Jobs 1 to 15 of 60

Senior Service Desk Specialist

London -
Imperial College London
Working within the busy Service Desk you will be responsible for taking a lead role in incident management and customer escalations, championing customer satisfaction through the timely resolution of incidents and requests... A strong background of working in a busy service desk team within an ITIL- aligned, large and complex...
Salary: £29,350 - 33,410 per year + Excellent Benefits
Posted: 26 days ago

Incident Service Desk Specialist

City of London -
Hays IT - Uk Posting account
Knowledge * Good knowledge of the structure of London's public transport systems, stations, ticketing products, fares and revenue collection systems * A good working knowledge of IT infrastructure, architecture and applications * Expert knowledge in ITIL environment for all service management processes and principles with particular focus on incident and problem management...
Rate: £300.00 - £360.00 per day
Posted: 13 days ago

Incident Manager

City of London -
Eligo
You will be a highly skilled and experienced Incident Manager (preferably with an ITIL qualification), you will provide quality incident support; managing and controlling all incidents until conclusion ensuring restoration of a normal operating service within defined Service Level Agreements... You will facilitate early return of service including workarounds, manage...
Salary: £48000 - £55000 per annum + Full Benefits
Posted: 6 days ago

Service Desk Manager

London -
Mint Recruitment Solutions
We are looking for success candidate to manage the Capacity & Problem Management processes across all IT platforms and Desktop expertise whilst also maintaining & building on relationships with customers, vendors & suppliers... The strategic aspect of the role requires you to align the various levels of ITIL maturity in the areas of...
Salary: £35000 - £40000 per annum + Excellent Benefits
Posted: 5 days ago

Incident Manager

London -
Real Staffing
A passionate, customer focussed and innovative retail client of mine are currently looking for a bright and enthusiastic Incident Manager to join their team on a permanent basis. If you are keen to work within a fast moving, dynamic environment based in the heart of London - this could be the...
Salary: competitive
Posted: 13 days ago

Incident Manager (IT, Major, Change, Problem, ITIL, P1

City of London -
Streamline Connections
Incident Manager is required to join a team and manage the ITIL based Incident management issues. The Incident Manager will provide clear guidance and direction to a central incident team outsourced in India and responsible for problem management to manage underlying technical issues through to resolution... To secure the Incident...
Rate: £300 - £330 per day
Posted: 5 days ago

Service Desk Manager / Service Delivery Manager - Linux / Windows

City, London -
Complete Tech Limited
Essential: - Task and Problem management - Display and apply knowledge of technologies including: Linux Operating systems, Windows OS, Open source technologies, Microsoft applications - Working Experience of Service management Methodologies - Service delivery experience - Track record in management of teams and personnel - Experience of introducing new ways of working into businesses, including SLA'...
Salary: From £40,000 to £45,000 per annum + 30% Bonus + Private Medical + Othe
Posted: 19 hours ago

Service Delivery Manager

London -
Computer Futures
New - Service Delivery Manager - MSP - South London - Up to £45k Service Delivery/ Support/ ITIL Are you a Helpdesk Lead/ Manager looking to get into Service Delivery?... I am currently working with a leading Cloud, Managed Support, Communications and Technology consultancy and a recognised pioneer of migrating organisations towards Public and...
Salary: £40000 - £45000 per annum + competitive
Posted: 10 days ago

Infrastructure Technical Lead

South West London -
Venturi
Essential Infrastructure Technical Lead skills: * HP Servers & Storage, * VMware. * Windows Servers. * Citrix XenDesktop. * Cisco Networks. * Active Directory... * SQL Administration... * Incident Management. * Problem Management. * Change Management... Microsoft and VMware qualifications would be extremely beneficial along with an ITIL certification... They will have the opportunity to progress their career moving towards a...
Salary: £40000.00 - £55000.00 per annum + benefits & bonus
Posted: 6 days ago

Incident Response Lead

London -
Montash
Montash have been engaged by a global FMCG orgnaisation based in Central London in order to source and secure an experienced Service Level Manager. KEYSKILLS: incident management response. problem management. Local IT security Management. Previous experience working with complex IT systems. ITIL certified. Release management experience. Communication skills... Location: London...
Rate: £300 - £350 per day
Posted: 6 days ago

Service Delivery Manager- ITIL / Prince 2

City, London -
Michael Bailey Associates
Our Client based in the City of London is currently looking to hire a Service Delivery Manager on a permanent basis. You will be responsible for Managing the Service Delivery for BAU Operation Support including Service Desk, Deskside, Infrastructure & Datacentres... Implementing Major Incident Management and Problem Management processes. The ideal...
Salary: Market Rates
Posted: 6 days ago

Incident Manager - ITIL / Major Incidents

East London -
Lorien Resourcing
Experience with ITIL and knowledge of Change / Problem Management is necessary... Key Skills: -Excellent experience with Incident Management... -Time-management, organisation, stakeholder management. -ITIL certification or commercial experience. -Problem management / Change management. -Service Delivery and Matrix-Management of global IT teams. Keywords: Incident Manager / Problem / Change / Major / ITIL / Delivery / Stakeholder.
Rate: £300 - £340 per day
Posted: 5 days ago

Major Incident Team Manager

City, London -
LA International
Major incident manager, Service Management, ITIL; Incident Request, Process and Problem Management.) This position is a fantastic opportunity for a Major Incident Manager to work within an organisation, in a competitive, active and supportive environment... - Excellent people management skills... - Worked within IT Incident management of a financial services institution. - Excellent...
Salary: £60000 - £70000 per annum
Posted: 6 days ago

IT Support

Greenford -
Hays IT - Uk Posting account
In conjunction with the Head of IT, maintain asset and configuration management policies and procedures to ensure the effective maintenance of all desktop, laptop, mobile, telephone, printer, server and network equipment to support business processes efficiently, minimise disruption and protect sensitive information... ITIL) to ensure effective service desk management, incident...
Salary: £27000.00 per annum + CIRCA
Posted: 18 days ago

eTrading Support Analyst - Credit Derivatives, Front Office

London -
Nicoll Curtin
The prime responsibility of this team is to provide a fully functioning trading and risk system and support the infrastructure for the Fixed Income business globally. The Credit Derivatives business has a diverse product base requiring significant analysis and application development for new platforms... Incident/Problem Management. ITIL governance. You...
Salary: £55000 - £75000 per annum + Bonus + Benefits
Posted: 5 days ago