Jobs 1 to 15 of 45

Support Engineer (ITIL, Systems, Networks, SQL)

Chiswick -
Ampersand Consulting
Have you got a strong understanding of computer networking and have experience maintaining a network? Are you an excellent communicator with exceptional written and verbal English? Have you got a history of excellent customer support? Do you have previous experience supporting/maintaining databases as well as strong SQL knowledge? Have...
Salary: £23000 per annum + Bonus and Benefits
Posted: 25 days ago

Service Delivery Manager

London -
Computer Futures
New - Service Delivery Manager - MSP - South London - Up to £45k Service Delivery/ Support/ ITIL Are you a Helpdesk Lead/ Manager looking to get into Service Delivery?... The environment is fast paced and quite hectic due to the growth, the service management is a new layer they have brought into the...
Salary: £40000 - £45000 per annum + competitive
Posted: 11 days ago

Application Manager - IT Service Management, ITIL

Feltham, Middlesex -
Harvey Nash plc
Ensure ITIL best practice and service management methodologies are followed across all areas of application implementation, support and management. Essential experience: *Strong track record within IT service management. *Proven track record of successfully managing IT operations and the delivery of IT services (including Incident and Problem Management, Configuration and Change...
Rate: £350 - £380 per day
Posted: 2 days ago

Incidents And Problem Analyst

London -
Hays IT - Uk Posting account
The role provides key Contract Compliance, Risk mitigation and Service Stability activities, for the TfL Customer experience Revenue Collection System. This includes both Service and technical issues as part of the delivery of Revenue Collection across TfL, and Stakeholder groups (Customers, TfL, Train Operating Companies, and other transport operators) in...
Rate: £300.00 - £350.00 per annum
Posted: 22 days ago

Incident Manager - ITIL - London - £60-70k, bonus, etc.

London -
NFP Group Ltd
Incident Manager, with excellent Incident Management and Project Management experience with an ITIL qualification based in Central London... This will include defining and managing all service delivery orientated service KPIs including SLA & OLA's, assisting with incident/problem management issues, incident communications and manage root cause analysis (RCA), all within...
Salary: £60000 - £70000 per annum + 6k car, bonus, 8% pension, etc
Posted: Yesterday

Application Support - MSSQL / Oracle - AVP Bank - £70k

London -
Nicoll Curtin
The key responsibilities: Get involved with incident and problem management, bug fixing and application enhancements. Provide 2nd/3rd line support across a range of applications from FX settlement applications to funding and liquidity management applications running on Windows/Unix/Linux platforms with MSSQL and Oracle databases... Key skills: MSSQL. Oracle...
Salary: £55000 - £70000.00 per annum + Bonus + Benefits
Posted: 3 days ago

IT Support

Greenford, Middlesex -
HAYS INFORMATION TECHNOLOGY
In conjunction with the Head of IT, maintain asset and configuration management policies and procedures to ensure the effective maintenance of all desktop, laptop, mobile, telephone, printer, server and network equipment to support business processes efficiently, minimise disruption and protect sensitive information... ITIL) to ensure effective service desk management, incident...
Salary: £25000.00 - £27000.00 per annum
Posted: Yesterday

Service Management, Service manager, Service improvement, telco

East London -
Mortimer Spinks
Service Management Analyst / Service Manager, Change management, service improvement, service design and implementation, ITIL, Process, Change, Improvement, Root Cause, Customer Service, Operational, infrastructure, London. Telco, GSM, VOIP, MNO, MVNO, Carrier, ecommerce, Utilities, consultancy, digital... Maybe it could be the design and implementation of an Incident Management process, the design and...
Salary: £35000 - £45000 per annum + Great Package
Posted: 20 hours ago

2nd Line Support Analyst

Croydon -
Interquest - IQ ERP
Experience of working to SLA's and KPI's. *Proven capability of Problem Management. *Competent user of Active Directory and Exchange. *Experience of supporting Windows XP and 7, Windows 8 is desirable. *Experience of supporting Windows Servers 2003, 2008 and 2012. *Good working knowledge of TCP/IP, DNS, WINS and...
Salary: £22000 - £28000 per annum + Benefits
Posted: 23 days ago

SERVICE MANAGER

South East London -
Avance Consulting
ü Maintain an Incident Management System and Knowledge Management infrastructure and Knowledgebase... ü Time Management, Task Planning & Monitoring... ü Problem Management from the incidents logged and resolved... ü Quality management of agents and incidents... Should have handled teams and should be responsible for People Management, Client Management, and Service Management.....
Salary: From £40 to £50 per annum
Posted: 3 days ago

Problem Manager - ITIL - Financial Services

London -
NFP Group Ltd
Leading UK Financial Services Organisation requires a Problem Manager to help set up and own robust ITIL processes to ensure the effective resolution of problems and root cause analysis to resolve and eliminate common and recurring problems ensuring the business receive continuous improvement of IT services. The role will work...
Salary: £60000 - £70000 per annum + £6k car 8% Pension Bonus etc
Posted: Yesterday

Major Incident Manager - 6 Months - Canary Wharf (London)

City of London -
Computer Futures
The candidate MUST be: ITIL certified (Foundation Level & Above) The candidate MUST also be able to: -Demonstrate excellent customer service -Manage multiple issues simultaneously -Have proven ability in dealing with complex operational IT issues (Proven -experience of doing this in previous roles) -Understanding/Experience in interacting with other ITIL processes...
Posted: 17 days ago

Infrastructure Service Manager - ITIL - Technology

City of London -
Claremont Consulting Limited
Infrastructure - ITIL - Service Improvement. An ITIL certified Service Manager is urgently required for an innovative mobile telecoms technology company... As the successful Service Manager you will be responsible for Service Improvement, implementing Incident and Problem management processes across the infrastructure department... Driving KPI's / SLA's whilst working to ITIL...
Salary: £35000 - £45000.00 per annum + Benefits
Posted: 2 days ago

Customer Support Analyst

London -
Arrows Group
The IT Support Analyst will not only be supporting our SaaS platform but also our internal applications... Working to agreed OLA's and SLA's. Working with Incident & Problem Management and escalating tickets as and when required. Working with our Agile Development teams on incidents and problems for particular product...
Salary: £25000 - £29000 per annum + Bonus + on call
Posted: 17 hours ago

Service Desk Manager - Banking

London -
Etech Partners
As a company they provide services to over 100 hedge funds, brokers and private equity houses in London... Adherence to ITIL best practice processes Worked in an ITIL environment, and familiar with Incident, Change and Problem management processes... Time management, ability to manage incidents within specified SLAs... Experience Needed ITIL...
Salary: To £55,000 + Bens
Posted: 6 days ago