2 Problem Management Jobs in Cumbria

Problem Manager - Global Consultancy - 6 month contract (SC Cleared) Reporting to the Problem Lead, the Problem Analyst's responsibility is management of the Problem Management process in scope of the Service Support ITIL processes. The goal of Problem Analyst is to prevent, remove … or minimize the adverse impact of Incidents and Problems on the business that is caused by errors within the IT Infrastructure. Your role as Problem Manager - Completes regular standard tasks following given prioritization. Follows procedural activities described in the Problem Management documentation. Provides the analysis of the … limited to single SDO or internal Service Desk problems, assure timely delivery of the results. Your profile - Ability of managing virtual teams to deliver Problem Management process and working cross functionally. Ability to develop training material, schedule and facilitate training sessions for internal and external resources, mentoring skills. more »

IT Recruitment specialist that provides support to the clients across UK, Europe and Australia. We have an excellent job opportunity for you Job Title: Problem Manager(Need Active SC) Duration: 6 months Location: Barrow Based, 2-3 days onsite Job Description: Reporting into the Problem Lead, the Problem Analyst primary responsibility is management of the Problem Management process in scope of the Service Support ITIL processes. The goal of Problem Analyst is to prevent, remove or minimize the adverse impact of Incidents and Problems on the business that is caused by errors within … or internal Service Desk problems, assure timely delivery of the results. • Completes regular standard tasks following given prioritization. • Follows procedural activities described in the Problem Management documentation. • Provides the analysis of the aggregate incident data to identify key trends. • Collects data for the resolution of the investigated problems more »