Jobs 1 to 15 of 52

Incident Manager

City, London -
Eligo Recruitment Ltd
ITIL qualification... You will facilitate early return of service including workarounds, manage Incident Communications externally and internally to ensure users are kept up to date with relevant information of their incident, act as point of escalation for High Priority or Major Incidents, responsible for ensuring all incidents contain current and...
Salary: £48000 - £55000 per annum + Full Benefits
Posted: 6 days ago

Serviced Delivery Manager/ SDM

London -
Computer Futures
Service Delivery Manager - Hertfordshire - Up to £45k Service Delivery/ Support/ ITIL. Global organisation looking for a service delivery manager who will be responsiblefor ensuring the delivery to the customers and supporting the business with processes. You will be working with Vendors, Business Users and Key stakeholders ensuring that SLA's...
Salary: £38000 - £45000 per annum + competitive
Posted: 20 days ago

Service Delivery Manager

London -
Computer Futures
The environment is fast paced and quite hectic due to the growth, the service management is a new layer they have brought into the structure and you would be likely to have between 10-20 corporate clients to look after. You would be dealing with Incident & Problem management as well...
Salary: £40000 - £45000 per annum + competitive
Posted: 11 days ago

Incident Manager - ITIL - London - £55-63k, bonus, etc.

London -
First Point
Incident Manager, with excellent Incident Management experience with an ITIL qualification based in Central London... This will include defining and managing all service delivery orientated service KPI's including SLA's & OLA's, assisting with incident management issues, incident communications and manage root cause analysis (RCA), all within an ITIL...
Salary: £55000 - £63000 per annum + 5k car, bonus, pension, etc
Posted: 25 days ago

IT Service Manager

London, Hayes, Hounslow, Stockley Park, Uxbridge -
Brightred Resourcing
IT Service Manager As a complex operational organisation we are seeking an IT Service Manager to be responsible for delivery of IT systems and services across the whole of IT. As IT Service Manager working primarily with 3rd party vendors and outsource providers this person will be responsible as follows: *...
Salary: £0 - £65,000 per year
Posted: 25 days ago

Service Delivery Manager

London -
Computer Futures
New - Service Delivery Manager - MSP - South-West London. Up to £45k Service Delivery/ Support/ ITIL Are you a Helpdesk Lead/ Manager looking to get into Service Delivery?... I am currently working with a leading Cloud, Managed Support, Communications and Technology consultancy and a recognised pioneer of migrating organisations towards Public...
Salary: £40000 - £45000 per annum + competitive
Posted: 14 days ago

Service Desk Manager - Urgent

London -
Etech Partners
Adherence to ITIL best practice processes Worked in an ITIL environment, and familiar with Incident, Change and Problem management processes. Manage the change control board Conduct root cause analysis Define and implement SLAs/OLAs and performance metrics Lead, monitor, mentor, coach and support the Service Desk Technicians to deliver quality...
Salary: To £55K + Bens
Posted: Yesterday

Problem Manager

South East London -
TFL
Ensuring the Problem Management process is adhered to... - Good understanding of BMC Remedy, particularly the Problem Management console. - Good understanding of the Microsoft Office suite of applications. - Excellent analytical skills... - Knowledge of all ITIL Service Management processes, to Practitioner level or above... - Knowledge of IT Project management principles/processes... - At...
Salary: From £42,000 to £48,000 per annum
Posted: 7 days ago

Infrastructure Engineer - MCSE / VMware

London -
Marcus Donald People
Marcus Donald People are currently recruiting an Infrastructure Engineer with strong VMware experience for a global media company based in Central London... line incident and problem management... Strong Microsoft Windows 2008/2012 all-round skills - MCSE or equivalent required. Exchange 2010/2013. Good VMware vSphere knowledge and experience... ITIL or...
Salary: £44000 - £50000 per annum
Posted: 4 days ago

2nd Line Support

Lewisham -
Hays IT - Uk Posting account
â- Field help requests from end users by telephone, email, dedicated portal and walk-ups, ensuring accurate data entry into the IT Service Management tools. * To manage incidents, requests and problems in line with the ITIL incident management, request fulfilment and problem management processes and local procedures using our IT...
Salary: £30000.00 - £34000.00 per annum
Posted: 12 days ago

Application Support Analyst

City of London -
Real Staffing
Responsibilities: Problem solving and problem management... Some basic SQL querying will be required. Required Skills: 3 - 15+ years of technical support / application support experience within asset management. Basic programming - SQL querying etc. (other programming / scripting experience will be considered) Exposure to Oracle would be very beneficial. Knowledge for troubleshooting Windows...
Salary: £30000 - £65000 per annum + competitive
Posted: 24 days ago

Application Support - C#, .NET, SQL Server, Scripting, Banking

City of London -
Streamline Connections
Key responsibilities include providing incident and problem management to internal and external clients, building and developing relationships with these clients whilst providing excellent technical support, and release and change control process to multiple global trading applications... Essential Technical Skills: Knowledge of C#.NET, Microsoft SQL Server. Scripting skills (PERL, UNIX...
Salary: £50000 - £60000 per annum + Bonus, Benefits
Posted: Yesterday

Wintel Engineer - Contract - Asset Management

London -
Real Staffing
You will also have experience with the following tools; Telephony, Microsoft Windows/Active Directory, Windows server 2003 / 2008 R2 / 2012 , Hyper - V, Microsoft Data Protection Manager (DPM), Microsoft System Centre ( SCCM and SCOM) and Exchange Administration 2010... Microsoft Windows/Active Directory. Windows server 2003 / 2008 R2 / 2012. Hyper - V. Microsoft...
Rate: £325 - £425 per day +
Posted: 12 days ago

Incident & Problem Lead Incident & Problem Management ITIL

West London -
Energon People
My client, a fast paced and dynamic organisation within the betting industry, are currently seeking a talented, driven and capable individual to join their growing service management function. This requirement is for someone to lead the Incident and Problem management stream, who will be responsible for overseeing Incident and Problem...
Salary: £66000 - £88000 per annum + Bens and Bonus
Posted: 6 days ago

Incident & Problem Lead | Incident & Problem Management | ITIL

Hammersmith and Fulham -
Energon Global
My client, a fast paced and dynamic organisation within the betting industry, are currently seeking a talented, driven and capable individual to join their growing service management function. This requirement is for someone to lead the Incident and Problem management stream, who will be responsible for overseeing Incident and Problem...
Salary: £66000 - £88000 per annum + Bens and Bonus
Posted: 6 days ago