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Call Management Lead

Leeds -
Interquest - IQ ERP
Responsibilities; * You will be responsible for high priority Incident Management. * Trend and problem management... * Incident Management reporting on a daily, weekly and monthly basis... * It is essential you have extensive experience of using Microsoft Excel, Visio and PowerPoint for documentation and presenting Incident related information. * You must be ITIL Certified.....
Salary: £21000 - £23000 per annum
Posted: 3 days ago