3 of 3 Problem Management Jobs in Bristol

design standards, SLAs and monitoring processes. Operational Excellence Ensure service delivery meets agreed service levels and take ownership of service improvement initiatives. Lead on Problem Management, analysing trends and coordinating resolution teams. Produce detailed KPI reports for senior leadership. Support the design and improvement of the service catalogue … automation initiatives. Incident, Change & Request Management Own Incident, Request, Change and Escalation processes, ensuring timely and accurate reporting. Lead major incident management, including coordination and communications. Chair the Change Advisory Board (CAB) when required. Service Transition & Capacity Planning Manage service transition for all new services, ensuring seamless integration ...

encourage a great work-life balance. Job description Responsibilities include but are not limited to: Maintenance of core infrastructure services through incident and problem management. Drive improvements to deliver new and updated core infrastructure services, according to business and user needs to ensure maximum value is achieved from services. ...

production and support system testing for SAP updates. Communicate clearly with end users, providing regular updates and managing expectations. Maintain SOPs and documentation. Support problem management, troubleshooting, and IT projects as required. Due to the volume of applications received for positions, it will not be possible to respond ...