Jobs 1 to 15 of 35

Incident Management Analyst (FINANCIAL)

City, London -
Araya Partners Ltd
Leading Global Financial Services organisation is expanding its Incident Management team & looking to hire an Incident/Problem Management Analyst... The successful candidate MUST have current experience in Incident/Problem Management (high volume calls) in a financial services/IT consultancy organisation... Also preferably be degree educated & follow ITIL service support. Candidates...
Salary: From £37,000 to £50,000 per annum Salary is negotiable depending on ex
Posted: 5 days ago

Service Delivery Analyst

City, London -
I3
Service Delivery Management - Management Information Reporting - Continuous Service Improvement -Problem Management - Strong Excel - KPI/SLA Tracking - Service Management - ITIL... I am currently recruiting a Service Delivery Analyst for our client, well-respected London based commercial insurer... Responsible for creating and analysing all Service Management reporting to include day-to-day...
Rate: £380 per day
Posted: Yesterday

Assistant Service Manger

City, London -
Interactive Investor
Develop and progress an IT Service Management implementation roadmap 2. Implementation and on-going ownership of IT Service Management tool Ownership of all IT Service Management functions: 3... Provide Management Information and KPI’s for IT Service Management as required... Maintain professional certifications (ITIL) Technical experience required. IT Service Management...
Salary: Up to £50,000 per annum DOE
Posted: 2 days ago

IT Problem Manager, ITIL

London -
DP Connect
Working closely with the Production Management and Infrastructure teams, you will lead the divisions IT Problem Management processes to proactively eliminate recurring incidents and ensure problems are communicated to Service Delivery Managers in order to enable timely and accurate business engagement and ensure end-to-end problem management resolution. You...
Salary: £35000 per annum + Pension, Share Save Scheme
Posted: 7 days ago

IT Problem Manager, ITIL

Bromley -
DP Connect
Working closely with the Production Management and Infrastructure teams, you will lead the divisions IT Problem Management processes to proactively eliminate recurring incidents and ensure problems are communicated to Service Delivery Managers in order to enable timely and accurate business engagement and ensure end-to-end problem management resolution. You...
Salary: £35000 per annum + Pension, Share Save Scheme
Posted: 14 hours ago

Service Delivery Analyst/ Service Management Analyst-ITIL- City

City, London -
I3
Service Delivery Analyst - ITIL - Incident Management - Problem Management - Change Management - Service Improvement. A well-respected London Market Insurer seeks an experienced Service Delivery Analyst with ITIL v3 certification, strong knowledge of Incident/Problem/ Change processes and a minimum of 3 years in a Service Management role to join their City...
Salary: £38000 - £51000 per annum + benefits + bonus
Posted: Yesterday

IT Service Delivery Manager

City of London -
Argyll Scott
Key areas we are looking for: Experience and a strong understanding of IT Service Management (ITSM) Practices, particularly for: Incident Management. Problem Management. Change Management... Experience of working in an ITIL environment. Supplier and Stakeholder Management. Disaster Recovery planning, testing and execution. Supporting a Windows based server and desktop environment.
Salary: £50000 - £55000 per annum + Bonus + Benefits
Posted: 2 days ago

eTrading Support Analyst - Credit Derivatives, Front Office

London -
Nicoll Curtin
The prime responsibility of this team is to provide a fully functioning trading and risk system and support the infrastructure for the Fixed Income business globally. The Credit Derivatives business has a diverse product base requiring significant analysis and application development for new platforms... Incident/Problem Management. ITIL governance. You...
Salary: £50000 - £75000 per annum + Bonus + Benefits
Posted: 13 hours ago

Head of Information Services

City, London -
LA International
Experience of technical support planning and resource management. *Strong technical background with leadership and management skills of teams covering varying technologies such as network management, database design and administration, server management, active directory and administration... *Experience in project management and business operations techniques including cost forecasting... *Problem Management experience within...
Salary: £40000 - £50000 per annum + Benefits
Posted: 2 days ago

Windows Infrastructure Administrator

East London -
Coral Racing Ltd
We work within an ITIL framework including stringent change control processes... - Incident and Problem management our infrastructure. - Drive operational excellence and maintain SLA to the business. Knowledge , Skills & Experience: - Microsoft - In depth experience of Windows Servers, Active Directory and Exchange - VMWare experience is essential. - Storage and SAN management experience - A...
Salary: Up to £45,000 per annum
Posted: 9 days ago

FX Support Analyst (Unix/SQL) - City

London -
Nicoll Curtin
FX Support Analyst - Investment Bank, London... You will act as a production management professional in the global remit, providing second line support to the trading & sales business community for the suite of FX applications and their associated components. The role includes but is not limited to: - Incident & Problem Management... - Change &...
Salary: £45000 - £55000 per annum + Bonus + Benefits
Posted: 2 days ago

IT Service Delivery Manager

London -
Hays IT - Uk Posting account
Market leading international Media Group is looking for an IT Service Delivery Manager to join the Service Management and Escalation team. This opportunity will suit a highly capable Service Delivery Manager who is experienced in working for blue chip organizations... * Identifying opportunities for improvement through data analysis... Required skills: * Advanced...
Posted: 19 days ago

Infrastructure Analyst-Citrix,SCCM,SCOM,Exchange

London -
MBA Ltd
Produce documentation for and, comply with all ICT procedures, Including Change, Incident and Problem Management. The ideal candidate will have a proven background as an Infrastructure Analyst with in depth experience with in the following technologies: Active Directory, Exchange, Blackberry, GFE, Lync, SQL Server, Windows XP, Windows 7, MS Office,...
Salary: Market Rates
Posted: 6 days ago

INFRASTRUCTURE ENGINEER - EXCHANGE 2010/WINDOWS/SAN STORAGE/CITRIX

North London -
Cyber Team
Essential technical skills: * In-depth knowledge of Microsoft desktop and server operating systems and wintel environments * In-depth knowledge of Microsoft Exchange * In-depth knowledge of Citrix XenApp * In-depth knowledge of VMWare * Experience with Storage area networks * Knowledge of SQL Server Administration Desirable technical skills: * Knowledge of administration of...
Salary: From £38,000 to £43,000 per annum
Posted: 6 days ago

2nd / 3rd Line Field Engineer

City of London -
Recruitment Genius
Focusing on resolving incidents and work requests within agreed SLA's, along with pro-active participation in routine support service activities such as asset, knowledge and problem management. Involvement in continual improvement initiatives and project work is also expected... - Microsoft desktop operating systems and applications... - Mobile devices including Blackberry/iPhone/...
Salary: £24000 - £28000 per annum
Posted: 16 days ago