Jobs 1 to 15 of 51

Global Head of Problem Management - ITIL - Proactive Problem Managemen

London -
A globally recognised IT Services Company is looking for a Global Head of Problem Management to join their Service Management function. The purpose of the role is to own the processes governing problems and major incidents in the business and minimise disruption of service in accordance with ITIL best practice...
Posted: 5 days ago

Windows Administrator - Hyper V, AD, windows 08

West London -
esynergy Solutions - UK
Windows Administrator required to work for leading broadcaster based in west London. Joining a Microsoft based delivery infrastructure team you will be responsible for implementing and maintaining reliable Microsoft based solutions to meet end user requirements both internally and for given clients. On a daily basis you will be responsible...
Salary: £50000 - £55000 per annum + Package
Posted: 19 days ago

Incident / Problem Analyst - ITIL experienced

City, London -
Informatiq Consulting
To be considered, a good knowledge of ITIL Foundations is essential, as well as a strong analytical mind. You will be analysing the findings of problem management and incident handling investigations along with quality checks and draft reports. Excellent communication skills, along with a background of working effectively in an...
Rate: £200 - £300 per annum
Posted: 6 days ago


London -
Provisio Solutions
PROBLEM MANAGER: ITIL Certified, Proven Problem & Incident expertise, Financial Services (highly desirable), Service Management toolsets, Problem Management dashboard reporting experience sought... SKILLS & EXPERIENCE REQUIRED; * ITIL Certification... * Excellent understanding of working knowledge of ITIL disciplines... Responsibilities include; - ITIL Process owner for Incident and Problem Management including driving ITIL maturity in bothAreas.
Rate: £400 per day
Posted: 26 days ago

Incident and Problem Manager - ITIL, Service Delivery

City, London -
Incident/Problem Manager - ITIL, Problem Management, Incident Management, Service Delivery - Law Firm - Permanent - up to £60,000 - London. A well-known Law Firm requires an Incident/Problem Manager to join their Service Delivery team and manage the ITIL based Incident and Problem Management team... Essential Experience: ITIL qualified... Incident Management...
Salary: £50000 - £60000 per annum + benefits
Posted: 5 days ago

IT Service Support Manager

London -
You need experience of managing a service desk in professional services environment at 1st & 2nd line, a technical background, ie knowledge of Active Directory, Microsoft Exchange and Windows 8, SCCM, previous experience of creating processes and procedures, ITIL v3 Foundation certification, ideally v3 Practitioner, evidence of driving a "customer excellence"...
Rate: £350 - £400 per day
Posted: 2 days ago

Windows Infrastructure Support Engineer

East London -
Coral Racing Ltd
We work within an ITIL framework including stringent change control processes. Responsibilities of the Windows Infrastructure Support Engineer. To provide Third Line Windows support to the business... Incident and Problem management our infrastructure. Drive operational excellence and maintain SLA to the business... Microsoft - In depth experience of Windows Servers, Active...
Salary: From £35,000 to £45,000 per annum
Posted: 16 days ago

Incident & Problem Coordinator/Analyst

London -
Specific Job Description: - Work with specific business communities to support investigations and quality checks on any issues raised or weaknesses identified with respect to problem management and incident handling. - Analyse the findings of problem management and incident handling investigations and quality checks and draft reports and recommendations. - Review problem management...
Rate: £250 - £275 per day
Posted: 5 days ago

Field Engineer - IT & Communications

London -
Capita - ITIN
The role's primary focus is on Incident Management and restoring service as quickly and effectively as possible to Ambulances and control rooms. In this job you will provide an effective response to requests for service, incident and problem management activities - looking after command, control and communications systems, infrastructure and...
Salary: £29338.80 per annum + Vehicle, benefits
Posted: 17 days ago

Desktop Service Manager

London -
Hays IT - Uk Posting account
They are looking for a Desktop Service Manager to report to the Service Delivery Manager... You will liaise with key business stakeholders during the problem management process and take appropriate action to minimise the impact of problems to the business as well as, analyse statistical call information and advise operational...
Salary: £45000.00 - £48000.00 per annum
Posted: 25 days ago

IT Service Support Analyst

South East London -
Health and Care Professions Council
Operate the Incident and Problem Management processes for the IT department... A relevant industry qualification or equivalent knowledge in Microsoft Windows 7 and MS Office (eg, MCITP, MCSE, MCTS)Demonstrable experience in application networking technologies such as Active Directory to a desktop/ client infrastructure; and. Will be educated to a...
Salary: £32,000 per annum Exceptional Benefits
Posted: 16 days ago

Equity Derivative/ORC Application Support - Unix/SQL - £75,000

London -
Nicoll Curtin
The role will be to work with the business direct and deal with any Incident and Problem management issues. The candidate should have a strong background in Equity Derivatives - Futires/Forwards - Delta/Gamma/Risk and already have supported traders in this environment. Technical skills cover Windows, Unix, SQL and scripting.
Salary: £50000 - £75000 per day + Bonus + Excellent benefits
Posted: 20 days ago

Service Desk Manager - ITILv3

Croydon -
Capita - ITIN
Key skills - service desk / service desk management / ITIL V3 / teams / incident management / problem management / change requests / At Capita Plc (FTSE 100) we are looking for a Service Desk Manager to develop, lead, and motivate a team of Service Desk professionals to deliver excellent technical/non-technical support with outstanding customer...
Salary: £40000.00 - £50000.00 per annum + bens
Posted: 12 days ago

Service Desk Manager - ITILv3

Croydon, London -
Capita Internal Resourcing
To apply for the role of Service Desk Manager you will need the following: *ITIL V3 foundation... *Major Incident Management experience. *Excellent stakeholder management skills. *Problem, change & incident management experience. *Proven process driven approach & experience implementing continuous improvement. *Service Management tools - ideally SERVICE NOW (RMS or Remedy are relevant) *Technical...
Salary: £40000.00 - £50000.00 per annum + bens
Posted: 12 days ago

Incident and Problem Manager

City, London -
McGregor Boyall
Our client is looking for an Incident and Problem Manager to join their team on a contract or permanent basis; the role will manage the ITIL based Incident and Problem management team... Managing the day to day activities of the onshore Incident & Problem Management team and ensuring the offshore team...
Posted: 2 days ago