Jobs 1 to 15 of 28

Incident Manager - ITIL - London

London -
NFP Group Ltd
Incident Manager, with excellent Incident Management and Project Management experience with an ITIL qualification based in Central London... This will include defining and managing all service delivery orientated service KPIs including SLA & OLA's, assisting with incident/problem management issues, incident communications and manage root cause analysis (RCA), all within...
Salary: £60000 - £70000 per annum + 6k car, bonus, 8% pension, etc
Posted: 23 days ago

Incident Problem Manager - ITIL, Insurance

City, London -
Eames Consulting
Has a full understanding of an SLA framework and takes direct ownership of incident resolution whilst staying focused on Service Level requirements. Determines priority of Incident management priority service levels if multiple incidents occur or overlap each other. Consults with both internal and external suppliers holding regular reviews of Service...
Rate: Up to £350 per day
Posted: 3 days ago

2nd Line Support Analyst

City of London -
Interquest - IQ ERP
Experience of working to SLA's and KPI's. *Proven capability of Problem Management. *Competent user of Active Directory and Exchange. *Experience of supporting Windows XP and 7, Windows 8 is desirable. *Experience of supporting Windows Servers 2003, 2008 and 2012. *Good working knowledge of TCP/IP, DNS, WINS and...
Salary: £21000 - £27000 per annum + Benefits
Posted: 5 days ago

Incident Problem Manager - ITIL, SLA, RCA, MIR

City, London -
Skills: ITIL, SLA, RCA, MIR, Incident, Change, Problem, Management... The Incident Problem Manager will be required to ensure the organisation operates to a certain level of ITIL compliance that assures and enables its business operations; this will be done by creating and amending such processes... Essential Skills: ITIl Qualifications, preferably...
Rate: £300 per day
Posted: 3 days ago

Problem Manager - ITIL - Financial Services

London -
NFP Group Ltd
A leading UK Financial Services Organisation requires a Problem Manager to help set up and own robust ITIL processes to ensure the effective resolution of problems and root cause analysis to resolve and eliminate common and recurring problems ensuring the business receive continuous improvement of IT services. The role will...
Salary: £55000 - £65000 per annum + £6k car 8% Pension Bonus etc
Posted: 23 days ago

2nd Line Application Support Analyst

Croydon, Surrey -
will provide 2nd Line support to Mott MacDonald's Collaboration Applications, including Opentext Livelink, Sharepoint, Bentley Projectwise and Lotus Notes... Incident and problem management... ITIL v3 Foundation in Service Management certification... Experienced in the use of Microsoft Windows XP, 2007, 2010 and Microsoft Office 2003, 2010... Experience in other collaboration...
Salary: Competitive
Posted: 18 days ago

Incident and Problem Manager

West London -
Responsible for thoroughly embedding process improvements across the IT organisation, we are looking for candidates with expert communication, coaching, mentoring and relationship building skills and proven ability to interact with individuals across all levels. To be successful, you must have the following experience in a previous role: * Proven ability of...
Salary: £60000 per annum + Excellent Benefits
Posted: Yesterday

Network Operations Engineer - London

City, London -
Harvey Nash plc
Network Design. Monitoring and managing customer networks including VPN, WAN, LAN environments... MPLS, BGP, OSPF. Firewall... Microsoft Windows and Linux (preferably Redhat or CentOS) Active directory administration. Virtualisation and Cloud, primarily VMware (version 4 or above) including Hyper-V. Windows Terminal Services and Citrix. SQL and MySQL... Good understanding of...
Salary: £35000 - £43000 per annum + Benefits
Posted: 2 days ago

Product Service Manager (IT Service, Service Manager, Product Manager)

London, South East, United Kingdom -
The Service Delivery organisation is a key interface between the business and IT, and is responsible to the business for the delivery and operation of solutions and services provided by UK IT, in line with agreed business and technology strategies. The Product and Service Management function sits within the Service...
Salary: Competitive + Benefits
Posted: 3 days ago

Application Support Analyst - Banking

London -
Huxley Banking & Financial Services
A leading global bank is looking to hire a production / application support analyst to join their prestigious private banking arm (high net wealth individuals/clients). They are ideally looking to hire someone at a junior-mid level (ideally at a couple of years experience+) who is on the ascendancy in...
Salary: £40000 - £50000 per annum + competitive
Posted: 23 days ago

Production Support Lead (eTrading) - Investment Banking

Docklands -
Fixed Income eTrading Production Support Lead required by large Investment Bank, in London to work within the Banks FO Fixed Income area. You will be accountable for the support of the production eTrading environments in fixed income, in the EMEA space... You will have previous experience working in an Investment...
Rate: £300 - £405 per day
Posted: 24 days ago

2nd Line Support - London

City, London -
ReThink Recruitment
Good technical skills and experience in Windows AD environments and typical associated infrastructure and applications, with LAN/WAN experience and including but not restricted to Microsoft Exchange, Windows XP, Windows 7 and Windows 8/8.1, Mac OS X, Microsoft Office 2003/2007/2010/2011/2013 and possess a general...
Rate: £150 - £170 per day
Posted: Yesterday

Application Support Manager - Etrading - Investment Banking

City of London -
Interquest - ITQ Financial - London
The core responsibilities will include: Incident Management at L1 and L2, support outage management; Problem Management - root cause analysis, post production incidents; Change Management - from submission of changes to deployment of changes; Monitoring and Alert Management... Background to include: Strong experience supporting the electronic trading environment in either the Equities...
Rate: £500 per day
Posted: 23 days ago

Cloud Infastructure Engineer

City, London -
Roc Search
Citrix XenApp expertise (Citrix certification preferred) *Specialist in Windows support (Microsoft certification preferred but not required) *Scripting/automation via PowerShell, VBscript, AutoIT or the like. *SAN storage infrastructure experience. *Microsoft Clustering experience. *Microsoft SQL experience (installation, configuration, troubleshooting experience) *Microsoft Exchange experience (installation, configuration, troubleshooting experience) *Resolve escalated application and...
Posted: 4 days ago

BMC Remedy Consultant - Contract - London

City of London -
Interquest - IQ ESM
I need an experienced BMC Remedy Technical Consultant for upcoming projects in London. You must have a proven IT Service Management (ITSM BMC REMEDY) experience in requirement capture, design, configuration and development across all ITSM modules, including: Incident Management; Problem Management; Change Management; Service Request Management; SLM; Asset Management and...
Rate: £400 - £450 per day
Posted: 4 days ago