Jobs 1 to 15 of 35

Technical Recovery Manager - Incident Management - Mainframe Systems

London or Yorkshire -
Church International
Technical Recovery Manager / Major Incident Management professional with ITIL experience required by my client to support Incident and Problem Management and to be accountable for driving the technical resolution of Severity 1 and code Red incidents as well as identifying their root causes... As well as the Incident Management you...
Salary: £36k to £50k plus ex package
Posted: 6 days ago

Technical Author - Global Service Desk / Software Applications

London -
NFP Group Ltd
Technical Author - New Global Service Desk - Documentation of Service Desk Model and Processes for Standard Operating Procedures - ITIL - £400-425pd. A leading Global eCommerce provider requires a Technical Author to support Global changes to their service management processes to support their implementation of Oracle and Salesforce for their global business...
Rate: £400 - £425 per day
Posted: 25 days ago

Problem Manager

London -
Connectus
Ensuring the Problem Management process is adhered to... * Good understanding of BMC Remedy, particularly the Problem Management console. * Good understanding of the Microsoft Office suite of applications. * Excellent analytical skills. Knowledge: * Knowledge of all ITIL Service Management processes, to Practitioner level or above... * Knowledge of IT Project management principles/processes.
Rate: £440 per day
Posted: 4 days ago

Front Office Support Analyst (Unix/SQL) - City

London -
Nicoll Curtin
You will act as a production management professional in the global remit, providing second line support to the trading & sales business community for the suite of FX applications and their associated components. The role includes but is not limited to: - Incident & Problem Management... - Change & Release Management... Able to demonstrate Incident/...
Salary: £45000 - £55000 per annum + Bonus + Benefits
Posted: 8 hours ago

Technical Author - Software Applications / Support Manuals

London -
NFP Group Ltd
Technical Author - New Global Service Desk - Documentation of Service Desk Model and Processes for Standard Operating Procedures including Software Manuals - ITIL - £375-425pd. A leading Global eCommerce provider requires a Technical Author to support Global changes to their service management processes to support their implementation of Oracle and Salesforce for...
Rate: £375 - £425 per day
Posted: 18 days ago

Service Assurance Manager

City of London -
Interquest - ITQ Financial - Tunbridge Wells
This role will lead and develop robust service assurance processes which will underpin the move to a service management approach within IT Services. Key Responsibilities: * Define, manage and assure the Change Management and Configuration Management processes, ensuring that an effective CMS is set up and maintained. * Define, and assure Incident...
Salary: Competitive
Posted: 7 hours ago

Incident & Problem Manager

City of London -
Interquest - ITQ Financial - Tunbridge Wells
You will be responsible for the oversight and day-to-day management of the ITS Incident & Problem Management processes... This role is also responsible for the operational management of all Major Incidents - including chairing checkpoint meetings and Incident communication. Key Responsibilities: * Provide a customer-focused service to all ITS staff...
Salary: Competitive
Posted: 4 days ago

Field Support Engineer - Mac / PC

London -
Certes Computing Ltd
You will be supporting Circa 6500 workstations both PC (Windows 7) and Mac (OSX 10.7/8/9) so Mac and PC experience is essential... *1000 printers (HP and Canon predominately) *Using Active Directory (PC), Novell Zenworks (PC) and JAMF Casper Suite (Mac) for enterprise computer management... -Deploying, configuring and...
Salary: £24000 - £26000 per annum
Posted: 5 days ago

IT Service Desk Analyst / 2nd Line Service Desk Analyst

London -
Blue Town Online
Client support of the groups operating systems including but not limited to Windows XP to Windows 8 and Windows Remote Desktop Services... Position Requirements: College diploma or University degree in the field of computer science OR 3 years equivalent work experience. Certifications in Microsoft Technologies such as MCSA, MCDST or...
Salary: Competitive
Posted: 19 days ago

Field Support Engineer

London -
Certes Computing Ltd
1000 printers (HP and Canon predominately) *Using Active Directory (PC), Novell Zenworks (PC) and JAMF Casper Suite (Mac) for enterprise computer management... -Deploying, configuring and managing Mac OSX. -Deploying, configuring and managing Windows XP and Windows 7. -Networking technologies both wired and wireless including troubleshooting problems. -Supporting Active Directory (AD) -...
Salary: £24000 - £26000 per annum
Posted: Yesterday

Cash Equities Support

City of London -
Hays IT - Uk Posting account
Cash Equity Support Analyst Central London £60k My client, a global bank, is looking to recruit a support analyst to join their cash equities team. The candidate will join the team providing first and second line support for the electronic trading platform to all cash equities businesses.
Salary: £45000.00 - £60000.00 per annum
Posted: 19 days ago

VP, Risk, Production Management, Change/Service Management

London -
TEKsystems
The team covers Market, Credit, Liquidity and Operational Risk, as well as Compliance, Legal, Security and document management services... The role will have elements of portfolio management, service management, strategic change..... *At least basic ITIL, understanding of incident / problem / change management. *At least some basic technical knowledge / a technical background...
Salary: £90000 - £120000 per annum + + bonus + benefits
Posted: Yesterday

Application Support Analyst - SQL and (Java or C#)

London -
Coal IT Services
Leading financial services company is actively recruiting for an experienced Application Support Analyst with solid SQL and experience of an object oriented language (Java or C#) to assist in support wealth management systems... § Code promotion and release process § Change control § Problem management § Availability management § Contingency planning / business continuity § Configuration management
Salary: From £35,000 to £38,000 per annum
Posted: 8 hours ago

Production Support Analyst - Finance (Windows, SQL Server)

London -
Nicoll Curtin
This role is part of a team of technologists who support Global Operations division within the bank. The successful candidate will be responsible for providing front / back line support solutions for an Operations/Finance platform. Key responsibilities include the maintenance of trading and reporting applications that service global clients. Ensuring...
Salary: £40000 - £50000 per annum + Bonus + Benefits
Posted: 6 days ago

RET FX Support Analyst- Banking- London- Contract

City of London -
Real Staffing
I am looking for an experienced RET FX Support Analyst to join a top bank based in the City... The role will require you to come on board and help them with a new project within their FX business... Responsibilities- Provide 2nd line support of eCommerce applications in production and...
Rate: £350 - £375 per day + competitive
Posted: 11 hours ago