Jobs 1 to 15 of 22

Service desk analyst - £28k - London

Service desk analyst - £28k - London - Required strong in support to a large user base in excess of 600+ within an ITIL aligned environment. My client is a leading charity organisation based in the heart of London. The ideal candidate will have the following: - 2 years of experience working in a...
London -
Harvey Nash plc
Salary: £26000 - £28000 per annum + + Package
Posted: 3 hours ago

Incident Analyst

Identifying & escalating major Incidents up the IT Services Management chain to ensure the Major Incident Process is employed as and when required. - Measuring and reporting key metrics for the Incident Management process to help drive Service Improvement... - Responsible for all business communications in the event of a major Incident through...
South West London -
MI5
Salary: From £32,893 to £35,560 per annum
Posted: 25 days ago

Problem Analyst

One of your aims will be to move away from reactive Problem Management, instead using pro-active methods to manage underlying technical issues through to resolution and deliver a reduction in Incidents... Ensuring all Problem Investigations and Known Errors are managed effectively through the Problem Management lifecycle and recorded accurately...
South West London -
MI5
Salary: From £32,893 to £35,560 per annum
Posted: 25 days ago

Infrastructure Analyst

Support Video Conferencing between internal and external participants... Minimum Requirements: - University degree, preferably in Computer Science or similar... - MCSE certification as well as an understanding and interest in SQL Experience in implementing improvements to IT operational support services and in installation and configurations. - Good understanding of IT operational support frameworks,...
City Of London -
HFG
Salary: £30000 - £35000 per annum
Posted: 25 days ago

Service Desk Manager / Service Delivery Manager - URGENT ITIL

Service Desk Manager / Service Delivery Manager - City of London - Windows, ITIL, Service Desk Management, Incident Management, Service Delivery Management, Financial Services, People Management - £70,000. A leading financial organisation based in the city is currently looking to recruit a talented and experienced Service Desk Manager / Helpdesk Manager (Windows, ITIL, Service...
City, London -
Harrington Starr
Salary: £60000 - £70000 per annum
Posted: 3 days ago

Operations Manager

The role requires an experienced manager with a strong technical background and knowledge of mobile network operations (including 1st and 2nd line incident management, change management, problem management, planning and capacity management), project management methodologies, service delivery and the commercial principles surrounding managed service contracts... Relevant tertiary education in telecoms,...
London -
TDA Group
Posted: 6 days ago

Service Desk Analyst

Managing user accounts via Active Directory and Exchange - starters/leavers, mailbox configuration, permission changes etc... Contribute to the internal Problem Management process to identify and resolve the root causes of persistent incidents... Advanced MS Office... Thin Client/Citrix/VDI support... VOIP and mobile telephony. ITIL Service Management... GSCE Mathematics C...
City, London -
Oliver James Associates
Posted: 42 minutes ago

Operations Director (Managed Service, Core Network)

Experience Required: The role requires an experienced manager with a strong technical background and a knowledge of mobile network operations (including 1st and 2nd line incident management, change management, problem management, planning and capacity management), project management methodologies, service delivery and the commercial principles surrounding managed service contracts... Relevant tertiary...
London -
TDA Group
Posted: 13 days ago

IT Manager

Being responsible for, and managing, a number of ITIL disciplines and processes including change management, incident management, capacity planning, performance (SLA) management and Asset Management... Sage 200 accounting system... Management of ITIL disciplines including incident management, problem management, change management, capacity management, patch management... Proven line management experience... ITIL v2...
London -
Montash
Salary: £65000 - £85000 per annum + bonus + benefits
Posted: 4 days ago

BMC Remedy Consultant - Contract - London

I need an experienced BMC Remedy Technical Consultant for upcoming projects in London. You must have a proven IT Service Management (ITSM BMC REMEDY) experience in requirement capture, design, configuration and development across all ITSM modules, including: Incident Management; Problem Management; Change Management; Service Request Management; SLM; Asset Management and...
City of London -
Interquest - IQ Tech
Rate: £400 - £450 per day
Posted: 8 days ago

Head of Support (Service Desk and Application Support) - The Shard

This as the company actively grows its operation, scale and maturity to support a fast growing and driven business, in a fast growing and very global sector that prizes quality and design - Participate as a key member of the Technology Management Board, and the Technology Operations Management group... Development of...
South East London -
MatchesFashion.com
Posted: 6 days ago

2nd Line IT Infrastructure Support Engineer

Carrenza is an award winning managed services company specialising in cloud computing... Taking on the role of 2nd Line IT Infrastructure Support Engineer, your role will focus on being a hands on 2nd line position where you will receive support tickets including: networking issues, technical issues with virtualization, Windows and...
East London -
Carrenza
Salary: Up to £35,000 per annum + on-call allowance
Posted: 8 days ago

BMC Remedy ITSM Support Consultant

Fusion, the UK's largest BMC Remedy partner and leading BSM solutions partner is looking for an experienced BMC Remedy ITSM Support Consultant to work with us on a full time basis. Responsibilities: - Providing 3rd/4th line Remedy ITSM Support. - Good experience of troubleshooting the whole ITSM suite including Incident...
London -
Fusion Business Solutions
Posted: 17 hours ago

Broadcast IT Specialist

We're heavily involved in digital media... - Experience of Linux (Red hat / Centos) systems administration - Good understanding of designing and maintaining Microsoft AD domains - Fault-finding with mission critical systems - DNS & DHCP servers - Good working knowledge of TCPIP - Good knowledge of Samba - Good understanding of maintaining virtualised solutions (VMWare/HyperV) -...
London -
Visual Data Media Services
Posted: 13 days ago

Deployment and Support Engineer

Tasks are varied and challenging: analyzing and troubleshooting the workflow of a complex integration of network devices, workstations and servers; performing database maintenance using SQL statements; managing network devices; editing configuration files on Linux servers or troubleshooting applications on remote workstations running Microsoft Windows... Qualifications: Technical Skills: Five years of...
North West London -
Intelerad
Salary: From £40,000 to £49,000 per annum
Posted: 11 days ago