Jobs 1 to 15 of 28

Incident Analyst

Identifying & escalating major Incidents up the IT Services Management chain to... - Measuring and reporting key metrics for the Incident Management process to... through communication tools and coordination of effort with the Service Delivery... - Maintaining the policy and process documentation for Incident Management... - Highlighting trends to Problem Management... Alongside excellent time...
South West London -
Salary: From £32,893 to £35,560 per annum £32,893 - £35,560
Posted: 23 days ago

Problem Manager

We’re responsible for the entire digital strategy, including development of all parliamentary platforms from intranet services to a brand new website... This fascinating role combines ITIL focussed issue management with support and operational management responsibilities... To be equal to the challenge, you’ll ideally have a proven track record...
London -
Parliamentary Digital Service
Salary: From £36,500 to £42,825 per annum
Posted: 58 minutes ago

Senior 2nd/3rd line Engineer

We are looking for a Senior 2nd/3rd line Engineer to join our team of highly motivated individuals, providing effective second and third line support to our customers, working within an ITIL framework in order to offer cutting edge technology with the best service possible, with the customer at the...
London -
Cancer Research UK
Salary: Competitive + Excellent benefits
Posted: 10 days ago

Senior NAV Support Analyst - The Shard

Manage support for business critical applications, primarily focussed on NAV activities but also including other business functions - Responsible for Incident Management; ownership of investigation and triage activities, business updates, management of support resources across the Technology team - Responsible for Problem Management; ownership of the investigation into the underlying root cause...
South East London -
Posted: 8 days ago

Problem Analyst

your aims will be to move away from reactive Problem Management, instead using... effectively through the Problem Management lifecycle and recorded. accurately in the Service Management Toolset... Measuring and reporting key metrics for the Problem Management process to... Detecting and reducing reoccurring Problems through trend analysis... Alongside excellent time management.....
South West London -
Salary: From £32,893 to £35,560 per annum £32,893 - £35,560
Posted: 23 days ago

Service Delivery Manager

SERVICE DELIVERY MANAGER - LONDON - MEDIA/PUBLISHING - £45,000- required strong in ITIL and SERVICE MANAGEMENT-working to tight SLAs (24x7), with the ability to work across all technology and business units , customers and 3rd party vendors to work for my leading client in the world of Media! This is a...
London -
Harvey Nash plc
Salary: £40000 - £45000 per annum
Posted: 2 days ago

Infastructure Analyst

Support Video Conferencing between internal and external participants... Minimum Requirements: - University degree, preferably in Computer Science or similar... - MCSE certification as well as an understanding and interest in SQL Experience in implementing improvements to IT operational support services and in installation and configurations. - Good understanding of IT operational support frameworks,...
City Of London -
Salary: £28000 - £38000 per annum
Posted: 23 days ago

Transition Manager - AMS

Responsibilities: Monitor and facilitate the functional and technical Knowledge Transfer (KT) between previous and new providers to enable full and effective support of the relevant applications (including SAP) from the transition date... Co-ordinate the input from subject matter experts' to ensure that the Service Provider develops an appropriate Service...
London -
McGregor Boyall
Rate: £475 - £550 per day
Posted: 5 days ago

BMC Remedy Consultant - Contract - London

I need an experienced BMC Remedy Technical Consultant for upcoming projects in London. You must have a proven IT Service Management (ITSM BMC REMEDY) experience in requirement capture, design, configuration and development across all ITSM modules, including: Incident Management; Problem Management; Change Management; Service Request Management; SLM; Asset Management and...
City of London -
Interquest - IQ Tech
Rate: £400 - £450 per day
Posted: 5 hours ago

Service Delivery Manager-ITIL, CONTRACT, London

Service Delivery Manager, ITIL, ISEB, ITSM, Outsourcing, Vendor Management - Legal, Contract, Central London... SERVICE DELIVERY MANAGER... In order to be considered you must ideally be degree educated, and boast a minimum of 5 years full lifecycle Service Delivery Management experience managing complex operational IT issues in a Legal / Law environment.....
London -
Executive Resource Group
Salary: £325 - £375 per day
Posted: 3 days ago

IT Infrastructure and Operations Manager -IMMEDIATE START

Change, Problem and Incident management owner... 3rd Party Service management... Collate service management reporting... At minimum ITIL Foundation Certified... Experience as a BCP Co-ordinator (Only IT aspect)... Experience of a broad range of technical environments (particularly VMWare, WANs, MPLS, Middleware and Microsoft Server and DB's)... PREVIOUS EXPERIENCE IN...
London -
Pioneer Search
Salary: £90000 - £100000 per annum + Benefits
Posted: 3 hours ago

SQL Server DBA/SQL Server Database Administrator

Produce and maintain IT SQL database support technical documentation. - Participate in disaster recovery activities as required... - SQL Server 2008/2012/2014 and database administration - SSIS and SSRS administration - T-SQL scripting - Understanding of database design and architecture - Windows Server 2008/R2/2012 - Active Directory - Networking principles (TCP/IP, DNS, DHCP) -...
South West London -
Complete Tech Limited
Rate: Up to £38,000 per annum
Posted: 2 days ago

Infrastructure Support - Sharepoint- £340 pd - Canary Wharf

Must have a very strong experience supporting production Sharepoint 2010 and 2013 solutions in an enterprise Microsoft Windows/Active Directory environment... Demonstrate good problem management ownership and prevention of SLA breach under Incident/Problem Management processes. Operational Responsibilities: Maintain and provide SME level infrastructure and content support for the internal...
East London -
Spencer Rose
Rate: Up to £340 per day
Posted: Yesterday

Transition Project Manager- Knowledge Transfer, Change

Knowledge Transfer, Change Management, SAP, Outsourced... Co-ordinate the input from SMEs to ensure that the Service Provider develops an appropriate Service Management framework (principally Incident Management and Problem Management). Co-ordinate the input from SMEs to ensure that the Service Provider develops an appropriate Service Operations framework (including monitoring,...
London -
Reed Technology
Rate: £400 - £550 per day
Posted: 5 days ago

Contract SharePoint Technical Lead - SME Support - £450 p/d

Key Skills - SharePoint 2013, WorkFlow, SharePoint SME, 3rd Line Support, Application Deployment, incident management, problem management, infrastructure management, ITIL, MCSE, CCA leadership, Technical Lead... Lead technical authority for all SharePoint 2013 incidents and changes... Application deployment using Workflow Manager. Development of SharePoint Applications... SharePoint 2013 - Application, Infrastructure. Work Flow Manager -...
City, London -
Deerfoot IT Resources Ltd
Rate: £400 - £450 per day + 6 month term initailly
Posted: 2 days ago