Problem Management Jobs in High Wycombe

1 Problem Management Jobs in High Wycombe

Customer Service Technical Specialist

High Wycombe, Buckinghamshire, South East, United Kingdom
Bluegate Consulting Ltd
products, and proactively creating documentation to enhance knowledge sharing and resolution efficiency. The role is a blend of L2/L3 Technical support and problem management, requiring a proactive approach to continuous improvement, problem management, and root cause analysis. ** The role is based in High Wycombe … role. A good understanding of integrated POS or retail payment solutions is essential, as is the ability to work under pressure and coordinate complex problem-solving efforts. Familiarity with the ITIL framework is advantageous. Key skills include strong proactive customer service, excellent communication, the ability to work with diverse more »
Employment Type: Permanent
Salary: £55,000
Posted: