Jobs 1 to 15 of 31

ITIL Application Support Analyst - Global Media Agency

London -
Lorien Resourcing
The ITIL Application Support Analyst will: - Take responsibility for pro-active management of application service processes, specifically including; Release and Deployment Management; Change Management; Portfolio Management; Problem Management. - Maintain, implement and run the Application team ITIL based Service Management processes in conjunction with the Global Services Team... - SQL Server/ MS...
Salary: £40000 - £45000 per annum + Guaranteed Bonus
Posted: 2 days ago

IT Service Manager

London -
Hays IT - Uk Posting account
You'll represent the London department to the wider IT team and board - you'll be responsible for project work across problem management, service improvement, and reporting and auditing... You must have an excellent understanding and working practice of ITIL, and accreditation is necessary. Experience with managing people is a...
Salary: £40000.00 - £45000.00 per annum
Posted: 22 days ago

Technical Author New Global Service Desk

London -
NFP Group Ltd
A leading Global eCommerce provider requires a Technical Author to support Global changes to their service management processes to support their implementation of Oracle and Salesforce for their global business. They are seeking a Technical Author to work with their service management team and document the new global service management...
Rate: £400 - £425 per day
Posted: 9 days ago

Technical Support Analyst (AIX and UNIX) - Financial Services

City, London -
Understanding Recruitment
We are now seeking a high calibre and enthusiastic Technical Support Analyst (AIX and UNIX) who has ideally specialised working in the financial markets. The Technical Support Analyst (AIX and UNIX) will join the Infrastructure team and work on exciting projects, as well as BAU administration activities and 3rd line...
Salary: £45000.00 - £55000.00 per annum + excellent benefits
Posted: Yesterday

IT Major Incident Manager - Crisis Management, ITIL v3

Bromley, Kent -
Hays London City Projects
My client is a high profile Financial Services firm who require a high calibre and experienced, ITIL v3 Certified Major Incident Manager with a Service Delivery Management background for its team based in South London... You will also be expected to manage operational processes for IT Incident Management, Major Incident...
Rate: £400.00 - £500.00 per annum
Posted: 6 days ago

Service Desk Analyst (ITIL, Service Management)

West London -
esynergy Solutions - UK
Good knowledge and experience of ITIL v3 best practice- -Experience of service management tools e.g Remedy, Supportworks, Assyst, ServiceNow, AOTS... -Must be eligible for UK SC Clearance. Beneficial: You will benefit from the ITIL v3 Foundation qualification. Responsibilities: -Delivering a quality service desk with highly satisfied clients adhering to...
Salary: £25000 - £30000 per annum + Standard Benefits
Posted: 10 days ago

Problem and Major Incident Management Analyst - BI / Business Intelligence

London -
Queen Mary University of London
The IT Services team is seeking an engaging and dynamic Problem and Major Incident Management Analyst (BI / Business Intelligence). You will need to have extensive hands-on experience in Problem and Major Incident Management and demonstrate high quality, customer focused IT service in a complex and diverse, multi-site environment,...
Salary: £35,319 - £41,553
Posted: 2 days ago

IT Infrastructure Business Analyst

London -
Hays IT - Uk Posting account
The candidate is expected to work with the Service Now tool, which is the firm-wide standard for Problem Management and keep a close eye on all Problem tickets raised which have caused delays to Liquidity reporting. Strong experience leading a Production Services team within a Capital Markets environment. Experience...
Rate: £300.00 - £350.00 per day
Posted: 10 days ago

Senior Service Delivery Manager - London

London -
NES Global Talent
Senior Service Delivery Manager required for my Client based in central London, my client is a well established and branded company in the UK and are one of the leading Services Providers in the UK. Senior Service Delivery Manager to ensure 'best practise' standardised methods and procedures are used for...
Salary: £65000 to £75000 per annum - Car + bonus etc
Posted: Yesterday

Major Incident Manager, Technology, London

London -
Aston Carter
The Incident Manager will have strong experience of crisis management as well as senior stakeholder management, but will also have a strong Delivery focus... Joining a growing and dynamic team, with a global remit, the Incident Manager must have strong experience of both Major Incident and Problem management but must...
Salary: £55000 - £70000 per annum + bonus and great benefits package!
Posted: Yesterday

2nd Line IT Desktop Engineer

London -
Recruitment Genius
Focusing on resolving incidents and work requests within agreed SLA's, along with pro-active participation in routine support service activities such as asset, knowledge and problem management. Involvement in continual improvement initiatives and project work is also expected... - Microsoft desktop operating systems and applications... - Mobile devices including Blackberry/iPhone/...
Rate: £100 - £120 per day
Posted: 13 days ago

Senior Voice Engineer

London -
Uniting Ambition
Assisting in delivery and support of communications for the business’ head office and wider business using both traditional telephony technology and VOIP/CTI products. Using physical and virtualised server platforms, you will be required to carry out proactive monitoring, incident management and resolution, change management, problem management, request management, disaster...
Salary: £40k - 45k per year
Posted: 2 days ago

Technical support analyst

Kingston upon Thames -
Hays IT - Uk Posting account
Essential experience and skills * Proven skills in problem solving and logical thinking * Excellent oral and written communication skills in English * Strong customer focus * Experience across different versions of Windows operating experience (XP, Vista, 7, 8, Windows Server 2003-2012) * Experience in IIS and managing Windows services * Experience in SQL Server...
Rate: £15.00 - £20.00 per hour
Posted: 17 days ago

INFRASTRUCTURE ENGINEER - EXCHANGE 2010/WINDOWS/SAN STORAGE/CITRIX

North London -
Cyber Team
Essential technical skills: * In-depth knowledge of Microsoft desktop and server operating systems and wintel environments * In-depth knowledge of Microsoft Exchange * In-depth knowledge of Citrix XenApp * In-depth knowledge of VMWare * Experience with Storage area networks * Knowledge of SQL Server Administration Desirable technical skills: * Knowledge of administration of...
Salary: From £38,000 to £43,000 per annum
Posted: Yesterday

Technical Support Analyst - Level II

Uxbridge, Middlesex -
Parexel
Access software updates, knowledge bases, and FAQ resources on the Internet/Intranet to aid in problem resolution... Experience with desktop and server operating systems, including Microsoft Windows 7 & 8 and Microsoft Windows Server 2008 & 2012. Experience with UNIX a plus. Extensive application support experience with Microsoft Office, Adobe Acrobat PDF,...
Posted: 3 days ago