Jobs 1 to 15 of 51

Incident Manager - ITIL

City, London -
TEKsystems
My client are currently looking for an incident manager to effectively implement and manage the Incident Management process and corresponding reporting in compliance with the agreed Performance measures, ensuring process integrity... Manages Incident Management process... Produces Incident Management information and communications. Inputs into other ITIL disciplines (i.e. Continual Service...
Rate: £350 - £400 per day
Posted: Yesterday

Portfolio Service Director

London -
Capita - ITIN
Ensure the suitability of the end to end service model and lead a strategic view of Service Delivery driving the thought and action required to achieve an increased level of ITIL Service Lifecycle maturity... Proactively drive CSIP and problem management to reduce all incident levels... Ensure that no kpi/sla...
Salary: £65000 - £80000 per annum + car, bonus
Posted: 10 days ago

IT Systems Administrator

London -
Real Staffing
Job title: IT Systems Administrator Location: London (Charity) Contract: 3-6 Months Day rate: £275 - £320 Start Date: ASAP I am on the look out for an IT Systems Administrator for a 3-6 month contract role based in London. My client needs someone ASAP and is only interested in...
Rate: competitive
Posted: 17 days ago

Service Desk analyst - FinTech

City, London -
Quant Capital
My client is a financial software company with high profile investment banks, hedgefunds and brokers as their primary clients... Identify functional areas and make recommendations for problem management for further investigation... Maintain knowledge of client contractual SLA’s and ensure all KPI’s are met. Escalate where SLA’s are...
Salary: From £25,000 to £28,000 per annum + bonus and benefits
Posted: 2 days ago

Senior Applications Analyst - SharePoint

London, South East, United Kingdom -
Competition and Markets Authority (CMA)
SharePoint 2013 is at an early stage of implementation, so it is the perfect time to provide expertise and leadership. You will quickly establish yourself as our SharePoint expert, while at the same time being able to adapt quickly and easily to other technologies too... You will manage every aspect...
Salary: £37,000 to £41,400 per year
Posted: 9 days ago

Desktop Analyst

City, London -
Harris Global
2nd line, finance, windows, ITIL, London, desktop, desktop support... Once workarounds are in place, details are to be documented and fed into the Problem Management process to identifying and resolve repeat incidents as problems... Strong understanding of Desktop devices including; Windows operating systems, VPN and remote solutions, Blackberry, iPad, iPhone,...
Salary: £28000.00 - £35000.00 per annum + Benefits
Posted: 3 days ago

Application Service Manager

City, London -
Kuoni Travel Ltd
Are you an IT Professional who has experience of working with business applications in an agile environment?... Continually assess and improve the Incident and Problem management processes within FIT... Work closely with Product Owners and Development Leads to prioritise problem tickets on the development backlog and facilitate Kanban fixes for...
Posted: 10 days ago

Service Level and Improvement Analyst

London -
Harris Global
Regularly review underpinning agreements (external) to ensure that they are in line with SLA targets. Liaise regularly with service providers and customers to review and improve performance against SLA... * Liaise with those responsible for problem management in the diagnosis and resolution of service problems, ensuring that account is taken of...
Posted: 2 days ago

2nd Line Support - Croydon - up to 28k + benefits

Croydon, Surrey -
Vertical IT
SKILLS: Windows, Active Directory, Exchange, Networking; of TCP/IP, DNS, WINS, DHCP, VMWare, Citrix, Networks, Replication, Backup, Set up VC equipment... * Recognised certifications and/or relevant experience of the Microsoft Office suite of products, Active Directory, Exchange and Windows server versions including 2003, 2008, 2012 and Windows 7 and 8. *...
Salary: £25000 - £28000 per annum + excellent benefits inc bonus
Posted: 2 days ago

Service Desk Manager-Retail-£45K

London -
Harvey Nash plc
This is an excellent opportunity for a Service Desk Manager to be responsible for the delivery of IT support to offices and retail outlets across the UK, mobile and home workers. To be considered you must have experience in the following: *Service Level Agreements (SLAs) and maintaining a high level...
Salary: £45000 per annum + benefits
Posted: 6 hours ago

Incident Manager

London -
TEKsystems
Manages Incident Management process... Produces Incident Management information and communications. Inputs into other ITIL disciplines (i.e... : ITIL Intermediate certification with accreditation in Service Operations module. At least 3 years experience in an IT Service Management environment, with specific experience in Incident Management... Strong analytical skills... User experience of BMC...
Rate: £350 - £450 per day
Posted: 2 days ago

Senior Applications Analyst - Agresso

London, South East, United Kingdom -
Competition and Markets Authority (CMA)
Supporting applications across the organisation, this is a team that thrives on cross-skilling, creating flexible, agile technical professionals. While you will establish yourself as our expert in Agresso 5.7.1, you will need to be able to adapt quickly and easily to other technologies too. In fact, you...
Salary: £37,000 to £41,400 per year
Posted: 9 days ago

Application Support - Finance

City, London -
TEKsystems
Application Support Analyst, Support Analyst, Systems Support, Systems Support Analyst, Application Management, SQL, MS SQL, Oracle, Sybase, ITIL, Incident Management, Problem Management, ITRS Geneos, SQL Server, ITIL Certification] My client a leading investment management firm, are looking for a dynamic individual, who is keen to enhance their knowledge and skills...
Salary: £40000 - £60000 per annum + Bonus + Benefits
Posted: 5 days ago

IT Technical Analyst

Uxbridge -
Hays IT - Uk Posting account
The below is a breakdown of responsibilities; *Operational and technical site IS coordinator and 1st point of contact for business functions *Provide local IT expertise and be a technical partner for global service delivery teams *End-user support (Unisys service desk, desk side support, tickets) *End-user technology (PC's,...
Rate: £35 per hour
Posted: 7 days ago

VMWare Systems Engineer

Hounslow, Middlesex -
Global Technology Solutions Ltd
Escalation for L1-L2 Windows & VMware support engineers... VMWare Engineer Candidate Requirements: The following qualifications are required (or equivalent level of knowledge); *VMWare VCP (vSphere3/4/5/6) *Windows 2008/2012 Certifications... *Storage Certifications (Cisco, SNIA) *Working knowledge of managing and monitoring HP Proliant, Cisco UCS, IBM X, Dell servers... *...
Salary: £52000 - £57500 per annum + benefits
Posted: 3 days ago