Jobs 1 to 15 of 33

Incident Manager

North West London -
asos
TheRole: Responsibilities include but are not limited to: - To manage and support all service incidentseither personally or via the Service Desk, through to successful completion anduser satisfaction - Further develop and maintain the incidentmanagement process - To regularly review performance and trends inresponse to incidents of all types and contribution to Continuous...
Posted: 4 days ago

Incident Manager - ITIL - London - £60-70k, bonus, etc.

London -
NFP Group Ltd
Incident Manager, with excellent Incident Management and Project Management experience with an ITIL qualification based in Central London... This will include defining and managing all service delivery orientated service KPIs including SLA & OLA's, assisting with incident/problem management issues, incident communications and manage root cause analysis (RCA), all within...
Salary: £60000 - £70000 per annum + 6k car, bonus, 8% pension, etc
Posted: Yesterday

Head of Service Operations

West London -
Venturi
They are also partners/accredited with the leading vendors including being a Microsoft Gold Partner and VMware Premier Service Provider... - Change Management. - Problem Management. - Incident Management. - ITIL processes... You will be mentoring and guiding a team of talented and diversely skilled individuals... Venturi markets include Development & Design, Business Intelligence, IT &...
Salary: £60000.00 - £75000.00 per annum + 15% bonus & benefits
Posted: 10 days ago

IT Support

Greenford -
Hays IT - Uk Posting account
In conjunction with the Head of IT, maintain asset and configuration management policies and procedures to ensure the effective maintenance of all desktop, laptop, mobile, telephone, printer, server and network equipment to support business processes efficiently, minimise disruption and protect sensitive information... ITIL) to ensure effective service desk management, incident...
Salary: £25000.00 - £27000.00 per annum
Posted: 23 days ago

Service Desk Manager - Urgent - Banking

London -
Etech Partners
Adherence to ITIL best practice processes. Worked in an ITIL environment, and familiar with Incident, Change and Problem management processes. Manage the change control board. Conduct root cause analysis. Define and implement SLAs/OLAs and performance metrics... IT service management standard frameworks and methodologies (such as ITIL) A proven ability...
Salary: To £55K + Bens
Posted: Yesterday

eTrading Support Analyst - Fixed Income/Rates - Front Office

London -
Nicoll Curtin
The prime responsibility of this team is to provide a fully functioning trading and risk system and support the infrastructure for the Fixed Income business globally... You will have excellent business coverage across all of Fixed Income, including Derivatives... Incident/Problem Management. ITIL governance. Incident / Problem Management experience. Root cause...
Salary: £45000 - £75000 per annum + Bonus + Benefits
Posted: 4 days ago

Problem Manager - ITIL - Financial Services

London -
NFP Group Ltd
Leading UK Financial Services Organisation requires a Problem Manager to help set up and own robust ITIL processes to ensure the effective resolution of problems and root cause analysis to resolve and eliminate common and recurring problems ensuring the business receive continuous improvement of IT services. The role will work...
Salary: £60000 - £70000 per annum + £6k car 8% Pension Bonus etc
Posted: Yesterday

Head of Service Delivery

South West London -
Commensus
Ensure development of and team adherence to processes and policies: ITIL, Incident Management, Problem Management, Service Desk Management, Change Management, Operations Monitoring & Performance Reporting; responsible for ensuring consistent execution of processes and on-going improvement... Maintain and improve service delivery objectives... Conduct service delivery personnel interviews... Strong experience with Change...
Salary: From £45,000 to £60,000 per annum plus benefits
Posted: 20 days ago

Infrastructure Service Manager - ITIL - Technology

City of London -
Claremont Consulting Limited
Infrastructure - ITIL - Service Improvement. An ITIL certified Service Manager is urgently required for an innovative mobile telecoms technology company... As the successful Service Manager you will be responsible for Service Improvement, implementing Incident and Problem management processes across the infrastructure department... Driving KPI's / SLA's whilst working to ITIL...
Salary: £35000 - £45000.00 per annum + Benefits
Posted: 12 days ago

BMC Consultant - BMC - Atrium CMDB - Incident management - Problem man

London -
J & C Associates Ltd
Managing the BMC Service Line. Managing the relationship between client and BMC... Producing cut over plans including data migration, testing and business change for delivery of new applications... This should include: Atrium CMDB. Incident Management. Problem Management, Service Level and Reporting... Change Management. Knowledge Management... Capacity Management. Release Management. Supplier...
Posted: 2 days ago

BMC Technical architect

London -
Careerwise
Key Skills: Atrium CMDB, Incident Management, Problem Management, Service Level and Reporting, Service Request, Change Management, Knowledge Management, Availability Management, Capacity Management, Release Management and Supplier Management We are working with the fastest growing IT Consultancy who are looking to hire an experienced BMC Architect to join their prestigious practices...
Salary: Pension, Healthcare, Life, social
Posted: 2 days ago

Service Desk Team Lead - ITIL/ Infrastructure/Telecoms

City of London -
Claremont Consulting Limited
Service Desk Team Lead - Permanent - Up to £45,000 - London - ITIL - Mobile Telecoms... You will have to be a keen and driven individual who follows ITIL processes and is always focusing on problem management and service improvement. You will need to have a strong technical understanding implementing business processes around...
Salary: £35000 - £45000 per annum + benefits
Posted: 17 days ago

Desktop Support Engineers

London -
Global Technology Solutions Ltd
Excellent customer service skills, strong troubleshooting skills, multitasked, computer based background, Active Directory administration, ITIL knowledge, Service Delivery, Software Installation, Microsoft O365, CISCO VOIPS, Audio/Visual/Video Conferencing... * Proficient in end user operating environments (Win 7 / 8 / 8.1) and / or OSX environments. * Good knowledge of O365 and Adobe software.....
Salary: £22500 - £26000 per annum
Posted: 2 days ago

BMC Remedy Consultant - Contract - London

City of London -
Interquest - IQ ESM
I need an experienced BMC Remedy Technical Consultant for upcoming projects in London. You must have a proven IT Service Management (ITSM BMC REMEDY) experience in requirement capture, design, configuration and development across all ITSM modules, including: Incident Management; Problem Management; Change Management; Service Request Management; SLM; Asset Management and...
Rate: £400 - £450 per day
Posted: 5 days ago

Application / Production Support Analyst - Oracle - SQL

London -
TEKsystems
Application Support, Production Support, Production Services, Application Management, Oracle, SQL, Performance Tuning, Unix/Linux, Sybase, Financial Services, Incident Management, Problem Management] A fantastic opportunity has arisen at a leading investment back - a Production Support Analyst role within the Middle/Back technology team... Database: They would like someone who can dig...
Salary: £50000 - £70000 per annum + bonus + benefits
Posted: 17 hours ago