE principles (SLOs, error budgets, toil reduction). Establish observability and monitoring standards. Lead automation-first operations. Improve incident and problem management maturity. Partner with software and infrastructure engineering teams to embed reliability into the product lifecycle. Establish SRE governance, standards, and operating model. … Passion for Continuous Improvement Certifications & Qualifications Cloud Technologies Site Reliability Engineering Platform Engineering Reliability Engineering Industry Keywords Operational Excellence Service Reliability Continuous Improvement Incident Management Problem Management Tools & Technologies Dynatrace Prometheus Grafana Splunk Jenkins GitLab CI Azure DevOps #J-18808-Ljbffr ...

difficult client conversations and clearly articulate remediation plans in a way that is reassuring Solution focussed and outcome driven. Service operations Implement incident and problem management processes using best practice such as ITIL or Agile Service Management. Coordinate and manage the resolution of major incidents and subsequent root … cause analyses. Champion governance, risk and engagement processes and be responsible for others following the processes. Manage change using robust change management processes that prevent scope creep. Ability to manage workflows with popular ticket management tools such as ServiceNow, Jira Service Desk, Zendesk etc. Create, run and report ...