Jobs 1 to 15 of 44

Incident and Problem Management Lead - Incident and Problem Man

City, London -
ReThink Recruitment
ReThink are recruiting for an Incident and Problem Management Lead to work for a client of our based in Central London... You will own the incident and problem management ITIL processes, and will be driving ongoing maturity in these areas. You will own the weekly service management report, including introducing...
Rate: £350 - £400 per day
Posted: 2 days ago

Service Desk Team Leader - Central London

South West London -
Understanding Recruitment
We have a fantastic opportunity for a Service Desk Team Leader with strong ITIL, Microsoft, Exchange, and Networking experience to join a high profile, forward thinking organisation based in Central London, managing a desk of six 1st line technical support staff. As the successful Service Desk Team Leader you will...
Salary: £36000.00 - £44843.00 per annum + excellent benefits!
Posted: 6 days ago

Problem Manager

Beckenham -
Capita - ITIN
Working closely with the Production Management and Infrastructure teams, and 3rd parties, they will proactively eliminate recurring incidents and also ensure that problems are communicated to the Service Delivery Managers in order to enable timely and accurate business engagement. Accountabilities and Responsibilities: Work with the Production Management and Infrastructure teams...
Salary: £35000.00 - £40000.00 per annum
Posted: 17 days ago

Infrastructure Engineer - Microsoft / Windows / VMware / Storage

City, London -
4it Recruitment Ltd
This includes Windows based desktops and server applications, such as; Active Directory, Exchange, VMware and knowledge of general infrastructure (Network, Hardware, Storage and Server) support... Experience of administering, Exchange and Active Directory. Experience supporting Windows Desktops - Windows 7, 8 + Office 2010/ 2013... Familiarity with Virtualisation - Hyper-v, VMware and/or...
Salary: Up to £50,000 per annum + An excellent benefits package
Posted: 3 days ago

Service Operations Team Lead (12 month Fixed term contract)

South East London -
As a senior member of our team, responsible for critical service delivery processes, you’ll discover the biggest, most thrilling challenges of your career here at Transport for London... From UNIX servers and Oracle systems, to traffic lights and live travel updates, to journey planning and congestion charging, the scale...
Rate: From £55,000 to £75,000 per annum + Excellent Benefits
Posted: 10 days ago

Service Improvement Analyst / IT Process Analyst

London -
Certes Computing Ltd
This position is an opportunity to join a new IT Service Improvement / Service Management team, an opportunity for an IT Service Improvement professional to make a real difference... Key areas in the immediate future will be helping to develop and effective problem management capability and addressing the service transition processes...
Salary: £35000 - £45000 per annum
Posted: 3 days ago

Operations Manager - Managed Services / Infrastructure / Client driven

City, London -
4it Recruitment Ltd
Strong Team Leadership skills within Operations Management... Good technical background with knowledge around Virtualisation technologies, Windows Server, Storage Platforms and Backup technologies... Work closely with the client team and Service Delivery Manager to maintain high quality of services... Provide support within the boundaries of the Service Level Agreement of client...
Salary: Up to £55,000 per annum + An excellent benefits package
Posted: 3 days ago

Incident Problem Manager - Insurance, ITIL

City, London -
Eames Consulting
Has a full understanding of an SLA framework and takes direct ownership of incident resolution whilst staying focused on Service Level requirements. Determines priority of Incident management priority service levels if multiple incidents occur or overlap each other. Consults with both internal and external suppliers holding regular reviews of Service...
Rate: Up to £350 per annum
Posted: 4 days ago

Service Desk Manager/ Helpdesk Manager

South West London -
Strong Windows desktop and server skills are required and you will need to be highly competent with MS Exchange and Active Directory. Comprehensive MS Office support skills are a given... Ensure development of and team adherence to processes and policies: ITIL, Incident Management, Problem Management, Service Desk Management, Change Management,...
Salary: Competitive salary & benefits
Posted: 16 days ago

Technical Support Analyst (AIX and UNIX) - Financial Services

City, London -
Understanding Recruitment
We are now seeking a high calibre and enthusiastic Technical Support Analyst (AIX and UNIX) who has ideally specialised working in the financial markets. The Technical Support Analyst (AIX and UNIX) will join the Infrastructure team and work on exciting projects, as well as BAU administration activities and 3rd line...
Salary: £45000.00 - £55000.00 per annum + excellent benefits
Posted: 15 hours ago

Service Desk Manager

Croydon, Surrey -
Coal IT Services
It will also act as a key member of the global service delivery leadership team. This position would suit a customer focused delivery manager with keen process management skills and experience in running a service desk supporting 10000+ business users of IT... - Oversees the general health of services delivered to...
Salary: From £50,000 to £60,000 per annum depending on experience
Posted: 2 days ago

ITIL Incident & Problem Manager, exciting opportunity, W. London

London -
Incite Insight
Report problems identified during the management of incidents to the problem management team to ensure longer term solutions are scoped, defined and implemented... -Experience of owning Incident Management within an organisation... -Extensive experience in day to day operation of ITIL based incident and problem management processes... -Excellent time-management skills...
Salary: £0 - £60,000 per year
Posted: 3 days ago

IT Problem Management - ITIL, Incident Manager

Bromley -
Hays IT - Uk Posting account
You will also be expected to manage operational processes for IT Incident Management, Problem Management and ensure these are adopted and adhered to across the business... You will establish the underlying cause of service incidents in order to minimise or prevent disruption to the Business & it's customers, by driving...
Rate: £350.00 - £400.00 per annum
Posted: 23 days ago

Service Delivery / Desk Manager - Urgent

London -
Etech Partners
Adherence to ITIL best practice processes. Worked in an ITIL environment, and familiar with Incident, Change and Problem management processes. Manage the change control board. Conduct root cause analysis. Define and implement SLAs/OLAs and performance metrics... IT service management standard frameworks and methodologies (such as ITIL) A proven ability...
Salary: From £50,000 to £55,000 per annum To £55K + Bens
Posted: 3 days ago

Incident Problem Manager - ITIL, SLA, RCA, MIR

City, London -
Skills: ITIL, SLA, RCA, MIR, Incident, Change, Problem, Management... The Incident Problem Manager will be required to ensure the organisation operates to a certain level of ITIL compliance that assures and enables its business operations; this will be done by creating and amending such processes... Essential Skills: ITIl Qualifications, preferably...
Rate: £300 per day
Posted: 4 days ago