Jobs 1 to 15 of 31

IT Systems Specialist

London -
Hays IT - Uk Posting account
Reporting to the Head of IT, you will assist with the management of applications, databases & business systems including releases, change authorisation and problem management... You will ideally have a degree in IT or related, ITIL and relevant Microsoft certification, along with experience as a systems analyst with database administration. In...
Salary: £40000.00 - £58578.00 per annum
Posted: 26 days ago

Service Desk Specialist

City, London -
HAYS INFORMATION TECHNOLOGY
The role holder will manage all activities necessary to respond to, Record and resolve incidents, events or performance degradation, relating to Revenue Collection Services and Systems, ensuring that the relevant support group(s) undertake restoration and root cause analysis activities, in line with the Contracted SLAs... Skills and Experience: Pro-...
Posted: 5 days ago

IT Service Manager

Hounslow, Middlesex -
Brightred Resourcing Limited
IT Service Manager As a complex operational organisation we are seeking an IT Service Manager to be responsible for delivery of IT systems and services across the whole of IT. As IT Service Manager working primarily with 3rd party vendors and outsource providers this person will be responsible as follows: *...
Salary: Up to £70,000 per annum Plus Bonus & Benefits
Posted: 6 days ago

Incident Manager - Trading /Finance ITIL - London £35,000 -

South West London -
First Point
This will include defining and managing all service delivery orientated service KPIs including SLA & OLA's, assisting with incident/problem management issues, incident communications and manage root cause analysis (RCA), all within an ITIL environment. Essential Skills: - Excellent Incident Management experience. - Excellent experience of working in an ITIL environment. - Extensive...
Salary: £35000.00 - £45000.00 per annum
Posted: 3 days ago

Service Desk Analyst - Public Sector - Central London

London -
Blue Fire Professional Services
Demonstrable experience of working with ITSM tools such as (Numara Footprints, Remedy, Service Now, Heat, etc.) - Proven technical experience in user and account profile management. - This technical role requires a working knowledge of: MS SQL Sever. MS Windows Server 2003. Active Directory. Windows XP. Fully proficient in MS Office... - Experience...
Salary: Up to £28,000 per annum + excellent benefits package
Posted: 6 days ago

Service Desk Manager

London -
Venturi
Primary Responsibilities for the Service Desk Manager include: * Champion for driving service excellence * Manage virtual teams across Technology to analyse, develop and implement service improvement plans * Manage the staff of the service desk * Develop, manage, measure and report on key service-level metrics, including average response time, first-contact resolution...
Rate: £320 - £420 per day + DOE
Posted: 17 days ago

Front Office FX Support Analyst (Unix/SQL) - City

London -
Nicoll Curtin
Front Office FX Support Analyst - Investment Bank, London... You will act as a production management professional in the global remit, providing second line support to the trading & sales business community for the suite of FX applications and their associated components. The role includes but is not limited to: - Incident & Problem...
Salary: £50000 - £75000 per annum + Bonus + Benefits
Posted: 2 days ago

Service Desk Team Leader

London -
Wavex Technology Limited
Knowledge and experience with: Microsoft Exchange Server (2007/2010), Windows Server 2003/2008, Active Directory, Group Policy, DNS, Microsoft Office 2007/2010. Worked in an ITIL environment, and familiar with Incident, Change and Problem management processes... E xcellent time management and ability to ensure customers’ incidents are responded to within...
Salary: From £28,000 to £32,000 per annum Plus Bonus + Extensive Benefits
Posted: 10 hours ago

Product Service Manager - IT

London -
PwC
The Service Delivery organisation is a key interface between the business and IT, and is responsible to the business for the delivery and operation of solutions and services provided by UK IT, in line with agreed business and technology strategies. The Product and Service Management function sits within the Service...
Salary: Competitive plus benefits
Posted: 18 days ago

Technical Services Systems Engineer - Global Media Brand

London -
Coal IT Services
Installation and publishing of business applications in Citrix... Server patching... - Participate in IT Change Control and Incident Management processes. - Help maintain the server inventory through CMDB processes... Hands-on recent experience of working with the following technologies: Microsoft Windows Server (2008, 2012) Server virtualization technologies: in particular VMWare ESX Server,...
Salary: From £48,000 to £55,000 per annum Plus Excellent Package
Posted: 5 days ago

Applications Analyst - London - £35-45k - Exciting Project!

London -
Nigel Frank International Limited - Newcastle
This fast-growing, well-established and recognised organisation is looking to bring in a Senior Applications Analyst right into their senior structure to take a proactive role in support and development across their Agresso platform... You will manage every aspect of support and development of Agresso across the organisation, providing...
Salary: £35000 - £45000 per annum + Childcare, GENEROUS pension
Posted: 3 days ago

Incident & Problem Lead | Incident & Problem Management | ITIL

Hammersmith and Fulham -
Energon Global
My client, a fast paced and dynamic organisation within the betting industry, are currently seeking a talented, driven and capable individual to join their growing service management function. This requirement is for someone to lead the Incident and Problem management stream, who will be responsible for overseeing Incident and Problem...
Salary: £66000 - £88000 per annum + Bens and Bonus
Posted: 12 days ago

Service Desk Analyst

City, London -
I.T. Skillfinder
Maintain a working knowledge of the company's Capacity Management processes... - Achieve a depth of familiarity with the internal elements of the Configuration Management Database... - Accurately update the internal elements of the configuration management database after each release... - Identify underlying problems from daily internal incidents and raise through the problem...
Salary: £25000 per annum
Posted: 6 days ago

Problem Manager / Incident Manager - ITIL Required

London -
ninesharp
Responsibilities: - To implement and own the Incident, Request and Problem Management ITIL disciplines ensuring all staff are trained and are adhering to these policies. - Implement the Change, Configuration and Release Management ITIL disciplines across the IT department ensuring appropriate reporting is in place to monitor the effectiveness of the process. -...
Salary: £40000 - £45000 per annum + 36 days holiday, training, pension
Posted: 5 days ago

BMC Remedy Consultant - Contract - London

City of London -
Interquest - IQ Tech
I need an experienced BMC Remedy Technical Consultant for upcoming projects in London. You must have a proven IT Service Management (ITSM BMC REMEDY) experience in requirement capture, design, configuration and development across all ITSM modules, including: Incident Management; Problem Management; Change Management; Service Request Management; SLM; Asset Management and...
Rate: £400 - £450 per day
Posted: 5 days ago