Jobs 1 to 15 of 27

Service Desk - Incident and Problem Management

The role holder will manage all activities necessary to respond to, record and resolve incidents, events or performance degradation, relating to Revenue Collection Services and Systems, ensuring that the relevant support group(s) undertake restoration and root cause analysis activities, in line with the Contracted SLAs... The revenue collection system...
City, London -
HAYS INFORMATION TECHNOLOGY
Rate: £300.00 - £315.00 per day
Posted: Yesterday

Service Delivery Manager/Process Lead - London - £55,000

Square One are looking for a Service Delivery Manager/Process Lead to work on a permanent basis for one of our clients based in Camden. MAIN RESPONSIBILITIES: To implement and drive the Incident, Request and Problem Management ITIL disciplines through Service Now and to liaise with the Service Desk Manager...
London -
Square One Resources
Salary: From £50,000 to £55,000 per annum
Posted: Yesterday

IT Service Manager/ IT Service delivery Manager - Central London - £50k

You will undertake all Infrastructure change management as things evolve and progress. You will ideally have experience of service transition from the perspective of network infrastructure along with considerable experience of problem management... * IT Service Management experience in a multiple supplier environment with excellent knowledge of Incident, Problem, Change and...
London -
ARC IT Recruitment Ltd
Salary: £50000 Per Annum
Posted: 3 days ago

Incident & Problem Manager

Currently, this is approximately 75% Problem Management / 25% Major Incident Management, but this can change dependent on organisational needs... Accountable for ensuring resolver groups carry out Root Cause Analysis (RCA) and update Remedy with description of RCA... Proactively identifying possible Problems by way of trend analysis. Ensuring the Problem Management...
South East London -
TFL
Salary: From £42,000 to £48,000 per annum +Excellent Benefits
Posted: 12 days ago

Service Delivery Analyst - ITIL, Change Management

Form part of an adaptable Service Delivery team crossing multiple ITIL aligned service disciplines supporting day to day activities. Responsible for active participation in key IT support processes such as Incident Management, Problem Management and Change Management... ITIL V3 Foundation (at a minimum) Prince 2 and/or equivalent project methodology.....
London -
Uniting Ambition
Salary: £Negotiable + Excellent Benefits
Posted: 2 days ago

Head of Infrastructure & Production Services,Investment Banking

The role has full responsibility for budgets, projects, people and service delivery for the UK... networks, data centres, servers, databases, market data, dealer stations etc. Experienced manager, a strong leader who can set IT strategy in conjunction with the business, motivate and drive teams, and with strong experience of operational...
London -
TEKsystems
Salary: £100000 - £140000 per annum + + bonus + package
Posted: 4 days ago

BMC Remedy Consultant - Contract - London

I need an experienced BMC Remedy Technical Consultant for upcoming projects in London. You must have a proven IT Service Management (ITSM BMC REMEDY) experience in requirement capture, design, configuration and development across all ITSM modules, including: Incident Management; Problem Management; Change Management; Service Request Management; SLM; Asset Management and...
City of London -
Interquest - IQ Tech
Rate: £400 - £450 per day
Posted: 17 days ago

IT Service Management Specialist (ITSM Tools) ITIL

IT Service Management tool specialist to work for a leading FTSE 100 organisation, due to growth within the service teams they are looking to bring on board an ITSM Tool Specialist to join their team in Beckenham. The nature of the role for the ITSM Tool specialist is to be...
Beckenham, Kent -
Capita Resourcing - IT Resourcing
Salary: £45000 - £50000 per annum + benefits
Posted: 3 days ago

Director - EMEA Head of Applications, Management & Support.

In-depth Management / Leadership skills, Strong Application change management, Project Management and Strategic IT Planning skills. Experience managing Offshore Application Support Team (Day to day management of Incident Management, Problem Management, Change Management, Service Acceptance and Service improvement). Solid understanding of Web Applications, Cloud Computing, SOA, Microsoft .NET, JEE, Web...
London -
Michael Bailey Associates
Posted: 5 days ago

Incident Problem & Change Team Manager

Reporting to the Service Delivery Director (SDD), the Incident Problem & Change Team Manager (IPCTM) will be responsible for the management of a team of Incident, Problem & Change Managers within our Managed Service client... Incident Management - Responsible for the 'end to end' management of IT incidents which have had or may...
City, London -
Thebes IT
Salary: £70000 per annum + bonus and benifits
Posted: 4 days ago

ServiceNow Lead Consultant / Architect

Experienced ServiceNow Lead Consultant / Architect required to join expanding consulting practice... The ServiceNow Architect will serve as an SME and technical advisor on the ServiceNow ITSM suite of tools overseeing implementation, maintenance, and the continued growth and evolution of enterprise wide ITSM efforts. This person will drive, guide, communicate, and...
Central London / West End -
Pesaro
Salary: From £85,000 to £88,000 per annum Car + Bonus + Pension + 25 days Leav
Posted: Yesterday

Client Support Analyst / Support Analyst - URGENT - Windows

Support Engineer / Client Support Analyst - City of London - Windows, Server, Exchange, VMware, Active Directory, MS Office, Bloomberg, Reuters, TCP/IP - £45,000. A global organisation providing consultancy services to the financial services Hedge Fund space is currently looking to build out their Client Support Team by hiring a talented Support...
City, London -
Harrington Starr
Salary: £35000 - £45000 per annum
Posted: 6 hours ago

Senior Infrastructure Engineer / Windows Systems Engineer

A leading financial services organisation based in the city is currently look to hire a talented Senior Infrastructure Engineer / Windows Systems Engineer (Windows, Server, Exchange, VMware, Active Directory, SAN, Citrix, SCOM, SCCM, Financial Services) to join their established team... Exchange 2010 / 2013. Microsoft SQL. Scripting - VB / Powershell. SCOM / SCCM. VMware...
City, London -
Harrington Starr
Salary: £60000 - £75000 per annum
Posted: 6 hours ago

Application Analyst(Finance/HR)-London-£36k-£40k

Lead on incident and problem management as required... Complete release and change management for upgrades and patches... *ITIL V3 Foundation or equivalent relevant experience. *Enterprise architecture frameworks qualification (eg TOGAF) or equivalent application architectural design experience. *In-depth experience of business process mapping and development of core Finance and HR...
London -
Spring Technology
Posted: Yesterday

Service Delivery Manager

Additionally you will be required to work within the support processes (reporting, SLA’s, incident & problem management etc)... Working knowledge of ITIL v3 processes framework specifically Incident, Problem and Request Fulfillment... Strong problem solving, time management and organizational skills... Exposure to “follow the sun” support models. Exposure to some of...
City, London -
Salmon Ltd
Posted: 24 days ago